About Ruth's Chris Steak House - Charlotte - South Park
Charlotte, NC 28210
Welcome to Ruth's Chris Steak House. As founder Ruth Fertel used to say, "If you've ever had a filet this good, welcome back." We take steak seriously, but we're also serious about making sure you have a good time. So you won't find the stodgy, uptight attitude you might find at other steak houses. Our SouthPark location, created in the classic Southern style, features a spacious dining room and private dining areas. Surrounded by dark hardwoods and artisan tiling, you'll feel as if you're back in New Orleans. All beef is USDA Prime, prepared in 1800 degree broilers and served on 500 degree plates, and all accoutrements inspired by Ruth's New Orleans heritage. Let us know of any specific requests for an evening with that special someone, and we'll take care of the details. Life's too short to eat anywhere else.
Steakhouse, Steak, Seafood
Hours of Operation:
Monday - Thursday: 5:00pm - 10:00pm
Friday - Saturday: 5:00pm - 11:00pm
Sunday: Dinner 5:00pm - 9:00pm
Across from SouthPark Mall
$31 to $50
AMEX, Diners Club, Discover, MasterCard, Visa
Please call for details. 704.556.1115
Valet is complimentary, and located at our entrance. Also offered is a private lot and a covered parking garage.
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Counter Seating, Full Bar, Gluten-free Menu, Happy Hour, Outdoor dining, Outdoor Smoking Area, Private Room, Takeout, View, Weekend Brunch, Wheelchair Access, Wine
Ruth's Chris - Charlotte offers private dining space for parties of 10 to 100 guests. State of the art AV equipment, including flat screen TVs and all necessary components, are available and included in the cost of your event. Custom event planning, prefix or a la carte menus, personal logos printed
Ruth's Chris Steak House - Charlotte - South Park Ratings and Reviews
My husband and I went here for a quiet d ...
My husband and I went here for a quiet dinner the day after Valentine's Day and it did not disappoont. We were early and went to the bar for a cocktail before dinner and were blown away by the bar staff. Travis and Ben were attentive and knowledgeable. Travis made fantastic drinks. Ben suggested the spicy shrimp as an appetizer and when it was served he paired it with a delicious white wine. These guys know their stuff. Dinner was great, service was ok, our server Emily was attentive but not very personable. Overall an amazing experience and we will be back again!
Excellent steaks and food hot, hot, hot! ...
Excellent steaks and food hot, hot, hot! as always! But we were very disappointed in our server - pleasant, but very perfunctory - no warmth or engagement at all with us as diners. She didn't follow-up with us about how we were enjoying the meal, did we want another glass of wine, those kind of simple overtures. Overall it was not the great dining "experience" we have come to expect at Ruth Chris, especially considering the special occasion - Valentine's Day - and the dollars involved.
Steaks and sides were amazing as always. ...
Steaks and sides were amazing as always. The filet was cooked just right and the potatoes au gratin were delicious! Good wine selection as well. We went for Valentine's day and ordered off the Valentine's Day menu. While the Champagne toast was a very nice addition, the dessert (a small bread pudding and chocolate cheese cake) left something to be desired felt very premade without much flavor. Packed up the dessert and brought home so we could heat the bread pudding and add raspberries which made it much better. Next time would probably just order off the menu rather than doing the special. Service was very good and accommodating!
I have to say our waiter was terrific. W ...
I have to say our waiter was terrific. We couldn't have asked for anyone better. The filet was not very good. It was very chewy. There are much better fine dining restaurants in Charlotte for the amount of money you spend.
Everything was delicious. However, I co ...
Everything was delicious. However, I confirmed my reservation and reminded them we were celebrating my husband's birthday. The hostess said she would make a note and could offer a complimentary dessert. Our server also was told we were celebrating a birthday. Huge disappointment when they completely forget at the dessert course.
Lovely experience as it always is, even ...
Lovely experience as it always is, even on a busy night. We LOVED our server, Matthew, so sweet and attentive. And the manager, Timothy, seemed so genuinely invested in providing a memorable experience for us, as we were celebrating a birthday.
Ruth's Chris has always been one of our ...
Ruth's Chris has always been one of our favorites for special occasions. It's expensive but the food, service, and atmosphere make for a wonderful evening. I got the filet. It was delicious served sizzling in hot butter. Perfection.
Outstanding meal from top to bottom. We ...
Outstanding meal from top to bottom. We were celebrating my son's 18th birthday so I requested a cozy, out-of-the-way table. They delivered that and more. Service was impeccable and the food was fantastic. Even on a Wednesday night the atmosphere was lively and fun. It was a very enjoyable meal and they made my son feel special. At the end they brought his dessert with a candle in it. Highly recommend.
Ruth's Chris is infamous for its sizzlin ...
Ruth's Chris is infamous for its sizzling hot steaks, straight from the oven and they didn't disappoint. My husband had salmon and he said it was the best he's ever had. Our waiter, Jonathan, was attentive, professional and polite. Check in was a bit disappointing.
On this visit, we were taking my mother ...
On this visit, we were taking my mother out for her birthday. I have been to this location many times and always been pleased overall. The normal GM is amazing, polite and extremely hospitable. On this occasion, however, the manager (a lady) did not meet what I would deem to be an appropriate response from this level of establishment. The server was excellent and did all he could, however, our night was significantly impacted in that when our food was being brought to the table the entire tray was dropped and all of the food was ruined. This led to a nearly 30 minute wait for everything to be remade after we had already been waiting for a hour for our meal. All in all it took over two and a half hours for dinner and we were very late returning to relieve our sitter with the kids. I know accidents and mistakes happen but with such an impact the norm from an establishment of this caliber would be to provide some form of significant compensation for the impact. Instead my mom was given a free birthday dessert and no other items were offered or adjusted. To say that was disappointing would be an understatement in the least.
A comparison to this is that on a previous trip the steaks were significantly overcooked and served well done. No time impact and they were still delicious but Chris, the GM when he came by and checked on us noted how overdone they were and his exact quote was "that's the way you might order a burger not your steaks". Without asking for anything from our end we were pleasantly surprised that he comped our entire meal. We were eager to tell everyone we know how exceptional the service and treatment was and we returned very soon after and were also pleased. This treatment was a great example of how a 5 star establishment should be treating its customers and with so much less impact actually occurring the response was a level of quality expectation that sets a great standard and is worthy of the cost. I am disappointed in the reaction from this visit.
I've been to Ruth Chris multiple time, b ...
I've been to Ruth Chris multiple time, but this time was horrible. Our waiter only came by our table one time to take our order and never came back. I dropped my fork on the floor it took me twenty minutes to flag down someone to get a new one. Service was horrible. The food was mediocre. The Restuarant was super loud and I could not enjoy the conversation at the table. I never write a bad review. But I will not be going back here.
Great visit during Charlotte Restaurant ...
Great visit during Charlotte Restaurant Week. Only reservation available on Thursday was at 4:45 PM but we took it. Restaurant Week is a great opportunity to visit new spots. We were very impressed with the special food offerings. The service by our waiter Jamaar Valentine was truly exceptional. We will be back!
The food was not great at all, i asked f ...
The food was not great at all, i asked for a medium well steak and it came out bleeding on my plate. The service was very slow for the restaruant not being that busy. i just got the feeling that because it was Queens Feast, hey did not care about the experience as much.
I have been to Ruth Chris more times tha ...
I have been to Ruth Chris more times than I can count. I have also been to every other nice steakhouse restaurant in Charlotte and hands down prefer Ruth Chris because quiet frankly its the best steak in my humble opinion. The service is outstanding, the food consistently great and you are actually able to hear conversation at your table.
The meal was delicious. The restaurant w ...
The meal was delicious. The restaurant was running a little late with reservations and after 10 minutes we were each brought champagne. The manager jokingly promised us shots if they were 30 minutes late. He kept his word and brought those also without being asked. They made sure we were comfortable even though our reserved time was missed
Great service and food. First time eati ...
Great service and food. First time eating here and Manager Timothy was very accommodating when he told us they accidentally threw away our leftovers. He sent us home with 2 new meals to go. Wonderful ambience as we celebrated my husbands birthday. Attire is business casual/dressy. The coconut ginger martini is to die for!
Our waiter Cody was excellent. His wine ...
Our waiter Cody was excellent. His wine and entree recommendations were awesome. My friend and I both agree that he should teach professional wait staff. He was attentive and friendly.
The food was awesome! The best ribeye I have had in a long time.
Thank you for the amazing service and exquisite meal!
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