About The Chop House - Charleston
Charleston, WV 25389
Lovers of life's finer pleasures make The Chop House in Charleston Town Center a frequent destination. It is a dining experience of exceptional refinement & refreshment. Offering the stars of the American chop house tradition, USDA Prime Beef, classic Veal Chop, Roasted Rack of Venison, luscious Colorado Rib Lamb Chop, , Fresh Lobster, Ports, Cognac, Single Malt Scotch, Fine Hand Rolled Cigars & more, all served with distinctive style in a strong, luxurious setting of comfortable leather & beautiful wood. click here for special events and promotions information http://msventures.com/thechophouse_web/pages/chop_char.html
Steakhouse, Seafood, American
Hours of Operation:
Dinner: Monday - Thursday: 5:00pm - 10:00pm, Friday - Saturday: 5:00pm - 11:00pm, Sunday: 4:00pm - 9:00pm
$50 and over
AMEX, Discover, MasterCard, Visa
Valet Parking* is now available!
Monday –Saturday Only.
To better serve you and to create a memorable dining experience for you and your guests, we now offer Valet Parking for your convenience.
*Restrictions Apply: Excludes parking during Civic Center Events. Cost is $10 per vehicle, plus gratuity to the Valet Attendant. No overnight parking.
Private Party Facilities:
Sink into the luxury of the private glass room at The Chop House in Charleston, with seating for up to 20 it is the perfect place to host a business dinner, wedding rehearsal dinner or birthday celebration.
Private Party Contact:
Glen Pyle: (888) 456-3463
Banquet, Bar Dining, Bar/Lounge, Beer, Chef's Table, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine
The Chop House - Charleston Ratings and Reviews
I'm visiting from New York City, so I tend to look at things through that lens. Bottom line, if you're selling $49 steaks and $38 fish entrees, everything better be perfect. And it isn't. The food is good, but not excellent. Average sauces, glumpy mashed potatoes, poor cocktails. The sweet and sour calamari was a hot mess. Like something you'd get at Hooters. Our service was less than amateurish. This server seemed like he had never served before. Look, in Charleston, this is big deal. And the ambiance is nice, and the intentions are good. But need to improve on the bartending, improve on the server training, and step up on the little thing like sauces and sides and appetizers.
Wanted prime steak and in WV choices are limited. My steak was cooked perfectly, tasted good, but was not prime in my opinion. Too much gristle and part was tough. Sides were average. Have never had an issue with price when the product is equal to the cost. Service was good. Overall, not worth the price. I wish it were different because we eat out 4 times a week.
Excellent food, excellent wait staff. We went for a pre valentines dinner and we're blown away at the attention to detail they show. Our waiter was very knowledgeable about the menu, drink selection and dessert. It is definately pricy but in my opinion it's worth every penny.
Went on a nice date with my husband, something different around the Charleston area..oh my goodness. We got the three cheese baked macaroni and the filet mignon, both were cooked to perfection. The service was friendly also. We will be going back for our anniversary!
Overrated for the price. We were there at 5 PM on. Saturday and they were out of our order. Seriously? For a place with high prices, there doesn't appear to be a dress code. I expect that men would need a collared shirt & maybe a sport jacket. Not the case. Flannel and work boots accepted. My second visit there and my last.
Went for anniversary dinner. We both had salmon which was excellent. The fish and side portions were very large. Couldn't finish. Service was good. Food arrived in a reasonable amount of time. There was a large party of businessmen there at the time and they got a little loud but not too bad. The dining room is small.
My husband and I were celebrating our anniversary when we booked a table at the Chop House. From the moment we walked in we were treated like very special guests. The service was superb and the food was delectable. It was truly a peaceful, enjoyable experience.
I have dined at The Chop House about a dozen times and I have always had a very good experience. The food is always cooked to specification, side dishes are large enough for at least 3 people if not 4, and the salads are very generous. The wait staff are very knowledgeable about the wine list and are usually able to give good recommendations. I normally go here for business dinners, but have also dined with adult family members. I highly recommend this restaurant if you are planning to spend $100.00 - $150.00+ for dinner for two people - more if you have several alcoholic drinks. The attire is dressy casual, but I definitely would not feel over dressed if I were to wear my best "little black dress" and my dinner guest wore a suit and tie. Great meeting place for business or a special occasion with family and/or friends.
This is the second time I have been to the Chop House. I would recommend the lamb lollipops as an appetizer. The main issue I had was that our food took so long to be delivered and my steak was slightly overcooked. I did speak with the manager about it and he apologized and did comp the price of our meal.
I don't know if going on a Wednesday night was the problem. Last time I went was on a Friday.
I will go again, but probably only on a weekend night as that may be when they have their "A Team" staff on the schedule.
I dine here on a regular basis and the food and service always exceed my expectations, Drinks are pricey but good. I had the pork chop special instead of the normal steak. It was awesome and a good value. Renee was most attentive and totally responsive. Great meal.
Always a very nice atmosphere and great service. The restaurant was very busy due to a concert at the civic center which may have contributed to our food not being as warm as it should have been. Paying $70 a plate there shouldn't be any qualms with the food but it wasn't their best effort. For the best dinner in Charleston, ChopHouse is losing their spot even being in the conversation right now.
We wanted a restaurant close to the Civic Center as we were going directly to a concert afterward, and saw Chop House on the map we were looking at. I asked a friend about it, being a Charleston native, and she said Chop House was very good, if a little pricey. We had amazing margaritas, a filet, the crab and lobster cakes, garlic smashed potatoes, and steamed broccoli and were very impressed! Excellent food! Very good service. Very nice atmosphere. We were in and out within an hour and made it to the concert in plenty of time.
Was very upset with the service it was horrible had to ask for refills he was not very patient with children and for the money that was spent the service was not good a steak was not cooked to proper temperature had to be sent back and a side was for gotten.
Unexpected find in Charleston...although a chain restaurant, the food and service were exceptional at this location. Our waiter gave accurate descriptions of the appetizers and entrees. Food was well prepared and our table was ideal to have a family meal. Would definitely come back here when headed to or through Charleston, WV.
Although the food and service were great, our seating was not optimal. We were placed in the bar area, I think because the place was not crowed. No one was seated next to us, so we did have some privacy. However, the main dining area (where we have always been seated on our previous visits) is much nicer than the bar area. Since we did have reservations, I would have thought we would be seated in the main dining area.
We mada s reservation for a party of two and we were seated at a perfect table for the two of us. We arrived and returned to our hotel just across the street, the Embassy Suites, via the hotel van, and the Chop House maitre d' called ahead for our pick up, which was very appreciated. Our lovely server was very friendly in a most professional way, and she made sure we enjoyed a delicious dinner along with our wine, a special occasion for us. We thought the way our entrees were service was a step above the usual, too. Would highly recommend for any special evening. Being from the San Francisco bay area, we have outstanding restaurants here to compare to the Chop House, and this one comes out at the top!
Excellent meal as always. Business traveler on my own so appreciate their happy hour at the bar. Great food selections and discount glasses of wine and other cocktails. Love the sesame Salmon over seaweed salad and shrimp cocktail! The red and white wines for happy hour are nice selection too! Service exceptional too!
This was my first visit to The Chop House. I chose it for its close proximity to my hotel and from reviews on OpenTable. Ordering is done on a digital device at the table and the server showed me how to find the wine list by the glass. I ordered a salad which was tasty but very, very large. I ordered the rib lamb chops (I believe from Australia) with au gratin potatoes. I was disappointed in the lamb chops because they were quite fatty--more fat than meat-- and served more rare than I requested (I requested that they be cooked medium to just a little pink.) I enjoyed the large portion of au gratin potatoes which were quite delicious . When I told the female server why I was disappointed in the lamb, she offered to get me another entrée but I said I was filling up on the salad and potatoes and didn't want another protein. She had the lamb taken off my bill which I consider an effective customer remedy. She also offered a free dessert but I really was full and didn't want something sugary anyway. Considering what the restaurant did to satisfy me, I would recommend the restaurant to others and would be happy to try it again the next time I'm in Charleston, WV. The atmosphere and décor of the restaurant show luxurious comfort and an old-fashioned vibe.
I chose the location to celebrate my 68th birthday with some family, the free meal for myself was and incentive. I also chose it because it serves Beef Wellington, which is becoming difficult to find. While the prices were on the high side the overall care, attention, service and food quality were tremendous. One of our party is employed in the food industry at a family restaurant specializing in steaks. He said that he may have been spoiled for there steaks after sampling his. While the sides are ala carte they are large enough to be shared by several people.
If I return to the Charleston WV area I am very likely to return to Chops.
Please sign in to record your input. Thanks!
Report this review as inappropriate?
If you believe this review should be removed from OpenTable, please let us know and someone will investigate.