One of my favorite places in San Juan. Staff food and service were excellent
Ordered a bone-in filet medium rare, they brought it medium well. The manager took it back, the next one was brought back rare (cold center). He got it wrong twice and still charged me for it. A few days before I had gone there, they probably had a different como because it was perfect. Poor customer service. This should not happen in a steak house.
Everything was perfect
Great rest, love the service, anbiant and food. its location makes it great for us since we live close by.
Muy buen servicio. Deben mejorar la decoracion
Fabulous food as always. The staff paid such great attention to our needs without being intrusive.
Very disappointing service. Waiter was more interested in larger party tables and neglected us throughout the evening. 2nd round of drinks were never acknowledged or brought to the table even though they were ordered. In addition, incorrect order made it to the table, long wait for the check, drink was not as described in cocktail menu, very long wait for the check.
We visit Ruth's Chris steakhouses all over and this one in Puerto Rico is our overall favorite. We have yet to be disappointed in any way at this restaurant. Great food, drinks, wines and service. If you are in the mood for an upscale meal and enjoy a fine steak dinner you will love this restaurant. It is pricey but well worth it.
Bartender Sally was awesome, talked us out of a table and into staying at the bar for dinner and we absolutely glad we did. Highly recommend.
Poca luz, hubo que usar luz de ceular para leer el menú. La comida muy buena, pero subieron los precios. Una pena que hayan cerrado el que estaba ubicado en el Banco Popular de Hato Rey.
excellent food and service; a very special birthday outing
In over 40 years of dining out I have never had such a terrible steak. We ordered the porterhouse for two and half the steak had so much sinew and grizzle it was inedible. By the time we were able to bring it to the attention of the waitstaff (only 4 tables had customers on our side of the dining room) they went for the manager and to add insult to injury he brought me a new knife, like that was going to solve the issue.
Finally they offered us another steak but by then our appetite was ruined. Offered us free desert which we refused, and then charged us full price for the steak.
Obviously we will never return.
The meal was outstanding, particularly the main course filet. We were a little disappointed with the crab cake appetizer, but still found it to be very good, just not as savory as we expected. As always the staff was very attentive and the service was excellent. It was a very enjoyable meal and we left the restaurant very happy. It was the best part of our day.
I had garlic crusted halibut which was out of this world. My husband had the tenderloin which was cooked to perfection! No room for dessert sad to say!
Excellent!! As expected, fine dinning!!
Everything was excellent. Food was cooked to perfection.
Really enjoyed the dinning experience
Terrible service, terrible food - steaks were terrible , terrible ambiance - Expensive and not close to the high standard of a Ruth's Chris Steak House -
Don't go there!!!
We have been very pleased with the food and service in the Isla Verde restaurant for over twenty years. However, we were disappointed that our advance request for a large table was ignored as it is customary, with these friends, to order multiple appetizers and share them. Therefore we ordered (and spent) much less.
We had a great experience to celebrate Valentines Day. The veal osso buco ravioli as appetizer was amazing! The delicious barbecued Shrimp match perfectly with the mashed potatoes! Nice portions and good service!
Outstanding food and service
It was very good. The service was attentive.
I made a reservation for two but upon arriving I noticed three/four people waiting to be seated but apparently did not like where their table was located. We were escorted by these people (possibly to their booth) to a booth in a corner set up up for four people. It was located beside a party room so there were many people passing by throughout the entire meal. Since I had made a reservation for two people at 7:00 pm I would have expected to have a table set for two and reserved for us. It’s an expensive restaurant and the dining experience should reflect their prices with quality food and quality services. This was not the case. I had to fill the wine glasses when needed as the waiter was no where in sight. The lobster they served apparently had only one claw or possibly a claw and a half (???)! What’s that about??? It was a $297.00 meal including a 15% tip. I generally tip 20% or more depending on the service. I live and own in Puerto Rico but with so many good choice restaurants I will probably make a different choice since upon talking to the manager all he had to offer was, I’m sorry......
Excellent Service and Attention
We decided to try out Ruth Chris at Isla Verde. The entire experience was excellent. We both ordered filet mignon and I would say that right now this is the top place in PR to order this dish . The salads and the side dishes were great complements and the wine paired well with everything we ordered. The attentiveness and dedication of our waiter Chris just made the whole evening special. Will definitely go back.
Good food and great environment.
Went with family ( group of 11) and the service was superb.
It was just great!!!
Excellent service and food. Tasted delicious, well prepared. Generously sized portions and great wine pairing. Will definitely return. It comes with a price tag.
I ate here with my daughters we all had Filets. I can't say enough good things about the steak. Each of us said best steak ever and we are from NY so we are tough food critics.
It was nice to see the restaurant busy after the damage to the area after Hurricane’s Irma & Maria. The service was excellent and the food exceptional. We enjoyed the conversation with the local staff and would easily come back.
It was such a pleasant dinner. The food the waiter everything was excellent.
Food was great except for the bake potato. The potato was very small especially for the price. Everything else was great
The food was excellent as always! San Juan Ruth Chris never disappoints. The food is consistently good and the service is always excellent!
The food and the service was excellent. The ambiance wasn’t what I expected, from my experience at other Ruth Chris restaurants. Overall, it’s the people that make the place, and our waiter, Chris, was amazing!
The food was fantastic but the restaurant is screaming for renovations. The background music was also terrible. Some bellydancing music. Service was great. But when they ask you to choose your knife we all cracked. So tacky. Cocktails and dessert were also great.
Ruth Chris es mi restaurante favorito no importa la.ocasion, todo es.exelente desde su personal hasta la comida , el ambiente todo es espectacular y por eso siempre que pueda haré mi día especial allí, todo AAA+
Food was awesome and impecable service