About Tomo Hibachi & Sushi Restaurant and Lounge
Cleveland, OH 44113
TOMO Sushi & Hibachi Restaurant & Lounge is where you will find some of the very best Japanese cuisine in the city of Cleveland, Ohio (and throughout the Midwest).
We are the home of the most entertaining, charismatic, and talented chefs from the Far East who prepare your Sushi or Hibachi meals before your very eyes, and leave you with a taste that you won’t believe.
Let us entertain you and satisfy your appetite at one of our 17 Hibachi tables on 3 floors, where our talented chefs will prepare your meal of Hibachi Chicken , Shrimp, Steak, or one of our Hibachi Classic or Hibachi Combination plates.
Enjoy over 400 different hookah flavors from Starbuzz, Haze, Nakhla, Sinbad, Al Fakher, Miso, Social Smoke and many more brands. Craft cocktails, martinis, and drinks, live DJ, music and dancing on our Second Floor Bar & Lounge.
Japanese, Sushi, Seafood
Hours of Operation:
Lunch & Dinner: Sunday - Thursday: 11:00am - 11:00pm, Friday & Saturday: 11:00am - 12:00am
$31 to $50
AMEX, Discover, MasterCard, Visa
Banquet, Bar Dining, Bar/Lounge, Beer, Cafe, Chef's Table, Dancing, Delivery, Entertainment, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Outdoor dining, Outdoor Smoking Area, Private Room, Takeout, Wheelchair Access, Wine
Tomo Hibachi & Sushi Restaurant and Lounge Ratings and Reviews
This was my 4th trip, although it has be ...
This was my 4th trip, although it has been a couple years since the last visit.
The Sushi has always been good, the Habachi has never been "wow" compared to competing Habachi style offerings. Overall we like the place.
This time the service tainted the experience. after being seated we ordered hot tea... that took 40 minutes to appear! The soup bowl was served 20% full (like it had spilled out), the waitress tried to pick out the cucumbers and tomatoes out and re-serve when my wife requested lettuce only... really!
The Habachi chef was entertaining, but lost his bearings and served the wrong food to several different people at the table... causing a "recook" for several folks!
They had a rough night!
I went with a group of friends who were ...
I went with a group of friends who were coming back into town. It was a great way to have fun and have dinner. Hibachi is a very interactive and fun experience. The food was great, our service was great, the chef was energetic and entertaining. Overall it was a great experience.
We decided to go here before going to a ...
We decided to go here before going to a theater show. It was a great choice!! Everyone is very friendly, the place is very clean. We did a hibachi, the chef was fun and made our experience exciting . I would highly recommend this restaurant, based on our experience. There was plenty of food, especially at the value price . Go try it for yourself.
Great hibachi restaurant. Huge complaint ...
Great hibachi restaurant. Huge complaint: cost of alcohol. $40 for two Long Island ice teas. That's NYC prices and Cleveland is not on the same scale as NYC. This restaurant needs a reality check when it comes to what they charge for liquor.
The food was great but our hibachi chef ...
The food was great but our hibachi chef did not interact with us at all. We had three small kids who wanted to see a show and nothing. In fact he barely said two words. They automatically charge a gratuity for hibachi which is fine when you get the show but all we did was watch him cook the food. We are from Pittsburgh and this will be my memory of this place forever. Very boring.
The food was good, in that it wasn't gre ...
The food was good, in that it wasn't greasy. But there was no showmanship from our chef and the scallops and steak were overcooked. Another weird thing was he cooked and then plated each part of the dinner separately. First veggies, then rice then entrees. Usually they start the meats first and move to the side then work on veggies and rice and serve all together.
Tomo is okay, good service...however the ...
Tomo is okay, good service...however the food was just average for what you pay. This place is more expensive than other similar hibachi restaurants, but I think you pay a premium for it being downtown. I'd rather go to other options.
The restaurant needs to be updated. The ...
The restaurant needs to be updated. The entryway looked run down, and even our chairs and the table looked crummy. The music did not fit with the atmosphere, and our sushi was just ok. The rice did not seem fresh and the avocado was not good. I would not go back when there are numerous other sushi places to go to.
Great service, terrible fish. This was ...
Great service, terrible fish.
This was my second visit; the last time the service was horrible (every part of my order was wrong) and the sushi was OK.
This time, the service was great and the fish was less than what I would expect at midnight from a chain grocery store.
I was the first dinner reservation of the evening and the only person in the restaurant. My waitress was attentive, but didn't lurk. When I had finished my appetizer and salad, I set the plates off to the side. A waiter who was on his way in to start his shift saw my plates and took them with him; awesome service.
The sushi was, however, garbage. For an appetizer I ordered tuna carpaccio- slices of raw tuna with scallions and some ponzu sauce. The chef actually used a torch to sear the tuna. From wikipedia- Carpaccio is a dish of raw meat or fish (such as beef, veal, venison, salmon or tuna), thinly sliced or pounded thin and served mainly as an appetizer. Why would you ruin sushi- grade tuna by torching it. I was speechless.
For dinner I ordered a sashimi platter- 18 pieces of fish. It was served on about a pound of shredded carrots (You couldn't find daikon?). 18 pieces of fish on a plate of orange clouds was not the most appealing visually. Every piece of fish had been frozen, some was still frozen (white tuna) when it was served to me. Each piece had that mushy, pasty feel of frozen and thawed fish.
The wasabi was more like green paste- no kick at all.
Oh, and they charged me $2.75 for a glass of iced tea. Really? I feel like i was mugged.
I have given you two chances. I doubt I would ever return.
We had reservation for 7:45pm. We arrive ...
We had reservation for 7:45pm. We arrived on time and the hostess was unsure if we could be seated for Hibachi (I called earlier that day to confirm that the reservation was for Hibachi). We were seated with two other couples, who had been waiting an hour and a half for their dining experience. Our Hibachi show did not begin until 8:30pm!!!! There was no excuse for this because the restaurant wasn't busy. The food was subpar, we got our veggies first then rice then protein, so our veggies sat and got cold while we waited for everything else. The other couples sitting with us had tickets for a show at 9pm, but were just leaving Tomo at 9 due to the ridiculous wait. And they had to pay full price for their food. If that was me, I wouldn't have paid. Don't waste your time or money. There's better Hibachi places out there.
The waiter was awesome, as well as the f ...
The waiter was awesome, as well as the food, however we waited 1hr for the chef to come to the grill top to cook. Every time we asked why it was taking so long we were told because it was a holiday (NYE @ 6:30pm). that lost points in my book, it showed they cannot not handle a busy dinner hour and not enough staffing. The staff was great, Mgmt lacked in personality and sense of urgency.
I'm not one to usually complain about se ...
I'm not one to usually complain about service, but this was by far the worst experience I've had at a restaurant. We had a reservation for 12 people at 6:15, arrived early around 5:55 and the host asked us to wait at the bar until our reservation time, which was no issue at all. We got our drinks & hung out then at 6:15 I went back to the host stand and said we'd like to be seated and the hostess looked at me as though she had no idea what I was talking about. She asked how many of us their were and the time of our reservation, then asked me if any tables were open for hibachi in the dining room? I told her I didn't know and she walked away. She came back 15 minute later and said we would be sitting in their basement. We went down to a hibachi table, with a small end table shoved up against the side & two place settings turned sideways to fit to accommodate our party... we then proceeded to wait an entire hour before our hibachi cook arrived to serve us. The chef was funny and made the experience better, however, during our 1 hour wait the only person who acknowledged our wait was our hostess who walked by and asked how everything was. We then were all charged 18% gratuity for the lack of service we received. Overall, not a good New Years Eve experience to say the least.
There was only 4 of us, and it took just ...
There was only 4 of us, and it took just under 2 hours to get our food. Once we did, there was nothing real good about it. We sat regular seating and got hibachi chicken and steak. Steak was chewy (and done, not medium rare like ordered) and chicken was rubbery. Would not recommend to anyone. Service wasn't great either. Positively they never let the water glass get below 1/4, but sometimes would try and refill the waters within a couple minutes of each other.
Should have know it was going to be bad ...
Should have know it was going to be bad when they moved us to three different tables before we ordered. Then our final destination was down in the unfinished dungeon they call a basement way to expensive for conditions like that. Was a bad experience from start to finish.
We went there for our daughters 5th birt ...
We went there for our daughters 5th birthday. Our food was almost done cooking when my husband asked our server if our daughters food was ready. He said in a few mins. The other people there were asking for their check and she still didn't have her food
We went for a birthday dinner this weeke ...
We went for a birthday dinner this weekend and I was a little worried because of so many poor reviews but decided to go anyways. It was well worth the trip. The food, drinks, and service were all excellent. We went fairly early ( 6pm ) and had a great experience. No issues at all and will return again!
Myself, girlfriend and best friend are a ...
Myself, girlfriend and best friend are all huge fans of hibachi style restaurants. This was our first time at Tomo, we all thought the food was excellent and the chef and staff were great. Our server, Candace gave great suggestions on what to try since Toni has more of a selection than just steak, chicken and shrimp.
I went there for my birthday. The server ...
I went there for my birthday. The server was really bad which ruined the whole experience. She came to our table initially and said she had been at work for 10 hours which made us feel uncomfortable. She took a very long time to take our order. Once the food arrived, she didn't bring the "yum yum sauce" (which we all needed because our food was hibachi) and took over 10 minutes to return with it, at which time the food was cold. Then she never returned to the table.. EVER. After we all finished eating, unable to order another drink or get refills. I had to ask the hostess (who told us she didn't work there.. another weird moment) for our checks. The waitress then presented our checks 15 minutes later.
If it wasn't for the great company of my friends, it would have been a pretty bad experience. I wish I could say I would return, but that is very unlikely.
Our waitress/ hostess was WONDERFUL. It' ...
Our waitress/ hostess was WONDERFUL. It's a shame she doesn't work in a better place. The inside decor was very average-- they were trying too hard. The place was almost empty and shortly after we ordered our drinks a woman whom I'm assuming was a manger chose to sit at the table directly next to us (despite there being many empties in secluded areas of the place) and reprimand an employee-- not quietly either. This included swearing and inappropriate language. Additionally, any time we would get up to use the restroom or anything she would give us the nastiest look as if we interrupted her conversation. When the food final to arrived it was awful. I didn't finish my sushi because the smell seemed to indicate that wasn't the best idea. My friend ordered hibachi and said it was completely unseasoned. I don't know how this place has decent ratings because I'll never return.
The sushi was amazing as always. We alwa ...
The sushi was amazing as always. We always go there on Mondays for the half off sushi. This time however we had a new server who was very unexperienced. He did not take notes when taking our orders and therefore made many mistakes. Hopefully next time we go he will be better prepared to take a table.
This is our third time at the restaurant ...
This is our third time at the restaurant. Our first two experiences were great but our third visit was not so great. Server screwed our sushi order up not once but twice pulse see had no idea what beers they served. She can out and said she couldn't find her manager to talk to us on sushi roll mix up. Really! 7:30 at night and can't find manager. She was not very knowledgeable at all.
We arrived 5" prior to our reservation t ...
We arrived 5" prior to our reservation time! We waited at the hostess stand almost 15" before anyone acknowledged us! Another patron got up from his table and found someone to seat us! Everything from that point on was just oK!!! I don't think I will go back!
Worst Hibachi - Very disappointing
We went to Tomo last Saturday as a date night to celebrate something special. We were very excited because we had heard good things about this place. We made a reservation first thing Saturday morning for 7:30pm that night.
When we arrived, we weren't even greeted until about 5 minutes into standing at the front door. Our table wasn't ready yet, so they told us to go sit at the bar. We didn't get seated until 7:50. Once we were seated, the chef didn't come out until 8:45!! We were literally sitting there for an hour waiting for our chef to even arrive. They weren't even particularly busy, so we were very annoyed at that point. (I felt even worse for the table next to us because they arrived the same time as we did and their chef didn't arrive until 9:15!!!!)
Then, our chef didn't do ANY of the "fun" things the hibachi chefs usually do while cooking the food. He was very silent during the entire process. Also, the filet mignon cost $36. And it was AWFUL. It was such a thin slice of meat and was no where near the quality of what is served at Wasabi or any other hibachi place. So it was WAY over priced for how disappointing the meat really was.
The wait staff (minus the chef) was perfectly pleasant and all, but that was about the only good thing about our experience there.
Very, very disappointing. I definitely would not recommend this place.
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