Very good! Our server Matthew was very attentive, will be back.
Not sure got what we ordered-
Not nearly as good as the last time we ate there
Loved our evening there. Cioppino in Lubbock? And good? Oh yes, this was excellent. My husband had the veal piccata and loved it as well. Our waitress was amazing and provided excellent service.
We really enjoyed Sunday brunch at Rain. There was a great crowd, but our service was very prompt and personal. The brunch menu was varied and interesting. The manager was walking around checking on tables, and that seems to make the difference!
Only four entrees on the menu for Valentine's day.
Food was served cold, when I address it they brought out another they brought out another cold dish in place of the original.
I would have appreciated knowing ahead of time that Valentine's dinner was $75.00 a head. The food was good, but really $75.00?
Food was very good, special request was turned down due to large party and the waiter was not prepared for a fine dining environment . Great menu and terrific wine list...everyone enjoyed the meal! We will return!
Very pleased with the service and Quality of our dinner. Our server Matt made excellent recommendations and we were happy with them all. will be going back again , next time in Lubbock.
Service a bit slow. Had to ask to submit a drink order.
Very good! Enjoyed the food and ambience!
Loved the pasta!
I ordered the escargot for my entree and loved it. You can also depend on the risotto being good. A real chef in the kitchen makes all the difference. And, now after a years absense, the manager is back! Love the martinis.....made right!
Excellent service! Very little wait for food although it was rather expensive.
Amazing food! Our new favorite Italian in Lubbock.
Perfect evening. We enjoyed good service . Began with a house salad and creamy balsamic....delicious! My husband loved his cream of spinach soup. Shrimp Panna was rich and a real winner. You can tell the difference when a restaurant serves fresh pasta and sauces made when ordered. IF only they'd go back to their wonderful chiabatta bread!
Very disappointed in this place. We went for brunch and it took over an hour to get our food. When we finally got our meal it was cold and they forgot specific deletions and additions for each meal such as no potatoes or a side of sour cream. One person didn't get their meal when our came out. The reason was because they said one of the line cooks did not speak Spanish. We didn't send our food back or complain to the waiter because we were starving and didn't want to wait any longer for the food. It was a shame because it seemed like a nice place.
The food was great. Both me and my woman loved it. Service was better than Ive ever had. A lot cheaper than I thought it'd be.
Great food. Service was exceptional. Quiet atmosphere allowing friendly conversation Would recommend.
Wanted a quick meal this restaurant delivered, will repeat visit next trip!
Very disappointed in the food & the service at Rain Uptown. It was my mom's 75th birthday and we wanted to take her to her favorite restaurant. The seven of us were all so disappointed
the food was over priced, quality was poor and service was slow
My wife and sister both suffered from food posioning from the meal served here. There is certainly a problem with hygiene of cleanliness in the kitchen. I would not recommend this establishment to anyone.
We were sat at a plastic table. Service was horrible. When paying the bill the manager just wanted to argue about the service. Highly recommend you stay away.
This is one of our favorite places, both for Sunday brunch and evening entertainment. However, we will never again visit on a holiday or special occasion when things are busy. The menu was completely different on Mother's Day and was replace with food that was lower quality and none of our favorite items were available. Service was very slow and although our wait staff was kind she was too busy to keep things together. Drinks were not refilled and she gave another table our to go box. We noticed but she never mentioned it. Since strangers had opened the box and it was in their possession for 20 minutes, we just discarded it when we got home. All four of our meals were burned and had to be sent back. The replacements were better but not cooked right either. We ate them alway because of the 45 minute wait that we endured the first time. Mimosa is a brunch specialty and we usually order a carafe (about 4 glasses and reasonably priced). They decided to not offer this on Mothers Day. Instead, we had to order by the glass. They also changed the normal wine glasses to small champagne flutes which held one third the quantity. We ordered the individuals, received one third the amount and ended up paying about 5 times more. The atmosphere was busy, stressful and loud. We never saw a manager and there was no offer to comp anything (we are not the type of people to ask). The moral of the story is that we will continue to visit Rain Uptown but never again on a special occasion.
Nice atmosphere when you want a more special breakfast or brunch. I loved my eggs benedict. However, my husband had to wait for his meal longer than the rest of us, and when he asked for more sauce for his crepes it was not warm enough and we were charged extra. The Mother's Day dessert gift was a nice touch.
Do not go to rain for special occasions. They try to be TOO prepared and it ends up not working in there favor. They portioned jelly and you got about a teaspoon had to spread the teaspoon between three people could not get anymore. Was there with three elderly women and they have out Mother's Day presents to mothers only it should have been given out to everyone and not made people feel excluded overall fair experience . Normally great special occasions negative and on top of that did I mention COLD food!!!!
The food was amazing. Six different entrees were ordered and all were delicious.
The service was awful. The three appetizers we ordered were apparently never ordered and, therefore, never arrived. When waiter appeared again 20 mins. later asking for our appetizer order, we reminded him that we'd already placed our appetizer order, but now we'll just move on to entrees. When he asked me for me order, I asked for the special that evening, a white fish with lobster sauce, broccolini, risotto (which he had just told me was the special)... He states that he needs to go get a pencil. OK? Rest of group orders. An hour later (1-1/2 hours after our reservation), we are actually served, sans any appetizers.
If it weren't for how amazing the cuisine was, we would never even consider coming again.
Thursday night.....They were informed with reservation that this was our anniversary. I ordered a martini...THEN SIDE salad. Our entrees arrived before I finished my salad. I expected risotto to take at least 30 minutes to prepare and it came out after only a few minutes. The lamb chops were not good......hard to cut into. Brussels sprouts were supposedly sautéed and finished in a lemon butter sauce but my plate held tasteless huge sprouts??? The Roberto pasta was good.... the new in house teramiusu was impressive in presentation and good. We were in and out in an hour.....
Maybe 3 other tables with diners. For the prices which keep going up, it will no longer be our favorite place. P.s. They finally got those torn up booth benches with stained foam replaced.
My husband and I absolutely love this place, it's perfect for a nice date night.
The service is phenomenal and the everything on the menu is to die for, the chef pays close attention to details and ensure everything dish that leaves the kitchen is perfect.
I highly recommend it.
Great food & ambiance. We thoroughly enjoyed our dining experience.
Rain Uptown is a great place for a date. The meals that I would recommend are the Roberto, the manicotti and their pizzas.
Decent prices and the service was perfect. Our server was on point with food recommendations and very polite. The only thing that was horrible was this machismo guy got all hostile and threw his drink. His family try to justify what he did was "okay". They kept saying he was hungry and they had waited two hours to get their food. Someone should've gave that guy a sneakers. "You're not you when you're hungry"
For valentines dinner, my wife, daughter and I made reservations at Rain Uptown. This has historically been one of our family's favorite places to eat for special occasions. Saldly this was our worst dining experience in a long time. The restaurant was under staffed for a busy night. Our waiter did his best and had a good attitude but was completely overwhelmed and was unable to even handle basic issues of providing water and breads for the table. I expect better staffing when taking reservations. It's inexcusable to be under staffed when you know ahead of time how many your serving and when they will be there.
For valentines they offered a shortened menu which I'm okay with on nights like this but the menu items were not good or cooked to order. Everything appeared to be prepared ahead of time and sitting under a heat lamp. This is my favorite place to go for a quality steak but this menu only had medallion tenderloin which where bite size and over cooked. My wife ordered ravioli that came out cold so she sent the dish back. The waiter picked up her plate walked to the kitchen and immediately returned with a fully prepared plate of ravioli. So either he gave her someone else's order or the plates of food were just sitting there under the heat lamp.
This was not a cheap night nor did I expect it to be. But the service and food where not what we paid for.
We were not the only table that felt this way. Several tables in the restaurant were openly complaining about similar issues. At no point was a manager in the dining room to check on the service. We attempted to contact ownership after we left but after a week we have received no response.
The waitstaff seemed really short-handed on Valentines. It took 45 minutes to get our check, have the credit card run, and returned. It's a good thing we didn't have anything else planned after dinner because we would not have made it! A decent experience, but not what we were expecting.
Excellent food. Live music was very entertaining. Very nice evening out
This was the PERFECT venue to Celebrate 2 EXTRAordinary Mother's BDay Week! Also FANTASTIC Place to WELCOME Family Home to LUBBOCK after 35 years away! Tasty appetizers, comfort food for entire group, & Wine selection well paired to Menu offerings! Michael was both knowledgeable and attentive!
Place is dark , but good food with interesting menu.
They obviously had an off night in the kitchen. Will be back fo mr another try, but this night was unexpected. Would not recommend at this time, but have been there before and it was exceptional. Food and ticket time was not up to expectations this go around.
Food and service was very good. Bar was very slow and wine list is almost nonexistent. Tried to order 4 different wines by the glass and they were out of all of them. They brought me a wine to taste and see if I liked it and it was oxidized and tasted bad. They need to update their wine list.
Expensive for the quality. My husband and I both had pasta. It was like eating a bowl of oil and butter and my chicken was soggy
Cocktails were great but I was very disappointed in the food