Extremely slow, poor service despite a low number of customers in the establishment. We went for lunch and the food was a good value, but it took forever to be seated and for anyone to ever return to our table for orders and assistance throughout the meal. The waiter had to be flagged down multiple times.
All our food was excellent (4 ppl with all different apps & meals). The only draw back was there was only one person in the whole front...he served as seater, bartender, waiter. He said someone didn't show up but in reading other comments it sounds like it's not that unusual an event
This place was not open nor did anyone answer or call concerning our client lunch reservation. We showed up at noon and there wasn't a soul in sight, some sort of FYI or signage would've been helpfull.
Our last experience here was in a word disaster. But with some coaxing from the manager we decided to give it one more shot and we were not disappointed! Everything was to die for. We will most definitely be back, again and again. Thank you for an amazing meal and a new favorite Italian place!
Thx for opportunity to review. I made reservations for a business lunch. Including a client and my boss. Received an email confirmation. So far so good. Arrived a few minutes early only to find restaurant licked up tighter than a drum. No access whatsoever. Sent an email on their website and, gee here's a surprise- absolutely no response. Will never waste my time with them again.
We got up and walked out when after 15 minutes no one had even spoken to us so there was no reason to spend that much money at a place with such terrible service. Tons of stuff running around looking like they were cleaning and doing end of shift work but nobody wanted to take care of our table. So we left and went to Epic Chophouse and it was worth every penny.
Food was wonderful once we got it. They were unprepared for the Valentine's reservations. Our waitress spoke little English and couldn't keep orders straight. Food was very slow coming out of kitchen. Also a bit pricey, but it was Valentine's after all.
Terrible. Couldn't believe how bad everything was. It was comical. Don't waste your time and money.
We went on Valentine's Day, and the food was as good as it always is. Unfortunately, they had some waitstaff "walk out", and some issues in the kitchen that created lengthy delays. We waited 1 hour for our food. Some couples left before being served. The waitstaff was doing all they could, and were very accommodating, but it is hard to handle a full house with 50+ tables and only 3 waiters that we could see. We will go back, but probably not on a busy night. They do a great job with their food though!
Service was absolutely terrible. Food was below average. Never will return to this restaurant.
My husband and I came here for the first time on Valentine's Day. We arrive promptly at 5 PM and we were the first ones here. It took 40 minutes for our dinners to come out. I had ordered the surf and turf, which was supposed to be beef tenderloin (filet) and lobster which was pretty pricey at almost $40. But instead I got a cheap steak with lobster for the same price. I complain to the waiter but he went back and ask the chef and he try to convince me that it was beef tenderloin. So they basically called me a liar. It was clearly not filet. Check out the picture yourself. Not impressed with food or service. I even called back to complain to the manager (we had to rush to get home for soccer) but he was rude and didn't seem to care.
I have been eating there since they opened. This was the first time I had a compliant. The scallop appetizer and The salmon both were fishy. My date could not eat her dinner. The other sides on the plate was fine but, the seafood part was very fishy.
Great food. Awesome service.
Surprisingly good food, considering the shabby décor and slow service. First the positive -- our salads were perfectly dressed, fresh and delicious. The osso buco and lamb shanks were rich and flavorful, and the other entrées we saw being taken to tables looked appetizing as well. The space (in an old church) has great potential.
On the negative side, the décor really brings this place down. Flimsy, ornate curtains obscure the charming old church windows. The main walls are a dingy shade of dark red, with a scattering of seemingly random wall art, most of which is too small to see from a distance beyond 5 feet. The lighting makes it seem like a permanent state of closing time at a run down bar -- when they flick on the lights and you instantly see just how dismal the place really is. They could do wonders by ripping down those curtains, painting the walls white, hanging some large, simply framed photos, lowering the lights and lighting candles on the tables. So much potential here -- and food and location make it worth what is probably a pretty minor investment!
Another quibble is that the wine mark up was ridiculous. We enjoyed our bottle, but were stunned to discover that you can buy a case online for about $16 a bottle whereas they charged us $60, We expect to pay up to 100% markup, but over 300% seems a bit extreme.
All things considered, the food was good enough to consider going back, though next time we'll see if we can bring our own wine and pay a corkage fee.
We tried this restaurant during restaurant week for something different. We had an 8pm reservation but it didn't matter as we didn't get seated until 8:30..not a big deal. They were quite busy so the service was slow at first but our waitress turned out to be very attentive. Our food was good, not great. Salmon was a bit dry and the veal slightly tough. Desserts were very good. We probably won't go back as we like a more intimate setting while dining. This restaurant is a big room with tables added. Understand this set up as it was a church.