About Zeppole Coastal Italian at the Gaylord Texan
Experience the fresh taste of coastal Italian cuisine beneath the twinkling of lights in an enchanting courtyard setting. At Zeppole, you’ll enjoy traditional Italian and uniquely prepared seafood dishes. Enhance your meal with our large selection of exquisite Italian wines, or fresh baked signature Zeppole pastries.
Hours of Operation:
Dinner: Nightly: 5:00pm - 10:00pm
Gaylord Trail/State Highway 26
$31 to $50
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Local day guests who spend $25 or more in Zeppole will receive a complimentary self-parking validation for the resort garage.
Private Party Facilities:
A variety of dining spaces make Zeppole a perfect choice for intimate dinners or group gatherings with the ability to accommodate up to 100 guests.
Banquet, Bar Dining, Bar/Lounge, Beer, Full Bar, Gluten-free Menu, Non-Smoking, Private Room, Takeout, View, Wine
Zeppole Coastal Italian at the Gaylord Texan Ratings and Reviews
We love the Gaylord but this restaurant ...
We love the Gaylord but this restaurant was really mediocre relative to the other restaurants at the hotel. Our food was decent but quite expensive for what we ordered. The service was excellent as it has been at all Gaylord venues we've visited. I doubt we'll return to this restaurant.
Outstanding food. The pumpkin ravioli is ...
Outstanding food. The pumpkin ravioli is on the menu year-round and is a must-have. Great wine list. If you prefer to be away from the crowds a bit, request a table on the front patio/bar area. Really nice. The service is outstanding. Very friendly and attentive. Enjoy!
I normally do not write reviews but feel ...
I normally do not write reviews but feel so strongly about my experience here that I feel compelled. Our service was poor but the way management handled our night was horrible. Our waitress was overheard a few times complaining about how her night was going. Customers should not have to hear that kind of stuff. She was nice but her skills as a server were poor. We had to ask for many things that normally would be part of regular service, such as bread and butter, salt and pepper, water refills, and knives to eat our main course. We only received a wine bucket to chill our white wine once the table next to us was done with theirs. My wife has a shellfish allergy and we told our waitress about it when ordering yet she was served an entree that gave her a minor allergic reaction. After asking to speak to the manager a woman came over to hear what had happened and was apologetic. She came back again to explain that the chef was aware of the allergy and gave instructions accordingly but admitted that perhaps these instructions were not followed through. She offered to not charge us for the entree (kind of a given) and to buy us dessert. My wife took her Benedryl and watched me eat. After ordering and finishing 2 desserts, I was presented with the check and we were charged for one of the desserts! Apparently, they were only offering us 1 dessert! This was kind of the straw that broke the camel's back so I then went up to speak to the manager again and this time was told it was a man named Eric. I asked to speak to him. He came to the host stand and I asked him if he was aware of our situation. I assumed he was not since he never came over himself to apologize. He said he was and went on to say that the kitchen did what they were supposed to do in preparation of my wife's food and suggested that perhaps the allergic reaction was caused by my touching her. I was so offended and upset. I asked for his boss' name and left. Arrogant and poor management!
I usually shy away from Italian restaura ...
I usually shy away from Italian restaurants, because it is my favorite thing to cook and i generally find myself disappointed when i go out for it. This was no the cause for Zeppole Coastal Kitchen at the Gaylord hotel in Grapevine, Texas. The food was delicious. I had the ravioli osso buco. The pasta was handmade, cooked to perfection and not drenched in sauce. The waitstaff was very attentive. Great selection of wine. Our server even brought us a complementary dessert of biscotti and chocolate. The lighting level was low, which is great for atmosphere, but not so great for reading the menu when your over a certain age, however a cell phone flashlight cured that problem. I would diffidently go back where if i were in the area.
Zeppole was a nice place to go to get a ...
Zeppole was a nice place to go to get a great meal at the Gaylord with either one other or a large group. Easily adaptable to your dining needs, the staff were gracious and informative. The service was really spot on when we asked for a slow-paced, relaxing meal.
My wife and I shared an eggplant appetiz ...
My wife and I shared an eggplant appetizer before my wife's main course, an Italian seafood stew, and I had a special flounder dish. Both the appetizer and the two main courses were delicious. Our desserts, creme rule and a lemon tart, were also top shelf. We also received an unexpected complimentary treat after our desserts. Our waiter was most attentive and convinced me the flounder special was an excellent main course choice. The overall dining experience was most enjoyable.
Zeppole was acceptable, but is not somew ...
Zeppole was acceptable, but is not somewhere I'd consider a "special find". The food was good but nothing spectacular, the service was not (he forgot about us, multiple times). We specifically went to the Gaylord to try this place out due to the ratings and it left me wishing we had tried somewhere else. Also, the self-park price at the Gaylord is exceptionally high. Not an experience I'd be willing to repeat unless I was absolutely stuck at the Gaylord for a conference and couldn't leave the building.
Best lamb chops I've had in I don't even ...
Best lamb chops I've had in I don't even know how long. They were HUGE and cooked perfectly! Many thoughtful, creative touches throughout the meal. Our server was excellent and even brought a surprise for our anniversary. We will be back!
We were a group of 9 (6 adults and 3 kid ...
We were a group of 9 (6 adults and 3 kids). We were seated after a short wait which was fine since we moved our reservation by 15 mins. We were handed over the menu promptly but from thereon the service was a downhill ride. It wasnt overly packed for a saturday night and hence totally unjustifiable for the kind of service; total lack of attention to the table.
The food too wasnt anything wowww except for the Sea Bass Entree which was decent. Our bill was close to USD400 and for that price it just wasnt worth it. There are umpteen Italian restaurants out there that give you a delectable fare at more reasonable prices.
The ambience is nice and thats the only plus to this place.
Server completely changed his demeanor a ...
Server completely changed his demeanor after we declined ordering a bottle of wine. (We still ordered cocktails) The rest of the dinner service was delivered with a scowl and short attitude. Be prepared to have a 20% gratuity added even if you are a group less than 8 people. The atmosphere is unique, being inside an atrium it's like dining on a patio.
Our waiter was friendly and knowledgeabl ...
Our waiter was friendly and knowledgeable, but I felt rushed from one course to the next (they were not busy). The pasta was fresh, but either too adventurous or too bland. Few options when taking my seafood allergies into account.
Food was very good, but service was extr ...
Food was very good, but service was extremely slow. It took a long time to get drinks and appetizers, but our main meals came out in about 15 minutes. We were there over 2 hours.
Never had bad service here before, but they seemed very understaffed that day. Always great food.
Even though I had a reservation, it took ...
Even though I had a reservation, it took a while before they sat my family and I for dinner. The server also took forever to come over and greet us. Everything from then on also seemed to take an eternity. Food was at ok at best. Unfortunately had a similar experience once before so I don't plan to visit them again.
Our server Tesesa was fabulous! She was ...
Our server Tesesa was fabulous! She was very fun and entertaining! Serving size of the meal was small for the price. I ordered the Chilean sea bass. If it wasn't for the excellent bread with balsamic vinegar and olive oil, I would have walked away hungry.
Even though we had a reservation, we wer ...
Even though we had a reservation, we were seated at the worst table in the house which we refused. The restaurant was not that busy. They kept better tables for those just walking in and staying at the hotel. I would not recommend this place to anyone who lives in the area. There is a much better Italian restaurant just a mile down the road. Very Disappointing! Will never go back. Also gives the Gaylord a black eye.
We had the lamb chops. Nether of us cou ...
We had the lamb chops. Nether of us could finish our plates. Lamb was cooked perfect as was everything. Price for 2 with drinks was below 85.00 and our waiter was perfect. We tried to go Saturday night without a reservation even though over 20 tables were empty they wouldn't seat us. Was very disappointed but went to Mexican restaurant and had a very good meal.
Food was good but not great. I enjoyed ...
Food was good but not great. I enjoyed my ravioli selection but wished it had more flavor. Everything on the plate just one flavor - no variety. Good but not great. Everyone at the table enjoyed their meals but all commented they were just "ok". Service was good and the menu prices were reasonable for a resort restaurant.
We took advantage of the happy hour appe ...
We took advantage of the happy hour appetizers and wine--Very good value. There were some ups and downs: The shrimp and calamari was mostly fried vegetables, but crisp and tasty. The poached pear and prosciutto was great, though it came with a huge ball of blue cheese and no crackers. At $5, we weren't complaining. And the fig pizette was good, but the crust was not as crisp and light as I would have liked. Overall, everything was good. The service was efficient and congenial. We did not order entrees, but the selection looked delicious.
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