Waitress told us to not use Open Table because they are never "that" busy and they don't look at the Open Table computer anyway.
Service was slow and the server was inexperienced. Tortilla soup was great!
we sat and waited for a server and had to ask a manager if they would send someone to wait on us, he forgot half the order and we wont be back, it was evident they were short staffed
My only issue was that upon arrival I was told that I did not have a reservation although I had a confirmation. There attitude was like we will accommodate you but you have no reservation. This was embarrassing because this was done in front oft guests.
Horrible experience, food was good but service was bad. The waiter had the worst attitude throughout the night until the manager was called. Food was screwed up and when our food came out we had to wait a while for our utensils. After the manager came to see the issue took care of it right away. But the wait for service and food was long, to top it off when arrive the staff up front was rude literally stood at the front for 15minutes until was acknowledged. Bad experience overall it was a birthday celebration turn into a disaster.
Food was good service was bad dirty glasses forgot silverware.
Normally we LOVE Pericos!! This particular occasion was an exception. It was 4th of July, we had a 7:00 reservation, they were not ready. The Manager was VERY obvious that he wanted to close at 8:00 and was making this announcement very loudly to his servers. When we were trying to order, he looked over at our waitress and announced that "NO STEAKS, they were not taken out and will not thaw, we are closing".
They shut the TV's off early and made the environment very quiet for our dining experience. It was very uncomfortable.
Made the reservation through Open Table but was told they usually might be packed and will seat guests that have been waiting first. However there was only one other group waiting so they honored the reservation made through Open Table and sat us. If they may not honor the reservations then Open Table may not be something they should use. Food and service was great. Will definitely look at going back, just maybe not using Open Table.
Consistently great food and wonderful service!
Casual atmosphere. Food was good. Price was OK. Service was ok.
There was a piece of plastic in my mom's food.