Nearby points of interest
Nearby points of interest
About Q at The Empress - The Fairmont Empress Hotel
Q represents Queen and country, the revered figure for whom this hotel was named. A singular letter, for a very singular space. Located in the most storied room in Victoria, Q at the Empress is a must-visit culinary celebration that is second to none. This atmospheric space has a distinctly modern, contemporary feel, all the while staying true to the building’s unique iconic heritage with its dark cherry wood ceilings and spectacularly detailed moldings. Focusing on regional ingredients, the carefully curated menu features locally sourced seafood, meats and produce prepared surely and skillfully by Chef Morgan Wilson and his incredible team. Try one of over 850 bottles of wines from the temperature controlled visible wine wall featuring the best of the Pacific North West and select vintages from all over the globe. From romantic dinner to vibrant social event all you need to do is just sit back, relax and enjoy Q at the Empress, the place to be on Vancouver Island.
Victoria, BC V8W 1W5
Hours of Operation:
Breakfast: Daily: 6:30am - 11:00am; Lunch: Daily: 11:30am - 2:30pm; Dinner: Daily: 5:30pm - 10:30pm
Belleville & Goverment Streets
CAN$31 to CAN$50
AMEX, MasterCard, Visa
Valet or self parking is available in the Fairmont Empress parkade
Private Party Facilities:
The Royal Table is an added refinement to your fine dining experience. Providing guests with a heightened touch of elegance during their dining experience, this experience is truly memorable for a birthday, engagement or simply an evening together. From silver cloches and candelabras to customized wine selections from our Sommelier and a few special touches from the Chef, The Royal Table service provides a sophisticated refinement to an enchanted dining experience. The cost is a C$30 surcharge per person in addition to meal selection costs.
Private Party Contact:
Dining Reservations: (250) 389-2727
Cocktails, Farm to Table, Gluten-free Menu, Non-Smoking, View, Wine
Q at The Empress - The Fairmont Empress Hotel Ratings and Reviews
It was very noisy. My meal was not cooked correctly, but was returned to the kitchen. It did arrive cooked better but by then my partner had finished his meal. We were given complimentary desserts which were very good. All in all our dining experience was the longest we've had, it was roughly 2 1/2 hrs which I feel is far too long. I noticed other diners that came after us that had there drinks/appies and mains before we got our main. I also had too wait a very long time for my first cocktail.
Probably won't be going again.
PS - please bring back the Bengal Lounge :-) Never had a bad experience there.
The ambience was wonderful. Our waiter was great but seemed that he was taking care of too many other tables which impeded our service. There were only 2 waiters working the floor. We had asked for salt and ground pepper after our entrees were presented but were not brought any and the steak which we asked to be prepared medium came on the rarer side of medium-rare.
Other than that we had a fantastic time and will likely be back. The live music was also great to hear.
My son and I went for a small celebration meal. So disappointed with the flavours. The pasta with crab and arugula was monochromatic so to speak with no highlights or depth to the dish and I don't mean hot sauce. Very expensive for such a bland meal. We had the seafood tower, which was in a bowl, the poke was the high point, and the salmon needed more robust flavours.
Staff were efficient and helpful but I would not go back for a meal over 240.00 without alcohol.
We were treated with flair and elegance. Superb ambiance and setting. Not just a small experience but full of all the elegance that is so necessary for the an original afternoon British Tea experience. Reservation a must. Plan on lots of time to get to Victoria from Vancouver. 3 hours but a lovely ferry ride.
Wonderful! Had been wanting to go since the renovation and had a delightful evening. The service is impeccable,friendly, warm and professional, not stuffy. I wish I could remember the name of the fantastic woman who was serving us. I would hope to get her again on future visits. The renovation is very well done, keeping the tradition and history and adding a modern sensibility. The food is creative and delicious, beautifully presented and amazing value for the setting. What a gem! Definitely look forward to future visits. Our new go to special place!
Their new chef is beyond compare. The flavor profiles were outstanding and the service ... ah the service.
It's always been a solid dining experience (my wife and I have been there twice before) but the new chef is outstanding and the service had always been top-notch making this our new go-to for date nights.
Lovely service, excellent food and funky, happening room.
As locals we thought we would give the restaurant a try while "Dine Around" is on.
We were very impressed with the amazing menu that was well executed with local wine pairings.
The only thing is it is an open room, so is a little noisy. However this gives it a fun vibe.
High end dinning we all loved , classy, excellent service, and food.
Did the dine around which made it affordable, and we will definitely return.
Would be fun to take visitors for lunch or dinner. Then we all enjoyed a evening walk
around the inner harbor .
It was my 7 year marriage anniversary, I did informed the team about the same and was expecting atleast a complimentary dessert or something but it did not happen.
Food was not that great too but expensive.
Surprised did not went the way I arranged prior to pur arrival.
Our service was extremely slow and when I enquired about the wine that was on the daily sheet menu the server could not tell me anything about the wine other than it was white!! It took us over 30 minutes to get a glass of sparkling water. It took over 30 minutes for the server to take our order and it took over an hour to get our food. Far too long a time for a business/work lunch. We were a table of 8 and there were only four other people in the restaurant at this time. Not sure why everything took so long!
Our experience was exceptional except for one thing. That was the noisy live music being played in the QLounge at the other end of the room. The physical division does not take away from the amazing acoustics that this wonderful heritage building is known for, so the sound carried way to well. Along with that, the music was much more suited to a Coffe House scene than even the new classy ambiance that the Q at the Empress and the Q Lounge have been designed to be. Please reconsider who you hire for entertainment in the Q Lounge as it will definitely affect the dinning experience of those who are expecting a more subdued and classy dining experience in Q at the Empress.
I took my boyfriend out for his birthday dinner and drinks, the staff were bubbly and friendly wishing him a happy birthday throughout the night. We were too full to order desert but the kitchen especially prepared a little surprise birthday treat on the house, which was irresistible and made the evening that much more personal and special. Thank "Q" for a lovely evening :D
This was my first experience at the Q restaurant. I booked through OpenTable and it was a breeze. The most notable point is the service. I was impressed with the staff from the moment we arrived until we left - they are polite, professional and attentive. The charcuterie lunch option looked incredible, although we opted for sandwiches. These were delicious but sloppy to eat. The "dill fries" were fries sprinkled with dehydrated dill, so not overly impressive but hot and crunchy. Portion size was good. The hefeweizen was very good and well priced. The overall lunch price was high, but expected for the venue. I would definitely recommend the Q and look forward to returning again - primarily for the great staff and service.
The tenderloin was outstanding - the dessert (strudel) not so much (soggy). Salad also wimpy. House red (Spanish) wine was good. Service great!
Personally did not enjoy the very heavy ambiance of the room -- it felt like we were dining in an old, British gentleman's club, with all the dark wooden panels and heavy, carved, ornate wooden beams in the ceiling. It did not feel friendly or particularly comfortable.
Also, thought the choice for lighting that looked like giant, lighted puzzle pieces felt out of place and incongruous with the rest of the room. Chandeliers would have been more fitting.
It was the day before Christmas eve and we wanted to have dinner where there was beautiful decorations to get in the mood for the season - there were minimal Christmas decorations and it could have been any time of the year, as opposed to Christmas.
We couldn't have been happier with our romantic, pre-Christmas lunch for two. From the lovely appetizer buffet, to the comfort-food main dishes, and the authentically friendly service, and of course the wonderful Empress Hotel, this was a magical experience. Well worth the trip from Pender Island. Thank you.
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