About Ruby River Steakhouse - Provo
Ruby River Steakhouse is a Utah original, born out of the desire to create the most flavorful steaks west of the Mississippi. Hand-cut in-house daily for freshness, and twenty-one day aged for tenderness; once you’ve dined with us you’ll experience the passion and quality that is Ruby River. We are honored to have been voted Utah’s Best Steak by City Search, City Weekly, and Best of State time and time again. Ruby River offers more than high quality steaks. Customers indulge in tender chicken, fresh seafood, fall-off-the-bone ribs, and mouthwatering desserts all while enjoying a handcrafted soda or gold medal beer from their brewery. It’s the perfect complement to any meal. Ruby River is a laid back style with a country romance. It’s a place to relax with family and friends.
Hours of Operation:
Lunch: Monday - Saturday: 11:00am - 3:00pm; Dinner: Monday - Thursday: 3:00pm - 10:00pm, Friday - Saturday: 3:00pm - 11:00pm, Sunday: 1:00pm - 9:00pm
$30 and under
AMEX, Discover, MasterCard, Visa
Bar/Lounge, Beer, Full Bar, Non-Smoking Restaurant, Personal wines welcome (corkage fee applies), Wine
Ruby River Steakhouse - Provo Ratings and Reviews
Food not up to grade
My salad had egg shell in it that started my bad experience, my chicken wings was not cooked well done like I asked and my end cut prime rib that I asked to be well done had blood still running out onto the plate. My server was top notch. I spent good money on a bad meal
Worst service in decades at RR.
Only 6 of us in party. Had to ask for drink refills three times(1/2 water 1/2 Pepsi, how hard is that?) Never got bread even after asking. Asked twice to for ketchup, S sauce and horseradish. My wife forgot her gloves. When she went back to get them she overheard our waiter was complaining about having to split the bill three ways(wish we'd not left such a decent tip). The
table of four across from us came after our salads were served and left before us.....Slow oowwww to do anything.
This was a Monday night. Could understand if it was a busy weekend.
Left me craving in and out burger service.
We love this restaurant!
We come here all the time and have never been disappointed but this last trip we had a waiter that was much more interested in talking with his friend than bringing us our food. The manager made it right and we will go again for sure.
You may want to explain exactly what open table reservations mean. We were expecting that it to mean that we had a reserved table at a specific time. However when we arrived your hostess said there were no reservations for us in our name. We were able to be seated OK but fortunately there were not many people for dinner at that time and all went well despite the confusion about our "reservations".
Food not up to par
I used to like Ruby River, but this time my halibut was dry and my husband's steak was tough. My "steamed" vegetables had no flavor and were not cooked much at all, and were therefore way too much work to eat. The mashed potatoes were good, and the mushrooms were good.
It was okay. The server forgot our drin ...
It was okay. The server forgot our drinks and appetizers, by the time we asked for extra condiments, we had finished our most of our food. It was too much going on for the server and I kept asking was my open table reservations added, the hostess could not answer me.
try the salmon
If you go to ruby river on weekend reservations are a must we had a table reserved for 6:45 and we were seated pretty much on arrival but the walk in wait was well over an hour. The food was great I had the bbq salmon and loved it, it did seem to take a while but we were with friends and the server kept our drinks full so we didn't mind, the place was busy so the wait was sort of expected.
Ruby River is awesome.
They have great, and I mean GREAT food. The steak was cooked to perfection, I ordered medium rare and that's precisely the way it came. The server, Elliot, was very friendly and helpful and was right there for drink refills or whatever, without a prompt! We showed up 10 minutes early for our 7:30 reservation and waited probably 15 minutes for a table, absolutely no complaints from me, considering how busy they were. Last time we were there without a reservation and waited over an hour, totally worth the wait, but it was sure nice to be able to have a reservation this time. Thank you opentable.com! That made our anniversary dinner swell!The one negative of the whole time was the excessive noise, but it was so busy, so understandable. Thanks!
I reserved a table ahead of time, and I requested a table not a booth. When I arrived on time I was told they would seat me and my party ASAP. I ended up waiting more than 10 minutes to be seated AFTER other people who did not make reservations. When I was seated they brought me to a booth. I then requested a table not a booth as requested in the reservation. We were then seated at a table. We ordered and received our drinks then never seen our original waiter again. Another waiter brought our appetizer sampler (egg rolls, cheesy sourdough bread, and a browning onion.) which tasted great. We waited about an hour for our under seasoned steaks and crab which had over salted butter dipping. I will not be returning.
We had a disaster at the restaurant on F ...
We had a disaster at the restaurant on Father's Day. Service was terrible. 1 hour to get salad!! then entre came right behind. The front desk took us in at 4:00 but it looked like they were not expecting us. I called Ruby River today and they said that they never received a reservation for me through Open Table. I gave them the confirmation #4267036 and they said that they did not have my reservation and that I should call Open table. We did go to the restaurant and I would appreciate it If you would credit me account.
Good Food Long Waits
The food here was excellent. We made reservations on Open Table and also confirmed the reservation on the telephone. When we arrived at the reservation time they told us we would need to wait 20 minutes for our table. When I protested they advised that the wait time for walk ins was 45 minutes. We waited about 30 minutes before being shown to our table. The whole dining experience was two hours. Great place if you have lots of time on your hands!!
I've lived in this area for 7 years and never went to Ruby River. When my wife and I wanted steak we would hit up Outback or Texas Roadhouse. While I still enjoy those establishments, Ruby River is a new favorite. I got a peppered bacon sirloin that was out of this world - seriously the best steak I've ever had. I was stuffed by the end of the meal and was sad it was all gone. We will definitely be visiting Ruby River again!
Visited Ruby River again this last weekend and we had another great dinner with good service, food and an enjoyable atmosphere. Three of us ordered two entrees an split, yet we all still left more than full.
The staff works well together and the food was perfectly cooked again. We cannot say enough about our server McKenzie who is amazing in her attitude and service level that I rarely experience at higher end restaurants.
Great Job and we look forward to returning again.
For the price one pays this was a bit of a disappointment. The staff and service were good but our meal was pretty much average. We went for our anniversary and left thinking of the other places where we could have gone. Based on this experience we will most likely select other places in the future. It wasn't bad but we have eaten at other places that were better.
ruby River dining experience
Had a great night celebrating my husband's birthday. He loves a good stake & we had a great time. I did find the music to be a little Loud. Even though we were sitting right next to each other we kept having to ask the other Person what? And repeat ourselves. Our waitress was great, food was great and warm. Overall great experience!! The only thing I would say didn't go exactly right was that I had made a reservation online and had email confirmation in hand. When I told the hostess my name and that I had reserved online she acted like she had no way of checking if that were true She looked around like oh ok what was the name again? It seems like they need a better System for that. She did get us right in so it worked out in the end.
I was pleasantly surprised to be able to make a reservation a Ruby River through Open Table. When we arrived, my wife went in and told them we were here and we had a reservation for 6:45. They said it would be a 15 minute wait, she said o.k., not wanting to rock the boat, at 7:05, I was told that "we don't really take reservations, its more of a call ahead" I told the hostess that I did it on Open Table, She then said oh, they didn't tell me that and then sat us promptly. It then took 45 minutes for us to receive our Entrée and when we got it, my wife's yam was cold in the middle. I think the restaurant is coasting, no updates in years to the décor or menu other than price increases, the ribeye is over seasoned and always has been.
Gem in the Rough
We made this reservation based on limited reviews (all good) and proximity to our hotel while visiting Provo. Glad we made the reservation as the wait for walk-ins was 45 minutes....and worth it. They seated us within 5 minutes and we were greeted by our waitress who seemed to know what we wanted before we did. Not in a bad way, as she was truly one of the best waitresses/waiters that I have ever had.
Food was great (split the pork loin with my wife) and we each had a salad. Large portion was perfect for sharing and the food was cooked perfectly. No desert as it was later in the evening and overall left knowing that we will return.
Thanks for a great experience.
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