Nearby points of interest
Nearby points of interest
About Ryan's Grill
In 1983, Ryan's changed the look of restaurants in Hawaii forever. Our signature open kitchen offers guests a view of the chef and his team preparing island favorites and American classics. Our mirrored bar is stocked with a hundred variations of elixirs used to create a variety of delectable cocktails. With our diverse menu, vibrant atmosphere and top-notch service team, Ryan's is a renowned favorite for not just locals, but military and mainland visitors alike.
Honolulu, HI 96814
Contemporary American, Asian, Seafood
Hours of Operation:
Friday and Saturday 11:00am-12:00am
Holiday Hours 2017
11/23/17 Thanksgiving 11:00am-9pm
11/24/17 Black Friday 11:00am-10:00pm
12/24/17 Christmas Eve 11:00am-9:00pm
12/25/17 Christmas Day 2:00pm-8:00pm
12/31/17 New Year's Eve 11:00am-9:00pm
1/1/18 New Year's Day 11:00am-10:00pm
$30 and under
AMEX, Diners Club, Discover, MasterCard, Visa
Covered parking garage with valet available
Bar Dining, Bar/Lounge, Beer, Happy Hour, Non-Smoking, Outdoor dining, Wine
Ryan's Grill Ratings and Reviews
Been a regular customer since 1991 and so I think it's a shame that Ryan's will be closing down soon...it was an unusually busy and noisy night, even had to wait almost 30 minutes to be seated even though we had reservations...if you do go before they close their doors, do a sunset meal, and consider eating family style.
We ventured out to Ryan's for Thanksgiving, with some trepidation and low expectations due to mixed reviews and the transition going on at Ward Center. At 130 pm Ryan's was moderately busy and reasonably quiet. Our server Jasmine was very accommodating and responded positively to each of our various special requests. This made a big difference and made our experience very enjoyable. Prime rib Kincaid's style is still worth a visit if that's what you crave. The Thanksgiving special turkey was tasty and a good value. The restaurant itself is understandably dated and feels a bit run down and starved for capital. Go casual and with the right server, it can still be worth the trip.
We dine at Ryan's a lot because we really like this restaurant. The only consistent negative is the amount of time it takes for them to serve the dessert. We ordered the key lime pie and pumpkin crunch & it took 20 minutes for it to be served. We keep hoping it will improve but it does not so we will continue to dine at Ryan's but we have to remember not to order dessert.
The wait was long, it took almost an hour for the appetitizer plate to be served. The disappointment was the roast vegetables, which were pale and limp, with mostly squashes for the vegetable combo. There was only one choice on the roast beef which was a 12 oz cut. We did anticipate a long wait as it was Thanksgiving, but this was just a little too long.
Although I made reservation in advance for Thanksgiving brunch, I was told to wait to be seated. While others without reservation were seated first. In addition, I did not appreciate to be seated by the bar since we had advance reservation. Informed the hostess, we had advance reservation and I would like to be seated in the dining section for my 11:00 am reservation vs being seated by the bar. My family and I were finally seated at 11:20 am at a table way in the back corner. There were other tables that were available by the window with a better view and setting. Once seated, one of the table setting had a foul (foot odor) smelling napkin and one glass had lipstick on it. The whole ambiance was disappointing since we were celebrating Thanksgiving. This Thanksgiving brunch experience was different from our last visit at Ryan's, being more pleasant. I would rate Ryan's a "C" due to inconsistent service.
Improvement Item: Hostess should seat those with reservation first, especially when the restaurant just opened with table available for those who made advance reservation. Glass and setting (e.g. napkin) should be inspected to ensure cleanliness.
Wait help, Rosalie seemed off and a bit inattentive, always making an excuse when asked a question. She made a mistake with drink order, had to send it back. Found a dirty utensil, she grabbed it and rubbed the area on it and said it was just “oldness!” It was clearly dirty with food on it!! Appetizer came out last, but only after we asked about it. She said sometimes things don’t come out in correct order, or something in those words and gave other reasons why it took so long. We mentioned we made Rez because of the Jo Koy promo. She looked at the ticket my guest attempted to show her and she quickly cut us off by saying, she will handle it ! She didn’t listen to our complete sentence and then failed to give us the promo discount! She was very unprofessional and when she came to look for the bill folio and couldn’t find it ( my guest was so irritated by that time, she walked the bill to the bar for a managers assistance), she stood at our table and began asking what was wrong. We proceeded to tell her. Then she commented that she’s not “hovering” but clearly that’s exactly what she was doing!! Waiting for my guest to return, so she could ask her what was wrong! She began apologizing but by that time we were done with confrontations and listening to her excuses! We understand she has been with the company a long time, but I too work in the hospitality industry and have never experienced a wait help conduct herself in the manner that she did. The restaurant was very slow that night but yet she seemed a little overwhelmed. I can only imagine what service would be like if there was a full house!! But I know everyone has their days. And although my guest was very upset and walked out we still left a 10% tip. It could have been worse if not for the manager coming to our aid. be back because we know that overall, one incident cannot and will not ruin Ryan’s reputation. We enjoy happy hour and the friendly staff and bartenders on our Friday night pau Hana visits!
Sad and dreary. There were plenty of staffers and few customers but it took a long while to be even greeted by a server. We had happy hour menus only at our table. When a server eventually arrived we had to ask if the regular menu was available. We never even received water.
Very disappointing experience. Not what we were expecting from Ryans.
I go to Ryan’s a lot and I’ve never been disappointed. This time I had the French onion soup and the rigatoni bolognese. A lot of places have these dishes but to my taste Ryan’s seems to do it better than most everywhere else. I also need to give a shout out to the manager, Cedric, who is always so accommodating and helpful. Our waitress was super nice as well.
If you love Kincaid's, you will love Ryan's Grill. I loved the menu options and the signature dishes. It's a more laid back version of Kincaid's. The wait staff is amazing. Ronny was phenomenal. She was super nice! I will return. I recommend the French onion soup, crisp pea salad, and the prime rib.
Great food. Terrific happy hour! We are long time fans of Kincaids which recently closed in Honolulu. We were referred to Ryan’s as a replacement! I’ll always miss Kincaid’s but the food, drinks and service at Ryan’s is every bit as good as was Kincaid’s. Several of the menu items from Kincaid’s appear on the Ryans menu which was a great treat! Ryan’s will become a go to for us in each visit to Honolulu! A special treat was to find our favorite server from Kincaid’s now at Ryan’s. His name is Arron and he is out standing. Also we were delighted to find Roe working in the bar. We have known and appreciated her for years at a Kincaid’s and what a delight to see her at Ryan’s!
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