About Buca di Beppo - Palo Alto
Buca di Beppo serves authentic Italian cuisine in an eclectic, vintage setting. Our dishes are served family-style, meant to be shared by everyone at the table. Two sizes are available: BUCA SMALL feeds two or more and BUCA LARGE feeds four or more. At Buca, guests delight in our lively atmosphere, enjoy the classic tunes of Frank Sinatra and Dean Martin and admire our decor, including family photos and candid shots of Italian-American icons, such as Sophia Loren and Joe DiMaggio. Our energetic atmosphere, delicious food and friendly staff make Buca di Beppo the perfect place for great Italian food and fun.
Palo Alto, CA 94301
Italian, American, Comfort Food
Hours of Operation:
Monday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm, Sunday: 11:00am - 9:00pm
$30 and under
AMEX, Discover, MasterCard, Visa
Our full menu is available for Buca To Go and Delivery. If you're hosting a special occasion or group event at your home, office or a local area reception hall, Buca To Go or Buca Delivery is the perfect choice. Our friendly & professional staff will assist you with your order, arrange a specific pick-up time for Buca To Go or deliver your order ($25 delivery fee applies to deliveries). Plates, napkins, eating & serving utensils and condiments are included. No minimum purchase required. Please allow 3 hours for same-day delivery and call for questions/details about our delivery service area
There is a 3-level parking garage directly behind us at City Hall. It is free of charge but fills up quickly on weekends.
We are very close to the Palo Alto BART station.
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Delivery, Full Bar, Gluten-free Menu, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine
Special Events & Promotions:
Whether you’re celebrating a special occasion, planning a business dinner or having a night out with family and friends, Buca di Beppo is your answer to one fabulous group dining experience! Buca serves authentic Italian family-style meals in an eclectic, vintage setting. Our knowledgeable staff will help organize and plan your group event or meetings with diverse lunch or dinner banquet packages - ideal for groups of 20 or more. Private and semi-private rooms are available.
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From Buca's delicious, Italian cuisine to the fun and festive atmosphere, we know how to have a good time! Our dishes are served family-style, meant to be shared by everyone at the table. We can accommodate any event or budget, from business occasions to casual family affairs.
Buca di Beppo - Palo Alto Ratings and Reviews
I had scored a $20 off coupon for Buca, so we ordered the delicious Chicken Saltimbocca. Our server was a bit ditzy and kept forgetting parts of our order. However, the overall experience was quite good, and the food was terrific and served at just the right temperature.
I have been to other locations before and I think this was the worst experience. We either had a bad waiter or a waiter that was having a bad day. He was very dismissive. Because we decided to do the wine special on the table, he told us we were ordering the "cheap wine". When he pored our wine, he spilled it on my wife's plate and on the table when he pored my wine. Toward the end of our meal, I saw him playing with some sort of wiring device in his mouth and not washing his hands. I was ready to go at that point. I also saw another waiter eating off what appeared to be leftovers from a patron's plate.
We have been to Buca at least 1/2 a dozen times for dinner. The experience has always been slightly better than mediocre but we have always left satisfied because we felt it was a decent place for large groups. This last experience was very different. The waitress was nice enough. When we sat she asked if we were celebrating a special occasion- to which I told her that we were celebrating the 10 y/o girl's bday. But when our desserts came- no recognition what so ever for the bday.
Truthfully, that was just the icing on the cake for our lousy dinner. The food was really horrible. We ordered the chicken Marsala and it was so sweet, as if they had added sugar to the sauce, that it was relatively inedible. I told the waitress but that's as far as it went. We also ordered 2 pasta dishes. The one pasta dish had chicken in it that was so over-cooked, it was nearly impossible to chew. Th other pasta dish had a so-called meat sauce that was so watery, they should be embarrassed to serve it.
Bottom line- we will not be back.
The entrance is very weird. Several groups including us got confused by the kitchen setup before the podium where they take you to the seating area. As noted by other reviews, the smell of bleach and steam air really made kind of bad experience at this venue.
Used to love this place. Now had FOUR bad experiences there in a row, so, it's no longer just a "one-off" issue. The service is simply no good. The food is hit and miss. This time, bread was cold and the Apple Gorgonzola salad did not have any salad dressing on it! Get it together guys...
We have been to other Buca locations and have a good experience. We are extremely disappointed with this location. The service is horrible. There was no attention to customer needs. We even have to ask for the menus. The drinks were mixed up. One drink was served when we asked for the check. Some employees were playing their smartphones at the back of the restaurant! They should be paying attention to customers!!!!
This was our first Christmas dinner at Buca di Beppo, although we'd dined here many times before. The food is always good, and this time was no exception. We ordered salad, calamari, veal parmesan and eggplant parmesan. Our waiter brought our salad and calamari, then he brought the check and left. Um, what? I looked at the check, and he had closed out our tab. My husband flagged him down and asked why he had already given us the check. The waiter said, "Oh, did you order more food?" I looked at him like he had two heads, and I said, "Seriously? You don't remember that we ordered entrees?" He said to tell him again what we had ordered and he'd go get it.
A bit later, he brought the entrees, and they were good, as always. Then he put the check down on the table again. WTH? I asked for a dessert menu, and he said, "Oh, you aren't finished?" So he took the check and our dessert order. A short while later, he came back with the dessert...and the check. I realize working on Christmas Day can be stressful, but the restaurant wasn't any more frenetic than normal. I don't know what this guy's problem was, but I think he was too flaky to work on Christmas Day.
Our party of 7 arrived on time for a weekday birthday lunch, we were asked to wait while they set up our table, it took ~15 minutes. We were seated directly next to a large, very loud group while there were plenty of open tables. Accommodated our request for a table change, lots of open tables. Service was very slow, once platters of food arrived there was a wait for serving utensils. In the end, our server told us "nobody showed up for work", she was not a server, usually worked in the bar. The food was really quite good, but overall experience for a fun celebration was lacking.
The restaurant for some reason didn't get our reservation from Open Table. They didn't seem surprised that this happened, and said, "it happens sometimes", and didn't seem very concerned. They were able to get us setup with a table in about 20 minutes thankfully, but I was definitely a little concerned by their lack of concern about a known issue and that it didn't seem they were doing anything to mitigate the issue. Service was pretty slow, but food was good.
Have been to this restaurant many time and was terribly disappointed. Management has severely deteriorated since our last visit about a year ago. Our server was incredibly overworked. She had tables upstairs and downstairs. She was working her butt off while many coworkers were congregating at the bar discussing their social lives. Meanwhile we were waiting and waiting and waiting for everything but the food.
Our food arrived quickly, but the baked ziti which is normally a favorite was flavorless and poorly assembled. The chicken saltimbocca was ok, but missing the sage garnish we have seen in the past that boosts the flavor. We had the colossal brownie sundae to celebrate my daughters birthday and the brownies were stale! Sort of capped off the entire experience. Then as we left, the basket of mints that used to reside by the hostess station was gone. :(
We will not go back.
Had a poor dining experience...our server went to tend bar and forgot about our table for almost 30 minutes long after we had finished. Plus sitting right next to the noisy kitchen, we don't plan to return to what used to be a family favorite. Too expensive to tolerate poor service.
We made a reservation here for Thanksgiving. They called us the day before to confirm our reservation for the 24th. When we arrived, the table was not ready and we waited for an extra 20 minutes. Once seated at the table, we were given the regular menu. When we asked for the Thanksgiving Menu, the waiter told us they ran out of food "two hours ago". We immediately left, as we did not go there for their mediocre italian food. I don't know why this place is getting good reviews. Deceptive!!
All server was awesome. The food was delicious. Service was prompt. This is definitely a place that I would recommend for family-style eating it's a very nice Quaint restaurant not too loud but perfect for a first date or as I said before a group setting. I would highly recommend this restaurant and location.
I had an enjoyable visit. Our server seemed a little inexperienced - there were some issues with the check but they were taken care of. He did not really come around to ask how we were doing or refill our drinks.
The food was very good though. I love the decor inside, and its a fun place for a family. You're likely to run into neighbors there, which is fun.
Dependable quality Italian food. Couldn't fault it. Unfortunately the service completely let the place down. We had a reservation for 7:45pm, arrived 5 minutes later and it took almost 20 minutes to get us seated. The maître d' was on the phone and took another phone call before even talking to us, one of which was a lengthy reservation that she for some reason attempted to do on speaker phone in a very noisy restaurant, leaning into the phone and shouting.
When we did get attention, she complained that "the computer is frozen, I can't do anything" and just yelled for a co-worker. 5 minutes and more yelling later the co-worker appeared and asked why she didn't call her over sooner. She said that she did, but the co-worker pointed out that she was wearing a headset and why didn't she call via that. Wonderful
We were seated by 8:10pm and were promptly ignored. Flagged down a bus boy who found our waiter. Drinks order placed. Drinks arrived and order placed. ~8:50pm, order arrived, but no serving ware and no individual plates (all the food arrives in the middle - a good system). We had to pick at the food with our forks from the serving bowls. 9pm, no individual plates. Flagged down a busboy who said our waiter would come. He didn't. Flagged down another waiter who rather than bringing us some plates decided to go find our own waiter. She found him eventually an our plates arrived. 9:15pm and we can start to eat the (now almost cold) food.
9:40pm and we're finished. We order another glass of wine from our now very attentive waiter (who to his credit checked in on us several times after his first failures). 10pm - wine didn't arrive. I went looking for the waiter at the bar area but he was nowhere to be found. Asked around and he eventually turned up and said the bar is slow on drinks tonight. Really? Bar was empty when we went looking.
Sorry guys, this is not what expect. Our second visit will be our last. Shame since the food is divine.
First impression with host wasn't good at all, it took them almost 15 min to seat us. The food wasn't the best and service could have been better. I do want to give credit to the server he did the best he could considering he didn't had no help and looked like he was serving al the tables around us.KUDOS for the server although not for the rest of the team.
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