About Tomo Hibachi & Sushi Restaurant and Lounge
TOMO Sushi & Hibachi Restaurant & Lounge is where you will find some of the very best Japanese cuisine in the city of Cleveland, Ohio (and throughout the Midwest).
We are the home of the most entertaining, charismatic, and talented chefs from the Far East who prepare your Sushi or Hibachi meals before your very eyes, and leave you with a taste that you won’t believe.
Let us entertain you and satisfy your appetite at one of our 17 Hibachi tables on 3 floors, where our talented chefs will prepare your meal of Hibachi Chicken , Shrimp, Steak, or one of our Hibachi Classic or Hibachi Combination plates.
Enjoy over 400 different hookah flavors from Starbuzz, Haze, Nakhla, Sinbad, Al Fakher, Miso, Social Smoke and many more brands. Craft cocktails, martinis, and drinks, live DJ, music and dancing on our Second Floor Bar & Lounge.
Japanese, Sushi, Seafood
Hours of Operation:
Lunch & Dinner: Sunday - Thursday: 11:00am - 11:00pm, Friday & Saturday: 11:00am - 12:00am
$31 to $50
AMEX, Discover, MasterCard, Visa
Banquet, Bar/Lounge, Beer, Cafe, Chef's Table, Dancing, Delivery, Entertainment, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Outdoor dining, Outdoor Smoking Area, Private Room, Takeout, Wheelchair Access, Wine
Tomo Hibachi & Sushi Restaurant and Lounge Ratings and Reviews
I went there for my birthday. The server ...
I went there for my birthday. The server was really bad which ruined the whole experience. She came to our table initially and said she had been at work for 10 hours which made us feel uncomfortable. She took a very long time to take our order. Once the food arrived, she didn't bring the "yum yum sauce" (which we all needed because our food was hibachi) and took over 10 minutes to return with it, at which time the food was cold. Then she never returned to the table.. EVER. After we all finished eating, unable to order another drink or get refills. I had to ask the hostess (who told us she didn't work there.. another weird moment) for our checks. The waitress then presented our checks 15 minutes later.
If it wasn't for the great company of my friends, it would have been a pretty bad experience. I wish I could say I would return, but that is very unlikely.
Our waitress/ hostess was WONDERFUL. It' ...
Our waitress/ hostess was WONDERFUL. It's a shame she doesn't work in a better place. The inside decor was very average-- they were trying too hard. The place was almost empty and shortly after we ordered our drinks a woman whom I'm assuming was a manger chose to sit at the table directly next to us (despite there being many empties in secluded areas of the place) and reprimand an employee-- not quietly either. This included swearing and inappropriate language. Additionally, any time we would get up to use the restroom or anything she would give us the nastiest look as if we interrupted her conversation. When the food final to arrived it was awful. I didn't finish my sushi because the smell seemed to indicate that wasn't the best idea. My friend ordered hibachi and said it was completely unseasoned. I don't know how this place has decent ratings because I'll never return.
The sushi was amazing as always. We alwa ...
The sushi was amazing as always. We always go there on Mondays for the half off sushi. This time however we had a new server who was very unexperienced. He did not take notes when taking our orders and therefore made many mistakes. Hopefully next time we go he will be better prepared to take a table.
This is our third time at the restaurant ...
This is our third time at the restaurant. Our first two experiences were great but our third visit was not so great. Server screwed our sushi order up not once but twice pulse see had no idea what beers they served. She can out and said she couldn't find her manager to talk to us on sushi roll mix up. Really! 7:30 at night and can't find manager. She was not very knowledgeable at all.
We arrived 5" prior to our reservation t ...
We arrived 5" prior to our reservation time! We waited at the hostess stand almost 15" before anyone acknowledged us! Another patron got up from his table and found someone to seat us! Everything from that point on was just oK!!! I don't think I will go back!
Worst Hibachi - Very disappointing
We went to Tomo last Saturday as a date night to celebrate something special. We were very excited because we had heard good things about this place. We made a reservation first thing Saturday morning for 7:30pm that night.
When we arrived, we weren't even greeted until about 5 minutes into standing at the front door. Our table wasn't ready yet, so they told us to go sit at the bar. We didn't get seated until 7:50. Once we were seated, the chef didn't come out until 8:45!! We were literally sitting there for an hour waiting for our chef to even arrive. They weren't even particularly busy, so we were very annoyed at that point. (I felt even worse for the table next to us because they arrived the same time as we did and their chef didn't arrive until 9:15!!!!)
Then, our chef didn't do ANY of the "fun" things the hibachi chefs usually do while cooking the food. He was very silent during the entire process. Also, the filet mignon cost $36. And it was AWFUL. It was such a thin slice of meat and was no where near the quality of what is served at Wasabi or any other hibachi place. So it was WAY over priced for how disappointing the meat really was.
The wait staff (minus the chef) was perfectly pleasant and all, but that was about the only good thing about our experience there.
Very, very disappointing. I definitely would not recommend this place.
Good sushi selection and that is it.
Reservations were pretty much required, but my party was seated an hour after our reservation with no real waiting area for a party on 10. There was no comp, apology or concession for our long old. If we weren’t such a large group in the middle of Downtown Cleveland and hungry we would have left. Sushi selection was decent to pretty good, depending on what you are looking for. Service was nothing short of terrible; at one point the waiter raised his voice at my 60+ year old mother after she reminded him that she wanted more yum yum sauce. I don't go to hibachi restaurant frequently but my family does, and this experience was awful. It dampened the rest of the night, which was my birthday. I will never patronize this restaurant again, especially when I can go to Wasabi, Hibatchi or Otani and get much better service.
We had a large group, and were put in th ...
We had a large group, and were put in the lower level to accommodate. I did made a reservation, but it took over an hour for the chef to come. Our waiter was very nice, but getting drinks was difficult since he had to run back up and down stairs to bring them. Food was good, but I've had better hibachi.
There is a large sushi menu which makes for good appetizers prior to having a Hibachi experience. If you don't want to sit at the grill, there are regular dining tables and you can still get the Hibachi grill items there. Sitting at the grill is fun though - the chef goes through the expected tricks/skills demo. Hibachi menu items come with a bowl of soup and small salad both of which are good.
I'll start this out by saying I had high ...
I'll start this out by saying I had high hopes and was looking forward to the meal. We had made a hibachi reservation for 9pm and when we arrived they said that they would not have a hibachi table for at least 45 min but, that they had regular tables available and we could still order hibachi dinners and they would just cook them in the kitchen for us.
We said fine and sat down and ordered. After 45 min and tables starting to turn around us, the waiter starts apologizing for the wait and keeps saying he will check with the kitchen. Every 10 min he came and apologized... Then the hostess stopped by saying it will not be much longer but was rude and condescending. Time passed and then the manager came by and apologized saying not much longer and brought 3 sodas for 4 kids and told them to share.
By now 90 minutes have passed and their behavior is way to suspicious and our teenagers are starving and crying from exhaustion so we call them all over and ask for an explanation.
After being left to wait for 90 min they say they lost their kitchen chef this morning. It is irresponsible, rude and dishonest to accept patrons that you do not have the capacity to serve.
We finally walked out at 10:30pm without haven't eaten and went else where to feed out famished family.
Terrible management, rude hostess and dishonest business practices make this one of my worst dining experiences ever and I never even ate the food.
No very satisfied
For food that was fair and a bit overpriced,I was disappointed. We (my wife and I)were sat alone in the front of the restaurant with no option to sit at a hibachi because we booked through open table. The area was drafty and everytime someone entered, all you could hear was stomping of boots and shoes to remove the snow, since the front walkway was not even shoveled clear of snow. The service was lacking, probably because we were forgotten in the front of the restaurant and were not even a second thought for quite some time. Received our food after 45+ minutes, it may have even been an hour! my opinion was not cool at all. I really would like to have my $200 back but that is probably not an option. All I can say is I hope this was that one off day that happens occasionally for everyone!
price of food and ambienance
I cant believe that they charge a 18% charge just for habachi. So bogus and a rip off was not all fun with the chef did one trick all dinner. sushi is better at other places. We are from another big city and they place we went to there didn't charge a extra tax for habachi. This place is such a rip off and not worth going back to.
Another Great Dinner!
We enjoyed yet another great dinner at Tomo last Friday night. We were seated immediately and our server was attentive and courteous. The chef was entertaining as he cook our meal, chatting with us and doing various tricks as he prepared our meal. Our entrees were perfectly done regarding our steaks with generous portions and just a delicious overall experience. We will be back soon! Thank you!
The price point for a couple of the dish ...
The price point for a couple of the dishes were a disappointment; hibachi combos. One dish was 55 dollars. I was expecting magic on a plate. Sorely disappointed. Too many onions and much to much pepper within our rice. Insert sad face here.
We were warmly greeted by a very friendly and knowledgeable hostess/barmaid. We joined a group at the Hibachi table. Fun and entertaining, but the food was oversauced and the chef forgot a few of the special orders. We would not do the Hibachi again, but might return and eat tableside. Our friendly greeter, also made a point of catching us to say goodbye and nice to meet you. Didn't catch her name but she is from Ukraine!
If you want Hibachi, sit at the Hibachi table
we didn't sit at the hibachi table but ordered hibachi dinners. They were ok, but two of the three dinners were cold. It was as if they made one at a time and didn't even sit it under a heating lamp. The hot tea tasted like water.
The salad and the soup were good. We didn't try the sushi/sashimi but it looked good on the menu.
People at Tomo are friendly and want to ...
People at Tomo are friendly and want to be helpful but the place is disorganized to a fault. You would think the place was only open a week. They need better execution. Food was OK. They could also use some help at the bar. We had some sushi at the hibachi that was ok. Not bad but I would suggest you go on less busy evenings.
Great Place for Quick Dinner before a Night Out
Service was attentive and the food was delicious. For as busy as it was on a Friday night, 5 out of our 6 guests ordered sushi and it all came out in a timely fashion. Drink and sushi menus had a lot of variety! Cocktails seemed a little over price, but competitive for the downtown atmosphere.
This was my first experience with Tomo. We had chef Ninja. He was a great host and put on a great show. He is a very talented chef, food was delicious and cooked to expectation. The setting was great for a group environment, however if you were looking for a one on one date the hibachi side isn't recommended.
It was OK, but don't go in the winter.
I looked forward to going to Tomo. It seemed to take an unusually long time to get our food. In the meantime we were seated by the front door. The very cold and completely unimpeded winter wind whipping into the restaurant every time someone came or went made us very much regret our choice for the evening. It seemed that someone had that darn door open every 15 seconds, so it was completely miserable. I am usually too hot at most places but I ended up having to put my coat and hat back on by the time the meal arrived. When we finally got our meal, the food tasted OK but it went ice cold in minutes because of the traffic. I did not in any way enjoy my experience. In fairness management did offer some relief to the bill for the inconvenience, so that was nice but I was done by then. Only because it came so highly recommended I will try Tomo again when it warms up outside, but I will NEVER do it again in Cleveland's winter, and I would not advise anyone else to do so in the winter.
Excellent and fun dinner as always! Thank you.
We enjoyed yet another fun and delicious dinner on December 28th. Our chef was energetic and quite entertaining as he expertly prepared our delicious entrees. Our appetizers also were delicious and the service was great as well. We will be back soon. Thank you for a fun and delicious experience.
Food was only good thing
The food here was very good and very fast. The drinks were okay. The service was quite lacking. With the hassle of getting downtown and parking, I would choose a sushi place in a suburb that has great food, great service and ease of transport.
fun, great food, service, e price
I had guests in town w me from L. A., CA. They really wanted seafood. I saw the review on here and so that was how we picked. The sushi was good, the service was friendly and attentive without being overbearing and our 6 and 2 year old had a blast. All this and the price was very reasonable for downtown Cleveland. We told the hotel staff so they could recommend. Fun family Saturday night sushi.
Average at best...
Hibachi food is average, at best. Sushi is good, though. I was charged $20 for a sub par martini. I had to guide them through the drink; they did not even know what simple syrup was...in the end, they charged me the price of a double...what!!! If what I was asking for was more than their typical pour...(well, they should check with the other restaurants downtown...everywhere for that matter), but at least I should have been warned of my up charge.
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