About The Melting Pot - Richmond
Richmond, VA 23233
The Melting Pot, a fondue restaurant, offers an extraordinary dining experience that you won't find at any other restaurant. Here, you'll discover all the ingredients to a perfect evening, including a relaxed atmosphere, private tables, attentive service, an award winning wine list & fabulous four-course fondue dinners. No matter what the occasion, from a romantic date to a get-together with friends, meetings or large groups, The Melting Pot always hits the spot. The Melting Pot offers the highest quality fresh ingredients, a variety of cooking styles, unique sauces & your favorite chocolate fondue desserts. To highlight your meal we also offer over 600 wines with a Wine Manager on premise. Make reservations today & come dip into something different. NOTE: OpenTable reservations are for full meal service only. Please contact The Melting Pot directly for cheese & dessert or dessert only service.
Fondue, Swiss, French
Hours of Operation:
Dinner: Sunday - 4:00pm - 9:00pm, Monday - Thursday 5:00pm - 10:00pm Friday 5pm-11:00pm Saturday - 4:00 to 11:00pm
Lunch available for parties for 10 or more. Please call for details.
$31 to $50
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Inquire with management about catered cheese and chocolate parties as well as cocktail receptions at 804-741-3120
We have ample parking. Most guests will drop off at our front door and then drivers will go park.
Private Party Facilities:
The Melting Pot offers the most interactive dining experience for business or social events. We have three unique spaces that offer private, semi-private and happy-hour style events. We have a dedicated Events Manager to help customize your menu and details to create exactly what you have in mind.
Private Party Contact:
Katelyn Poole: (804) 741-3120
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Counter Seating, Full Bar, Gluten-free Menu, Happy Hour, Indoor Smoking Area, Non-Smoking, Private Room, Wheelchair Access, Wine
Special Events & Promotions:
Stay current on all of our events at http://www.meltingpot.com/richmond/specials
The Melting Pot - Richmond Ratings and Reviews
My boyfriend and I have dined there for ...
My boyfriend and I have dined there for two of our last celebrations and enjoyed it so I decided to send my parents there tonight for my dads birthday. I had called earlier today and asked for them to celebrate his birthday and was told he would receive a card and candles with his dessert, well when they got home, not only did nobody at the restaurant acknowledge his birthday, but they had HORRIBLE service. I'm very disappointed. This is not a cheap place and I was trying to do something special for my parents, and I will not be doing that again with this establishment. Not to mention it was their first time at The Melting Pot, and now probably their last.
I was shocked at the service and the foo ...
I was shocked at the service and the food both were outstanding. Our server was pleasant and friendly and explained everything to us and keep our drinks filled. I definitely will be back the experience was one that you all at the Melting Pot should be proud of.
Been many times for dinner, first time g ...
Been many times for dinner, first time going for lunch (tough to get a dinner reservation on Valentine's Day weekend). It was just as special going for lunch, and something we'll do again. Great food, service, and ambiance.
We had a Saturday night reservation made ...
We had a Saturday night reservation made 6 weeks earlier for Valentine's Day. Front staff was very welcoming. Unfortunately, our waiter gave horrible and inattentive service. Our drinks weren't even refilled. The other tables had waiters who came more than 10x before our waiter came. The meal and ambiance was wonderful but the service was horrible. For $160 for two, you would think you would have excellent service.
We had an amazing time from the moment w ...
We had an amazing time from the moment we sat at the bar to walking back out the door. Our server Ameila was fantastic! It was an incredible to reconnect and rekindle our relationship with terrific atmosphere, great food and top of the line service.
My girlfriend and I have been going to t ...
My girlfriend and I have been going to this melting pot for four years now for our anniversary. We have seemed to get a Waiter named Phil every time - I have to say the service//food//price//choices everything down to the last bite. Then you want more! I would say its great for a first or 2nd date just because of the choices you make, It allows you to get a conversation going. so if you want to have a good night out I recommend this jewel to anyone! Also be ready to spend about $60-$100 dollars It is worth every penny!
The melting Pot is one of my absolute fa ...
The melting Pot is one of my absolute favorite places to eat. The food is so good and I love th atmosphere, so what I have to say next is really disappointing to me as well. This is the second time this has happened to me however... I ordered a bottle of wine and my waiter brought out two glasses and the bottle. He set the glasses down and poured the wine. He left the table and I picked up my glass to take a sip when I noticed there were STILL lipstick marks from another person!!!! I was disgusted. I told the waiter that my glass was dirty, and he just brought me a new one and acted like it happened all the time. He didn't apologize or offer any compensation now that I had wasted and entire glass of overpriced wine. The first time it happened to me it was with the dippers, there was still crusted cheese on our dippers. They really need to do a better job of cleaning their dishes. My best advice is CHECK TO MAKE SURE YOUR DISHWARE IS CLEAN!!
We had a wonderful time with excellent f ...
We had a wonderful time with excellent food and service. The restaurant provided an extra surprise for our birthday celebration; very unexpected, and a nice personal touch.
We highly recommend the Melting Pot, Richmond to everyone.
I have dined at the Richmond location of ...
I have dined at the Richmond location of the Melting Pot for years. While I am not totally turned off, I find that I like it a little less each time I go. On this particular experience I noticed several things that were big turn-offs for me.
- Cheese is no longer prepared table side. I knew that in advance but this time I made a request that it be prepared at the table and was given a perplexing look and told that while it could be done, it slowed things down quite a bit. I felt like I didn't need the excuse from the waiter, he should have just honored the request.
- There was a constant flow of staff peeking around the corner at my table. I am guessing it was to see how we were progressing because as soon as the last bite entered our mouths, they were collecting dishes and such. It was annoying and rude. I felt like they were hurrying us along.
- There were children near us who were loud. I understand children have to eat. I also understand why a parent would want their child to have a fun food experience. That being said, while I am without my children, on a date, hoping for a quiet evening, I would rather not have families sat in the area of multiple tables who were obviously enjoying adult only night.
Overall, the food was still good and the evening was pleasant but it is obvious that they are trying to make things more efficient and get more customers in per night. For $100+ dollars for two people to dine, they need to take a bit more care with their customers to ensure the experience is worth it.
For New Years Eve, at $75 per person, I ...
For New Years Eve, at $75 per person, I expect perfection. This meal was intended to come with a champagne greeting upon entering the restaurant as well as a 5-course dinner, a photograph afterwards and a $25 gift certificate for a future visit. The staff upon entering was so confused it was laughable, thank goodness the waiter picked up the pieces for them and turned the experience around by delivering on what was to be offered. Our waiter delivered our champagne after we had to ask for it, seeing as the "welcoming" staff all looked to be the age of a new driver and couldn't fathom how to accurately seat anyone. Our waiter also took our coats and gave us a ticket for retrieval after seeing us trying to shove them in the corner of the booth. FYI, he's our waiter, he already has an experience to provide and it's not his job to have to be the host, coat check, photographer, server, busser, etc. ...and if the manager of the establishment came to our table one more time just to "look" to see how far into the meal were to keep an accuracy on how quickly she'd be able to turn her tables over, I was gonna have unprofessional words with her all the way back to the host stand and the photography area so maybe they could use our dissatisfaction as a coaching opportunity. ----proper training, they need it, and they need it bad. The photographer hurried us along after we finished our meal, wouldn't even wait for the third person in our party to be in the photograph so he's not pictured, didn't get to capture the memory thanks to The Melting Pot - Richmond. Overall the food was incredible, the waiter and only the waiter provided great service and was very polite, but every other detail of that special "New Years Celebration" was so poorly executed it makes me want to mail the gift certificate back to them. Will return to The Melting Pot, just not that one.
We went to the Melting Pot for the first ...
We went to the Melting Pot for the first time to celebrate a family birthday and had a Great and very unique experience ! Extremely creative and delicious food, with a very helpful and friendly wait staff ! Highly recommended !
We go here often but have been missing o ...
We go here often but have been missing our waiter who graduated & left back in June. We went on Sat night for a date & fell in love with our new waiter. This is the 3rd time there since June & having been able to find a replacement of him till now. Wonderful food & staff is very friendly. Ask for Amelia....she is the bomb!!
Our server Amelia was fantastic and made ...
Our server Amelia was fantastic and made great suggestions. My husband and I did the 4-course option for his birthday which really was the best value. The Nacho cheese was the bar of the show for us both & the Yin & Yang chocolate desert was out of this world delicious. My only critique would be that there was little table space for so many plates and the room was almost a little too dark - through I understand they were setting the ambiance.
The hostess was also walking back and forth to our area with a clipboard every 5 minute which was kind of curious. But all in all - a FUN dining experience and great for dates, birthdays or just drinks and an appetizer!
Dined here with my husband and brother, ...
Dined here with my husband and brother, it was a bit late so the restaurant was fairly empty and I can't critique the noise level. The food is delicious and it's so much fun to cook at the table! Our waiter (whose name I can't remember, sadly) was absolutely wonderful and one of the best servers I've had in years. Definitely recommend!
this was our 4th time at the Melting Pot ...
this was our 4th time at the Melting Pot and all 4 times has been a great night out, this was our anniversary so it was special, all the staff were complying and the food was fantastic as always, we have recommended this place to our friends and they all have said the same.
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