About Waldhaus Restaurant - Fairmont Banff Springs Hotel
Located away from Banff's busy streets, where the Spray River meets the 15th hole, you will find the Waldhaus Restaurant, our “House in the Forest”. Feast on a rich assortment of authentic Swiss and German dishes in an atmosphere reminiscent of an old hunting cottage with dark, rich wood paneling, a large fireplace and a beautiful wine cabinet housing an excellent wine selection.
German, Swiss, Gastro Pub
Hours of Operation:
Dinner Wednesday - Sunday from 6:00pm - 9:00pm
CAN$31 to CAN$50
AMEX, Diners Club, Discover, JCB, MasterCard, Visa
The Waldhaus is located just a quick walk down the hill from the Fairmont Banff Springs. For direct access you can park at the Bow Falls parking lot and walk up the driveway or stairs. A complementary shuttle is also available from the main bus entrance at the hotel.
The hotel's parking is located beside the Convention Center.
Self-parking: $25 CAD/night, with unlimited access
Valet service: $35 CAD/night, with unlimited access
Electric Vehicles - complimentary
There is a bus service run by the town which runs approximately every 40 minutes into Banff.
Fare is $2.00 per person.
The bus operates daily from 6:35 a.m. until 11:15 p.m. See the concierge desk for a town bus schedules which are subject to change without notice.
Private Party Facilities:
Whether a small celebration with family and friends or a larger occasion, the Waldhaus Restaurant is the perfect spot away from it all. Let us help you create the perfect event for you and your guests to enjoy.
Private Party Contact:
Jeffrey Carpenter: 8776250169
Bar/Lounge, Beer, Fireplace, Full Bar, Gluten-free Menu, Non-Smoking Restaurant, View, Wine
Waldhaus Restaurant - Fairmont Banff Springs Hotel Ratings and Reviews
Felt like we were in Germany. Food very ...
Felt like we were in Germany. Food very good, service top notch.
Good Swiss/German menu. Alpine setting ...
Good Swiss/German menu. Alpine setting is very authentic. Mediocre beer selection, poor German wine selection
We were so disappointed with our meal an ...
We were so disappointed with our meal and the atmosphere at the Waldhaus. We thought the quaint setting and the adventure finding it by the beautiful Bow Falls would bode well for a great experience, but we were sorely disappointed. Being onsite at the fabled Banff Springs, we expected more of the restaurant than an uninspired menu and cold food served by staff who seemed disinterested in serving us.
Very nice view located beside the hotel. ...
Very nice view located beside the hotel. The fish we ordered is fantastic but the steak is not so good even if they made it again.
When in Banff
We at at the Waldhaus for a night out when we were in Banff staying at the Banff Springs Hotel. The restaurant is modeled after a Swiss restaurant that specializes in German food and fondue. The Wiener schnitzel jaeger style was authentic and tasty. The Swiss Fondue with black truffle shavings was out of this world good. The fondue easily fed the four of us and could have been our whole meal. Our server was excellent and very forthcoming about the portion amounts, which were quite large. Banff is an expensive town but the atmosphere, view, and food is worth the cost. At the least get the fondue and a beer or glass of wine. You won't be disappointed.
Great food, great service, schnitzel is ...
Great food, great service, schnitzel is fabulous, service (by Larry), bang on, have the strudel too.
Personal Attention for Anniversary Dinner
I love this place! I will be back again and again. They gave us complimentary glass of wine and also dessert for our anniversary dinner. The service was impeccable this second visit. We had the duck leg as appetizer (second time I chose this) and schnitzel for dinner. The schnitzel was great, however if you're a fondue fan....get fondue!
My server was awesome – she was very eng ...
My server was awesome – she was very engaging and made me feel comfortable even though I was dining alone. For my appetizer I had the pork belly which was light and crisp and not fatty at all – so delicious. For my entrée it was a toss-up between Smoked Kassler Loin & Bratwurst and the Beef Sauerbraten. But in the end I chose the Beef Sauerbraten which came highly recommended. The beef was very tender with the gravy smothered on top and the cabbage wasn’t too tart – a perfect combination and not to mention the mashed potatoes which I loved. I wasn’t able to clean my plate but all in all it was a great meal!
Fondue is amazing!
My wife and I went here for a special date night and had the Waldhaus Experience. Its 3 courses of fondue (which was way too much food), but it was absolutley delicious. It was complemented by a great wine suggestion from our waiter Mark. Its a little pricey, but for a special occaision totally worth it.
We ordered truffle cheese fondue. Pork chop. Roast and schnitzel. All meals were just a Mashup of mustard, sourcroute and fried stuff. Flavours did not taste good. I just don't think mustard, potatoes and sourcroute pair well. The cheese fondue had an overpowering taste of garlic, mushrooms and wine. Very poor stale bread, mini sweet pickles and cocktail onions came with it apparently in an attempt to insult us and the $90 price tag. This restaurant is an insult to Germany and may very well cause a war.
Beautiful view. Décor and Beer on draft ...
Beautiful view. Décor and Beer on draft authentic German. Bratwurst was outstanding with a warm mustard sauce!!
Really nice restaurant and great service ...
Really nice restaurant and great service but the food was only ok. We were quite disappointed as the restaurant has all the other right stuff. With spending over $200 on dinner (a bottle of wine was in that as well) we expected more.
Our family of 5 visited the restaurant in March for dinner. The food was very tasty, the service was super and we enjoyed the atmosphere very much. Certainly recommend it for a fun exciting dinner.
We arrived for a 7pm reservation and wer ...
We arrived for a 7pm reservation and were greeted by a friendly gentleman who took us to a great table next to the grand fireplace. Large chairs that my husband found to be very comfortable. We looked over the incredible German menu and many of the items were those I grew up enjoying, having a Bavarian Grandmother. The wine list was nice with many quality single glass choices. We decided after many deliberations, "when in Banff-Fondue"! We chose the Waldhaus Experience, 90CD per person, which showcases a house salad to start, fantastic cheese fondue course, beef fondue third course and a finalé of Toblerone chocolate fondue. We were more than stuffed with the four course meal but extremely satisfied with the quality of food and service. Tips: -you can dress smart casual or casual, just know there are people who are dressed from hiking as well. So don't feel pressured to dress up by any means. Don't wear heels of any kind, you have to hike down and up stairs to get to the restaurant. It was a bit icy when we went. -Cool pub downstairs! If you are on waiting, great place to grab a beer! Or alternative dining choice if the dining room is too busy. -Make a reservation! -If driving, find the signs for The golf course and follow road towards Bow Falls. Park down at the bottom and you will see signs directing you to the trails to walk up towards the restaurant.
German food at its best
Wonderful dinner, we found you could order sides of other dishes to try.
Not our thing
While the setting is gorgeous, we were not impressed with the food. We ate here during our stay at the Banff Fairmont Springs (which is fabulous). Thought the price we high but taste not as high. Would not eat there again. Bar area on the lower level is a great place to have a drink though.
The cheese fondue is amazing!! I would ...
The cheese fondue is amazing!! I would not recommend the beef fondue found it boring and lacking flavor same with the sauces. Great service thou.
Quaint and Captivating
An absolutely fabulous experience for a dinner for two. The setting was warm and friendly, ample room between tables, and an atmosphere of an Austrian or German traditional lodge. There was ample lighting for the size of dining area and attentive service, but by no means hanging over us. Mark seemed to know just when to come around and check on us. The meal selection was more than we expected and the meals themselves so good. We had the traditional veal cutlet and the lamb shank. Both done to perfection. The price was well in line with the meals and ambiance of this dining experience, perfect for our get-away of creating a memorable weekend. Definitely going to recommend The Waldhaus to anyone we know who plans to visit Banff.
I found this restaurant by accident.. a regular visitor to the banff springs hotel, and a huge fan of the rundle lounge.. I was looking online for a restaurant with a view and nice ambience for my father's birthday. I was drawn to the waldhaus because of the menu, venison was a must for this dinner. When I arrived my expectations were blown out of the water... dining alone, I was offered reading material (although I brought my own), sat at a wonderful high-backed-chair table near the fireplace with a view out the window to the back of the castle like hotel up the hill, service was attentive but not overwhelming, the recommended wine pairing was superb, and the venison was cooked to perfection. Certainly a favourite, have recommended and will be back!
Fantastic food, espacialy the Swiss cheeze fondue
One of my favourite restaurant anywhere in the world! Service, food, view, ambiance: all exceptional!
Fantastic dinner experience. Food was wonderful.
Delicious dinner. The Cheese Fondue was amazing. We were also very impressed with the kids meals and the kids loved the chocolate fondue. The atmosphere and service were wonderful as well. This was our second time to the Waldhaus and we would certainly go back again.
This was a great experience!
We were glad to have chosen this restaurant for our anniversary. The restaurant has a European look and feel to it, very comfortable and cosy. Food is of top quality and service outstanding, price is pretty high, but you get what you pay for. Portions are generous, we ordered the signature schnitzels that were perfectly cooked and accompanied by very tasty vegetables and the best spätzle we had ever had. It was very thoughtful to surprise us with 2 delightful deserts, thank you so much for making our special day very memorable!
Overall a Great meal, romantic evening.
The ambiance was nice. We sat by the fireplace. Our server Angela, gave us great service and was not one that hovers over or around. The manager came by a couple times to chat. The food was excellent, the portions enough. We were there to celebrate my girlfriend's birthday and when we told Angela we were too full for desert she brought out a sampler plate of deserts with a candle in one. If we were not dri ing back to the city after our dinner we would have tried a bottle of wine from their vast selection.
Delicious fondue, all of the food ordered was fresh and tasty, and the staff were great with our kids.
Great dining and an authentic German experience.
Its like dining in the swiss Alps in a hunting lodge, but much classier. The food was everything I hoped it would be and the service was spot on with a helpful but not pushy manager. All of the staff was very polite. We will recommend the Waldhaus to our friends. Rob
After walking past the Waldhaus on many occasions, we finally decided to try it, and we're glad we did. Reservations were easy with Open Table. The hostess, manager, and server all seemed genuinely interested in our choices, and offered helpful advice. They were friendly, but not overbearing; present, but not clingy. But we went because we wanted German-style Alpine food, and we left very satisfied. The goulash was meaty, yet filled with veggies, and just enough kick to clear the sinuses but not require a fire extinguisher. The veal schnitzel, Swiss style with ham and cheese, was crisp on the outside and tender on the inside. The accompanying spatzle, with brown butter, spices, onion, and bacon, was delectable. But, since my wife had considered substituting the warm potato salad as her starch, our server brought a sampler bowl of the potato salad as well. It, too, was perfect - not swimming in sauce, but not dry, and the grainy mustard sauce was a refreshing change from a creamy dressing for potato salad. The meals were filling. But the dessert menu looked appealing, in spite of being rather pricey. A whiskey tumbler full of Black Forest Trifle was $12. The sour cherries and kirsch jelly were wonderful, and we enjoyed sharing a dessert. I accompanied my meal with German dark beer, and my wife had a glass of Malbec. Both were $12, so also not cheap. But everything was authentic, the service was quick (perhaps because we were the first ones seated at 6 when the restaurant opened), and the option of a fireplace table or a view table overlooking the river, outdoor skating rink, and toboggan hill was also really neat. All-in-all, an experience I can't wait to repeat.
Exactly what we hoped!
The service from start to finish was bang on. Mark was a champ at helping us work through the menu and determine the right amount of food. Wine pricing is steep but 'when in Rome' I guess. Be back soon.
Special night in Banff
We tried the waldhaus experince which was a multi course fondu meal. It started with a cheese fondu and a sald with a maple mustard vinaigrette that was amazing. The beef tenderloin fondu was tender and juicy. Finished off the night with an amazing tolburone fondu. Service was great. The only down side was trying to get to the restaurant due to location removed from the hotel with a lack of signs for direction. On the other hand on the way down they offered a shuttle back to parking lot.
Best meal we had in Banff
Went here with my husband for New Years Eve. A bit pricey but well worth it. Got the beer cheese fondue as an appetizer. So filling that we almost didn't have room for our entrées but couldn't bear to leave any in the pot it was so good! Had beef sauerbraten and Swiss veal schnitzel as our entrées. Both were excellent but the sauerbraten was both of our favorites. Unbelievably tender and flavorful. Sadly didn't save room for dessert.
We were visiting for the holidays and the Waldhaus was one of the best parts of the trip. We went early in the evening and had a wonderful table by the window and large fireplace. We were there for a couple of hours and enjoyed the fondue experience immensely. The service was FANTASTIC. They were very attentive but not so attentive that it made us hurry at all. They seriously have allowing their customers to enjoy their dinner down to an art. I highly recommend this restaurant.
Waldhaus Was Wunderbar
We celebrated our eighth wedding anniversary at The Waldhaus, and we couldn't have made a better choice. Great ambiance, fabulous food, and outstanding service. Thank you for a wonderful experience
Not a pleasant evening.
This has nothing to do with the Service or the food! It had to do with the atmosphere. People had no control of their children and what was to be a romantic evening turn out to be very upsetting.
Swiss/German cuisine in a historic setting
If you enjoy German food and that alpine atmosphere, this is the place for you. THe bar did a very nice job with the Manhattan I ordered and the Niagra icewine was excellent. On a cold winter's night, there was not a view as one would have in other seasons, but the warm fire and cozy atmosphere was quite enjoyable.
We loved the Waldhaus! Beautiful ambience, exceptional service and amazing food. the views are spectacular and it's off the beaten path. If you want a lovely dining experience go to the Waldhaus.
It wasn't a bad night. The service was g ...
It wasn't a bad night. The service was great but the food was average.
The Waldhaus was Excellent!!
My husband and I were in Banff on our honeymoon and one night we had dinner at the Waldhaus. It was absolutely wonderful and we had a great evening. Food was great, service was great and the hunting lodge atmosphere with the fire going was absolutely lovely.
We went for my boyfriends birthday and dinner was amazing. The service was great but the food was better! We didn't feel rushed at all and left stuffed. It was an overall great dinner the chocolate fondue was amazing.
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