Nearby points of interest
Nearby points of interest
About Skyline Terrace - Hollywood Casino at Charles Town Races
Stop by and enjoy a wonderful meal in our Skyline Terrace Dining Room. We have a wonderful selection of fabulous entrees guaranteed to please. Enjoy breathtaking scenery, watch the horses sprint around the race track, and delight in a feast of culinary pleasures! Patrons under the age of 21 must enter the Skyline Terrace Dining Room via the apron, long shots deli entrance. No one under the age of 21 will be permitted to walk through the casino. Window seating is done by reservation date and party size so book early.
Charles Town, WV 25414
Hours of Operation:
Dinner: Wednesday - Friday: 6:00pm - 9:00pm, Saturday: 5:30pm - 9:00pm
$31 to $50
AMEX, Diners Club, Discover, MasterCard, Visa
Banquet, Beer, Entertainment, Private Room, View, Weekend Brunch, Wheelchair Access, Wine
Skyline Terrace - Hollywood Casino at Charles Town Races Ratings and Reviews
We chose the buffet while watching the horse races. The buffet hours were extensive so that we could "nibble' all night long. The selections were good and I was able to get very good rare cuts of the prime rib. The cocktails were good and our server was friendly and attentive.
The service was below par. The server cared more about the table of 15 then us. We waited nearly 20 minutes for a round of drinks while management and other staff just stood around. I had to approach a bus person to have them check on our drinks. No one else thought to check on us while the server managed his bigger table. This was upsetting seeing how there was only about 6 other tables occupied. It also took the server nearly 20 minutes to bring me the check once I asked for it.
As far as the food goes it was okay. The calamari appetizer was quite good. The filet I ordered you could tell had been previously frozen before cooking. Also, it was barely warm when it was served to me. My wife had the crab leg special. This was well worth the price but some of the legs on the cluster I ate were warm and the others were still cold.
All in all it was upsetting. We have been to this place on several occasions as we love to eat, drink and watch the ponies run. It can be a fun atmosphere. We have never had this kind of service or disappointment with the food before. Seeing how this is part of the casino it is upsetting that the level of attention to detail paid was so lacking. It might be a long time before we come back.
It was my Mom's 80th birthday and I was so disappointed in the waiter not giving her special attention. First, he brought her meal out last, not sure if you train your waiters but hers is a tip. You always plate the VIP at the table first. He did bring a very nice desert to her, but he dropped it off at the top of the table, did not even server her the desert nor wish a happy birthday. Wasn't a special moment for my mom like a wanted it to be. Found out the next day my Mom likes the steak house not the terrace. So, its a bit my fault for not booking the right restaurant.
It was an activity - some friends and I had a fun night out hvi g dinner, playing the ponies, then a few slots. The prime rib at the buffet was good.
The only negative is the pervasive cigarette smoke. I am hypersensitive though do it any by have bothered others as much.
The restaurant was very busy and our server covered several tables, each with several guests. After placing the drink order and saying we were getting the buffet, she didn't get back to us for a half an hour. We saw her working other tables, just not enough staff.
We really enjoy the experience and like coming to the Charles Town races and the Skyline Terrace. Work schedules have not allowed us to come as much as we would like. We were there a few months ago and the same issue seems to keep occurring. Some of the foods on the buffet are not kept hot when they should be. Also we could not hear the race announcer in the dinning room this time. That has was not an issue before.
I have eaten at the Skyline Terrace a few times and it is a good place to eat and enjoy the horse races. I rated the food and value as good and not higher because the buffet was not properly supplied with enough food at times and it seemed like the servers and food staff were simply not able to keep up. Food also sat too long in the warmer trays and became cold or there was not enough freshly made and heated food to go around. But I like the Terrace and with some improvements, it would be much better.
Date nite for my hubby and myself. We love to go for nice buffet and watch the horse races. It is a really fun thing to do. The entire front is glass window so the races are right there to witness while you eat. Make a reservation! After the race, and dinner, (10:30pm) we went to the event center located there to see Jay Leno. He was good but the seating HORRIBLE!!! Stuffed in tighter than an airplane seat. I'm not exaggerating! I had an extremely obese man in 1/3 of my seat! Thank God I don't eat much! Just saying"....and FYI!!! DON"T go see a show there! They are breaking every fire code.
We enjoyed knowing that our table was for the whole night. The hostess said we could actually eat dinner or have drinks, leave and gamble, come back get dessert, whatever. We got the buffet, it was ok-not the best value for the money. We enjoyed being able to bet on and watch the horse races from any seat in the restaurant with large viewing windows all around (and small tvs at every table was also a plus!). Service was Phenomenal! Betting window attendants were also super nice and helpful! We will be back - Next time we are ordering off the menu to see if that makes a difference in the food.
After a very short wait at the check-in we were given a very well-situated table. The menu had enough variety to keep everyone at the table happy and the steaks and crabs were prepared just fine and arrived at the desired temperature. The wine list was extensive and the desserts inexpensive and tasty. The table service we received was the best experienced (worldwide) this entire year. And, of course, access to the horse-betting area was convenient.
Initially we were ushered to a table near the buffet line, but asked to be moved closer to the horse track. A manager quickly had us relocated. We ordered off of the menu instead of the buffet. The filet mignon was very tasty and the crab corn chowder was also very good. Bonnie our server was very efficient and attentive. She had a very nice personality without being intrusive. Betting on the horses was a lot of fun and with a betting "window" right in the restaurant it was quick and easy to place bets from the restaurant. I will certainly return.
It was my second time there. I was really disappointed in the temperature of the building and lack of servers. Our server was excellent but completely overwhelmed. I felt bad for him. Food at buffet was lovely and tasty as usual. Something must have been terribly wrong with the ventilation. It was way too hot in the building. I will go back but hope for a better experience next time.
The reason to eat here is to attend the horse races and participate in pari-mutuel betting. Thus the food, though good, is secondary to the reason for being there. And probably how much one enjoys the experience will be linked closely to how well one does at the track.
When we arrived we were a little surprised when your security told us that there were NO restaurants on premises where we could have dinner because one of us forgot ID. We asked twice too so you might want to reeducate the people at the casino entrance. Had I not known that they had to be incorrect because I had seen plenty of kids at this restaurant previously we would have just left.
Once we figured out on our own how toget there , because two employees gave us bad directions the restaurant was ok, not exceptional but the races were fun. Server fine.
We come to Charles Town Races at least a few times each year from the Tidewater Virginia area. It is worth the drive. The big window facing the track makes for a fun evening of racing and the food is superb. The buffet is open from 5:30pm and stays available until after 9:30. It is a lot of fun to watch the racing action and eat for the entire four hours! We love it! There are viewing monitors at each table, betting machines available and live tellers to accept wagers as well. The buffet has prime rib, shrimp, ribs, chicken, salad, assorted cheese, fish, carved turkey, seafood creole, tilapia and many other items. The deserts were plentiful and there were too many different kinds to choose from...it's a good thing that we had four hours to eat...plenty of time to pace ourselves.
The restaurant at the racetrack allows you to watch the racing in comfort while enjoying a meal with friendly service from the staff. Good choices on the menu and you don't have to leave the restaurant if you want to place a wager. A great place for a group of friends to get together for an enjoyable evening.
Actually, I was disappointed. I was there about 5 years ago and the food was much better and the tables were prettier. The server was AWFUL! We had to hunt her down for drinks. Oh, and the cocktails I ordered were sub-par. It's a cool place to go because you overlook the racetrack and can sit/eat/relax for as long as you like while betting the horses. Other than that - NOT worth the price (food, drinks, service). I doubt I'll be back
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