Nearby points of interest
Nearby points of interest
Bonterra is located in a renovated 100 year old church in the historic Southern District of Charlotte. Sommelier & Owner John Duncan has created a stunning array of 200 wines by-the-glass and an additional 300 selections from the cellar which comprises one of the largest wine lists in Charlotte. Featured in the November 15, 2000 issue of Wine Spectator Magazine as one of the New Wave Wine Bars in America. Winner of the prestigious AAA Four-Dimond Award and DiRoNA Award of Excellence. Complimenting John's selection of wines are the menu offerings of Executive Chef Blake Hartwick. Chef Hartwick's elegant approach to cooking shows nightly in his diverse menu of fresh seafood, Midwestern lamb, oven roasted filet mignon and the signature fried lobster tail.
Charlotte, NC 28203
Contemporary American, Wine Bar, Contemporary Southern
Hours of Operation:
Open for Dinner
Monday - Saturday: 5:30pm - 10:00pm
Wine Bar open nightly @ 4:30pm
$31 to $50
AMEX, Diners Club, Discover, MasterCard, Visa
Light Rail at West Blvd. Station
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Chef's Table, Corkage Fee, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking, Outdoor dining, Private Room, Wheelchair Access, Wine
Special Events & Promotions:
Rehersal Dinners, Wedding Receptions, Corporate Meetings for up to 175 Guest
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Bonterra can accommodate a variety of parties, weddings, family reunions, social outings or your next corporate event for up to 175 guests.
Bonterra Ratings and Reviews
Good food and ambiance. The worst service we have had in a fine dinning establishment in many, many years and the restaurant was only half full. After being seated we first saw our server (Kerry) after several minutes only to have the first words out of his mouth be "You know that there is a charge for that bottle of wine you brought in". No hello or explanation of the menu, just a stare. We ordered a few appetizers to share, which were brought to our table by a food runner. The problem was we had no plates to eat on. This went unnoticed by Kerry for over 5 minutes even though we tried to get his attention several times. When he finally came over he blamed the problem on the bus boy. It took another 15 minutes for him to return to take our entree order. Our entrees arrived and Kerry never came by to see if everything was alright with our order, although he passed by several times we were just ignored. When I say never, the next time we saw him after taking our entree order was to ask us if we wanted desert. Also, no one ever refreshed our wine glasses or our waters. At one point, while explaining something to the table next to us, Kerry put his foot up on a chair to pull his sock up. Really! Won't go back despite the good food.
Mediocre at best. The service was downright terrible, with us frequently having to raise our hands to get the attention of other servers to ask things of our server (we ran out of water, bread, and wine - yet no one checked in on us). My filet mignon was a very low quality piece of meat that actually had to be returned it was so hard to cut - and it was prepared rare. My colleague had a filet as well that was brought to him cold. It took them so long to remake my steak (again, just cooked rare) that all of my colleagues finished eating before my food was brought to me. While the restaurant offered a bottle of wine in return for the steak issue, this was an important dinner and I would have much rather had good food with good service - no one is coming here for a cheap dinner, so free wine was not exactly what I was looking for.
Finally, while the building itself looks nice on the outside (repurposed church), the interior leaves so much to leave desired. A stained drop ceiling, Motel 6 carpeting, and cheap furniture really ruin the ambiance. There are much nicer restaurants in Charlotte.
This was our first & last visit. Sadly we chose Mother's Day, they only offered an overpriced buffet. The food was mediocre at best, and full of salt, and the buffet offerings were very limited, nor was the buffet tended to like it should have been. The atmosphere could be quaint, instead was old, stained ceiling tiles. The booth was like being on a ride when the people beside us scooted in or out. The $20 champagne was what I'd consider a smaller pour, and the glass rim dirty with lip prints. The tablecloth was also dirty with a stain & pepper so I used my napkin to cover the area. Since there was no offering of bread or toast of any kind on their breakfast buffet, I asked for an English muffin which was put on a dirty grill and black on one side from grill remnants and the other side was cold. The service was pretty good, but sadly doesn't make up for the overpriced, mediocre experience we had. Do not recommend and will not be back.
We came for our 9 year anniversary. We had our reception at Bonterra, so this was our 10th time there to celebrate our marriage. The food was excellent. We had the waygu tartar and could have licked the plate clean. With our app we had martinis that were perfect. We split the azalea salad which was fresh and bright. I had the crab cake special which was two large crab cakes and a black rice. The crab cakes were ALL crab! Super delicious. My husband got the halibut which was oh so flaky and melt in your mouth. We finished our experience with what i would like to call a caramel explosion...every bite was better than the last. We'll see you next year, Bonterra!
This was our first experience and it won't be our last!! Jeff B (our server) was one of the BEST servers we have ever had!! We were early for our reservation and they were accommodating and friendly! The food was fabulous and the wine list paired perfectly with our food!! The white chocolate souffle was freaking heavenly!!! I would go just for wine and this dessert...with Jeff as our server, of course!!
The experience has clearly suffered in the few years since we have visited. We noticed a change when the new chef started about 6 years ago. We were usuals before then, and are visiting less frequently now. This past experience was probably the nail in the coffin. Waiting for wine orders until the check arrives is not acceptable. The cheese spreads were blasse. My salmon was above average, my husband's steak below. Too much to spend on average food and service.
Had a wonderful meal, attentive server, food was unique and delicious. Great for trying new dishes or preparation never had before. Wild boar was tender and delicious. Shrimp and lobster pudding was unbelievable. Can't say enough about the experience, will go back for seconds soon.
Well, I have to say it was pricey, but it was very good and the server was outstanding. Very eclectic menu. Portion size for the appetizers are not suitable for sharing, but the peanut brittle chocolate cake, which we did share, was the best dessert I think I have ever had. will probably go back sometime after we save up ;)
Definitely charming, but for the price not spectacular. You'd think such a nice place would notice things like the water stains on the ceiling (very noticeable and all over), or the bathrooms would get a little sprucing up. Food was good, although very pricey. Good date night, or celebration place.
Organized a dinner here for 10 people for a birthday gathering. The restaurant is beautiful and unique, and the noise level was just right for a festive occasion - not too loud or too quiet. The extensive wine list was fabulous, as was the menu...and the bartender customized a lemoncello martini that was also uniqe and excellent.
Regrettably, our server was attentive in the beginning but lost touch around the time we needed to order and thereafter. One couple was late and had to wait 15 minutes for their beverages. Salads were swapped by the person who delivered them, and we did not realize until folks already began eating them.
The server seemed annoyed when we asked for coffee and dessert...I was disappointed, having spent $350+ for the dinner. In fact the food was quite good; lastly gratuity was added in at 20%, which is fine, but several people did not realize and tipped again...there are nice ways to tell patrons that you have included the tip. Perhaps that is why the waiter was less concerned about our experience. At any rate, I am hesitant to burden the waitstaff with my presence again and am most likely take my $350 dinners elsewhere.
I was so disappointed I saw the menu and thought this will be wonderful. I ordered the Lobster appetizer, I will say the portion was generious however the lobster was over cooked and dry. I also ordered the veal loin and it was bland at best although perfectly cooked. Bottom line great atmosphere great wine list but the food is NOT worth the price.
We haven't eaten at Bonterra's for years and really looked forward to going. Much more fru-fru now. "Too much" going on with the food. The fried lobster tail had too many flavors that negated the flavor of the lobster itself. Pate' was just ok. Likened it to Hormel canned ham.
As diners we felt a little like an after-thought.
I know Bonterra's has a great rep, but our experience wasn't that great.
The fried lobster tail was something that I was really excited about but I ended up a little disappointed. There was a lot of breading that fell apart when I cut into it. It was good but the breading took a lot away from the lobster's flavor. The waiter explained to me that the lobster was prepared wrong (that sauce was supposed to be poured over it and not on the side like mine was) My steak, however, was cooked perfectly. The waiter seemed a little distracted and took long to take our orders. He was nice but kind of all over the place. I do plan to come in the future and I hope the lobster will be made the correct way.
This is a very eloquent and high end restaurant. The service is excellent and the setting appears to be an old church. The food was well prepared and very tasty. The menu is limited so just fyi....but their steaks are tremendous and the fried lobster tail is something they are known for and it is amazing. It is very pricey.....
I had heard good things about Bonterra, so I booked a table for my wife's birthday dinner. We were NOT disappointed. First, our waitress was very knowledgeable and courteous. She gave us a quick history lesson on the building and told us about its features (wine cellar, private rooms) for future visits. She recommended the fried lobster for my wife, and I chose the veal chop. The fried lobster was great and had tons of flavor. The veal chop was so tender and juicy, and the Old Fashioned cocktail I got was excellent. We also had steak tartare for starters and its honestly the best I've had. It comes with a blue cheese mousse that adds a creamy texture to the dish. Service was very good, and the noise level wasn't too bad. It's a great place for a nice date night, and you won't break the bank either.
We had been to Bonterra before and felt like we may have gone on an off night. However, we returned a year later and left with the same assessment. While the location is intriguing, has a good wine list and bar- the food is somewhat underwhelming and lacks overall flavor profile. The menu is good and has a lot of great selections, just needs to be more development.
We had a fantastic Valentine's Day dinner at Bonterra. We have been coming to the restaurant basically since its opening back in the 1990s. The food items were outstanding. We did think the desserts were not as strong as the other portions of the meal. The wine selection was as always amazing. The ambience was perfect. We were looking for a relatively quiet, romantic atmosphere and that's what we got. We will be back.
We chose Bonterra for our Valentines Day dinner and were pleased. A glass of Champagne at the bar waiting for our table for two, we were early, and then seated. They added more tables for two for this "date night" event and I would say the table we were given was a bit cramped and in the traffic pattern. The service and food were wonderful as we expected. We were not rushed at all, one of the last out, and we will return again for dinner.
When I made my reservation, I ask if they had a limited menu for Valentine and was told no. It will the regular menu.
Upon arrival and seating we were handed the Valentine limited menu and the waiter told us they were not offering their regular menu. Upon leaving, the manager said we could order from the regular menu. We choose to leave anyway as we know the regular item had not been prepped and would be rushed.
We shouldn't have to complain to get decent service at a restaurant of this caliber.
I really want to rate this higher but have a hard time. Firstly the chef does an amazing job and truly cares about the food that is put out. And our server was amazing. But for the price you are paying and definitely a potential romantic date place it is very dirty. Large number of water stains on the ceiling and dusty/cobweb light fixtures. If the front of house is kept in this type of condition what is the kitchen like.
The food here is really great! Unfortunately I went on a Saturday night and it was way to busy to get decent service. I waited 20 mins for a sparkling water and than 10 more for like lol. This place is great service and food wise. Just would not go back on a weekend
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