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Nearby points of interest
About The Chop House - Charleston
Lovers of life's finer pleasures make The Chop House in Charleston Town Center a frequent destination. It is a dining experience of exceptional refinement & refreshment. Offering the stars of the American chop house tradition, USDA Prime Beef, classic Veal Chop, Roasted Rack of Venison, luscious Colorado Rib Lamb Chop, , Fresh Lobster, Ports, Cognac, Single Malt Scotch, Fine Hand Rolled Cigars & more, all served with distinctive style in a strong, luxurious setting of comfortable leather & beautiful wood. click here for special events and promotions information http://msventures.com/thechophouse_web/pages/chop_char.html
Charleston, WV 25389
Steakhouse, Seafood, American
Hours of Operation:
Dinner: Monday - Thursday: 5:00pm - 10:00pm, Friday - Saturday: 5:00pm - 11:00pm, Sunday: 4:00pm - 9:00pm
$50 and over
AMEX, Discover, MasterCard, Visa
Valet Parking* is now available!
Monday –Saturday Only.
To better serve you and to create a memorable dining experience for you and your guests, we now offer Valet Parking for your convenience.
*Restrictions Apply: Excludes parking during Civic Center Events. Cost is $10 per vehicle, plus gratuity to the Valet Attendant. No overnight parking.
Private Party Facilities:
Sink into the luxury of the private glass room at The Chop House in Charleston, with seating for up to 20 it is the perfect place to host a business dinner, wedding rehearsal dinner or birthday celebration.
Private Party Contact:
Glen Pyle: (888) 456-3463
Banquet, Bar Dining, Bar/Lounge, Beer, Chef's Table, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine
The Chop House - Charleston Ratings and Reviews
I got the amazing venison, because potato and vegetable were included for $40. Most of the other entrees did not include either, without spending another $20 plus more than $40 just for the steak, alone. Unlike Outback, in the same Mall, which always has great comparable quality steak entrees for less with 2 sides included.
It was my daughter;s 60th birthday and I wanted the evening to be special. We all ordered the weekend special that was $39.95. This included a special wine. We never received the wine. Finally at the end of the meal we mentioned that we had not received it and so they then offered it. and as we had paid for drinks during dinner, we no longer wanted it. They did go ahead and bring one glass. The restaurant was not crowded at all, so I was very disapointed in the evening. i would not go back.
Our server was outstanding (wish i could remember her name), you would have thought it was her restaurant.
I'm not from the Charleston WV area, but my customers are, and i know that they will be taking their wives there in the future.
An extremely satisfying experience!!
They said all their meat was Prime wet aged. My steak was very tough. My wife had the Waygu beef and Frites. She sent the first one back and the second one they brought was just as bad. It was full of grissel, and very tough. Neither of our steaks were close to Prime beef!!
Their website said they had valet parking, but they had no attendant that night, so we had to park on the mall parking garage, which did not seem very safe at 10 pm when we left.
A terrible experience!! Stay away!!
Everything was wonderful. The service was impeccable. The only suggestion would be a little more seasoning on the waygu ribeye as it was a little bland. Every other item from the lobster bites to the salads, my wife's crab cakes and finally our desserts were delicious. We will definitely return for one of our birthdays soon.
My husband and I celebrated our 20th Wedding Anniversary here. The restaurant was inviting. There were quite a few people there but it wasn't loud. I understand why reservations are needed. Our Host was very nice and helpful. The menu was on tablet and easy to navigate. Our food was amazing. Our dining experience was overall what we expected. I would definitely go back.
I liked this place but there were two things that I didn't care for...
The decor was strange and did not flow. Nothing made sense. It was dusty and for a place that charges what they do for food, cleaning should be of utmost importance.
The server seemed okay. We had a gift card and the remainder of the total was $2.45. I put $22 in the book with the gift card and he brought back a receipt for the remaining $2.45 due. This shouldn't have happened. I guess it wasn't obvious the remainder that wasn't covered in the gift card was to be taken from the cash left with the remainder for the server in the tip.
This made the server seem dishonest.
My filet mignon was slightly over done. I ordered medium rare, and it was almost medium well. It was still good, so I did not complain. However, I will send it back next time if this occurs again. Previous visits resulted in perfectly cooked meat (filet mignons). The waiter asked how my filet was cooked, and I answered prematurely before actually taking a bite, so I take the blame for not communicating accurately. The kale, quinoa salad was superb, large enough to share. The garlic smashed potatoes were great, but also large enough proportions to share.
Every thing was great as usual. The bartender Mathew was fantastic. The one negative was that they didint have espresso. I was told that the machine had broken and they were not going to replace it. NO and I Mean NO fine eating establishment should ever say they dont have espresso. Totaly bush league. Lucky for the restaurant The bar tender Mathew went to Pannera next door and got it for us. He saved the evening. That is what Top service is supposed to be like. Get the espresso machine replaced or fixed.
Went to the Chop House for our anniversary dinner. Food was overpriced for what you got. Ordered an 11oz filet mignon and it was no where near 11oz, but it was cooked to order, I'll give it that. All the sides were al a cart. Nothing came with that measly piece of meat. We had to ask for water and we didn't get the complimentary rolls or bread. When we asked the waiter why we didn't get the bread, he said that he forgot. Never did get the bread. Service was mediocre at best. For the money that they are charging for their food, I expected better service for a so called upscale restaurant.
Overall I was disappointed with this visit. The wait service was very good, but the appetizer and salad portions were way too large for a 5 star restaurant. The steaks were prepared correctly, but not tender. The grilled Asparagus was not cleaned properly and a little under done. This was not as good as the last time we visited.
I visited the chop house on Wednesday April 12 @ around 7. The place was empty which worried me at first but the staff was well dressed, greeted me promptly, and sat me immediately. I don't remember my servers name.
At first glance at the menu the prices almost took my breath (expensive). Again I was impressed with the level of class and the relaxed but elegant decor and environment so I decided that I'd judge prices based on food quantity, accuracy, and quality rather than just what I'm used to.
I ordered a filet mignon and was given the option for salad and bread which I took advantage of.
The salad was extra money but it was HUGE. My steak arrived (cooked perfectly medium per my request) before I finished my salad but the combination of the two was fantastic. There were three types of bread that were all equally fantastic. My total including tip came to around $65 for just me but it was undoubtedly one of the top 5 meals I've ever eaten. I walked away full, satisfied, and wanting to return... I'd say money well spent.
The food was excellent. We had steaks, lobster bites, soups, and appetizers. The waiter was only ok. A little slow. Maybe he had too many tables? And he was a bit short/miffed if we asked questions. At all. And clearly had an attitude. We won't go back, which is a shame because the steaks were so good.
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