About Ruby River Steakhouse - Provo
Ruby River Steakhouse is a Utah original, born out of the desire to create the most flavorful steaks west of the Mississippi. Hand-cut in-house daily for freshness, and twenty-one day aged for tenderness; once you’ve dined with us you’ll experience the passion and quality that is Ruby River. We are honored to have been voted Utah’s Best Steak by City Search, City Weekly, and Best of State time and time again. Ruby River offers more than high quality steaks. Customers indulge in tender chicken, fresh seafood, fall-off-the-bone ribs, and mouthwatering desserts all while enjoying a handcrafted soda or gold medal beer from their brewery. It’s the perfect complement to any meal. Ruby River is a laid back style with a country romance. It’s a place to relax with family and friends.
Provo, UT 84601
Dining Style:
Casual Dining
Cuisines:
Steakhouse
Hours of Operation:
Lunch: Monday - Saturday: 11:00am - 3:00pm; Dinner: Monday - Thursday: 3:00pm - 10:00pm, Friday - Saturday: 3:00pm - 11:00pm, Sunday: 1:00pm - 9:00pm
Dress Code:
Casual Dress
Price Range:
$30 and under
Payment Options
AMEX, Discover, MasterCard, Visa
Phone Number:
(801) 371-0648
Website:
http://www.rubyriver.com/
Additional:
Bar/Lounge, Beer, Corkage Fee, Full Bar, Non-Smoking, Wine
Ruby River Steakhouse - Provo Ratings and Reviews
food
3.4
service
3.0
ambience
3.6
value
3.1
Noise
Quiet
The hostess did not greet us just grabbed menus and started walking. When we got tot the table she threw the menus down in front of us and left. Her name was Maddie. Very unpleasant beginning. However, our server Taylor was quite nice and helpful. The food was average and I would not return to Ruby River Steakhouse.
We enjoyed the experience and were happy the restaurant was adjacent to the Ramada Inn--as we arrived later in the day and didn't want to look for restaurants. The food was fine and the service was good (ideally, never having to ask for a refill would up the score one star for service). A bit pricey--but the ambiance was good with country-western background, autographed guitars, and boots.
If I was basing the review off of the reservation process/hostesses it would be lower, but the food and service were great. I took my mom here for Mother's day and we went at 5 PM. I had made a reservation for that time using a link found on the company website. It was through Open Table. We arrived about 15 minutes early and I went to check in. They said they didn't take reservations through that system and that link needed to be removed. Not a good way to start things out. Then they said the reservation would only cut our wait time in half. I told them the link it off of their website and they certainly did take reservations because it allowed me to make one. They quoted 10 to 15 minutes and we went to the bar. I went back a few minutes after 5 and they said they had already called our name and we didn't answer, but they did seat us right away. Anyway the hostess area is not well run, and management really needs to take a look at that. This place is big and maybe a little on the run down side. Our light was flickering at our table so I just unscrewed it, but things like that can really distract from a meal. The food is pricy, but the portions are huge. Our meals were about $26 a piece and the appetizer is $14. My mom had the filet and loved it. I had the jumbo prawns and they were really great. We had the pick your own appetizer and it was all really good. We picked the Browning Onion, Coconut shrimp, and artichoke dip. Our waitress was amazing, but I didn't write down her name. The bathroom is in the attached hotel, which was a little odd, but not terrible. This is not a fancy place. Plenty of people in jeans.
This is more like a diner. The host was nowhere to be found and the staff didn't offer any help or tried to get the host. Our server was great and attentive! The food was mediocre. The sweet potato was battered and deep fried. The fish was over cooked and lacking in flavor.
Service was slow and uninformed, or she just chose not to suggest items or tell me the soup of the day
The food was unimaginative and either under-seasoned or over-salted. The bread was yeasty - almost as if the dough wasn't allowed to completely rise before baking. The sautéed mushrooms were salty but otherwise decent the coconut shrimp were tasteless and seemed straight out of the freezer. The accompanying orange marmalade was very sweet. My steak was over cooked.
The restaurant is loud, dated, and in need of a deep cleaning.
If you're staying at the adjacent hotel it might be worth the walk over but otherwise I would find a different place.
Probably the best restaurant for steaks in Utah County. Been here a number of times and without driving to Salt Lake City or Park City for steak, you can find a good one here. Been to some of the best steak houses in the country including Peter Luger, Mastro's, Flemings', Capital Grill, Bohanan's in San Antonio, Ruth's Chris, and many others, so I know my steak. Not saying it is as good as those mentioned, but def better than any I have eaten in Utah County.
Despite an open table reservation the restaurant had no idea that we were coming and had never recorded a reservation. After a lot of milling around they finally found us a table I had reserved on open table and even gave them the reservation number to no avail.
My salad had egg shell in it that started my bad experience, my chicken wings was not cooked well done like I asked and my end cut prime rib that I asked to be well done had blood still running out onto the plate. My server was top notch. I spent good money on a bad meal
Only 6 of us in party. Had to ask for drink refills three times(1/2 water 1/2 Pepsi, how hard is that?) Never got bread even after asking. Asked twice to for ketchup, S sauce and horseradish. My wife forgot her gloves. When she went back to get them she overheard our waiter was complaining about having to split the bill three ways(wish we'd not left such a decent tip). The
table of four across from us came after our salads were served and left before us.....Slow oowwww to do anything.
This was a Monday night. Could understand if it was a busy weekend.
Left me craving in and out burger service.
You may want to explain exactly what open table reservations mean. We were expecting that it to mean that we had a reserved table at a specific time. However when we arrived your hostess said there were no reservations for us in our name. We were able to be seated OK but fortunately there were not many people for dinner at that time and all went well despite the confusion about our "reservations".
I used to like Ruby River, but this time my halibut was dry and my husband's steak was tough. My "steamed" vegetables had no flavor and were not cooked much at all, and were therefore way too much work to eat. The mashed potatoes were good, and the mushrooms were good.
It was okay. The server forgot our drinks and appetizers, by the time we asked for extra condiments, we had finished our most of our food. It was too much going on for the server and I kept asking was my open table reservations added, the hostess could not answer me.
If you go to ruby river on weekend reservations are a must we had a table reserved for 6:45 and we were seated pretty much on arrival but the walk in wait was well over an hour. The food was great I had the bbq salmon and loved it, it did seem to take a while but we were with friends and the server kept our drinks full so we didn't mind, the place was busy so the wait was sort of expected.
They have great, and I mean GREAT food. The steak was cooked to perfection, I ordered medium rare and that's precisely the way it came. The server, Elliot, was very friendly and helpful and was right there for drink refills or whatever, without a prompt! We showed up 10 minutes early for our 7:30 reservation and waited probably 15 minutes for a table, absolutely no complaints from me, considering how busy they were. Last time we were there without a reservation and waited over an hour, totally worth the wait, but it was sure nice to be able to have a reservation this time. Thank you opentable.com! That made our anniversary dinner swell!The one negative of the whole time was the excessive noise, but it was so busy, so understandable. Thanks!