The Parlour Italian Kitchen & Bar
much time as you want to sit back, relax, and savour a great meal with
your favourite people. This is what The Parlour is all about.
From our stone encased 900° wood burning oven, to our unwavering standards in obtaining the best ingredients (including 00 flour from Italy), the worlds best tomatoes, local meats), and our Pizzaiolo who has two decades of pizza making experience, straight from Italy, your sure to find we have the best pizza in Edmonton!
Everything was good except the service was slow. Writing this off to being understaffed. The servers were trying
The patio was lovely and quite shaded. The service was great, a manager came over to fix our unstable table before I even asked. Half off wine deal was great! Good variety off food on the menu, pizza was delicious!
Service is normally very good. They had several large tables come in and were not staffed to handle it. Service was ok but took a little longer than normal
Great service and the food is amazing. Really nice place.
We were celebrating a 25th wedding anniversary & shared different appetizers & a few drinks. The staff were wonderful as well as the food. The music was a bit loud for us folks but we had an enjoyable time!
The service was satisfactory. We indicated it was for a birthday however there was nothing done. Appetizers and main dishes all came out at the same time. WE sat upstairs and it was really hot. would recommend getting a table on the main level. Would not rush back anytime soon.
Nothing was wrong with the meal, maybe some other dishes are better than others, of course, I tried the Brick Chicken and it was alright, something seemed missing though maybe sauce? my Girlfriend had the salmon which she never complained but she did say it was really dry and I could also see that it looked dry. I've been here a few times and the food was great so maybe it was just a one-off but overall the food and service is great, the ambience and music was a little loud and didn't seem to fit the crowd, when I was here before they played a lot of music that most anyone would enjoy and this time it seemed like they played someone's song list off an iphone.
Server was friendly and helpful, gave us good recommendations, servers were prompt, time waited for food was not really fast, but definitely within acceptable range. Interesting decor. Music was a bit loud, more like bar than restaurant, but overall good experience.
Overall a very good evening.
We enjoyed a wonderful meal on the patio Sunday evening. We were disappointed in the slow service even though it was not very busy. The food and drinks were wonderful as always but the service needed to be picked up as we sat without a drink for over 20 minutes.
Excellent food; great seating; great service; other guests were a little loud.
Arrived with a 630 reservation we were seated immediately and that's was where the service went sharply down hill. waitress asked what we wanted to drink to start and realized we had no menus, She handed us the menus and she asked if we wanted water and she would come In a couple minutes 20 mins to by no water and no waitress, then another waitress happens by and sees we are still sitting there with nothing I front of us and gets us a couple glasses of water. Note that the water jug was at the waitress station that was 10 ft away from our table. 10 more mins go by finally the waitress comes back by this time we have decided what we want I order a beer and a pizza and my daughter orders iced tea and alfredo, the drinks come after another 15 min wait then finally after an hour the food arrives... what a disappointment. While my daughters alfredo is fine my pizza is an undercooked, soggy, lukewarm mess looking at it I would say it sat for a while before it made it's way to my table and to top it off from start to finish the whole endeavor took an hour and forty mins, which in that time we were told at least 3 times that they were doing there best and they were busy. The thought that ran through my head was I don't care, there is no excuse for serving food of poor quality no matter how busy you are, if they are unable to handle the amount of people in the restaurant then there are 2 choices, don't put as many people in the restaurant or hire more serving staff to handle the work load.
This is not the first time I have been to this place for dinner and the first time it was very good, so I will give it another try down the road and hopefully they pull up their socks.
We had supper at The Parlor Italian Kitchen and bar before going to a concert at Rogers Place.
The service and food were both excellent. Loved the look of the building - makes a unique setting for a restaurant. Wonder what the history of the building is so will have to go back and ask. The staff was very friendly and helpful. We would recommend this restaurant to friends for sure.
Been there many times and never disappointed, tried the beef short rib this time, wasn’t great a little dry, needs more sauce, but not the worst I’ve had, rest of food was good, slow service, super busy night due to concert so probably short staffed
Will still go back
Amazing pizza, amazing service, and amazing patio! This is our new go to spot!
The sambuca prawns and the gnocchi were both AMAZING! Must haves for sure.
The drinks were quite pricey ($8 for a single highball) and took longer than we would have liked, but we understood it was a busy Saturday night.
Overall would return for the great food and atmosphere!
Overall, would go back for the food.
Was my little sisters birthday; great attentive service; food was delicious
Pleasant patio and super-friendly staff members added even more to our delicious lunch. Try the fried cauliflower - delicious and not something you see on every appetizer menu in town. It's good for you - it's cauliflower. Enjoy!
This was a lunch. It took an hour and 20 minutes to get in and out which is too long when you are working. Too bad because it’s a great restaurant but the service is far too slow for business lunches.
Nice ambience....good food, esp Cauliflower Fritto & Hangover pizza!!
Great place to dine. Thanks!
Very delicious, will definitely be going back.
Food, surroundings and server were excellent ! Great music choices! The only complaint was we were a party of 8 seated at two round tables to the middle person on each side didn’t have a proper place to eat. Kind of crowded ! But we will be back !!
If you love Chef Boyardee, large slabs of dry crockpot roast, wine served with a side of leftover lipstick, and waiting well over an hour and a half for your meal, then The Parlour is the place for you!
Our server was very friendly and had good drink recommendations, we got a couple of pizzas to try out and they were all amazing! Food came quickly and all at the same time, excellent service.
Our server wasn't extremely attentive, and the restaurant was loud (music at a high level). We had to ask the server to turn the heat on - it was freezing in the restaurant and we all kept our coats on until the heat kicked in.
Food was good, but I always feel like the service is a bit sloppy. Sometimes when I bring friends and family here after raving to them about the pizza, I feel embarrassed that I picked a place where the service was mediocre at best.
Great service, great pizza and a nice atmosphere, music just the right volume and a cool fireplace at the outside patio.
Average food. Need to step it up.
Great staff & great food.
Really enjoyed our evening out here. At no point did we feel rushed and we spent almost 4 hours there. The service was excellent and the food was delicious.
Calamari was cold x two times. Was removed from our bill but need to figure that out
Service was extremely slow
Both Main courses we sent back, almost raw potatoes and chicken looked like it had seen better days. Mac and cheese greasy,soupy with no flavour. Tried a pizza instead, crust was good, it was ok.
Would not go again
2nd visit... great food and service. Love the layout - two levels.
Excellent service and the dinner was excellent
My family and I went to dinner for my birthday. We had the perfect meal! It was so fresh and delicious. The staff were amazing and so kind and professional. Thank you Parlour for always making our dining out experience 5 stars!
I was looking for a place with good italian food and The Parlour didn't disappoint. The food was very tasty and the portions were big. Plus their cocktails were good as well.
Went here for a girl's night and we were all very pleased! The food was good, the drinks were great! It was quiet enough where we could still have conversations and catch up, but it was still loud enough where it felt like a fun atmosphere. The setting is super cute and the patio looked amazing...will definitely be going back in the summer to check it out!
Awesome evening .........even accommodated our late addition of two extra people 😃😃
Great food , great place ! A little disappointed that they didnt acknowledge that we were there for a birthday celebration (noted on the reservation).
Always a great place to go before an event in ice district. Good food, good vibe and good service.