About Roy's Waikoloa Bar & Grill
Waikoloa, HI 96738
Roy's Waikoloa is an upbeat resort casual restaurant featuring Hawaii inspired Euro-Asian cuisine. European cooking techniques with an emphasis on local ingredients and bold flavors. An extensive "food friendly" wine list is also available.
Eurasian, Hawaii Regional Cuisine
Hours of Operation:
Daily: 5:00pm - 9:30pm
Queen Ka'ahumanu Highway
$31 to $50
AMEX, Diners Club, Discover, JCB, Visa
Located at the Kings' Shops waikoloa there is ample parking right outside
Bar Dining, Beer, BYO Wine, Corkage Fee, Full Bar, Non-Smoking, Takeout, View, Wheelchair Access, Wine
Roy's Waikoloa Bar & Grill Ratings and Reviews
This was our first trip to roy's on the big island. We have visited all of the other island locations so our expectations were high. As expected we were blown away by the food and service. My wife had the price fixe which included an app sampler, the monchang entree and the lava cake. I had the ahi poke, roy's triple seafood and cheesecake from the main menu. Every dish was presented beautifully ,the meal was delicious and our server attentive. We can only dream of having a roy's in NYC .
I have been to several other Roy's and they all have been fantastic. Amazing food, great service, charming atmosphere. So we were looking forward to another wonderful evening. The bad vibes started when we checked in and the host told us, in an unfriendly tone, that despite the fact that we had a reservation we would be "waiting a long time." This was said without any kind of apology. When we asked how long, he just repeated a long time.
When we were finally seated our waiter was friendly, but when my husband pointed out he didn't have a fork, he said he'd take care of it and then disappeared for over 5 minutes while the food was cooling. Likewise, our appetizer was brought out without plates to eat it on. My Ono was dry and tasteless, while my husband's fish was excessively rich. At least my son enjoyed his teriyaki chicken.
Finally there are multiple tv's showing sports games in this location. While that is fine in a pizza place, I found it off putting in a high end restaurant.
I would definitely go back to Roy's in Maui and Kauai where I have had fantastic meals, but I would never go back to this location. It is not on par with the rest of the chain.
Ok all the way around but expensive for what you get especially considering the dated decor. Food was solid, good portions, great service. Nice wine list. Need to update the space plus offer less oily more healthy options. Other Roy's locations have been much better (mostly in ambiance).
We arrived earlier at opening time and at first the young attendant would not acknowledge our reservation for 6:30 and indicated that we would need to wait 1+1/2 hours! The restaurant was empty when we arrived! When we said we would go somewhere else, he changed his mind and accommodated us!
We had a young waiter who was very very pleasant and attentive. The food was very tasty. The main course butter fish, however, arrived luke warm and "fishy" and the side dish of spinach was extremely salty. We elected to return these and the catch of the day was far far superior and fresh and immediately served to replace the butter fish.
Desert (chocolate soufflé) is one we would recommend to all.
We've eaten at several Roy's. This one is similar, but lacks ambience. There's really not much space and there is a feeling of tightness.
The food was good. Same menu for years which quite frankly is getting boring. No sides to order which was disappointing. Chocolate souffle was wxcellent.
I have dined at Roy's in Waikoloa in previous visits to the Big Island. I also lived in Tampa, Florida for 10 years and frequented the Roy's there. This was my worst dining experience. The menu choices seem to have been reduced. The food was marginal at best. My wife's fish was overcooked even after a discussion with the waiter about how to prepare it. The prices were the highest I experienced on the island. You can do much better at many other restaurants. Roy's needs to get back to its past quality. Not recommended.
Roy's has a great reputation. Unfortunately, this visit the food wasn't quite up to par, a bit variable. We were also seated in a back corner, even though we had reservations in advance, and the restaurant wasn't packed. If you visit, request a window table near the pond. Diasappointing, at this $$$$ price point.
I had the fresh catch - Macadamia encrusted MahiMahi, which was a bit over done. Good, not great, which is what I expected for Roy's. Fortunately, my partner's entree - the short ribs - was excellent.
Not likely to return soon.
We've long enjoyed Roy's on our visits to the Kohala coast. The mix of long time favorites and inventive new dishes meant that we usually dined there twice during our weekl long stay in the area. We've never been disappointed that n over 15 years - until now. We were quite surprised to learn that there are no longer any specials and that, instead, the menu is now printed daily. "Printed" is the operative word here. While they might print it daily, rarely does it change unless something is not available like, say, scallops. So, we've cancelled our reservation for the 17th and instead will try something else. I have no doubt we can find creativity elsewhere - particularly at $50+ do an entree.
Ambiance was very pleasant; food was very inconsistent (butterfish was great but monchong was over cooked & potatoes undercooked). The appetizers were yummy (potstickers & Brussels sprouts) and the Muscadet perfect. Appreciated the offer of an ice bucket for wine. The back waiter was very good and personable, the runner (I politely asked for my potatoes to be cooked a little more & he practically flung them on the table) not so great. I didn't dare ask for the monchong to be redone (since it was very overcooked)... so, at $52, perhaps the server should ask how you'd like it prepared (medium, medium well done). We would return to the restaurant for appetizers and wine at the bar, as the ambiance is nice for that kind of dining. The decor is much improved since the last time we were there, too. It's quieter and not so frantic.
Roy's was once a great restaurant. Not anymore. The food is spotty at best and expensive for what they serve. The decor is right out of an old IHOP. Service is OK once you get past the inept host stand. They always make a big fuss over not having your table ready, even with a reservation and plenty of empty tables. Take a pass on Roy's.
Roy's was yet another stop in my quest to find a good steak in the area. It ranked above the Canoe House and the abysmal Ruth's Chris but a notch below Merriman's. The ribeye had a nice crust, was well-marbled, and was cooked to the right temperature, but not seasoned well enough.
While the steak was under salted, the potatoes and mushrooms were both over salted.
The wine list is extensive; however, the choice of good cabs priced under $100 was limited. The selection of red blends in that range made up for it to a degree.
The romaine salad was great and well presented with whole leaves. Crab cakes were good.
As for the service, she was pleasant and knew the menu. However, she was often not to be seen for long stretches of time. A neighboring table complained about it. Perhaps this was due to the technical issues being experienced: they had to go old school on credit cards.
Overall a good experience but not at the level of Merriman's.
Both my husband and I were disappointed in our dinner at Roy's Waikoloa Bar & Grill. The restaurant is not very attractive and we both found the decor to be disappointing. Our dinners were okay but we would have expected more than okay. We ordered a dessert to share which was also not at all what we had hoped for. Sorry to say I cannot remember any of the dishes we ordered but I think that is because they did not impress us at all.
For the price, the food was OK at best. The service was terrible. It took about 15 minutes to get drinks delivered after ordering. The young man who kept our water glasses full was the high point of our experience. This was a high dollar restaurant serving up mediocre food and service. I used to love bringing out of town guests to Roy's, but no longer.
The appetizer for 2 was very good with a good variety. The fresh salad was very fresh with a light dressing. The Ahi was excellent as was the broadbill swordfish. The green beans & potatoes were quite tasty but too salty. The roasted edemame was an excellent way to begin our meal. Very good! I'm glad my husband & I had an early reservation, 5:45pm, as the noise level really gets loud. This is not a place for a quiet romantic dinner. Our server & the rest of the wait staff were very good. Couldn't leave without having the warm chocolate lava cake. Delicious!
The service staff was rushed and impersonal. I felt as though I was inconveniencing them by being there. My husband liked his misoyaki butterfish but mine tasted "fishy". I was so looking forward to it and was disappointed and hardly ate any of it. Roy's has always had a good reputation , but for me I would choose to go somewhere else before there especially at that price point.
As usual, Roy's lived up to its reputation. The hors-d'œuvres were tasty, to the point and satisfying.
As usual the fish dishes were creative, well prepared and flavorful.
Very busy, the service although excellent would have improved in quality by slowing down a little.
See you next time
Very underwhelmed with fish entree, service was ok (Merrimens in Waimea much better). Fist visit earlier in week was much better. Have had same issue with inconsistency at Maui location as well. Will take this off our must do list from now on, unfortunate because when it's good it's great.
The food, drinks and dessert were amazing. There were three of us and we had three different entrees (Mahi, Meatloaf and Duck) and all were delicious. We also enjoyed the chocolate soufflé tremendously. Our waiter was friendly, offered suggestions and displayed just the right amount of attentiveness. We had a reservation and were promptly seated at our table. We plan to return soon.
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