About Palm Restaurant - Charlotte
Palm Restaurant...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service and an atmosphere like nowhere else. Located in Charlotte's SouthPark neighborhood, Palm Restaurant is a destination along the brick walkways of the upscale Phillips Place shopping center, and lies minutes away from SouthPark mall, another premier retail attraction. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.
Steak, Seafood, Italian
Hours of Operation:
Lunch: Monday - Friday: 11:30am - 3:00pm; Dinner: Monday - Thursday: 3:00pm - 10:00pm, Friday: 3:00pm - 11:00pm, Saturday: 5:00pm - 11:00pm, Sunday: 5:00pm - 9:00pm
$50 and over
AMEX, Diners Club, Discover, MasterCard, Visa
You provide the occasion; we’ll set the scene. Whether you’re organizing a rehearsal dinner or a business lunch presentation, we’ll work with you to create a personalized, enjoyable, and memorable event. Our team of expert staff will do everything required to create a positive experience for your valued guests – from the warm greeting they receive on arrival to their last bite of dessert. Visit http://www.thepalm.com/privatedining to start planning your event.
Complimentary Valet & Self-parking are both available.
Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Full Bar, Late Night, Non-Smoking Area, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Smoking Area, Takeout, Wheelchair Access, Wine
Special Events & Promotions:
There’s always something happening at the Palm! To learn more about our latest specials and events visit http://www.thepalm.com/Specials
Our elegant private dining rooms are perfect for every event! Whether it’s a business lunch for 10 or an extravagant dinner for 200, our expert sales manager will see to every detail, leaving you to take the bows. Ask about our Meeting Planner Rewards program.
Palm Restaurant - Charlotte Ratings and Reviews
The food and service was top notch. Or s ...
The food and service was top notch. Or server was Jason and he was very attractive to out needs and fast!! The only downside was the room we was in got really cold. But other than that, we will definitely go again
We dine quite frequently at The Palm res ...
We dine quite frequently at The Palm restaurant in Charlotte and when we travel to various locations throughout the USA.
Our recent experience was sub par. The waitress who took care of us was professional and great. The issue we had was with the manager on this particular evening. We had guests from out of town, and we brought them to the Palm -Charlotte where we have found both the food and service to be consistently good.
The restaurant was busy, so our meals took a little time. Which didn't bother us. But, when one of our steaks arrived not as ordered, we kindly requested that our order be fulfilled.
It was impossible ; option was to bring a new piece of steak to be prepared and presented as described in the menu.
The manager didn't offer this and secondly even if he had , the wait time would have been too long considering we had young children with us. The manager offered no accommodations, and asked what do we suggest? I do not think it is the place of the diners to offer options. This experience has definitely left a stain on out Palm experiences , which up until this point had been stellar. We paid for something which was not honored as presented in the menu. The manager poorly handled the situation and his lack of professionalism has turned us off from returning.
My wife and I had the 5 1b. Lobster dinn ...
My wife and I had the 5 1b. Lobster dinner special and were pleasantly surprised by how tasty it was and the excellent service on all points we enjoyed. The Palm waiters are exceptional and very responsive in providing outstanding service. Everything about our meal was exceptional--ambiance, quality of the entire meal, waiter and beverage service, and timeliness of service. I highly recommend The Palm for a special night out for dinner.
The service was on the slow side,do to a ...
The service was on the slow side,do to a back up Kitchen,we were told. The Waiter seen very rushed all the time. The steaks were filets but very tough. they were topped with lobster that was very dried out. They did comp us deserts which was nice but i would have rather has a better experience.
My husband and I enjoyed the $99 four po ...
My husband and I enjoyed the $99 four pound lobster for two summer special. The salad and side dish were delicious, although the lobster was slightly overcooked. The drinks from the bar were awesome, as usual, although slightly overpriced, in my opinion. Overall, a nice place to go for a special occasion.
The Palm is just a great hospitality exp ...
The Palm is just a great hospitality experience. There's no substitute... everything about the place is as it should be. My wife and I had a delightful anniversary celebration. It's pricey, but that's because it's better. So much fun for special occasions!
I've never had a bad experience at The P ...
I've never had a bad experience at The Palm - Charlotte because Joey does such a great job of paying attention to all of the details. He makes sure that we're seated in the right spot, that we have the best wait staff available and that the food is always cooked & presented to perfection. I can't ask for any more than that.
Disappointing . It's been probably 6 mo ...
Disappointing . It's been probably 6 months since we've been to the Palm--we've cut back eating out quite a bit. The service was not as professional as it should be--waiter was much too casual and off-the-cuff--and the food was nothing special. My wife's blackened grouper was blackened to the point of being inedible. We sent it back and split the Veal Parmigiana that had a quarter-inch of cheese on it such that all we could taste was cheese. The blue cheese dressing on the salad was much too oily. Yes I know that's how they make it but the amount of oil was too much. The shrimp cocktail was very good--I love the horseradish they use--even thought 4 large shrimps for $20 might strike most people as a bit expensive.
We had an excellent time! Our waiter imp ...
We had an excellent time! Our waiter impressed us beyond measures. His knowledge of the specials was amazing! Have no clue how he could remember all that. Both the waiter and his helper catered to our every whim. My glass was never empty and assisting with cracking the lobster....such an excellent touch! Their presence was just perfect! Showing up at the right moments each time. We really enjoyed the conversation and knowledge that was shared. Thank you so much to The Palm for making my birthday truly romantic and special!! I wish we could come back more often but this was exceptional for our first time. Really showed what we've been missing. Other places need to mold themselves after The Palm.
The food and service was very good. The ...
The food and service was very good. The meal was a good value for the quality level. The wine list somewhat dampens the experience due to the high price levels. A good meal is better with a reasonable wine. Naturally it is understood that for the fine wine taste buts you have a more premier selection available. I have been a fan of the Palm for over 20 years and will continue to be one.
Palm Dinning Experience
As always the Palm did a great job in meeting our dinning expectations. The service from the time of arrival to the time of departure was second to none in Charlotte. The cocktails at the bar were generous and timely. Our waiter and service personal we attentive and eager to please. The food was outstanding the steak special was outstanding. We look forward to our next visit.
Palm Best Burger in Charlotte
We returned to the Palm this week to enjoy the $10 burger promo which is a great value for the best burger in Charlotte. This was served with variety breads and butter and french fries. The only eye popping item on the bill was $4.75 for a glass of iced tea, possibly the highest price for iced tea I have seen in Charlotte. Good tea but...
Thursday At The Palm
We are regulars at The Palm. Food is always excellent and the service is even better. We always ask to be seated in Marshall's section. He has taken care of us for years. And always does a superb job. The manager, Joey, visits all the tables and takes time to talk to guests--a nice touch. I recommend The Palm highly. It is one of our favorite stops when we are in Charlotte.
Wonderful as always
We went for our 29th wedding anniversary and the food was wonderful! We are never disappointed. It is on the high side for price but the food is delicious and the atmosphere is romantic. There is nothing like having soup in a restaurant that comes out hot!! That tells you right there how well the service is. We love The Palm and are members of the club. Everyone needs to go at least once!
Worst Steakhouse in the Queen City
Seriously. I hadn't been to The Palm in a few years before Friday night. However, I've been to other steak houses. The Palm is by far the worst. The service was the best thing about the dinner and that was average. The server was attentive and knowledgeable, but not friendly or warm. He didn't seem happy to be there. I think he was our server a few years ago. My petite filet at $48 appeared to be cooked too fast and a too high of a temp. I asked for medium and besides a very small part in the middle that was pink, the rest was gray. No gradual change in color/meat temp. In addition, the steak didnt have a good taste. Not high quality. The side dishes were all too salty. The shrimp Bruno was breaded too heavy and slimy/flabby. Not cooked well. The wedge was drenched in dressing. And, with other restaurants in Charlotte offering prettier and more upscale ambiances, why would I pay the money for a place where people come in wearing jeans and sneakers? I will not go back again.
I started going to The Palm in New York ...
I started going to The Palm in New York in the early 70's. It was ranked #1 or #2 depending on who you were talking to. It was outstanding in every respect and unique as well. You could then and now count on excellence in service and food quality. You almost have to ask "how good can a steak be?"...............the answer is "it can't be any better"
The Palm in Charlotte is no different. Outstanding !!!
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