I made 6 long distance calls to the Louisiana Downs Race Track to make reservations for restaurant reservations in the box seat area. NOBODY knew that the restaurant was NOT open on Thursdays; so I got a reservation for lunch. NOT!!!! Food was NOT being served up there. The other calls I made to the Race Track were answered by operators who knew NOTHING about ANYTHING, and I was transferred to someone who would know something. Each and every time I was transferred, I got a recording! Your operators who answer the phones should at least know: #1 the restaurant (Sky Club) is NOT open on Thursdays; #2, what days it IS open; #3, what time is Post Time on each and every race day; #4 the difference between BOX SEATS and the SKY CLUB!!