About Palm Restaurant - Atlanta
Palm Restaurant...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service & an atmosphere like nowhere else. Voted “Best Business Lunch in Atlanta” by the Atlanta Business Chronicle & “Best Place to Spot a Celebrity” by Atlanta Magazine, Palm Restaurant is located in the heart of Buckhead inside The Westin Buckhead just steps away from some of the city's premier entertainment & shopping destinations including Lenox Square & Phipps Plaza. Ask The Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and the Palm Restaurant experience.
Steak, Seafood, Italian
Hours of Operation:
Breakfast: Monday - Friday: 6:30am- 10:30am, Saturday - Sunday: 7:00am - 11:00am Lunch and Dinner: Monday - Friday: 11:30am- 10:30pm, Saturday: 12:00pm - 11:00pm, Sunday: 12:00pm - 10:00pm
$50 and over
AMEX, Diners Club, Discover, MasterCard, Visa
You provide the occasion; we’ll set the scene. Whether you’re organizing a rehearsal dinner or a business lunch presentation, we’ll work with you to create a personalized, enjoyable, and memorable event. Our team of expert staff will do everything required to create a positive experience for your valued guests – from the warm greeting they receive on arrival to their last bite of dessert. Visit http://www.thepalm.com/privatedining to start planning your event.
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Happy Hour, Private Room, Wheelchair Access, Wine
Special Events & Promotions:
There’s always something happening at the Palm! To learn more about our latest specials and events visit http://www.thepalm.com/Specials
Being fourth generation family owned and operated definitely has its advantages. It allows us to be very flexible, have no food and beverage minimums, no room charges, and offer something for everyone- USDA Prime Aged Steak, a Jumbo Nova Scotia Lobster, Fresh Seafood or traditional Italian Fare.
Palm Restaurant - Atlanta Ratings and Reviews
Would have given a 4+ rating but the ser ...
Would have given a 4+ rating but the service was among the worst of any price range restaurant. They told us they use two servers per table, but the manager and our two servers were engaged in continuous conversation. We found ourselves lol when it took several of us to wave our arms to get their attention. Food was good. Maybe 6:45 on a Wednesday night is a bad time for them.
The service wasn't all that great. The f ...
The service wasn't all that great. The food was mediocre. We had to return a side dish because it wasn't prepared correctly and it took them about 20 minutes to bring the side dish back to us. They tried to compensate us with some mashed potatoes at no cost to us: however, they were lukewarm. I wouldn't recommend this restaurant. We dine out often and this didn't make it on our top 20 places to dine in Atlanta. It was a waste of $175.00.
For this restaurant to be one of the best places to dine, especially for steak, it was a heavy disappointment.
Food was very good, as was our service/s ...
Food was very good, as was our service/server. Pleasant relatively prompt, with little waiting. My only downside to this meal was the price. For what we received, the food was tasteful, but I have been to several restaurants that are as good or better and the price was much lower. I stated that I would recommend the place, but to my friends I would state they would be paying more than they should.
Stopped by for dinner after business tri ...
Stopped by for dinner after business trip. Have not been to this Palm since the renovation. Love the new look. We had reservations and arrived early. We were seated right away. Excellent service. Drinks and appetizers arrived quickly and entrees received in a timely manner after the appetizers. I had steak and green beans- both were delicious!! My husband equally enjoyed his chicken parmigiana. Remember why I love coming here! Cannot wait to return.
I was very impressed with the ambiance o ...
I was very impressed with the ambiance of the restaurant and food was good although I thought my steak was a little over cooked. My waiter was not attentive enough and very dry and we had to wait 30 minutes for bread before we had to ask another waitress to get it for us. Once our waiter came back to table he didn't acknowledge we had to ask someone else for service.
We came here to celebrate my Mom's birth ...
We came here to celebrate my Mom's birthday and was very pleased. The service was amazing. Our server Lydia was very attentive and courteous. And the GM Michael was nice and checked on us often to make sure we were fine. We will definitely come again.
Our many visits to The Palm have been ve ...
Our many visits to The Palm have been very good, not only the food, but also the excellent service. Our visit last week did not live up to our expectations. Our server seemed to have an "attitude" of well what do you want. The food was not delivered to the table with good timing, we had to wait for over ten minutes for the lobster after our salad. The lobster was then not hot but warm. We had to request bread and had no cocktail forks for the lobster. After the meal he seemed to realize we were not pleased with him and "tried" to be friendly. Too little to late. His helpers were right on target...he need to be the helper not the waiter. This will not stop us from returning.
A classic restaurant with a classic menu ...
A classic restaurant with a classic menu. Love the summer lobster special. The server cracks and removes the lobster meat at table side ( nice touch), Love the bib they provide for eating the lobster. The calamari appetizer is the best short of Italy.
The walls have caricatures of tons of famous people who have eaten at the restaurant , so while you are eating, you can enjoy naming all of the famous people and marveling at our good the cartoons resemble the real people.
We celebrated by grandmother's 87th birt ...
We celebrated by grandmother's 87th birthday with a lunch at the Palm. Lydia was our server and I could not have asked for anyone better. She was super attentive and made my grandmother feel special on her special day.
We have had several of the 4 lb lobster ...
We have had several of the 4 lb lobster dinners for two with great results, however this last lobster had very little meat in the shell. (Less than 1/2 as much as previous meals and less than a usual 1lb lobster.
We will try again, but check the lobster closer before we eat, and send it back if it is like this last experience. The restaurant did offer us dessert as compensation, but we declined the offer.
Not our first or last visit. This was a ...
Not our first or last visit. This was a birthday dinner. The staff responded so wonderfully to our occasion. Even bought us a drink for having to wait for our table. It was a very busy night but we were well taken care of. Thank you Amanda at the desk and our favorite waiter Jimmy Logan for making it a great night!
Have been to this restaurant before and ...
Have been to this restaurant before and the service was a lot better. After being seated at our table we waited for 15 minutes before we were presented with menus or water. Restaurant was about half-full and waiters were busy at other tables but we were ignored and not even sure who our waiter was as we had been seated by someone else.
When our waiter did appear he explained the specials etc and brought us drinks while we waited. Again, slower than usual we thought compared to past visits. We had ordered sauce with our steaks and he forgot it so we had to attract another waiter's attention to ask for it again.
Not sure what was going on but when I am paying for a dinner of this caliber I expect far better service. The steak was outstanding as it always is there.
Was here for a business meal. Server too ...
Was here for a business meal. Server took great care of us and was on top of things. Ribeye was delicious, and the appetizers as well. WE did appreciate the waiter recommending a 1/2 salad as an option. Overall, great place, great food and even better service.
Renovations looked good. Manager was ver ...
Renovations looked good. Manager was very friendly and accommodating. Waiter was a somewhat green, but provided good service. Assistant staff was jovial. We went for out annual Lobster promo with friends. Quality-wise, this year wasn't as good as years past. Nova Scotia lobster wasn't as sweet... and my wife's portion was pretty sparse - even though it was split down the middle. Certainly not 2 lbs. But we'll probably try again next year plus other occasions.
We went for the $99 4 pound lobster for ...
We went for the $99 4 pound lobster for 2 special. Service was great. Most of the food was good. The lobster, the reason we came, was not so good. Found it to be "rubbery". Disappointing to say the least. Spoke to others in our group from last year who did not go back this year. They said the reason they did not go back was that the food was not good.
Haven't been to the Palm since it reopen ...
Haven't been to the Palm since it reopened after the remodel last summer. IMO it's lost all of it's character. Previous waitstaff with the "old European" feel is gone - which was always a highlight for me. Food has also slipped. Brussel sprouts were as hard as rocks, and the wedge salad has turned into a "slice" salad that is trying to figure out what it wants to be when it grows up. Disappointing given the cost of a meal there.
Before I retired the Palm was one of my ...
Before I retired the Palm was one of my favorite places in the country to entertain. I was a corporate Chef and took out chefs from major hotels there for over 35 years. Now my wife and I are retired from the hospitality industry and go there for birthdays and sometimes our anniversary.
I started with a very good Cesar salad ...
I started with a very good Cesar salad with anchovies. Had the 4 pound lobster: tender, sweet, lot's of good meat. My wife had a small filet, medium rare. Shared cream spinach and scalloped potatoes sides. Nice glass of Syrah. Smiles all around. Enough said.
We were celebrating our 12th year annive ...
We were celebrating our 12th year anniversary at the Palm restaurant on July 17th and from the beginning of the dining experience to the very end, the experience was absolutely stellar. The attentive care provided to us by the maître D, the staff and our waiter was superb. They made us feel like VIPs and my wife loved every moment we spent there. From the appetizer to the entrees, the champagne and even the customized drink that was provided to accommodate my wife's request was absolutely amazing. I made the mistake of taking my wife for her 40th birthday to the Sundial restaurant in the downtown Atlanta area a year prior and had a very bad experience. it was so bad I promised myself that I would not return there to dine again. The dining experience I had at the Sundial left me very skeptical about the quality of service I should expect to receive from other restaurants in the metro-Atlanta and Buckhead areas. However after the experience I had the Palm, the experience has definitely provided me with an opportunity to reconsider my decision about dining in Atlanta. Needless to say, we are in Atlanta again I will definitely plan to have our next major milestone celebrated at the Palms, before considering any where else. Thank you.
We went for the lobster special. We have ...
We went for the lobster special. We have been there many times before. The lobster was fantastic but the side dish of potatoes and onions was awful. They must have changed the recipe because it was terrible. We asked the manager about it but he never responded to us. Very disappointing.
We responded to the Summer Lobster speci ...
We responded to the Summer Lobster special. Our service from Dennis was good. Not a huge deal, but when our lobster arrived, we hadn't been bibbed like other customers and there was some confusion by the staff on cracking the claws etc. the food was tasty. I think the amount my charged for the wine is excessive but all restaurants seem to do this.
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