About Restaurant e18hteen
Restaurant e18hteen was named after its unique location in an 19th century heritage building in the By Ward Market Ottawa. Our adaptation of a Modern Steakhouse with a signature “Canadian Freestyle Cuisine” is a destination for local foodies, politicians, artists, celebrities and out of town visitors. E18hteen’s gourmet experience is perfect for the business professional, the socialite or romantic diner.
Ottawa, ON K1N 5T5
Hours of Operation:
Dinner: Nightly: 4:30pm - 10:30pm; Bar open late.
CAN$51 and over
AMEX, MasterCard, Visa
Metered parking is available in front of the restaurant or a heated underground public parking lot is located directly beside the restaurant
Public Transit can be accessed from the Rideau Center
Private Party Facilities:
Our elegant open concept dining room, professional personnel with attention to detail and decadent culinary experience will make your event an affair to remember.
e18hteen also offers two private rooms. The large Wine Room private dining room seats up to 20 guests and the small dining room seats up to 10 guests. The panels dividing the rooms may be opened for a combined capacity of up to 30 guests.
Private Party Contact:
Heather O'Connell: (613) 244-1188
Banquet, Bar Dining, Bar/Lounge, Beer, Fireplace, Full Bar, Happy Hour, Late Night, Non-Smoking, Outdoor dining, Private Room, Wine
Restaurant e18hteen Ratings and Reviews
What a treasure! We drove 2.5 hours from ...
What a treasure! We drove 2.5 hours from Upstate NY to try this restaurant and it was completely worth it. Our party of six chose the 5 course blind tasting chefs menu and we're so glad that we did. Exquisite cuisine! Thank you to Chef David and our knowledgable waitress, Louree--we had a never-to-forget evening at Restaurant 18. Will definitely be back in the fall! Thanks!
I have always wanted to try your restaur ...
I have always wanted to try your restaurant and I'm glad I finally did. The menu isn't everyday dining but it was lovely for a special occasion. The restaurant's interior is the most beautiful I've ever seen and it was a great touch to our evening. Our waiter and host were also fantastic. Very friendly and helpful.
I had some issues that I communicated to ...
I had some issues that I communicated to Management, however they never got back to me so I will list them here.
This was for Valentine's Day, so we made sure to make reservations way in advance. Their menu looked great and the prices were very fair.
I get a call a couple weeks before the event, notifying me that there would be a special Valentine's menu, which wasn't a surprise to me as every nice restaurant does this and was expected. The menu looked very nice, but it was very expensive and there were a couple dishes I did not want to eat, but I didn't think much of it because I already knew what I wanted from the regular menu.
Cut to the actual day when we get seated and the staff inform me that the Valentine's menu was the only choice, and there would be no option for anything on the regular menu. So my options were to leave and try to find a restaurant with no reservation, or just accept the special menu and its high cost ($80 per person + tax and tip).
We got seated right next to the entrance so it was extremely cold, and the decor wasn't anything special where we were seated. Just a big fire alarm on the wall, and some industrial piping, whereas every other table in the room had a very nice decor.
The food that I did eat was very good, but not $200 for two people good. In the future I really hope they inform people that the special menu is the only choice, so people can budget their event adequately.
I had a wonderful evening. The food was ...
I had a wonderful evening. The food was amazing and the service was good. I felt the servers looked a little to relaxed in their look for the style of restaurant. Messy hair and the green shirts didn't fit the decor of the place. Also the bathrooms left me underwhelmed. The tile on the floor and wall reminded me of an elementary school. And there was no luck on my stall. I feel they could really camp up that space to reflect the restaurant and it would make a world of difference. We sat by the window and it was lovely and the food was so good so although I'm not overlooking these misgivings I would still come back for another meal!
It was an extremely pleasant evening, fr ...
It was an extremely pleasant evening, from the greeting, the ambience, the architecture (modern in a 19th century building), the menu choices, the sever was pleasant and knowledgeable, service was efficient, and the food up to all the previous reviews that we read in choosing this restaurant. The three entrees chosen and the black cod were superb. It was a brief walk from the convention center and many hotels and HomeAway rental locations!
Was at this restaurant for a birthday ce ...
Was at this restaurant for a birthday celebration, and loved it. Great ambience, with lights dim but not dark, and a fireplace. Comfortable, nice seats and tables, as well as temperature. Stunning interior, with a beautiful entranceway to the building. Food was creative, albeit a little expensive. However, this dining is worth an experience. I am glad I chose restaurant e18hteen!
The food and service was excellent. I ha ...
The food and service was excellent. I had the Miso Cod. The fish was perfectly done. The portion was generous. I also had the tuna appetizer. It was excellent as well. Our server was attentive, but not intrusive and displayed a high degree of professionalism. Every one in our party remarked on the quality of food and preparation. This was an exceptional dining experience, we will be bac!
Très bonne nourriture. Par contre certai ...
Très bonne nourriture. Par contre certains plats étaient très salés, (sauce, légumes, etc) Très bon service! On pourrait mettre plus d'effort dans le choix de la musique. On va y retourner mais seulement pour occasion très spéciale car c'est très dispendieux...
We brought our kids and boyfriend for a ...
We brought our kids and boyfriend for a Christmas holiday evening meal as we did last year, and we were not disappointed. The waiter was informed, friendly and relaxed and the other staff were professional. The food, as usual, was of very high quality and adventurous. Wine was great (but quite expensive). We find it a very comfortable, attractive restaurant to have a high-level fine dining evening.
Excellent meal - we started with the cra ...
Excellent meal - we started with the crab cake, following up with the beef tenderloin for me and cod for my wife. Matching wines were perfect. A slight complaint with the service... not quite as responsive or attentive as we have experienced at similar restaurants.
my experience was overall great and i wo ...
my experience was overall great and i would go back anytime.
there were a few setbackd however worth mentioning as constructive feedback.
tasting menu was fairly expensive. 95$ for 5 services and the items themselves were hit and miss in quality. would have liked to see more fresh veggies and less pickled veggies. im actually not sure we were served any fresh ones. also didnt feel crab cake was very elevated for the restaurant.
still in the tasting. wine costed 60$ for the equivalent of ~ half a bottle. that is on the expensive side. wine quality and variety was great though.
before main course we asked for a break and were assured it would take not more than 4 minutes to serve when we were ready. in reality. it took 20.
for the main course we were served duck. i am not highly knowledgeable about duck but it was a pretty tough meat. i struggled with a steak knife to cut it. same for my wife's duck.
The food wasn't what we expected for tha ...
The food wasn't what we expected for that price. It wasn't better that many restaurant I went for half the price. They restaurant was actually 1/4 full and they gave us a table to was against a wall while there was a lot of better tables. I couldn't even move my elbow so I asked for a better table which they gladly did. During the night there was a client the was extremely arrogant & loud that was waiting for his sex escort. When the escort arrived they made out & said disgusted things in front of everyone. That made us very uncomfortable and the staff didn't do anything about this. There is better place in Ottawa with better food for the same price.
We were very excited to have a reservati ...
We were very excited to have a reservation. The decor and ambiance was amazing. We were served the bread - which was warm but no butter. We asked for some and by the time it arrived the bread was cold. The consistent comment about the appetizers was the presentation was very good, they were tasty but not hot enough - more troublesome for those who had the bisque. A comment was made to the server to ensure there would be no problem with the entree. Much to our surprise no one came to speak to us about it. Those who had the steak and the lamb enjoyed it. The chicken not so much. It was a very expensive night and regrettably we did not all come away saying wow but thought it was ok.
We were in Ottawa for the weekend atten ...
We were in Ottawa for the weekend attending the Remembrance Day ceremonies. I had not been to E18hteen in quite few years but remembered it as having expertly prepared meals. This visit I can easily say it was a fantastic meal. Our waiter, Patrick, was very friendly and attentive and helped to make the evening a wonderful experience. I had the duo of lamb and it was honestly one of the best lamb dishes I have eaten in ages. When I am in Ottawa again I would definitely go back to E18hteen.
Blind tasting menu with wine pairings. T ...
Blind tasting menu with wine pairings. The service was attentive, friendly, very knowledgeable and sensitive to one of our guests that had a fish allergy. The food was visually appealing and every course was delicious. The wines matched with each course were expertly paired. It was a "home run". In a city that has so many restaurants and dining options, this one is worth making a return visit.
My food was reasonably good, though my c ...
My food was reasonably good, though my crab bisque was less than stellar (overpowered by the rather unpleasant (and unnecessary) pork belly addition. My black cod main was pretty good, though slightly undercooked and on the bland side. My companion's Ontario lamb was lukewarm at best when it arrived at our table. The cool temperature wrecked what otherwise could have been a delicious main.
My main problem was with the service. A few easy tips from Waitering 101:
Keep your guests' water glasses full at all times. Ours were empty for most of the evening.
When a bottle of wine is ordered, keep your guests' wine glasses full. After the initial pour, our waiter never once returned to refill our glasses. Such bad form -- it really left a bad taste in my mouth. We might have ordered a second bottle, but opted to go elsewhere after our meal for further drinks, as the service at e18hteen simply didn't warrant it.
When freshly-baked rolls are offered upon seating your guests, be certain that you follow through. We were told this, but no rolls ever arrived. When I asked halfway through the meal, our waiter apologized and said he would follow up. He did not, and nothing ever arrived. The dish of butter at our table slowly melted as the evening went on, as the dining room was uncomfortably hot, and remained so until the ceiling fans were turned on (or at least turned up) toward the end of the evening.
Dirty dishes should be cleared promptly. They were not.
All told, we spent nearly $300 on dinner and drinks. We might have spent more, but declined to. Still, I would assume that $300 would entitle a client of e18hteen to a reasonable level of service that was not forthcoming. Busyness cannot have played a factor, as we did not arrive until just after 9pm, at which point the dinner rush was well behind us. Overall, my expectations were not really met. I think some staff refresher training may be in order. Nice decor, but overall, a mediocre experience.
For price value I don't think it was the ...
For price value I don't think it was there. Service from the staff was missing - twice they served food with no utensils and they were no where to be seen so we got up and took from the empty table beside us.
Talking about the seemed rushed -
When taking the tasting menu with the optional wine pairing would expect a lot more interaction and knowledge from the service staff. Comparing to others who provide the same the service staff have work to do at Eighteen.
Food however was very good overall.
One issue again was the service staff asked if there were foods that you didn't like, then when one of the tastings came out that food was included so one person at the table was unable to enjoy that part of the tasting...not sure if it was service staff not advising kitchen or kitchen not listening.
Would not do the tasting again due to service in general and often missing.
I had heard about 18 for about two years ...
I had heard about 18 for about two years but just hadn't gotten back to Ottawa to try it. Needless to say, it was disappointing. The service was great but the food was NOT worth the wait. The place was all but empty (us and three other tables). The have a good thing going at their sister restaurant The Sidedoor (see my review). This place is not what is used to be.
After booking our 30 th anniversary the ...
After booking our 30 th anniversary the service was good put food came out cold and was given replacement but sides were just warm at best There was Cobb webs all over the laps and walls above my wife's head I told the staff after she went to the ladies room the said well that happens as I looked around they were in several places
The food was delicious with a very appe ...
The food was delicious with a very appetizing presentation . Service was very attentive all be it a little slower than our preference, allowed plenty of time for conversation. The ambiance of the restaurant allowed for a very pleasant dining experience, moderately priced . We would definitely return for another dining treat.
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