About Mastro's Steakhouse - Palm Desert
Palm Desert, CA 92260
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.
Hours of Operation:
Sunday - Thursday: 4:00pm - 10:00pm; Friday & Saturday: 4:00pm - 11:00pm
$50 and over
AMEX, Diners Club, Discover, MasterCard, Visa
Live entertainment & dancing nightly at the piano bar.
Private Party Contact:
Kelly Greene : (760) 776-6777
Banquet, Bar Dining, BYO Wine, Corkage Fee, Entertainment, Full Bar, Late Night, Non-Smoking, Private Room, Wheelchair Access, Wine
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Mastro's Steakhouse - Palm Desert Ratings and Reviews
My wife and I were celebrating our 14th wedding anniversary. We each had the fillet mignon and shared lobster mashed potatoes. The food was excellent and the service was outstanding. The staff gave us an anniversary card and complimentary dessert cake. I would go there again even if it was not a special occasion.
We went to Mastro's for the first time on Monday. We have past it for years but didn't go. We have been missing a wonderful steakhouse. The bone in filet was fantastic. Our waiter Bill was great.
We are from New York and are used to great steakhouses. This one is one of the best.
Only reason we went was that a friend had sent me a Gift Card for the restaurant. I expected the negatives that I indicated above in my ratings and was not disappointed. The place is over rated and terribly over priced. Live and learn whether it's someone else's money or my own.
The dining area needs some updating... lighting is very poor. There are 'lamps' on the table but they don't do anything. Room is not too inviting and dark. Needed flashlight to read the menu.
Meal portions and especially desserts are ridiculously large. No need to eat that much even if you are sharing. Food was excellent aa was the service......three of us shared our meal.
This was our second time at this location and unfortunately we won't be going back. The food and service were fine, but the noise level was unacceptable. It's not a very big restaurant and on the night we were there they had a piano player with a singer. The noise could be heard throughout the restaurant and was so loud I couldn't hear our waitress or have a conversation with my wife.
I understand that it was Saturday night and live music is expected, however, I felt like the ambiance was more like a bar or nightclub rather than an expensive restaurant.
My wife and I spent the weekend in Palm Springs and wanted a romantic dinner. I spent $200 on dinner and 2 drinks, which I'm fine with, but I expect the experience to equal the cost. I could have had the same experience at a local casino night club. Very disappointed in Mastro's and will have to find a new restaurant while visiting the desert.
Went to celebrate my Dad's birthday. Food was great. Energy was good. Service was a well-oiled machine. Downfalls: It was too loud to hear conversation as the night progressed. There was a mistake made on my drink (alcohol in a non-alcoholic drink) and we found after we left that we were charged for an appetizer we never received.
The menu has so many great options. We opted for salads and seafood appetizers along with one steak split between 3 of us, which was more than enough (the kitchen had it sliced and served on a hot plate). The drinks are very generous and presented in a nice manner. The service staff were friendly and professional. Fun people watching if you are seated in the bar area. There's live music and dancing every night.
Awesome steakhouse … a few great fish selections too (although could be more fish selections like some of their other restaurants. Side dishes are AWESOME… don’t miss the mac & cheese or gnocchi (one or the other, both super rich). Great vegetable dishes too - and deserts over the top … totally worth saving some room for. We try to split an entree, which is plenty with salad and sides .. IF you want to get to desert ….
We have enjoyed dining at Mastro's in other cities, so we decided to try it in Palm Desert. As anticipated, we were treated very professionally, seated quickly, a beautiful bread basket arrived and within minutes a fantastic Sauvignon Blanc by the glass was placed before me. I had a delicious lobster bisque followed by a crisp house salad. My husband ordered a ribeye cooked to perfection, medium rare. I wasn't hungry enough for an entrée, but I enjoyed the first two courses immensely. Our server was prompt and professional, and the food arrived in a timely fashion. The next day, I received a telephone message from one of the hostesses thanking us for coming to Mastro's and looking forward to seeing us again. No other restaurant has ever done a follow up call, I thought that was extra special!!
While the steak itself was exceptional the balance of the meal was not. However the real problem was that they packed people in to maximize sales and minimize ambience. We had people bumping into each other. Chairs being carried over our heads to set new tables and overall a poor experience due solely to management decisions on how many tables they would sit. The staff tried but it was not enough. When you are going to charge premium prices for food you have to include a premium experience. Mastro's does not provide an experience equal to the price they charge nor to that which they hold themselves out as offering.
Extremely disappointed in the final evening dessert. We came to celebrate Valentines day and along with that special event, it was out 30th anniversary of our engagement. Love the food and ambiance and was really looking forward to the famous butter cake dessert. To our disappointment, it arrived quickly and was cold. Not at all how it is normally served. Normally it is served hot with a crispness to the outside edges of the cake and like buttery melt in your mouth center. Ours cam cold and hard. This desert is what we were so looking forward to the end of our evening dinner. Normally I never make a bad comment but this was a huge disappointment to our beautiful celebration. We went elsewhere for a wonderful dessert as they were trying to move along tables. Very sad!!!
We were there with 500 other people to celebrate Valentines day. You could tell they brought in extra tables and chairs to put together more seating for that evening. The tabletop was not screwed down to the table base tight enough, and the table wobbled every time we leaned against or touched the table. Made for an interesting night trying to keep the wine from spilling ! The tables were pushed so close together that you could hear the table next to us whispering. The lobster mashed potatoes were phenomenal and would highly recommend them! My New York steak was just average, and not as flavorful as other good steak houses like Morton's or LG's. Overall, there are several better options for steak in the desert.
Our experience was excellent as noted above. We had a corner table at the rear of the quiet room. Our server was Melissa and she was perfect, very pleasant and giving us exactly the right amount of attention. The rest of her team were unobtrusive and very efficient. it was just the evening we had hoped for
I love mastros!! My only issue this visit was our very annoying neighboring tables. My husband and I couldn't wait to get out of there as one guy complained the whole time about how big the portions are and the other lady was a vegetarian. What are you doing at a steak house?!
The ladies at the front were really rude. We arrived very early for our reservation and asked if they could squeeze us in early, or at least put us on a waiting list but they refused. I then went on to Open Table and found a spot available in 5 minutes, booked it and then they had to seat us. Yikes.
We are huge fans of Mastro's, that is why we were so extremely disappointed in our service here. We felt rushed from the second we were seated. The server dropped a spoonful of mashed potatoes on my purse, promised to come back with a wet cloth, never did. Ordered my steak medium, was served rare, actually raw. By the time I got it back, my husband was nearly finished with his meal. Never apologized, no discount, no comp, no nothing. Didn't even come back to the table until we got the bill. Oh, and by the way.. if you say yes to the truffle butter, it's a $15 up charge per plate. They may fail to mention that up front. Not a big deal, but still worth the mention. Asked for the remaining portions of our meals to go and only received half of it. Just an all around poor experience.
I was a little disappointed in our visit this time. For having visited this location about 10 times, this particular time was kind of underwhelming. First off, when I made our reservation through OpenTable, I specified that we would have 2 babies with our party and as such, requested a table in the bar area (louder, would give us the ability to stand/hold them if we needed to). When we arrived, they had not read the note and had our party designated to be seated at a table in the back room (not bar) with absolutely NO room for 2 babies in car seats. To be honest, the hostess should have realized that when 4 adults walked in with 2 car seats, but I'll cut her some slack. When we saw the table and told her that that particular table wouldn't work for us, she made it seem like a hassle to find us another table, but finally did in one of the front rooms (again, not the bar, as requested). Our server was not the friendliest, which I've never encountered at ANY Mastro's location. I don't know if he just wasn't stoked to serve a table with 2 babies (who, for the record, did not make a single peep over the course of our 2-hour meal), but he definitely wasn't of the caliber that I generally associate with Mastro's. Our steak was well overcooked (my husband and I always order rare plus and split a large filet so that we have a fully unseared side to our steak), as they had either cut the meat prior to cooking, or had let the inner portion fall onto the hot plate, which cooked it. I would say by the time my meat got to me, it was about medium, not even medium rare. I can only imagine because they had me seated in a really difficult location, I was also served (and I'm not joking) 3 halves of brussel sprouts and one tiny spoonful of mashed potatoes that could maybe be considered two bites, while everyone else at the table was served normal-sized portions. WTF?! Don't put me at a crappy table AND not give me enough food! At least the butter cake was still good!
Dinner was very good. It was our first experience and wasn't clear when I made reservation that we would be in the lounge. A great place for drinks but not where you want a romantic evening with your husband. I will make sure to get into the dining room for dinner and maybe after dinner drinks in the lounge. Music every night is nice.
This is our second visit. We had exceptional service. The food was delicious. Loved the warm butter cake for dessert. One issue is the noise with the band. We asked to be moved to a quieter location as we were in a room where the band was too loud to talk.
We took my mother here for her 87th birthday. Everyone went out of their way to make her feel special. They had a card waiting and she got a yummy cake for desert!
The food was terrific and our server was great. The food was delicious. It was a little noisy for my dad but the live music was incredible!!! Really crowded bar scene. A lot of fun! Thank you!
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