Awesome service & great dinner.
Celebrated Valentine’s Day with my wife
We always love our dinners at Ruth’s Chris! We had Darlene as our server and she is wonderful, we always request her but everyone there does a fabulous job!
Valentine's Night, the place was packed, but I was surprised how long it took them to clean empty tables?! We waited 20 mins past our reservation time, but the cocktails at the bar were excellent, albeit pricey, and the bar staff very nice. The food was delicious and the wait/bus staff were equally attentive. I think they had placed more tables in their dining room than normal (otherwise it's too cramped!), but it was Valentine's, so I'm not surprised. Overall it was a good experience, but I have had much better for the same amount of money at Fleming's.
The wait time to be seated was little to no wait. Our server was great and checked on us quite a bit. The food service was a bit slow. However, that is to be expected as it was Valentine’s Day. As for the food, I did think ribeye was a little too charred for medium well. Overall, we were please for a nice night out for Valentine’s Day.
Excellent meal and service. Service was not overbearing but just enough interaction to make the meal perfect.
Always love it here
They felt very under staffed. Our server could not provide us with the level of attention we are used to at Ruth’s Chris. My wife & I both ordered 8oz filets, I had 2 lobster tails with mine. Her steak was twice the size of mine. When I pointed it out to the manager he said it was only because mine was thicker, please dont
The food was good as in the past but the table was too small in the middle of the room rather than by the window with a view of the Tennessee River.
Also in my reservation I requested flowers but no one at the restaurant directed me to the proper preferred florist.
The steaks were amazing- tender & flavorful and cooked perfectly! Our servers, Max & Max, took very good care of us- attentive, friendly and knowledgeable of the menu. Overall, awesome meal!!
Ok food but nothing special. Connors or Flemings would be a better choice.
Had a very nice dinner with my wife and daughter. Another great Ruth Chris location! They are very consistent in their delivery of excellent food and top notch service. The view was also very nice at night - the restaurant overlooks the river and the lights at night create a great atmosphere. Expensive, but no more so than other top-tier steak places.
The food was excellent and our server Brian was fantastic! We will definitely be going back when in Knoxville
We had an excellent meal prior to seeing "Harry Potter Live" at the Knoxville Civic Coliseum. There were 6 of us, ranging in age from 7 to 60, and we all had wonderful food and a great birthday celebration for our grandson. The lobster bisque was my picky teenagers favorite ever! You have to try the seafood tower as a healthy shareable appetizer for all - presentation is spectacular, and everything was fresh and delicious. The filet's were fabulous! Thank you Ruth's Chris for a wonderful family experience! We will be back!
Excellent! The food was delicious! Ruth’s Chris made Celebrating my mom’s birthday perfect!
Anniversary dinner. They gave us an exceptional table and kept referencing our anniversary. They brought us a complimentary dessert, and the couple at the table next to us got engaged!-so romantic. The filet is unparalleled. We’ve been there many times; it’s always been wonderful.
Our server was excellent!! The food was absolutely amazing!!! We had such a nice dinner! Thank you so much!
One of our favorite evening dining establishments. The staff is always pleasant and friendly. Food is above average.
It was freezing in the restaurant. I am talking subartic temps. Food took forever to come out. Then had to wait for a medium rare steak not well done.
Got to the location ~ 1 hr ahead of reservation, enjoyed a drink in the bar and were notified in person when our table was ready...no beepers, text, or name shouting...a nice touch
This was a New Year Eve Dinner so the restaurant was busy and that might have been the main reason for less than satisfactory service.
Our wine was good and the food arrived very quickly. When the food came out my plate broke on the server’s tray. He apologized and took the plate back to re-plate. We completely understood and was grateful the plate broke on the tray and not on the table. My food was very Ruth Chris quality, however my husband’s steak was fatty and not a good quality, but the time we noticed the waiter was gone on to other things. So after about 20 minutes we got his attention and told him about the steak. He took it back for a replacement. Another 20 minutes later we had the replacement, but I was completely finished with my dinner. So, my husband eat his steak alone. One of the managers brought the replacement with his apologies and quickly left without waiting to confirm the quality. This was OK, but would be nice for him to hang around until inspected. The steak was good so things went better.
Because there was no mashed potatoes we got another potato dish. But as said earlier the waiter wouldn’t add the up charge. So you probably would expect the way the night was going that the up charge would be in the check. Yep it was, however, I handed the waiter my card without inspecting the check. I know, never do that, but it’s Ruth Chris! I noticed the up charge before signing. So another 15 minutes while waiting for the waiter to get back before showing the up charge. He was very apologetic and went to the manager to have it fixed. This took a few minutes to get the $5 removed. It was and $200 later we left.
My biggest complaint was not the waiter, no potato, or rude hostess, it was that management couldn’t find the time to apologize and show that they cared about our experience. Maybe they should consider making the customer more important than the bottom line.
We always enjoy the Knoxville Ruth's Chris. We always request Darlene as our server and she is excellent. I shouldn't mention her name, but she deserves the kudos. Filet mignon and sides were excellent as always. Wonderful place to have dinner. We would visit there more often, but we are 65 miles away.
Outstanding food and next level service. Our official New Years Eve destination. Ruth's Chris sets the mood for the rest of the evening. This hometown favorite is light years ahead of the other locations we have visited nationwide.
We were dining with friends that we rarely see on this trip to Ruth Chris. We had an experience that was less than the usual stellar ones from past visits. Although the server seemed very good, one person in our party ordered the three course meal and the soup was never delivered. Also, although the restaurant did not seem overwhelmed, it took nearly an hour to get our entrees, which was way too long. The sea bass and filets were excellent but the barbecued shrimp was disappointing, swimming in a rich sauce and the spinach with it was terribly salty. Still, this experience was an aberration and we will return.
Food, ambience and Service all below par. If you're going to charge outrageous prices for a steak & al a cart items, at least make up for in outstanding service & food selection. We ordered the steak and twin lobster tails. Lobster tails were good the steak was equivalent to what we could've gotten at a Texas roadhouse !! And they served it on a small salad plate because they were out of dinner plates. How is a establishment of this caliber out of dinner plates at 5:30 in the evening ?? Service was slow and unprofessional. It wouldn't surprise me if our waiter was one of management that had to fill-in. Knoxville has better views and property, why in the world did they choose that location to build their restaurant ,which overlooks a junky old gas yard. Knoxvillians really need to get out of the area and see what the real world has to offer in fine dining. Disappointing.
We shared Christmas Eve dinner with a large group. The food and service were excellent and I very much enjoyed my cocktail. We had an issue with one of the steaks and it was corrected quickly.
So many special occasions exist while gathering in an establishment serving food; from the reunion, first date, anniversary, celebration...you name it, the restaurant fulfills! No other occasion is as special as a holiday occasion, and Ruth’s Chris Knoxville, accommodated, confirmed, and cheerfully fed my family holiday gathering in such a special way, that the description of food choices captivated hungry minds and educated willing taste buds! Although, albeit carelessness or indifference, the reason is pointless, in serving a steamed whole lobster when what was ordered was broiled whole lobster. The next time I have to pre-order whole lobster at Ruth's Chris Knoxville, because the kitchen has no salt water tank to keep lobsters everyday of the week, and I ask for my lobster broiled but get a steamed lobster, I will personally educate my server and chef, and between the two, they can pay for their mishap. Thank you!
Food is good , seating was terrible felt like we were sitting in the hall way , service good until end of meal took 45 min to get desert 😎
Great food , steak was really delicious. Server was great and love to have serve us next time.