About Buca di Beppo - Jacksonville
Jacksonville, FL 32256
Buca di Beppo serves authentic Italian cuisine in an eclectic, vintage setting. Our dishes are served family-style, meant to be shared by everyone at the table. Two sizes are available: BUCA SMALL feeds two or more and BUCA LARGE feeds four or more. At Buca, guests delight in our lively atmosphere, enjoy the classic tunes of Frank Sinatra and Dean Martin and admire our decor, including family photos and candid shots of Italian-American icons, such as Sophia Loren and Joe DiMaggio. Our energetic atmosphere, delicious food and friendly staff make Buca di Beppo the perfect place for great Italian food and fun.
Italian, American, Comfort Food
Hours of Operation:
Monday - Thursday: 11:00am - 10:00pm, Friday & Saturday: 11:00am - 11:00pm, Sunday: 11:00am - 9:00pm
$30 and under
AMEX, Discover, MasterCard, Visa
Our full menu is available for Buca To Go and Delivery. If you're hosting a special occasion or group event at your home, office or a local area reception hall, Buca To Go or Buca Delivery is the perfect choice. Our friendly & professional staff will assist you with your order, arrange a specific pick-up time for Buca To Go or deliver your order ($25 delivery fee applies to deliveries). Plates, napkins, eating & serving utensils and condiments are included. No minimum purchase required. Please allow 3 hours for same-day delivery and call for questions/details about our delivery service area.
Free self parking in mall parking lot.
JTA bus stop at Avenues Mall.
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Chef's Table, Corkage Fee, Full Bar, Gluten-free Menu, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine
Special Events & Promotions:
Whether you’re celebrating a special occasion, planning a business dinner or having a night out with family and friends, Buca di Beppo is your answer to one fabulous group dining experience! Buca serves authentic Italian family-style meals in an eclectic, vintage setting. Our knowledgeable staff will help organize and plan your group event or meetings with diverse lunch or dinner banquet packages - ideal for groups of 20 or more. Private and semi-private rooms are available.
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From Buca's delicious, Italian cuisine to the fun and festive atmosphere, we know how to have a good time! Our dishes are served family-style, meant to be shared by everyone at the table. We can accommodate any event or budget, from business occasions to casual family affairs.
Buca di Beppo - Jacksonville Ratings and Reviews
Had reservations at 7:30. Showed up to empty restaurant and was told the kitchen was backed up, it would be another 20 minutes. We were ready to leave and go to Olive Garden when they finally seated us. Finally got our food. The pasta was hard like it had been put in the microwave. All around bad decision. Love the one in Columbus. Jacksonville needs slot of help
Food was excellent but definitely better for groups not singles. My boyfriend and I went to the restaurant. The food was good but the serving sizes are made for groups of people and priced for groups too. If you have a large group and like the family sharing idea then this restaurant is for you!
The food was not good at all. My mother could not cut her eggplant parmesan with a butter knife or a steak knife with brut force. I had the manicotti, well what was supposed to be that. The filling was made with what tasted like a bad version of the powdered white craft macaroni and cheese. The bread that we got had a taste of ash as if someone had been smoking handled the bread before coming to our table. The only thing that we were served that tasted half way decent was the red sauce. Also our waiter had no clue what he was doing or any semblance of customer service skills.
It took over an hour to get our food after we ordered. Sent two entrée back. Our bill was incorrect and it took three revisions and a conversation with a manager to get it corrected. Below average food quality. Our waitress was new and unfamiliar with the menu.
I was always a big fan of Buca's but this past dinner was very disappointing. For starters, we were rushed through the entire meal - what ever happened to dinning?
Secondly, the chicken parm was soft - meaning they didn't brown the chicken long enough to cook the breadcrumbs. We also ordered shrimp fra diavalo which was really shrimp scampi served with penne.
We barely swallowed the last bite before the waitress was requesting our dessert order. This location feeds you rather than letting you dine.
Decided to take parents and grandparents out for dinner. Arrived with no reservation, parking lot was half empty and reception area was empty. No warm greeting from anyone here as we arrived and no host/hostess was to be found. When she did finally arrive she asked if we had a reservation and then we were told it was a 30 minute wait. I looked around and asked why. She said they were full. I said "okay, we will wait" and then proceeded to make a reservation on OpenTable that was only a 15 minute wait. I then returned to hostess and she said she couldn't guarantee that reservation. While waiting a party of 8 showed up for a Birthday and had a reservation and were told they had a 30 minute wait. They said "what's the point in having a reservation system if you can't guarantee the reservation." I agree. Why is this company paying for your service and not using the tools they have been given? On top of that I was trying to talk to the hostess about this and she just turned around and walked away to talk to the other hostess. I approached her and told her I was speaking to her and the other hostess just talked over me like I wasn't even there. When we were seated we asked to speak to the manager and when she came all she did was make excuses about how people called out. I work in the service Industry for a luxury brand and the first rule is to never make an excuse for the what happened. I'm not saying by any means I expect the same level of service but You should own the situation and resolve the matter. In this case I just wanted to let her know where she could make a few minor improvements, which includes having her hostesses take the time to listen to the guest but apparently she also has a problem just listening. I understand that people call out but the guest should never know the back of house issues. Needless to say although I do enjoy the food I will probably never return because of the front of house (hostess) service. Our server I must say was great!
Buca is a fun, vibrant, kitschie venue that delivers great food at reasonable prices. Decent and affordable wine and drink list, crazy fun, tasty desserts and great service. Their Italian specialties are prepared well, bread is terrific and you don't have to ask for a large pasta spoon! Family and group fun place. Don't miss the Pope Room for real 'celebrity' celebrations.
Other than our experience with the hostess, this was an excellent dinner. Our family was traveling to Orlando last night. While driving down the highway I was searching open table to see where we could eat quickly, then continue our drive to Orlando. This Buca popped up and we all immediately said, "let's go here!" I made the reservation and we followed the directions to the restaurant, which turned out to be 5 minutes from where we were. When we got there, apparently there was an hour wait for anyone who did not use Open Table. The hostess tried to tell me that even though we had made our reservation and were allowed a 15 minute window, we would need to wait at least 30 minutes to be seated because the kitchen was very backed up. I told her that was unacceptable because we had made a reservation that they offered and she should honor that. Then I said that we could at least sit down and have a drink and salad, because those would be easy and give us a chance to chill out. With an annoyed look, she told me she'd ask her manager if that was okay under the premise that to get our food, it would be 30 minutes. A minute later we were seated and the waitress took our order. Within a few minutes we had our salad and ten minutes later, our order was ready and served. So much for a kitchen backup. We were out of there and back on the road in 40 minutes. The waitress was excellent, but the hostess needs to work on her skills. It seemed obvious that she was upset with something about our reservation. Other than the hostess it was a great experience and I was thankful to have open tables 15 minute window backing me up.
Seated late - about 15 minutes after our reservation time. Several dirty dishes and silver ware. Waiter tried to make it better by 'personally' selecting our plates, forks, glasses to ensure they were clean. Manager took salad off bill which helped a bit. Not a great impression for our neighbors that had never been there before. Too bad. Usually have great service and food. Hoping for better experience next time.
We were there at 11:30 on a Sunday and the place was pretty empty. But the service was still pretty slow. I would expect that during their busiest hours. We were there for my mothers 92nd birthday and they knew that. I don't expect something for nothing but the kicker was when the wait staff showed up to sing happy birthday. At that point my wife and mom had already left and I was sitting there alone waiting for the bill. It was just weird. We've had previous good experiences at Buca. This just wasn't one of them. Chicken Limone was very good though.
We made a reservation on Christmas. once we arrived the place was a zoo, rude people with out reservations were giving the staff a hard time. They told us in advance that the kitchen was backed up and it could be as much as an hour before we would get our food once seated. We got a glass of wine chilled out. We were seated shortly after that, within 30 minutes and had a very pleasant waitress. She brought the bread out right away, our food also came quickly. I dont know who thought you could go out on Christmas without a reservation and not have to wait. I will return to this location.
I'd give this place 0 out of 5 stars if I could. Our orders never arrived in the 75 minutes that elapsed between ordering and just giving up. The table next to us arrived after we did and actually got their entrees, and when I asked the manager about it, he said he "look into it", but that was the last we saw of him. Ended up eating McDonald's in the car, and it was a MUCH better experience than Buca di Sucko.
The food was excellent. They use QUALITY ingredients which you can taste. Their offerings were outstanding. The enormous size of the entrées allowed us to bring some home for later.
The service was terrific. Everything we ordered was just right. We enjoyed our meal and the atmosphere, and we will certainly come back soon.
The service was awful. My daughter had a drink spilled on her by the waiter and was only given a hand full of napkins. We ordered the Penne Alla vodka no where in the description did it say spicy. This dish came out and it was so spicy you couldn't even eat it. The pasta was undercooked and the cocktails we ordered were so strong they were undrinkable.
Showed coupon before ordering meal from waitress. No discount given on bill, then after 15 min they said the discount would not accept the drinks amount and we were short by 3.15 so I told them to add a cannoli to the bill. 15 min later we are told the first bill would stay on hold for 3-4 days. We said ok and bring the cannoli. Left without the cannoli after waiting for it another 10 min. No waitress came past.
Buca always delivers great food and service! We came this time for my birthday with my father, my brother, and my almost 2 yo son. We had the apple Gorgonzola salad to start and even my "what's wrong with this cheese" dad went back for seconds. Our entrees were stuffed chicken and baked ziti with added meatballs. I love the baked ziti! I get it almost every time I eat there! The chicken was perfect!
My boyfriend and I had a lovely time at Buca di Beppo and we would certainly go again. He ordered the Spicy Chicken Rigatoni and loved it. I had the Penna alla Vodka with chicken, and thought it could've been better. It was spicy, which was different for a vodka sauce, and it tasted a little on the plain side. For dessert we ordered the colossal brownie sundae and that was absolutely huge and delicious! Our server, Austin, was great as well. We were seated in the Eggplant room next to a party of about 20 people so it was fairly loud. We asked for a booth, and there were plenty available, but we were told that you need to make reservations to sit at a booth. The table was slightly uncomfortable because the one end that folds under the table wouldn't stay and kept me from putting my legs comfortably underneath. This was my very first dining experience at Buca di Beppo and aside from a few things, we had a nice time and would gladly return.
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