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Nearby points of interest
About urban an american grill
Urban, an American Grill, is located in the Westin at the Domain and serves a comforting menu highlighting local ingredients. Inspired by the flavors and spirits of Texas, our cuisine changes with the seasons but always includes favorites like Chef's signature meatloaf, brisket mac and cheese, and our delicious wood fired pizzas. Our hand cut steaks are sourced locally from Cameron, Texas and include a delicious Rib Eye, served with our signature Urban steakhouse butter . In addition to our welcoming dining room, guests can experience our friendly service and outstanding value in our private wine room, our expansive private dining room, or outside on either of our two patios.....Join us for Comfort Food, reinvented.
Austin, TX 78758
American, Comfort Food
Hours of Operation:
Breakfast: Daily: 6:30am - 11:00am
Brunch: Saturday & Sunday: 11:00am - 3:00pm
Lunch: Daily: 11:00am - 2:00pm
Dinner: Sunday - Thursday: 5:00pm - 10:00pm, Friday - Saturday: 5:00pm - 11:00pm
$30 and under
AMEX, Discover, MasterCard, Visa
Live music in the lounge Tuesday thru Saturday and in the restaurant for brunch on Sundays
Catering options available.
Valet and on-site self park available.
Private Party Facilities:
We have a private wine library for up to 20 guests, and a private dining room for parties up to 60.
Private Party Contact:
Tara Taillie: (512) 832-4197 ext. 6627
Banquet, Bar Dining, Bar/Lounge, Beer, Entertainment, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Non-Smoking, Outdoor dining, Outdoor Smoking Area, Private Room, Weekend Brunch, Wheelchair Access, Wine
Special Events & Promotions:
We are hosting a four course Thanksgiving Dinner that includes your choice of Pan Roasted Salmon, Sweet Tea Brined Roasted Turkey Breast, or Hill Country Venison Meatloaf. Offered at $48 for adults, $38 for seniors, and children are complimentary with the purchase of an adult entrée. (one complimentary child per one adult entrée purchased) Please call for reservations.
urban an american grill Ratings and Reviews
While we were a large party (9 people), we were one of only 3 occupied tables in the entire restaurant. The service was INCREDIBLY slow during the entire meal. It took upwards of 15 minutes for someone to bring our drink order to the table, for example. No one came to check on how our food was tasting after it was delivered. Well after we had all finished our meal, the waiter finally came back to see if we wanted dessert - which we did. It took over half an hour to get the 3 desserts brought to the table - supposedly because one of them included waffles and they had turned the waffle iron off earlier and needed to wait for it to reheat. I don't know about anyone else, but I don't buy that it takes 30 minutes to get a waffle iron hot enough to cook on. Likely because of sitting under a heat lamp forever, the brownie dessert we received was incredibly burned. In general, the food is just OK - definitely not worth the price.
They just launched a new menu. Our food didn't come out timely. Service and taste were disappointing. We had a party of 8 and one person's food sat under the warmers for about 10 minutes before the rest of the food was ready. Once the plates got to us, over half of them were wrong in some manner or another. The food was greasy and lacked flavor. The restaurant only had about 4 other tables occupied, so not sure why it was so hard to get the orders correct and in a timely manner.
My boyfriend and I came here for Valentine's Day dinner and we're seated promptly. That was the only good thing about our experience. The restaurant wasn't busy and our waitress had 2 tables and she wasn't attentive. Had to ask for refills and it took her over 15 min to grab sugar for my tea. She finally bought bread over 2 minutes before our food arrived. Our meal came out after waiting over an hour and my steak was ice cold. After sending it back, no manager or even our waitress apologized. It took over 2 hours in total. Definately not worth it.
Greasy under cooked scallops, twice!!
Tasteless guacamole and salsa, thoughtless presentation.
Chewy calamari that the breading fell off of.
The service and The Brussels sprouts were the highlight of our Christmas Day dinner.
This was strike 2 for this restaurant, they won't get a third attempt.
I was really surprised to find this was part of the Westin Hotel. None the less, food was good the Brussels were excellent and the pizza crust on the margarita pizza was great
The place was very quiet and almost empty, but
Maybe that was because it was a rainy night!
We went to urban for Mother's Day Brunch and thoroughly enjoyed it! There was something for everyone in our party - my mom (the picky eater), my fiance (who is low-carb'ing it) our 14 year old (carnivore!) and me (I'll eat pretty much anything). The service was fantastic, and there were chefs constantly patrolling the buffet to ensure everything was up to standards and stocked for the crowd. We'll definitely be back!
Could have sworn the menu said ask for gluten free options. There was next to nothing gluten free, and I had 3 grandchildren who are all GF and dairy free. Asked the waiter who asked the chef. French toast was "made from scratch". Unfortunately, no one told us that would be in addition to the brunch cost. Three French toasts cost us $42, and the kids had to wait forever. But our waiter was the best. I'm only sorry I was so busy with hungry grandkids that I failed to get his name.
We (wife and I) went for New Year's Eve with a friend. There was a fixed menu and some seasonal cocktails. Ambience in the restaurant is nice. Low light and music, comfortable seating. It took a little while for us to get a server, the manager came by to get our drinks though. If you're not from Austin, beer menu would be good: just a few local staples on tap and a few more in bottles. They had a couple seasonal cocktails which my wife had and said were great. The server was a little flustered and had trouble with some of the menu items when he arrived. There were some foods someone asked to explain and he didn't know either. Other than these more "professional" things he was a nice guy and attentive. Main and appetizer courses were just ok. I had the roast chicken which was ok but nothing is write home about; overpriced I think for 30$. The others said the same about their main courses. Dessert was good, my wife enjoyed the cake slice we got. Appetizers were small and kind of expensive. Again nothing I'd write home about.
In summary service was a good effort. Drink list left something to be desired. Food was just okay and expensive. Would go back for happy hour maybe, not a meal.
This was my second visit to this restaurant. The first visit was several month ago for a team lunch. That experience was overall very pleasant. The most recent visit did not meet expectations.
After arriving at the restaurant the hostess greeted me and informed me that this meal, on Christmas day, was buffet only at a cost of $45 per adult. We had a party of 4 including my 4 year old daughter. After a little deliberation with my wife, we decided to take the table. There was no information regarding this limited menu in OpenTable. This would have helped in our decision-making process.
Service was a little slow for being pretty sparsely populated. There were seemingly plenty of servers moving around the main eating area.
The selection at the buffet was not kid-friendly at all. The vast majority of the foods were geared towards adults with a wider palate. The exception here was the omelet station where you could get a simple egg and cheese omelet.
Several of the foods on chafing dishes or under heat lamps were somewhat dry. I will concede that the dishes themselves were well-prepared including a pork loin, prime rib (dry), roasted turkey, and various sides and salads.
Overall I don't think the value was there for a Christmas dinner. I would have liked OpenTable to note the limited menu in the reservation process. Furthermore, I would have liked the quality of the food to be higher as well as more kid-friendly.
The outside at first look like any other restaurant in the area. However, moment you walk in from the decor on the main floor to the kitchen... it left me whelmed. The quality of service was delightful and refreshingly pleasing reminder that good service still exist. The appetizer, calamari is highly underrated. One of the best calamari I've had in the area. The ribeye entree was absolutely amazing. A reminder that when it comes to steaks, Texas does it right. The taste was immaculate and sui. Every cut and piece was evenly cooked to my liking and flavorful. The drink selection is pretty much the only part of the menu you'll drop a pretty penny on but for special or any ocassion at best... it's worth it. Bottle pricing was worth it. Highly recommending this location. Side note: This place being attached to the Westin hotel. Can always check in to ensure your night is safe.
Sunday brunch: while the entrees for brunch aren't terribly expensive ($13-$14), the menu is limited and the entrees do not come with any side items such as fruit or morning breads. They have a kids menu but it's not printed and they just read it to you so you don't know prices. We ordered a kids milk that turned out to to cost $4.50. Really???? Unfortunately for Urban, there are too many other places that offer brunch and provide more options and sides for the money.
I met with a couple of friends for a belated birthday dinner. They server was so friendly and checked up on us. We were having such a relaxed evening, that before we knew it we had closed the place down! We had been sitting there chatting for 5 hours. The staff was so sweet and never said a word to let us know that they had already closed. Poor things were waiting for us! I wish that had mentioned something because we really had lost track of the time, but they never complained and patiently waited for us to leave. I really appreciate that they gave us time to catch up. Food was very good and the atmosphere was conducive for a nice quiet time with friends.
I like to try new food venues. Being that the urban was in the Domain district I thought there might be something to it. I did not realize that this was the dining room attached to the Westin. We entered through the restaurant doors, separate from the main lobby doors. We were seated promptly, table for four. I had no problems placing a reservation, most times I wanted were all available, on a Friday evening. I had previewed the menu online prior to our arrival, but the online version contained slightly more than what was now offered. We all ordered either NY Strip or Ribeye. Online, it mentioned that this beef was aged. In house, there was no mention of the process. Entrees included the standard mashed potato, which were tasty, but no other version of potato was offered or available. Also included was one side, a good variety of seasonal vegetables. We had the honey roasted Brussel sprouts with toasted pecans. They were a little over roasted, crispy and somewhat dry. Others had asparagus and green beans which were satisfactory. No salad, no bread included or available and no Worchestershire sauce. We skipped dessert and headed to the local custard stand. Overall, the meal was acceptable but I am all about bang for the buck and for 4 meals, each over $30 a plate, I expected more than what was offered and presented.
I usually enjoy dining at Urban, but Valentine's Day was a disaster.
When we arrived, the valet asked us if we were checking in or there for an event. Once I responded "dinner." He told me that the valet was full and that I could park across the street in the obviously FULL Macy's parking lot.
After finally finding parking several blocks away and joining my girlfriend for dinner, we were told that we could only order either the Price Fix menu or from the bar menu,
We left...very disappointed.
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