Known for our Pacific Rim Cuisine, our vast array of unique, seasonal menus are sure to please even the most discerning guests. Roy's contemporary Asian furnishings and original Hawaiian artwork provides the perfect backdrop for your next event of 10 to 300 guests. Full buyout also available.View Private Dining Details
We've dined here a ton and still like it if you have a great server like Tracy and know what to order. We still love the butterfish and the ahi as well as some of the appetizers. Yes, the portions seem to be smaller and the price higher.
Enjoyable. We hosted a party of 6 for mother's day dinner. We live close by and had never thought to come here.
The menu is simple and straightforward, so picky eaters and those who are not particularly adventurous will find something they like. Steak and filet were quite good, and we received good comments on the mahimahi entrees. Liked the wine list and the reasonable wine prices.
Waitstaff were courteous and tried to keep everyone --- including the over-80s at our table and elsewhere in the room --- happy - most appreciated, as kitchen seemed to be having trouble coping with dinner rush. Also we were very pleased to be shown into the wine room to a table in a small alcove, rather than out in the heavy traffic. At the peak hour noise levels we could all hear each other. Thanks for that, hostesses.
We will come back.
An absolutely joyous mothers day celebration. Jessica was our server and made our evening even more enjoyable with her wonderful recommendations. Short ribs were the best we’ve had
Made reservations for Mother’s Day and it was horrible. We arrived on time and we were seated on time. After that, it was all downhill. We waited 10 min for drinks, 10 more minutes to order appetizers, after completing our appetizer our children’s meal arrived and we ordered the main entree. That meal never arrived. When we questioned the meal delay, they quickly put something together and served us. The eggs were cold and the eggs Benedict was completely cooked (hard boiled egg) on top. After that, we had enough and had a discussion with the manager who didn’t charge us and continued to apologize. The meal was ruined and we wasted 90 Minutes before our meal was served. Very frustrating when you plan a special day and things go horribly wrong . We will never dine here again.
It was fine, but this does not qualify as fine dining in my book. Dishes were over-salted and lacked balance, making it hard to have more than a couple bites without palate fatigue from the one-note dishes drowning in sauces.
Also, my elderly father ordered a kona coffee expecting coffee; when a coffee-flavored dessert came out, he was confused and asked for coffee. It's a pretty clear mix-up, but instead of simply correcting the mistake and bringing coffee, the server said, "well, you didn't place that order with me." She definitely had an attitude, and it was rude. Opposite of "service." I don't understand why my father had to deal with that kind of impertinence. It made me mad because it just confused him more. I always tip at least 20-percent and the entire bill lost points because of this server.
We usually love Roys, but lately it has been a disappointment. Food was marginal at best. I never like fish that tastes and smells fishy and both of our dishes were this. Our server was delightful, but her section was far too large. It was pretty impossible to get her attention.
On a Friday night it seems not many guests that surprised us. Services are great though they left behind a portion of our mixed dish but restaurant covered it right before we mentioned.
We all like the place.
We really enjoyed the food and restaurant in general. The service was great, food was amazing. The best Ahi tuna i have had. Melted in your mouth like butter. Enjoyed the restaurant and will definitely return in the future.
Food was terrible. Cold and seemed mass produced (like wedding food). Horrible for the price! Going next door to Fleming’s next time.
We’ve been going to Roys for many years. The sevice has always been good and never disappointed with the food. However, I wasn’t very happy with the overall ambiance this time.
I called ahead of time and let the hostess know ((Tanya), that we were celebrating two birthdays. i even spelled the names for her. I’m fully aware that they make a special greeting with the menu and give them a dessert and take a picture. Well, there was none of that. And I even called the day of the reservation to confirm. The hostess always seemed very confused every time I called. I’ve never had this happen before. Always a friendly greeting in times past. It was like she was new on the job.
The music was very loud, as well. Ther music was very random. I always remember soft background music and usually Hawaiian, but this was way too loud and we had to talk over it.
Also, the room was extremely cold, even after we mentioned the air was blowing down on us and it was turned off. They even moved the people sitting behind us to a new table because it was so cold.
With that being said, the server was very professional and did ask if we were celebrating anything and offered a dessert to my husband, even though I had mentioned we had TWO birthdays.
Like i said, Roys has always been a place we love. This was very rare to have all of this happen on one night. But, the food was still delicious and so were the desserts.
Quick, fast service. We had a large party, they put us in a private room and had a few people assisting our party.
Sadly, this was a very disappointing experience. We went to Roy’s in Kauai the day we got engaged..... and while we were vacationing in Newport, we thought that we’d relive the experience. Not even close. From a terrible Mai Tai (their signature drink!) to a chilled Merlot (!), to ultimately a tiny (doubtfully Maine) overbooked lobster tail, to the saltiest ruined fillet. We were so sad and felt that Roy’s management would want to know.
Service was good and they even provided a card for my daughter's birthday celebration- a very nice touch. The steaks and seafood dishes were good and perhaps even slightly above average. The salad however was not up-to-par for restaurant at this price range.
Our reservation was not ready when we arrived, service was very slow, one entree did not come out until everyone else was finished. The food was all very good but the service was poor making this an occasion to forget..
Loved the ahi appetizer! The waitress took a while to being bread to the table but the meal was delightful.
We hadn’t dined at Roy’s for awhile but came for a birthday celebration. The children’s menu was very good as was the selections on the rest of the menu. What we found lacking was the service and the quality of some of the food items. For instance- there was quite a lag between courses, we had to ask three times to get an extra set of chopsticks, and a dish that should have come with rice was served without it. I’m not sure if it was the sauce on some of the items but they seemed dry and no one came by to ask how things were in a timely manner. The desserts were very good - actually the best part of the meal. For our $400 we will go elsewhere to celebrate the next birthday
I ordered a truffle dish that actually came with no truffle. Plus the fish had a weird texture and no flavor. I was very disappointed with the dish and the Menu. Nothing super special. However, the manager was very attentive and took care of us. I just think they should review their menu.
The Whole Group was very impressed and loved everything about the place! Thank you.
Quiet and good for talking. Fish oriented menu, but a few items for meat lovers. Service was OK.
What a disappointment! We used to like this restaurant, but the last couple of times we have gone to Roy's, we experienced very poor service; prices has increased, but quantity & quality of food has not.
Our dessert was late coming out, and the manager came over to our table and reduced our bill and gave us a gift card. This place is top notch. I have gone to most of the Roys in several states and have always loved their food.
Great as always!
Loved this place. Servers and management were top notch. Great place for both sea food and steaks.
Roy's is generally pretty great, but on this occasion was merely good, which is disappointing given the prices. Server was kind but clearly rushed, entrees took a full 15 minutes to appear after appetizers were cleared, and the rice with my chicken was a bit gummy and nothing special. Even so, yes, it was good overall but that was mainly because the appetizers and dessert were good enough to make up for 'meh' with everything else. I still recommend Roy's for now, but will be looking close next visit. Not sure if this was an off night, or a new thing.
Hi we went here for my husbands birthday. We were blown away by the sushi. All of that was really good! Especially the wagyu beef roll. Amazing. I got the macadamia crusted mahi mahi. That was lacking in flavor. I also had the jalapeño margarita and it was so sour and salty. Wasn’t my favorite. My husband got the tomahawk steak. It was huge!! But still mooing. Service was great! We had great servers. Overall it was ok. With so many options around I probably wouldn’t come back but had a good experience.
We've dined here a ton but the quality is not the same. The portions are definitely smaller and they've changed the recipe for the calamari -- which used to be fantastic. We still like the butter fish but the ahi is now sliced -- which makes it look like you are getting more when you are getting less. Wildfish now gets our vote for best seafood.
Cold food. Burnt dessert. Definitely will not be going back. $200 for 4 people.
The filet mignon was fantastic, along with chocolate souffle. Drinks are always tasty as well as the appetizers!
We have been to Roy's in Hawaii and Roy's in Pasadena. We were expecting to order fish, but the Easter dinner menu offered several red meat choices. We selected the prime rib and the wedge salad with blue cheese dressing. We asked to split the meal and were pleased to find that there was no extra charge for that service. We also had room for the pineapple upside down cake and espresso for dessert. Everything was delicious! We had expected to receive a bonus 1,000 points for the meal, but realized later, that we didn't qualify because we had decided to split an entree. We were surprised that the restaurant was not busy, as our reservation was at 7:30 p.m. Although other patrons were dining, we were the last to leave. Our servers were very attentive and did not press us to leave. We will definitely return.
Food was good as always, except the chocolate soufflé was over cooked by a few minutes... service was lackluster... had to ask for water 3 different times, refill of iced tea twice, sushi roll appetizer was delivered without chopsticks, wasabi, & soy sauce- which took over ten minutes to locate our server; she was MIA... I was hoping for a more exciting experience for my Son’s Birthday, since it was his first time there... not so sure I’ll be going back anytime soon... maybe it was the large party in the vicinity of our table, but one would think that a Saturday night would have the best wait staff on shift, regardless of how big the party is..
Roy's is always fantastic. We recently celebrated our birthdays there and have done that for the past 10 years and we look forward to doing that every year BUT we just don't go there for only that occasion. Sometimes we go just to go and have fun. I suggest anyone wanting to enjoy someone's company and eat great food...GO. In fact, drop what your doing and go NOW!
Very nice, great server (Jessie). Food great except for dessert which tasted burnt on the bottom (pineapple upside down cake). Beautiful restaurant, great staff.
It was my daughter’s 20th Birthday. We had a great time. The service was excellent. Food was excellent as usual. We love Roy’s.
Invite friends to eat at Roy’s at their first time dinner and all very happy on their meals & services. Made me very happy to din at Roy’s again. 3-26-2018
Had a wonderful experience with great food and excellent service.
The service at Roy’s is always excellent. Food was great, but expected more for the price.
They were able seat us earlier than reservation. Great service! Great food & staff
I had the short ribs they were delicious and Larry was super a real asset to Roy's.
We always enjoy the seafood and steak combo. The butterfish is always prepared exceptional and melts in your mouth. The bar is a great area to have happy hour and meet friends for a drink. The happy hour bites are always very tasty and the correct size. We usually try the special drinks which have not been a disappointment. Not to mention the wonderful staff. Friendly and always has a smile. You can tell we enjoy Roy’s.