About Trio Restaurant and Bar – Novotel Toronto North York
Welcome to Trio at Novotel. Lose yourself in a sophisticated environment of lounge style music, sleek modern furnishings and urban style decor. Trio at Novotel is about much more than just taste, it’s about experience. Chef Bruno awaits an opportunity for you to relax and enjoy great food, with select international wines artfully combined to delight the palate.
Contemporary French / American, International, Canadian
Hours of Operation:
Open Daily: 6:00am - 10:00pm;
Bar: 11:30am - 12:00am;
CAN$30 and under
AMEX, Diners Club, Discover, MasterCard, Visa
Parking is located beside the Trio-Novotel Toronto North York Hotel entrance. It is an undergound parking for $5 fee at breakfast & lunch time. Parking is free from 5pm for dinner dining. Please make sure to bring your parking ticket with you so we can validate at Trio.
TTC subway stop is North York Center. Trio-Novotel Toronto North York entrance is located in North York Civic Center Mall.
Bar Dining, Bar/Lounge, Beer, Cafe, Corkage Fee, Full Bar, Gluten-free Menu, Non-Smoking, Wheelchair Access, Wine
Trio Restaurant and Bar – Novotel Toronto North York Ratings and Reviews
There's clearly an issue over washroom a ...
There's clearly an issue over washroom access for restaurant patrons. There appears to be no washrooms in the restaurant itself. The closest washrooms are in the lobby & these are restricted to those staying in the hotel. Signage directs people to another floor. Otherwise, people seem to have to trail out of the hotel into the mall& use the washrooms in the food court area,
Found that the restaurant itself didn't ...
Found that the restaurant itself didn't appear to have any washrooms. The nearest washrooms are in the lobby & seem to be restricted to hotel guests. On this occasion this was not an issue. This could be an issue for anyone dining at the restaurant & not a hotel guest
1st they didn't have my reservation. But ...
1st they didn't have my reservation. But restaurant not busy anyway, lots of seats available. So doesn't really matter if they find my reservation or not.
The menu is very different from the one online. Not much choice for lunch
I enjoyed the food ordering from the Win ...
I enjoyed the food ordering from the Winterlicious lunch menu; however, the female server I had was not at all attentive. She never came to refill my water, so I had to ask the server from the bar. She never came to ask how my meal tasted at any point throughout the three courses. Unacceptable! The ambiance was lovely and I would come back just for the food, but not for the service during the lunch period. The restaurant was only half full and not at all busy.
Amazing service, but mediocre food
I found the service to be very quick since the restaurant was not busy at all - I went on a Friday evening. The portion sizes were rather small and I found that the food could have had more flavour. Overall, not a BAD restaurant, but could definitely improve on their food.
Was it Winterlicious or just bad?
The food was not as good as it could have been. The courses were served cold and the food was stale. This may have been because of winterlicious however my guest and I reserved at an off peak time and the restaurant was not busy when we had reached there. The dinning experience was fun due to the company more so than the food. The décor of the restaurant was beautiful and the servers were well dressed, however not always attentive.
Was it Winterlicious or is the quality of the food always mediocre?
Dec25 food and service is not too good
They didn't know we had a openTable booking or something, and we had to wait 30 min to get our table. The food was turkey and salad and some dessert and a house wine for 100 bucks. A bit of a rip off even for Christmas night.
Very disappointed with food and service
We have had several very nice meals at Trio over the past 2-3 years, so we reserved for a special holiday lunch with a friend. Something has changed. No one greeted us at the door. Finally we caught a waiter’s eye and he said we could “sit anywhere”. The menu was only lunch specials consisting of things like souvlaki. We asked for the regular lunch menu; there was no regular menu. We each ordered soup and a main. The mains arrived first. We asked after our soup and were told it was coming right up. We suggested it should have come first and were told “it is a combo”. It was not. We requested the mains be taken away so we could enjoy the soup. Our request was quickly accommodated. We enjoyed the French onion soup with our wine for about 15 minutes. When the mains arrived next, they were cool on hot plates; cool souvlaki, cool soft French fries. It was apparent they’d been kept over while we had soup. We did not bother to complain about this. The staff offered free coffee and dessert given the soup/main timing mix up. Our overall impression is the staff are untrained. At least they tried to make up for it, however we will not be returning to Trio any time soon.
I was unhappy with the overall experience at this restaurant. I decided to try out their Summerlicious menu as their descriptions sounded appetizing however their portion sizes for all 3 courses were extremely small and not very filling. The appetizers were bite sized and were easily finished within minutes, although they did have good flavour (pulled pork with mac and cheese fritter and an arugula salad with watermelon and feta (2 pieces each)). The quality of the food was very poor, especially for the mains. My boyfriend had trout with what appeared and tasted like canned soup with added beans underneath. I had the sirloin and asked for it medium rare, it came medium well and was very small and tough. Cutting through it made the entire table shake. The sides of mashed potatoes and portobello mushroom were good. The cheesecake for dessert tasted as though it was store bought and was very grainy. The hazelnut mousse was the only highlight of the meal and was very good.
The restaurant decor is very nice and modern, the service was good, but overall I was not happy with the food quality and the amount of food given. I would not go back or recommend it.
Above and Beyond
The staff overheard us saying that it was my father's birthday (he turned 87) and, on their own initiative, brought out a beautifully decorated dessert complete with candle and "Happy Birthday" written on the plate in chocolate. The food and service had been very good but this just showed us that the staff actually pay attention to their guests and we really appreciated that.
We've been telling lots of people how much we enjoyed our meal at Trio.
All you can eat breakfast buffet!
A co-worker told me about an "all you can eat breakfast buffet" downstairs from my office and I had to try it! For $15.95 (plus tax & tip on top of that) you can pile your plate with delicious bacon, scrambled eggs, hash potatoes, oatmeal, toast, muffins, yogurt, cold cereal, fruit, fruit cup, bagels, croissants, and unlimited juice, coffee and tea! I'm sure there were other things on the table, but you get the gist of what was available! The last time I went, they had eggs benedict, but on June 4, they did not (pity). An absolute great value! I went up 4 times and stuffed myself crazy and I didn't have to eat until the next day! Good food, good price, the servers don't frown at you when you get more and more (and more!) food. I'm going again (when I'm off my diet ...)!
We've been 3 times in total to Trio for Winterlicious lunch. The first time, the Winterlicious menu was not as advertised. They changed it. Perhaps certain things were not available. But it was a bit disappointing. The soup arrived cold and it was NOT vichyssoise. We had to send it back to warm it up. Aside from that it was pretty good. So we gave it another chance the following year for Winterlicious/Summerlicious and were pleased with everything, so we went back again this year - Winterlicious 2015. Food was wonderful. Presentation was nice. Compliments to the chef(s). Service was fast and friendly. Always a nice place to sit and chat with a friend or two over a good meal. Central location, close to the subway, greenp parking close by.
Food good for winterlicious pricing.
Our table of 2 quite enjoyed our appetizers with the fritters being a favourite. We both ordered the Basa, which was cooked very nicely although the sauce overpowered the fish a little. The rice was a little too buttery. The chia pudding dessert was good but the chocolate cake was very dry and nothing special.
Good if staying at the Novotel
We live in the neighborhood but stayed at the Novotel over Canadian Thanksgiving, so we had dinner at Trio. Their four-course Thanksgiving Turkey dinner was quite good. Our server was also very attentive. The atmosphere of the restaurant is nice but it never tends to be too busy so don't go there if you want to be at a busy restaurant.
Did not meet expectations
Went to Trio for Summerlicious lunch and was expecting some great food. Was disappointed with the lack of service and inexperience of the servers, as well as the food which was mediocre at best. The place wasn't the cleanest either with crumbs on the seat and a dead fly behind the booth! Hopefully your experience with Trio won't be like mine.
Please sign in to record your input. Thanks!
Report this review as inappropriate?
If you believe this review should be removed from OpenTable, please let us know and someone will investigate.