Excellent food and service from start to finish. Carmine was really knowledgeable and cheerful.
Service terrible. Waiter never returned to our table. Salmon cold another server brought back to kitchen, where they microwaved it. Never refilled water glasses, never asked if we wanted another cocktail. The worst part is that I CALLED RESTAURANT, EMAILED FOOD BEVERAGE MANAGER, WHO NEVER RESPONDED!! I live in Las Vegas, will never go back.
Had New Year's Brunch here. The family I brought really enjoyed it. Natasha is a wonderful server.
We were a little disappointment as a party of four, sat down for dinner at 8:30 and they ran out of scallops on New Year's Eve. Three out of four people wanted to order scallops, that was disappointing.
The service and the atmosphere was nice. However the food was bad. We waited too long to receive our food, then we got the food my steak was overcooked. Then they brought us a new state which was also very chewy considering it was a fillet mignon, it tasted and felt like a sirloin. The manager was very nice and comping our meal, however, he brought Ask Desert to compensate for experiance, but only one of the three items he brought were worth whatever we would’ve paid for them. Not sure he will go there again
I hate having to give a restaurant bad reviews but this place was awful. We came here on new year's Eve because it was the only restaurant with availability. That should have been the first warning sign. Food was overcooked and chewy. The waiter was nice but I suspect it was his first day on the job. Wine was mediocre. At least the bread was good.
We went for NYE and had a lovely meal. Most of us had the prime rib. Was a little disappointed that it was only served with mashed potatoes but it was good and others had the scallops which were wonderful. The bar is very nice and all the employees as well as management were attentive. We would go back.
One of our favorite restaurants each time we travel through Vegas. J.W.Marriott is always our home away from home in our travels. Nice to have such a fine restaurant in house. Good food, excellent service.
The HAWTHORN GRILL is not as good as the former CARMEL ROOM
We went for Lobster dinner. The hot butter fr Lobster dip had a off taste to it. The hot butter must be fresh. The off taste of the hot butter ruined what would have been a great dining experience.
The service was excellent and the staff was very friendly. A nice place for a relaxing evening.