About The Melting Pot - San Antonio
At The Melting Pot, fondue truly becomes a memorable four-course dining experience where patrons can dip into something different - and discover all the ingredients for a unique dining experience including a relaxed atmosphere, private tables, attentive service, fine wines and signature fondue dinners.
San Antonio, TX 78216
Fondue, European, French
Hours of Operation:
Dinner: Monday - Thursday: 5:00pm - 10:00pm, Friday: 5:00pm - 11:00pm, Saturday: 4:00pm - 11:00pm, Sunday: 4:00pm - 10:00pm
Blanco and Bitters
$31 to $50
AMEX, Discover, MasterCard, Visa
Banquet, Beer, Full Bar, Gluten-free Menu, Non-Smoking, Wheelchair Access, Wine
The Melting Pot - San Antonio Ratings and Reviews
From the Hostess to the Waitress and staff, all were prompt, friendly and helpful. The food and desert was delicious. I upgraded to the rose pedals and picture package. The rose pedals looked beautiful on the table, however, I did not get the photo but Denise did say the she'll credit my cc back the difference. Awesome experience all around!!!
We have gone to the melting pot every year for our anniversary, and this year we were SORELY disappointed.
Service was too long between courses (we did not see our server for 30-35 minutes at a time), it took way too long to get our courses served, and our concerns were waived off.
We had to keep reminding our server for things that we were supposed to receive, and we had to wait longer because he completely forgot about our picture.
If you drop $200 for a dinner for 2, you expect better...
So disappointing, and we didn't get a chance to complain because we were running late for our sitter
We had an excellent experience at the restaurant. Everyone was very professional and friendly. The only exception was the bar tender. The bar was basically empty. He was too busy watching basketball to attend to us. When he finally decided to acknowledge we were there, je was flat and borderline rude. He has no customer service and I was very disappointed. Otherwise, cleanliness, food, and service was amazing.
We celebrated our 1st wedding anniversary here last 02/11/17 and we like the ambience and our server (Nick) was outstanding, it was an excellent service. It was just overpriced but the food was great, we had a four course meal and ordered Quatro Farmigiano, Caesar Salad/House Salad, The Classic for our entree and Dark & Dulce.
We love fondues so were really excited to visit, but our first trip here was disappointing. Since you cook all of your food at your own table, the smells of each meal fills the entire area with no where to go (since there are no exhaust fans in sight), but on your clothes and in your hair and on everyone around you. The steam that blows in front of you while you wait is like a sauna steam bath and we spent half the night waving it away from our faces. Again, the exhaust fan concept would be helpful. The entire meal from start to finish takes a long time so if you're planning an hour meal, forget it. The taste of the fondue was ok, and so was most of the meats. I do think it was overpriced for what was served, considering I could get a nicer meal at Perry's for the same price, and without having to smell in the end or cook it myself.
Overall my experience at the Melting Pot was excellent. The food is delicious and it is a unique experience. The food is all basically prepared at the table which made for a lot of fun. The staff was very attentive and friendly from the hostess to the the wait staff and management. My girlfriend and I came to the restaurant to celebrate our anniversary and the experience could not have been better.
Despite being a large (and probably too loud) group, we had excellent service from start to finish. The drinks were amazing & priced fairly. Our server (Alexis) was very kind & patient, as well as attentive. They even had another server or 2 help with the drinks & food through the night. They were probably glad they put us in a more private area, but everyone said how impressed they were from start to finish! Not our 1st time celebrating a special occasion at The Melting Pot, & it won't be our last!
As a first timer to fondue, this was a great experience. I had lots of questions and the server answered them pretty well. The server usally has to go far for a 20% tip however i gladly gave it to her. The food was of good quality and the flavors were amazing. Good variety with plenty of different choices. The low lighting and soft jazz music gave the restaurant a romantic feel. I will definitely be going back in the future. Price was very reasonable when comparaed to other fine dining restaurants.
Absolutely amazing meal. We were celebrating my daughter's last night visiting from out of state. The service was impeccable (thank you , Daniel), the food was incredible and the overall experience was just delightful. Such a unique way to share dinner and conversation. We'll sneak back just for the chocolate dessert fondue very soon!
Food was great, I believe the service can make or breaks a meal and our service wasn't that outstanding. She was very slow and didn't take care of us that well. We had to request for our drinks to be refilled and she didn't help others get to know how the menu worked.
My server was subpar. I've been to this Melting Pot quite a few times and every time I've had an awesome experience except for this time. I brought two friends who had never been there and expected our server to explain the process just as they had done every time I had attended before. She seemed unenthused. She wasn't friendly or inviting. She reccomended a cheese for us and it was terrible. I don't think it was made correctly as it tasted only of wine. I was embarrassed because I had talked it up so much to my friends and then we were all let down.
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