About Skyline Terrace - Hollywood Casino at Charles Town Races
Charles Town, WV 25414
Stop by and enjoy a wonderful meal in our Skyline Terrace Dining Room. We have a wonderful selection of fabulous entrees guaranteed to please. Enjoy breathtaking scenery, watch the horses sprint around the race track, and delight in a feast of culinary pleasures! Patrons under the age of 21 must enter the Skyline Terrace Dining Room via the apron, long shots deli entrance. No one under the age of 21 will be permitted to walk through the casino. Window seating is done by reservation date and party size so book early.
Hours of Operation:
Dinner: Wednesday - Friday: 6:00pm - 9:00pm, Saturday: 5:30pm - 9:00pm
$31 to $50
AMEX, Diners Club, Discover, MasterCard, Visa
Banquet, Beer, Entertainment, Private Room, View, Weekend Brunch, Wheelchair Access, Wine
Skyline Terrace - Hollywood Casino at Charles Town Races Ratings and Reviews
It was my Mom's 80th birthday and I was so disappointed in the waiter not giving her special attention. First, he brought her meal out last, not sure if you train your waiters but hers is a tip. You always plate the VIP at the table first. He did bring a very nice desert to her, but he dropped it off at the top of the table, did not even server her the desert nor wish a happy birthday. Wasn't a special moment for my mom like a wanted it to be. Found out the next day my Mom likes the steak house not the terrace. So, its a bit my fault for not booking the right restaurant.
It was an activity - some friends and I had a fun night out hvi g dinner, playing the ponies, then a few slots. The prime rib at the buffet was good.
The only negative is the pervasive cigarette smoke. I am hypersensitive though do it any by have bothered others as much.
The restaurant was very busy and our server covered several tables, each with several guests. After placing the drink order and saying we were getting the buffet, she didn't get back to us for a half an hour. We saw her working other tables, just not enough staff.
We really enjoy the experience and like coming to the Charles Town races and the Skyline Terrace. Work schedules have not allowed us to come as much as we would like. We were there a few months ago and the same issue seems to keep occurring. Some of the foods on the buffet are not kept hot when they should be. Also we could not hear the race announcer in the dinning room this time. That has was not an issue before.
I have eaten at the Skyline Terrace a few times and it is a good place to eat and enjoy the horse races. I rated the food and value as good and not higher because the buffet was not properly supplied with enough food at times and it seemed like the servers and food staff were simply not able to keep up. Food also sat too long in the warmer trays and became cold or there was not enough freshly made and heated food to go around. But I like the Terrace and with some improvements, it would be much better.
Date nite for my hubby and myself. We love to go for nice buffet and watch the horse races. It is a really fun thing to do. The entire front is glass window so the races are right there to witness while you eat. Make a reservation! After the race, and dinner, (10:30pm) we went to the event center located there to see Jay Leno. He was good but the seating HORRIBLE!!! Stuffed in tighter than an airplane seat. I'm not exaggerating! I had an extremely obese man in 1/3 of my seat! Thank God I don't eat much! Just saying"....and FYI!!! DON"T go see a show there! They are breaking every fire code.
We enjoyed knowing that our table was for the whole night. The hostess said we could actually eat dinner or have drinks, leave and gamble, come back get dessert, whatever. We got the buffet, it was ok-not the best value for the money. We enjoyed being able to bet on and watch the horse races from any seat in the restaurant with large viewing windows all around (and small tvs at every table was also a plus!). Service was Phenomenal! Betting window attendants were also super nice and helpful! We will be back - Next time we are ordering off the menu to see if that makes a difference in the food.
After a very short wait at the check-in we were given a very well-situated table. The menu had enough variety to keep everyone at the table happy and the steaks and crabs were prepared just fine and arrived at the desired temperature. The wine list was extensive and the desserts inexpensive and tasty. The table service we received was the best experienced (worldwide) this entire year. And, of course, access to the horse-betting area was convenient.
Initially we were ushered to a table near the buffet line, but asked to be moved closer to the horse track. A manager quickly had us relocated. We ordered off of the menu instead of the buffet. The filet mignon was very tasty and the crab corn chowder was also very good. Bonnie our server was very efficient and attentive. She had a very nice personality without being intrusive. Betting on the horses was a lot of fun and with a betting "window" right in the restaurant it was quick and easy to place bets from the restaurant. I will certainly return.
It was my second time there. I was really disappointed in the temperature of the building and lack of servers. Our server was excellent but completely overwhelmed. I felt bad for him. Food at buffet was lovely and tasty as usual. Something must have been terribly wrong with the ventilation. It was way too hot in the building. I will go back but hope for a better experience next time.
The reason to eat here is to attend the horse races and participate in pari-mutuel betting. Thus the food, though good, is secondary to the reason for being there. And probably how much one enjoys the experience will be linked closely to how well one does at the track.
When we arrived we were a little surprised when your security told us that there were NO restaurants on premises where we could have dinner because one of us forgot ID. We asked twice too so you might want to reeducate the people at the casino entrance. Had I not known that they had to be incorrect because I had seen plenty of kids at this restaurant previously we would have just left.
Once we figured out on our own how toget there , because two employees gave us bad directions the restaurant was ok, not exceptional but the races were fun. Server fine.
We come to Charles Town Races at least a few times each year from the Tidewater Virginia area. It is worth the drive. The big window facing the track makes for a fun evening of racing and the food is superb. The buffet is open from 5:30pm and stays available until after 9:30. It is a lot of fun to watch the racing action and eat for the entire four hours! We love it! There are viewing monitors at each table, betting machines available and live tellers to accept wagers as well. The buffet has prime rib, shrimp, ribs, chicken, salad, assorted cheese, fish, carved turkey, seafood creole, tilapia and many other items. The deserts were plentiful and there were too many different kinds to choose from...it's a good thing that we had four hours to eat...plenty of time to pace ourselves.
The restaurant at the racetrack allows you to watch the racing in comfort while enjoying a meal with friendly service from the staff. Good choices on the menu and you don't have to leave the restaurant if you want to place a wager. A great place for a group of friends to get together for an enjoyable evening.
Actually, I was disappointed. I was there about 5 years ago and the food was much better and the tables were prettier. The server was AWFUL! We had to hunt her down for drinks. Oh, and the cocktails I ordered were sub-par. It's a cool place to go because you overlook the racetrack and can sit/eat/relax for as long as you like while betting the horses. Other than that - NOT worth the price (food, drinks, service). I doubt I'll be back
We enjoy going to this spot for a relaxing way to watch the races and have dinner. The meal is always very good, although on our last visit, many of the foods were not very hot. We also seemed to have very slow service this time. Had this been our first visit, it may have been alarming, but we realize this is not the norm.
Just about everything on the buffet is pre-packaged, frozen, or canned. Truly disappointing for a $63 meal for two. My husband enjoyed the Prime rib from the buffet, and the steamed shrimp were decent. The only redeeming dessert was the Creme brûlée...everything else tasted dry or as though it had previously been frozen.
Went there with 4 of our foodie snobs and they loved the food and atmosphere. They all chose the buffet. An added fun was watching and betting on the ponies races. We all went into the casino afterwards and our friends enjoyed that as well. Fun evening had by all.
Very very disappointed. Invited 4 friends to join me for dinner and to watch the horse races. The only thing i ate was the shrimp and creme brule. The clams were tough, spare ribs were fatty, prime rib overcooked and tough, carrots cold and tasteless, cheese cake tasted a little like butter. I did not try anything else because I was afraid to. The salad bar looked OK so cannot comment on that.
Also, was disappointed that there was no one to show us how to place a bet. We had never been to a race track before and knew nothing about betting or what it all meant. So that was sad. But we enjoyed watching.
The skyline Terrace is a good restuarant but it could be better. The buffet has a good asortment of items and deserts and you can order from the menu. The tables are close because the sapce is limited and it get's crowded on weekends when horse racing patrons and groups come in. I generally liked the buffet food but improvements can be made to make it even better, including offering a self-serving ice cream machine, adding whipped cream and fresh strawberries, offering shrimp and possibly crab legs, adding sugar free pies and cakes, and providing a separate seating section for Executive Producer and ICON players or atleast priority seating. These players are Hollywood Casino's major investment and being seated at a cramped location and at a small table is inconsistent with how these type of players should be handled.
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