We have been very pleased with the food and service in the Isla Verde restaurant for over twenty years. However, we were disappointed that our advance request for a large table was ignored as it is customary, with these friends, to order multiple appetizers and share them. Therefore we ordered (and spent) much less.
Outstanding food and service
It was very good. The service was attentive.
I made a reservation for two but upon arriving I noticed three/four people waiting to be seated but apparently did not like where their table was located. We were escorted by these people (possibly to their booth) to a booth in a corner set up up for four people. It was located beside a party room so there were many people passing by throughout the entire meal. Since I had made a reservation for two people at 7:00 pm I would have expected to have a table set for two and reserved for us. It’s an expensive restaurant and the dining experience should reflect their prices with quality food and quality services. This was not the case. I had to fill the wine glasses when needed as the waiter was no where in sight. The lobster they served apparently had only one claw or possibly a claw and a half (???)! What’s that about??? It was a $297.00 meal including a 15% tip. I generally tip 20% or more depending on the service. I live and own in Puerto Rico but with so many good choice restaurants I will probably make a different choice since upon talking to the manager all he had to offer was, I’m sorry......
Excellent Service and Attention
We decided to try out Ruth Chris at Isla Verde. The entire experience was excellent. We both ordered filet mignon and I would say that right now this is the top place in PR to order this dish . The salads and the side dishes were great complements and the wine paired well with everything we ordered. The attentiveness and dedication of our waiter Chris just made the whole evening special. Will definitely go back.
Good food and great environment.
Went with family ( group of 11) and the service was superb.
It was just great!!!
Excellent service and food. Tasted delicious, well prepared. Generously sized portions and great wine pairing. Will definitely return. It comes with a price tag.
It was nice to see the restaurant busy after the damage to the area after Hurricane’s Irma & Maria. The service was excellent and the food exceptional. We enjoyed the conversation with the local staff and would easily come back.
It was such a pleasant dinner. The food the waiter everything was excellent.
Food was great except for the bake potato. The potato was very small especially for the price. Everything else was great
The food was excellent as always! San Juan Ruth Chris never disappoints. The food is consistently good and the service is always excellent!
The food and the service was excellent. The ambiance wasn’t what I expected, from my experience at other Ruth Chris restaurants. Overall, it’s the people that make the place, and our waiter, Chris, was amazing!
The food was fantastic but the restaurant is screaming for renovations. The background music was also terrible. Some bellydancing music. Service was great. But when they ask you to choose your knife we all cracked. So tacky. Cocktails and dessert were also great.
Ruth Chris es mi restaurante favorito no importa la.ocasion, todo es.exelente desde su personal hasta la comida , el ambiente todo es espectacular y por eso siempre que pueda haré mi día especial allí, todo AAA+
Food was awesome and impecable service
They dropped our food upon bringing it out and no one came to us to explain the hold up with our meal. We waited an hour to eat.
Good food. Service was okay. Not the best ambiance.
Juan was a professional he handles.the table.like a surgeon doing intricate brain surgery
The service and food was exceptional. We were on vacation and went as a family.
Wonderful service, delicious starters and steaks. The veal oso buco ravioli was terrific.
Dining experience was very consistent with Ruth's Chris high standards.
I took my father for his birthday. This was his first time at Ruth's Chris and had a great time. He liked the ambiance and especially the food. Our waiter Ivan was great. He explained everything to my father and made it a great night for him. I would definitely be back. I don't know why this place has bad reviews if everything couldn't of been any more prefect.
OVER RATED, OVER PRICED
Have been to Ruth's Chris at locations in the US but first time here. Have never been a big fan of this restaurant but I gave it another try. Big mistake. Ordered Filet Mignon and it came out undercooked for my order and the piece was terrible. When you have a hard time cutting it with a knife you kind of know. For the prices it hardly worth it. Went to a BLT that was at the Ritz Carlton and it was so much better.
decor was shabby, needed a facelift......i ordered a petite filet for $50 which was way out of line price wise..........it wasn't cooked correctly and i had to send it back....this is unforgivable for a steak place, especially ruth's chris..........i eat in ruth's chris in new york all of the time and i was very disappointed in the one in san juan!
We love Ruth. Chris
The entire meal was delicious
sirloin Steak on bone. Cooked perfect
Chopped salad my favorite
I generally love Ruth Chris' but this was bad. 2 of us ordered filet medium and it was raw. Sent it back twice as it was purple inside. When it came back it was not edible it was so well done.