Service and food was exceptional.
I would definitely recommend The Melting Pot to anyone! I know people don't feel like"cooking their own food!" But I think it is a fun experience that is time consuming, but in a good way. I like that you get so many courses and it can be for 2 or for 7. I like that if it's an anniversary or just the two of you they put you in a more quiet and romantic area, but if you are in a group you get put in a more open area. I LOVE when they have the endless fondue even though it is enough food to kill you! Definitely would recommend this as an option if you have not tried it before.
There was no ac in the restaurant and it took over 3 hours for our meal. Most of which was spent waiting. We came for Father’s Day but I sat in the car with my son as the restaurant was too hot for him to be in. Very disappointed.
Really nice place ! Our sever Samantha was so knowledgeable and patient, she walked us through all the steps and explained the whole process of everything each step of the way. The only complaint I would have is that the restaurant was super hot, it’s bad enough we have a hot plate and steam pot at our table but so does everyone else so maybe turning the air down would be a good idea for guests who are spending 200+ on dinner !
Wonderful as always. Cheese course needs more cheese. I’d rather have cheese for dessert too.
We had a wonderful dinner Savannah was a great server we enjoyed the whole evening especially our chocolate and Baileys fondue
Food was awesome and a lot to choice from on menu definitely going again
I was out to dinner by myself and decided to go to a date place solo. I shouldn’t have waited so many years to go back. Food was delicious, I enjoy the relaxing experience of cooking at myself, service was wonderful.
First group event of 8 with many first timers. Overall it was good, but service was very slow. It should be expected for a large party but was even slower than expectation. Waiter did awesome job splitting the bill and being present when he came around though.
SUNDAY BRUNCH! They are now serving brunch. Loved the alpine benedict cheese fondue, the alpine egg croissant with extra green goddess, and fig & goat toast! To die for! I'll be back to bring my husband!!!
Such a great place to eat. The food and staff are amazing.
I love going here for special occasions! It’s really cool to have the private booth in the back. It’s said to be the most private booth in St pete! Food was delicious and service was great too!
overall very good experience however very pricy for the portion of food you get.
Food was good however a couple of disappointments. I specifically indicated on my reservation that we were celebrating my 11 year old daughter’s birthday. Then the waitress asked if we were celebrating a birthday (so she knew from the reservation) yet did nothing special to acknowledge it . As I indicated I would have gladly paid for a special dessert or some kind of acknowledgement or something similar. Also, we ordered way too much food without our waitress acknowledging that what we were ordering would be far too much for a mom and 11 year old girl. Again, it’s not about the money but it’s kind of like having a server recommending the most expensive bottle of wine instead of giving options. Nowhere near the service we experienced at the same named restaurant in Orlando last year.
The waitress over charged us by $50.00. She also gave upgrade my glass of wine to a 10oz without asking me and charged me $10.00 for each glass.
The waitress didn't know what the happy hour was, because that was not her area.
Laura was fantastic, she made our experience very memorable. We will definitely be coming back and requesting her.
Great place to “do something different “ for Mother’s Day. Great food and fun experience.
Had a great early mother’s day dinner with my wife. Our server was Lola and she was amazing. Great sense of humor and would chat with us about the menu. I highly recommend her to anyone. This was my 2nd time here and the customer service has been amazing. I’ll be coming back here again on another day.
Very nice experience. The only concern was ordering too much food. Our waitress was new, but offering incite into the portions would have helped us not over order. Other than that, everything was wonderful and we look forward to returning soon.
Have been many times in the past, but first time in a couple of years, still great atmosphere and staff more than happy to explain things if it is needed. Started taking my kids there when they were 11 or 12 and they are now in their late 30's and I have teenage grandchildren who love it. I have celebrated birthdays, end of school year awards, and I have gotten coworkers to go and they love it also. I would say if it is your first time ask to sit in the haunted room and have someone tell you the stories, you never know what you might see.
Went to dinner to celebrate college graduation. Dinner took 3 hours and it took at least 30 minutes for a beverage each time.
I WENT TO THIS LOCATION. I THINK THEY NEED TO DO A BETTER JOB AT GIVING YOU PORTIONS THAT A FIT FOR TWO PEOPLE WHEN YOU ORDER TWO ENTREES. I ALSO THINK THAT THEY NEED TO PRE-SEASON THE MEAT BEFORE GIVING YOU IT TO COOK. THEY ALREADY GET OUT OF HAVING TO COOK MY FOOD FOR ME, THEY DON'T NEED TO ALSO GIVE ME BLAND MEATS. THE CHEESE FONDUE IS DEFINITELY DISAPPOINTING. WAY TOO MUCH ALCOHOL WAS USED, AND THE DIPPING OPTIONS WERE BEYOND SUB PAR . THE SERVICE IS EXCELLENT, BUT OVERALL NOT WORTH IT.
Our server, Savannah was excellent. Very attentive without hovering. Food was excellent, all in all a very well peasant evening.
Our anniversary dinner went without a hitch. Going back for Mother's Day.
Took way too long, over 2 hours to eat. 4 couses were great but took about 20 or so minutes from the time you finished 1 course till you got the next.
Sorry I don't remember the servers name but he was great. We all loved he little history info he told us about. Plus he put up with us not knowing what we were doing.
Slow service on a slow night. Small portions High prices
Food and service was awesome! Accommodated a gluten free diet with many options to make it a great experience!
My boyfriend and I drove over from Orlando to celebrate my best friend’s birthday. As an added bonus, she and her boyfriend had never been to The Melting Pot, so they were in for a real treat! Both couples did the ‘Big Night Out’ deal and we had the Bananas Foster dessert which we all absolutely enjoyed to the fullest! It was a very special night, and thanks to Laura, it’ll be one to remember for many celebrations ahead.
We always love going there. Nice atmosphere.
Great service! Much better pace than I've had at other Melting Pot locations.
We go to this location all the time. This was by far the worst experience ever. Food was horrible, cheese and chocolate cold, worst service we have received. Not at all what we are used to there. We go twice a month v
We are regulars. This time, and really the past couple times, wasn't up to par. The portions seem smaller and our server (one we've never had) seemed off, as we had to keep asking her for stuff. We were really disappointed.
Our server was great. He explained the ordering process and took good care of us. Loved the entree, salad and dessert. The meat wasn’t that good to me but I’m not a big meat eater. My husband loved it.
Billy gave top of the line service. Witty, knowledgeable and fast.
Great atmosphere and service! Food was great. The noice level is usually quieter but it was Easter so there were a lot of families with young children. It was a wonderful dining experience.
Initial female server was just the absolute worst and actually stated to me: “Are YOU alright?” which everyone in the world knows is what’s wrong with you. I stood up to leave instantly and quickly got a server with good people skills and a manager apology but that was it. Probably should have just left. Unfortunately they own the monopoly on fondue and my son and his friend really wanted to try it. I’m sure the female server who lacks people skills will work somewhere else -ie: at computer very soon.
Quiet place. Nice decor. Pricey but like I said they got the monopoly on fondue.
Fun evening. Great service and terrific food. We were celebrating a birthday and our server made a special dessert plate to honor the birthday girl!
Booking the reservation online was extremely easy. Service was great-the young man who waited on us explained the dining options and gave great recommendations on choices. The cheese fondue choices are great, the entree choices that we cooked ourselves in the bouillon were marvelous, and the many chocolate fondue desserts——Oh, my! wonderful! Highly recommend!
Horrible. I remember why i haven't been back there in 30 years