About Palm Restaurant - Charlotte
Palm Restaurant...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service and an atmosphere like nowhere else. Located in Charlotte's SouthPark neighborhood, Palm Restaurant is a destination along the brick walkways of the upscale Phillips Place shopping center, and lies minutes away from SouthPark mall, another premier retail attraction. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.
Steak, Seafood, Italian
Hours of Operation:
Lunch: Monday - Friday: 11:30am - 3:00pm; Dinner: Monday - Thursday: 3:00pm - 10:00pm, Friday: 3:00pm - 11:00pm, Saturday: 5:00pm - 11:00pm, Sunday: 5:00pm - 9:00pm
$50 and over
AMEX, Diners Club, Discover, MasterCard, Visa
You provide the occasion; we’ll set the scene. Whether you’re organizing a rehearsal dinner or a business lunch presentation, we’ll work with you to create a personalized, enjoyable, and memorable event. Our team of expert staff will do everything required to create a positive experience for your valued guests – from the warm greeting they receive on arrival to their last bite of dessert. Visit http://www.thepalm.com/privatedining to start planning your event.
Complimentary Valet & Self-parking are both available.
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Late Night, Private Room, Takeout, Wheelchair Access, Wine
Special Events & Promotions:
There’s always something happening at the Palm! To learn more about our latest specials and events visit http://www.thepalm.com/Specials
Our elegant private dining rooms are perfect for every event! Whether it’s a business lunch for 10 or an extravagant dinner for 200, our expert sales manager will see to every detail, leaving you to take the bows. Ask about our Meeting Planner Rewards program.
Palm Restaurant - Charlotte Ratings and Reviews
The staff at Palm Restaurant were probab ...
The staff at Palm Restaurant were probably the most personal and genuinely cordial people working in any restaurant we have visited. One cordial person is nice, but here they were all that way. Food was creative, perfectly prepared and reasonably priced. Outdoor seating was comfortable and pleasant (except for a wobbly table that concerned two staff members and was addressed.) We discussed finding an excuse for returning to the Palm. Highly recommended.
We eat out at a lot of high end good res ...
We eat out at a lot of high end good restaurants. We were told this place was very good, and not that it wasn't, it just wasn't as good as say Del Friscos or Capital Grill in our opinion for the money you pay. The steaks were good, but bland. The service left a lot to be desired. We went very long stretches without the waiter checking on us, and even when we asked for something (like a fork so we could eating the food that was already set in front of us) it took almost 5 minutes for him to return with one. It was nice, but would have expected more for the money.
Our meal was very good, except for my ov ...
Our meal was very good, except for my over cooked steak. I had ordered medium rare , and it was closer to well. When I told our waiter, he sent the manager over.... But this took a while, so I began to eat the over cooked meat. When the manager did get to our table, he offered free dessert, but did not offer gratis for the steak. In my opinion, this did not speak well for The Palm. There are MANY good steak houses in Charlotte from which to choose....thus in the future I would probably NOT go back to The Palm.
The way a customer is treated for the restaurant's mistake says a LOT....
Two steaks ordered medium rare came out ...
Two steaks ordered medium rare came out cold and red in middle. The taste of the steak was not bad but not as good as in the past. The service was good but not great given the price . Have always had a great experience in past and not minded the cost but tonight was very disappointing :(
I love The Palm. However, this time it ...
I love The Palm. However, this time it felt very different. We had to wait at the Hostess Station for almost 15 minutes before being seated. Once seated, we had water within 5 minutes but it was a full 15 minutes before anyone came to get our drink order. The table we were seated at was small, and very close to the tables on either side of us. While the waiter was knowledgeable and attempted to be attentive, I just felt like maybe he had too many tables assigned to him to really do the job properly. The people dining around us were not dressed up at all , in fact one person was wearing cut off jean shorts, which made it feel not so special.
The problem is, I have always thought of The Palm as a very special "Special Occassion" restaurant. The bill for four of us was $550.00 - we do not go out and spend that kind of money on dinner very often. While the food was amazing, I came away feeling unimpressed and sad that what I once perceived as a place that delivered a very special level of service and classy clientele may be a thing of the past.
We drove from Columbia, SC to participat ...
We drove from Columbia, SC to participate in the $99 per couple lobster fest. Needless to say, it did not disappoint. We have dined at the Palm several other times and the service and food are consistently excellent.
We have eaten at The Palm Charlotte for ...
We have eaten at The Palm Charlotte for the last 4-5 years for a combination anniversary-birthday event/. The wait staff, meal, and atmosphere have been awesome and will continue to enjoy the Palm and future anniversaries, birthdays, and casual gatherings.
Below Average. Initially seated next to ...
Below Average. Initially seated next to register, that table clearly was used as a dumping ground while servers placed orders and checked patrons out. Our table had used bottles on it, we were still seated there. The greeter did not even noticed the table looked like it had been used. Notified check in, they moved us to another table. Were given water, server said he would be right back. 20 minutes later server came by to take drink order, another 15 the drinks arrived. Our order was taken at that point. While we waited, another couple was seated, served drinks, app and dinner, and were finished before our food arrived. Our food arrived after an hour, the filet were cold, it clearly sat for some time. The lobster mac was good and hot, the only thing hot that arrived. We notified waiter, they did comp us on our food and apologized. Typical understaffed feel.
Always a winner. I used to live in Char ...
Always a winner. I used to live in Charlotte, this was my favorite restaurant there and it's a treat to return when I can. I took a friend for a birthday lunch while in town and we shared the summer special, a 4 pound lobster with 2 apps and shared side. The lobster was beautifully cooked and de-shelled tableside. Just wish it had been hotter, but I'm a stickler for really hot food. Lobster bisque was good, same for the Caesar salad. We shared the roasted corn with baby onions and loved it! We each had a pomegranate martini, WOW good! Overall another great visit at The Palm. Pretty restaurant, just the right degree of attention without hovering and consistently above average food. Get the table in the window if you can.
We have gone to The Palm a few times for ...
We have gone to The Palm a few times for special occasions... as this was. This time we presented a $30 off 2-meals coupon to our waiter shortly after we were seated. When the coupon was presented, the waiter was visibly disappointed, as he must have thought his tip might be impacted by the discount. Maybe he was shorted before, but that doesn't mean his level of service should suffer. I usually leave extra when we save on a meal, but the service was less than stellar for a pricey high-end restaurant like The Palm, so I tipped just a little more than 15℅, which used to be standard. I did tip based on the amount the bill was prior to taking off the discount. If the waiter would have put more effort and personality into his job, I probably have left at least 25℅+. The meal was very good, and, as usual with The Palm, overpriced, but we'll likely be back.
The food was good but not outstanding; c ...
The food was good but not outstanding; considering the price it did not meet my expectations. I have no problem spending $270 ( including gratuity) for me and my wife but I expect better than the meal we got. We will not be back considering the selection in the area.
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