About Q at The Empress - The Fairmont Empress Hotel
Victoria, BC V8W 1W5
Q represents Queen and country, the revered figure for whom this hotel was named. A singular letter, for a very singular space. Located in the most storied room in Victoria, Q at the Empress is a must-visit culinary celebration that is second to none. This atmospheric space has a distinctly modern, contemporary feel, all the while staying true to the building’s unique iconic heritage with its dark cherry wood ceilings and spectacularly detailed moldings. Focusing on regional ingredients, the carefully curated menu features locally sourced seafood, meats and produce prepared surely and skillfully by Chef Morgan Wilson and his incredible team. Try one of over 850 bottles of wines from the temperature controlled visible wine wall featuring the best of the Pacific North West and select vintages from all over the globe. From romantic dinner to vibrant social event all you need to do is just sit back, relax and enjoy Q at the Empress, the place to be on Vancouver Island.
Hours of Operation:
Breakfast: Daily: 6:30am - 11:00am; Lunch: Daily: 11:30am - 2:30pm; Dinner: Daily: 5:30pm - 10:30pm
Belleville & Goverment Streets
CAN$31 to CAN$50
AMEX, MasterCard, Visa
Valet or self parking is available in the Fairmont Empress parkade
Private Party Facilities:
The Royal Table is an added refinement to your fine dining experience. Providing guests with a heightened touch of elegance during their dining experience, this experience is truly memorable for a birthday, engagement or simply an evening together. From silver cloches and candelabras to customized wine selections from our Sommelier and a few special touches from the Chef, The Royal Table service provides a sophisticated refinement to an enchanted dining experience. The cost is a C$30 surcharge per person in addition to meal selection costs.
Private Party Contact:
Dining Reservations: (250) 389-2727
Cocktails, Farm to Table, Gluten-free Menu, Non-Smoking, View, Wine
Q at The Empress - The Fairmont Empress Hotel Ratings and Reviews
We went over for a belated Valentine's D ...
We went over for a belated Valentine's Day date. What a great place to take a date. Beautiful integration of the antique wood work and modern decor. Food was tremendous and the service was incredible. Really a special occasion.
It was my 7 year marriage anniversary, I ...
It was my 7 year marriage anniversary, I did informed the team about the same and was expecting atleast a complimentary dessert or something but it did not happen.
Food was not that great too but expensive.
Surprised did not went the way I arranged prior to pur arrival.
It's hard to say as there is a lot of ch ...
It's hard to say as there is a lot of change underway at the hotel, but this was certainly not at the level we've come to expect from The Empress. The food was amazing, but the rest of the package seemed a little underdeveloped.
Our service was extremely slow and when ...
Our service was extremely slow and when I enquired about the wine that was on the daily sheet menu the server could not tell me anything about the wine other than it was white!! It took us over 30 minutes to get a glass of sparkling water. It took over 30 minutes for the server to take our order and it took over an hour to get our food. Far too long a time for a business/work lunch. We were a table of 8 and there were only four other people in the restaurant at this time. Not sure why everything took so long!
Our experience was exceptional except fo ...
Our experience was exceptional except for one thing. That was the noisy live music being played in the QLounge at the other end of the room. The physical division does not take away from the amazing acoustics that this wonderful heritage building is known for, so the sound carried way to well. Along with that, the music was much more suited to a Coffe House scene than even the new classy ambiance that the Q at the Empress and the Q Lounge have been designed to be. Please reconsider who you hire for entertainment in the Q Lounge as it will definitely affect the dinning experience of those who are expecting a more subdued and classy dining experience in Q at the Empress.
I took my boyfriend out for his birthday ...
I took my boyfriend out for his birthday dinner and drinks, the staff were bubbly and friendly wishing him a happy birthday throughout the night. We were too full to order desert but the kitchen especially prepared a little surprise birthday treat on the house, which was irresistible and made the evening that much more personal and special. Thank "Q" for a lovely evening :D
This was my first experience at the Q re ...
This was my first experience at the Q restaurant. I booked through OpenTable and it was a breeze. The most notable point is the service. I was impressed with the staff from the moment we arrived until we left - they are polite, professional and attentive. The charcuterie lunch option looked incredible, although we opted for sandwiches. These were delicious but sloppy to eat. The "dill fries" were fries sprinkled with dehydrated dill, so not overly impressive but hot and crunchy. Portion size was good. The hefeweizen was very good and well priced. The overall lunch price was high, but expected for the venue. I would definitely recommend the Q and look forward to returning again - primarily for the great staff and service.
The tenderloin was outstanding - the de ...
The tenderloin was outstanding - the dessert (strudel) not so much (soggy). Salad also wimpy. House red (Spanish) wine was good. Service great!
Personally did not enjoy the very heavy ambiance of the room -- it felt like we were dining in an old, British gentleman's club, with all the dark wooden panels and heavy, carved, ornate wooden beams in the ceiling. It did not feel friendly or particularly comfortable.
Also, thought the choice for lighting that looked like giant, lighted puzzle pieces felt out of place and incongruous with the rest of the room. Chandeliers would have been more fitting.
It was the day before Christmas eve and we wanted to have dinner where there was beautiful decorations to get in the mood for the season - there were minimal Christmas decorations and it could have been any time of the year, as opposed to Christmas.
We couldn't have been happier with our r ...
We couldn't have been happier with our romantic, pre-Christmas lunch for two. From the lovely appetizer buffet, to the comfort-food main dishes, and the authentically friendly service, and of course the wonderful Empress Hotel, this was a magical experience. Well worth the trip from Pender Island. Thank you.
The food and surroundings were good. Se ...
The food and surroundings were good. Service could have been a little better. However it was very overpriced for what we had. The food was good not great. The drinks especially were grossly overpriced. Probably would not go back again.
We always enjoy dining at the Q at the E ...
We always enjoy dining at the Q at the Empress. It has been our destination for special occasions for decades. The recent remodel was impressive while retaining the historic elements of the restaurant we've come to enjoy. The staff were friendly and attentive to our needs.
I treated my parents to a special Christ ...
I treated my parents to a special Christmas dinner at the Q in the Empress. They enjoyed a perfect evening from the moment they arrived. The atmosphere, service, food and wine were all exceptional. A special thank you to the waiter...unfortunately I don't know his name, for making the entire dining experience so special. I have never heard my parents sound so thrilled! I can't wait to dine at the Q the next time I visit Victoria.
I chose Q for lunch over High Tea to cel ...
I chose Q for lunch over High Tea to celebrate my birthday with my mom, and what a great decision. We arrived early but were cheerfully accommodated. The three-course monthly special started with a tapas/salad bar of olives, breads, cheese, cold cuts, two salad types, and exotic salad additions. There was a choice of three different mains, and a seasonal dessert. Everything was of outstanding quality, making for a very memorable experience in a renovated space that successfully marries historic interior with contemporary updates.
I'm a local who knows the Empress proper ...
I'm a local who knows the Empress property well and wasn't dismayed by the closing of the Bengal Lounge or the previous fine dining space. I had eaten in both.
I was hopeful that the new look and contemporary feel of The Q would be just what the property needed.
The Q as a venue is great... both the bar and the restaurant. But, there were a few stand outs that I believe Could prove 'counter productive' to real success. Please see beliow:
having your website describe what a diner should wear is unnecessary
telling a diner on the website how long they have to eat...to allow others in, is unnecessary- the food service alone should manage that
the servers, though friendly, were not trained to the level of the restaurant
wine knowledge was weak
the style of the dishes used to serve the food did not have the level of 'sophistication' your website alluded to
the food 'styling' on the plate was uninspired
We, as a group, were disappointed because we held great hope for the new space.
The restaurant was mostly empty and on a mid December evening that's a concern, I would think.
I do hope this review helps....I want the Q to be successful!
We went for the Christmas buffet special ...
We went for the Christmas buffet special and it was very nicely presented and the turkey main course was just like home cooked. Entry was a little difficult due to ongoing construction but once inside the renovations are taking shape and everything is first class. Will go back over the year as the lunch special is supposed to change with the season. A first class treat.
Was a bit disappointed overall. Nothing ...
Was a bit disappointed overall. Nothing really wrong with the place, not sure it fits the Empress, may just take a bit of getting used to. Wine by the glass is well overpriced but I guess it's the location. It was very quiet in the night we went so that may be a part of it. Will definitely give it another chance.
I took my neighbour for lunch and we enj ...
I took my neighbour for lunch and we enjoyed our outing. The table decoration for Christmas was a bit sparse. Our waiter was excellent, friendly and attentive.
The ceilings are so beautiful and the new Reno updates nicely. Still needs a bit more of the cosy factor. Otherwise a lovely place for lunch. Thank you, NKidd
Overall great experience; we were celebr ...
Overall great experience; we were celebrating a birthday and enjoyed a great breakfast in a wonderful atmosphere. Menu was well curated, and everyone from vegetarians to meat lovers in our group were able to find something appealing. Bit of a hitch with the service, but that being said, the manager and host were very attentive, we had a lovely time, and I would absolutely go back.
It is not often that a restaurant of thi ...
It is not often that a restaurant of this class offers a "family style" tasting menu, but this recently introduced feature at "Q" is definitely worth trying if you are in a group of four-plus. It was a culinary delight and a very fun way to spend the evening - it radiates conviviality!
Very Beautiful restaurant. Food was exc ...
Very Beautiful restaurant. Food was exceptional, wine was fantastic, and our server was amazing. He was funny, and very attentive !! The decor was gorgeous...very modern and chic. Almost didn't feel like I was at home, felt like I was in a chic restaurant in LA or Vegas. I do miss the old Empress...nothing compares to that, however Victoria did need a beautiful restaurant like this.
My husband and I recently went to the Q ...
My husband and I recently went to the Q for our anniversary and we were offered the best seat, located right next to the very large fireplace. Normally the table seats 6, however because it was a slow night, we were able to sit there. The ambience was incredible, I could have sat there for hours, just relishing at the feel of being there. There was not too many other tables, at least no one that was around us or we could see without getting up (it was a rainy Wednesday evening, off season), which made us feel extra special, like this beautiful, mahogany place was reserved just for us!
The food was nice, although the flavours didn't necessarily blow us away. He had the steak and I had the lamb, which were both cooked perfectly. In my opinion, the best thing on both of our plates was a farro risotto-like side that comes with the lamb. Also, the chocolate hazelnut cake was delicious. Everything else was moderately above par.
Our server was very kind, soft-spoken and knowledgable.
Overall, the ambience of the restaurant was my favourite part of being there. We had a lovely evening, largely in part to coming here!
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