I came here with my husband for our anniversary. Our water was very friendly, informative, and helpful. We got the 4 course meal. It tasted so great, and I'm sure I've put on a few pounds from this experience, but all worth it.
We did not experience the bad service others had warned of. I was concerned, but Kathryn was amazing and very attentive. Thanks for a nice evening.
Absolutely EXCELLENT service and food! Our waitress was very attentive, and even though we’ve dined at the Melting Pot (in Spokane) before, he was great in explaining options and even ways to save a little bit.
We waited 45 minutes to be served water. We had 2 separate waiters tell us they would bring us menus and didn’t. We were actually getting up to walk out when the waitress finally showed back up. The chocolate fondue wasn’t even warm.
It was my birthday/anniversary. The seating was private and comfortable. Unfortunately, the couple next to us was extremely loud and inconsiderate the entire time. Along with a group of people that were even louder somewhere in the restaurant that made it hard to even hear the music they were playing. Our waitress was doing the best she could but was very distracted with the overwhelming amount of people she had to serve that night. Our food took longer than expected for every course. We were there for 2 hours before calling it quits because we were exhausted. Hadn’t even got to our last course, had to have the waitress bag it up for us. Was told because of the occasion there would be a special birthday dessert, which we also didn’t get. I had requested to buy a bottle of wine, was told they didn’t have it. She came back with a different bottle for me to try which I didn’t like and after a while came back to the table with the bottle of wine I originally had asked for. On a few different occasions she had forgotten to bring everything we needed for our courses, and not any fault of hers but the pepper bottle was broken and got pepper on everything including in my boyfriends beer. In my opinion, paying what we did PLUS extra for the add-ons I expected better service and a much quieter setting. It was his first experience and can’t say that we would go back for that kind of occasion.
The food is wonderful. The service there was appalling. I can count on one hand how many times we saw our server in the 3 hrs we were there. I went to the front of the restaurant to ask for a manager to complain. It was also empty. The message I got from the employees was “we charge a lot for great food and poopy, slow service”
I have had the opportunity to dine here a number of times. Each has been simply amazing-great food , knowledgeable friendly staff and very accommodating. Ambiance is very pleasing depending on seating location it can be loud but manageable. For my money it was worth every penny!
The food was fantastic. Our waiter was on the lower end of acceptable. Inattentive, presumptuous, and lacking overall. My wife has Celiac’s disease and is unable to have gluten in any shape. Our waiter failed to take this into consideration and delivered the cheese in one pot which means that we were unable to have the bread dipped into the main pot as it would cross contaminate it. We had to suggest a second bowl for the cheese. We did not get to select the cooking style, we had wanted Coq au Vin, but he brought the vegetable style without asking if that’s what we wanted. At one point he left us there for approximately 20 minutes without checking on us at all. Very disappointing. This was our second visit and the first time was amazing, but it just goes to show how important the server is to the overall experience. We may or may not try this location again.
My girlfriend and I have been twice and had the opportunity to be served by the same server and will keep going as long as we get the same knowledgeable friendly service.
We really like the Melting Pot, for a pleasant change from the "usual" restaurant. We were there to celebrate our Anniversary. The food was very good, but it took us 2 1/2 hours to get through our meal because of slow service by our waiter. He was training another waiter, but the waitress at the next table was much more attentive to her guests, visiting their table twice as many times as our waiter(s) visited ours. They got their food much more timely. They arrived after my wife and I, by at least 15 minutes, ordering almost the exact same meal, and were finished and gone, well ahead of us.
It was great
I love this place so much! My go to for every special occasion. The food is always delicious and the service is always great.
It was our first time visiting and what fun! It is costly but we knew that when we went so were prepared. Our server was fantastic (wish I could remember her name to give a shout out!), she explained everything to us. We ate way too much but we loved it! We will go again or try to once a year.
The food is always amazing and their menu seems to just get better and better! We enjoy the four course menu and always leave feeling full and happy!
Took my son and his 3 children here for a Sunday afternoon lunch/dinner. The kids were 4,5 and 15 and everyone absolutely loved it!
Great options, great taste and great service.
Thank you so much as we will come back here every time they are in Boise.
I made reservations for our Galentine's Day for 12 girls and it was an amazing experience! Many of the girls had never been to The Melting Pot before and thoroughly enjoyed it. The food was great! And our server was so helpful!
Service is always exceptional at the Melting Pot. I’m excited to go again.
Our server was extremely friendly and great at his job, he made our experience memorable!
It was wonderful!
I went there for my birthday with a party of 15. This is the secind time I've been there with a large party. They can easily handle a geoup of that size and it is just so much fun! The food is amazing and when you are there with a group it is fun to walk around and try the different types of fondu, it becomes a social event. It is a bit pricey but worth it for the overall experience. I'll definitely go back again.
Had a great dinner at the Melting Pot. We enjoy good food and were pretty impressed with the quality of meats that they served. The key is to not overcook it so it becomes rubbery. We had the Wisconsin Trio cheese and really liked it. I would highly recommend the yin/yang chocolate with dark/milk together. They had a decent wine list. All in all it was a very nice meal.
We were celebrating our anniversary, and had probably the best Waiter I've seen in a long time. His timing was impeccable, he was very attentive yet didn't 'hover.'.
We have made it a tradition to bring our daughter to the Melting pot for dessert for her birthday. This year we were disappointed in the quality of the chocolate and most of all, the price. Enough where my 12 year old daughter has requested to no longer visit the melting pot on her birthday. The chocolate lacked creaminess and a good chocolate flavor. The food used to dip in the chocolate had almost a stale, dried out flavor and texture. We were charged for 2 servings for each pot of chocolate which we did not ask for. My husband and I did not partake in any of the chocolate fondu, and we brought an entire plate home with us. Our bill was $40....for dessert. Again, we were very disappointed this year.
The meal was phenomenal, we went for our 2 year anniversary and our waiter was very friendly and the food was delicious. Everything was explained very well and there were plenty of options. Worth the price.
It was excellent. Our waiter did a hell of a job with making sure we were taken care of, but not overrun by ,”how is everything? Do you need more water? Would you like me to blow your nose, etc.” he prepared our food it was the right temp, it was plated beautifully. The ambience was everything and more that we imagined. Thank you melting pot!
The food was amazing as it always is. If it wasn't for the food, we wouldn't come. We've had a few servers who were duds. But this last server just had a poor attitude and didn't listen to us with our request. This time we used a 25% off coupon for once and he seemed dumbfounded. I don't think we got our discount because we didn't get to see the whole bill. But just a poor attitude for $150. But will always come for the food.
The food was fine but we had a rather poor server. We know they're not all like that as we could observe other tables doing better. Ambiance is great.
Everything was great as always except our waiter was really dull. Not typical of the Melting Pot. Other wait staff at other tables seemed much more personable and entertaining. Always great food and fun.
Boiled meat, its not a treat.
3 hour meal, its not a deal.
Melting Pot, its a crock.
We had a really fun and great server! Expensive but worth it.
Excellent dining experience! The food is great, service wonderful and the ambiance is incredible.
It was our second time in. It was a date night and we received wonderful service. the food and wait staff were perfect.
Our family loves The Melting Pot for a fun birthday dinner!
The food was amazing and the server was one of the best we've had in a long time. She was very friendly and helped us understand the menu since it was our first time at The Melting Pot. It is definitely the kind of place for special occasions, but you can make it a lot more affordable if you just order the fondue. The four course meal is a great experience though and should be tried at least once.
It's been over 10 years since I went to the Melting Pot in Seattle. Visited the Boise location to have a nice get together with my parents. Everything was delicious, and our server was on top of it. It's definitely expensive, but a nice way to treat yourself. Don't forget to tip accordingly!
I enjoy The Melting Pot! Would recommend to anyone. Unique eating experience
Ужасно you get bread and raw meat have to cook it in ramen noodle broth pay 90$ :(
Over our 26 years of anniversaries, we have spent 8 of those at a Melting Pot around the country. Always has been a wonderful experience, romantic and fun.
Wonderful ambiance for a special date night! Our anniversary was made perfect by Jake!
To overall experience was enjoyable. The waitress, cute blonde haired, glasses wearing college student, was amazing. The bill was a little steep for my liking so probably won't be back as often as I'd like. But all in all a nice place for a special birthday treat.