Our wedding reception was at the Gainey Hyatt. It has been & will always be a special place for us.We were celebrating our 20th wedding anniversary- noted in our reservation.I was a bit disappointed when there was no recognition of such,as one might expect at finer dining venues.Waiter did his best to recover when it was mentioned in table conversation & was very accommodating in getting the daily special menu signed by the Exec. Chef to accompany our collection marking each 5 years since our wedding.SWB was a bit of a cattle call, perhaps owing to the inclement weather which probably necessitated moving abunch of tables inside.Certainly not optimal for a romantic occasion, but understandable.The food was good, especially the feature menu- presentation was average- ok for a casual dining experience. We lament the change in décor and realignment of the F&B outlets,lobby bar & courtyard,done a few years ago.While the change was intended to appeal to a younger "hip" crowd, this place was the ultimate ambassador for the Southwest culture & mystic of the desert, which has a timeless audience appeal bridging many generations.The Golden Swan was a special occasion place,the current line-up, less so.Wait staff in both the SWB and the entertainment area were excellent and helped make the evening another for the memory book.They were stretched, but did well in keeping things flowing.We enjoyed a visit with one of the floor managers & were delighted with the heart for hospitality found in all the line level employees.As to the lobby bar, the drink prices are certainly not reflective of the quality of entertainment.Using local bands, is ok,but no where close to the heart-filled memories rendered by Esteban or Mosiaco in yesteryears & clearly not commensurate with the bar tabs.Perhaps the new ownership will consider reclaiming the ambiance that featured the signature elegance of Frank Lloyd Wright & the desert rather than the more glitzy feel of another amorphous uptown eatery.
Missed the Sunday Brunch. It used to be amazing to take out of town visitors to enjoy the feast
Would have been much better, if the buffet breakfast had not been sitting. Eggs benedict were rock hard, pancakes cold Waitress did replace the eggs with fresh ones but it was disappointing.
Hostess very rude. On phone when we entered and completely ignored us to the point we did not think she as the hostess and carried on to find a table. I wanted to make sure I got my open table points so inquired at the bar where reception was and sure enough it was the girl on the phone . I told her I had a reservation on open table and she had no idea what I was talking about and responded so do you want a table? I was surprised too get my points.
Lovely location overlooking the patio and outdoor space. Fresh food. Service was attentive.
Good dependable food. Convenient if staying in hotel and don’t have lots time. Breakfast is far superior — have the egg sandwich! Good service. Ambience lacking.
First night at the resort. Food was excellent. Waiter Max was attentive and made great suggestions.
We ate here 6 months ago and had wonderful service and food. This time our server left right after we ordered drinks and did not return until we were done eating. He seemed distracted and did not care about our experience or taking care of us. The server who filled in was very nice and accommodating but he was stretched pretty thin trying to wait on his tables and the other server's tables.
But the ambience on the patio was lovely as was the live music we could hear in the background.
restaurant was ok, not other restaurant to choose for lunch.is the only one open or at the pool at the chair.not crazy about.
We sat in the front opposite the kitchen, it was very hot and uncomfortable. The menu was odd, but good. Desserts were delicious.
We celebrated my son's 20th birthday. SWB has the absolute best fajitas we've ever eaten!!!
Great restaurant, great food, great service....and nice ambiance!
We were celebrating two birthdays and staying at the Hyatt where the restaurant was located. The server was first rate. The food selection included some novel items and everything we ordered was excellent. The birthday desserts were unique and delicious. All around a great place to celebrate.
Max was great! Very personable and great qualities
Just as delightful as when I first visited over 25 years ago.
We went for Mother's Day brunch and the buffet spread was impressive and tasty. There was something for everyone, from traditional breakfast fare to sushi, pasta and even a Mexican bar. Also the free flowing mimosa bar was excellent. Great for special occasions.
One of the best brunch spreads I've run into. Great way to spend a Sunday.
Always great food and great service!
Best brunch in town👍
We had a wonderful dinner cooked perfectly!
Some of the best service in the best environment we've experienced in a while! The buffet is gorgeous, and everything we tried was wonderful. You can't go wrong here!