Nearby points of interest
Nearby points of interest
About Palio - Ann Arbor
Revel in the simple good taste of country Italian cooking in a convivial setting. Enjoy traditional Italian wines in a comfortable atmosphere. The wonderful aromas of this true Italian cooking are something to be savored. click here for information on special events and promotions http://www.paliorestaurant.com
Ask about our Birthday Meal Deal!
Palio del Sole (Palio rooftop) is walk-in only!
Ann Arbor, MI 48104
Hours of Operation:
Dinner: Monday - Thursday: 5:00pm - 10:00pm, Friday - Saturday: 5:00pm - 11:00pm, Sunday: 4:00pm - 9:00pm
$30 and under
AMEX, Discover, MasterCard, Visa
Parking available next to the restaurant in a paid lot, a parking structure or street meter parking.
Private Party Facilities:
Private party seating available for up to 40 guests, featuring the rustic Palio charm & our special Festa di Vitto menu.
Private Party Contact:
Andy Jacobs: (888) 456-3463
Bar Dining, Bar/Lounge, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking, Outdoor dining, Private Room, Takeout, Wheelchair Access, Wine
Palio - Ann Arbor Ratings and Reviews
We went on a weekday at dinner time. We were seated right away (with a reservation), our waiter was very attentive, and our service was very quick. The downsides, there was another party across a divider that were very loud and made it difficult to carry on our own conversation. Also one of the dishes also had dairy, which wasn't included in the menu description. The waiter offered to have it remade but we declined as it was so late in the meal at that point. It's a good, solid choice for dinner in Ann Arbor.
Fine evening and will go back, service was very courteous, however: nothing on the website indicated the rooftop dining was closed after labor day, just that it was walk-in, very disappointing, a couple of dirty napkins and some dirty utensils. Management did respond well.
FOOD IS GREAT AND SERVICE WAS OUTSTANDING! BEST WAITRESS I HAD IN YEARS!
WE WERE A PARTY OF 5 AS I WAS VISITING MY SON AT U OF M. WE WENT TO THE FOOTBALL GAME EARLIER IN THE DAY AND WE WERE STARVING. WE CAME AN HOUR EARLY FOR MY RESERVATION AND WE WERE SEATED IMMEDIATELY DESPITE THE RESTAURANT APPEARING FULL. WE ALL LOVE EVERY BITE AND WILL DEFINITELY COME BACK BACK...MAYBE FOR GRADUATION WEEKEND?
Palio's greatest asset is its location. It is a family-friendly Italian-themed restaurant in the heart of downtown Ann Arbor. The food is good, but not great. Heavy on the pasta and cream sauces. Not many dishes for health conscious diners. A good spot for large groups after football games.
The restaurant was noisy and there was a serious fruit fly problem that made the dining experience unenjoyable. The special appetizer was a sampling of three meatballs - completely flavorless. Usually an appetizer special you highlight something you do well. This was an ominous sign of what was to come. Glass of wine I initially ordered - they were out of - interesting since the menus were on tablets - shouldn't this be updated? How are you already out on a Friday night at 630? Entrees were good sized but lacked flavor. Mine tasted like Kraft instant mac and cheese. However, previous experience with Palio the food was way oversalted - this time maybe not enough? Don't think I would come back again.
They served my husband chicken sashimi... unintentionally. It was smothered in cheese and prosciutto so he didn't even realize he was eating raw chicken until 3/4 way through. All they did was give us a $25 gift certicificate. Not only do we live out of town now, but we never want to eat your sick food again
While the food was stellar as usual, the service was abysmal. It took over an hour and 15 minutes from the time we ordered to when the food came to our table. Our server rarely checked in - I actually asked her to either have the chefs prepare our food immediately or I would talk to the manager and leave without paying. By going to a restaurant I agree to pay for the food I eat - and the restaurant agrees to make it. This did not happen. I would not come back after this experience.
Overall we had a good experience at Palio. The food was fine, but not great. In particular the meatballs were nothing to write home about. Our server was fine, but seemed a bit over whelmed by the number of tables he had to deal with. We definitely would comeback again.
We were seated in the bar area, which wouldn't have been my choice especially considering this was our anniversary, and the restaurant was not full. The bartender was our waitress, and she was nice but not overly attentive. I can't really blame her because she had her hands full. Food was good but not as memorable as our first visit.
Nice Italian food option in downtown Ann Arbor. Had visited previously this year, and this visit was less enjoyable. Ordered a previous selection and the food was not as fresh or as appealing visually. The restaurant was less than half full and the waitress balked at seating us where we requested to be seated. Not clear why the experience was different.
I was excited for this restaurant. Rustic Tuscan food? Yum right? So we went for my husband's birthday. Sadly I was very dissapointed. The pasta was so overcooked it was like mush. The muscles were overcooked and chewy. The only thing that was good was a bianca Hemingway. Pretty decent drink. They also forgot our soup. And the waitress was okay but even though she told us she'd take it off the bill....we still paid for it. Didn't have time to argue. Prices are decent but honestly the food isn't worth it if you expect anything better than mushy pasta.
Always a good stop for Italian when we're in Ann Arbor. Came in for late night dinner. This time ambiance ruined by sitting us in back room when nobody else back there, but staff eating, counting tips and rolling silverware. Should not have been seated in that room. If you're gonna be open until 11 on a Friday night, don't keep seating folks in area where staff congregates and are cleaning up already. No Mgmt in site either. Food was good.
Always been a top fav of my husband and I! We were coming back from vacation and came through Ann Arbor specifically to eat at Palio. Both us and the kids enjoyed the meal and experience. Always a recommendation for me to those looking for something good in Ann Arbor!
I live in Atlanta, GA. We went to Palios because my family who lives in Ann Arbor said they love to go here. I was disappointed with our entire experience. Although our server was nice and the menus were nice to navigate our salads never arrived and our dish did not resemble the picture or the description. By the time our main course arrived and we asked about the salads, the server apologized (I did appreciate that) and said she could still bring them, but by then we had our meal to eat and we didn't want to eat it cold. The main dish we ordered was a pasta dish and the sauce was nonexistent. We asked for more sauce and by the time it came, our dish was lukewarm at best. We added the cream sauce but the overall taste of the dish was bland. To top it off, where we were seated the air was blowing on us so hard that my arms were frozen by the time we left. We couldn't leave quick enough. I won't need to come back here. There are many Italians restaurants to choose from in Ann Arbor.
We went to Palio on a week night. I mentioned in our OpenTable reservation that we would be celebrating our 20th anniversary. Some restaurants will make an extra effort if you are celebrating a special occasion. Palio apparently does not. We checked in at the host stand (twice), but elected to sit on the rooftop. The restaurant was not very busy. There were more than a few open (and set) tables that could accommodate our party, but the rooftop hostess refused to seat us, saying they did not want to "overwhelm" their staff. Customers who are seated might order food & drinks (i.e., income for the restaurant and waitstaff). Customers twiddling their thumbs on the sidelines do not. Waitstaff might want more seated customers, not less. Eventually we were seated after we asked. When the server asked if it was a special occasion, we told her it was our anniversary. But that just led to the Prosecco she suggested being forgotten for a long time (even though others in our party got their drinks). Overall, the service was slow and mediocre. Our salads and entrees came at the same time, but no one asked to clear dishes until my wife started stacking used dishes from the appetizers on the floor to make room. Unfortunately this is a common (but not universal) experience at Palio: good food, but service is a gamble (particularly on the rooftop, which otherwise is a pleasant place to dine). Don't sit on the rooftop if you are (a) thirsty, (b) hungry, or (c) have anything else to do that night. To top it off, Palio dinged us with OpenTable for "not honoring" our reservation--even though we checked in at the main host stand (on the main level) twice!
Our recent experience at Palio's was just mediocre. I ordered the Tuscan chicken noodle soup to go with my meal, and the soup was barely warm and I had to send it back. Our server was very attentive, and took care of making the soup hotter. We both ordered the Lasagna Verdure, and neither of our entrees were piping hot. We chose not to send them back, but the entrees would have been more tasty and enjoyable if they were hot instead of just warm. We would prefer that the dipping oil for the bread was left on the table, since we really needed a refill on our oil towards the end of our bread basket. I'm glad that this was a birthday dinner for me, since I would not have wanted to pay full price for our meals on August 5th.
Ate here with my girlfriend for dinner. We made reservations, but the restaurant was not that busy when we arrived, so we asked if we could sit on the rooftop patio, which Palio allowed (the restaurant doesn't allow reservations for the rooftop patio). I ordered the Tortelloni con Formaggi, which was delicious, and my girlfriend ordered a salad. We also had free bread and olive oil, and our server brought us extra bread for no additional cost.
The server was quick on drink refills and our food came out quickly. It was nice eating outside on the rooftop patio, and I would definitely eat here again.
The food at Palio was fantastic. Everyone enjoyed what they order and found it delicious. Unfortunately, our service was sub-par. Kyle was our server and appeared distracted. After placing drink and dinner orders we were left unattended for quite sometime. I had to ask for bread. Bread was delivered and once again we were left unattended. When our server returned, I had to ask for oil and butter. We constantly had to ask for water and drink refills. A few times I spotted our service eating out of a cup next at the table next to the back kitchen. My friend went to visit the ladies room and there wasn't any toilet paper and informed the hostess. I waited 15 minutes to use the ladies room and there still wasn't any toilet paper. My husband had Parmesan cheese shredded and dropped in his lap. It also took forever to get our bill. Regardless of no toilet and poor service, the food was really good. We plan on going back and hoping for better service.
Do not eat on the deck unless you have two hours to kill waiting for your meal. It took the waiter 18 minutes to bring me a spoon for my soup, because he said the kitchen was out of clean spoons. Then I had to send the soup back because it was cold. The next bowl of soup was only lukewarm. It took the bartender 25 minutes to make me a drink. I advise you to stick with wine because that only took about 15 minutes. We waited 15 minutes for bread, after the waiter brought us our olive oil because the kitchen was out of bread. We sat down at 8:40 PM and our meals were brought out at 10 PM. It was a very unpleasant experience and we do not plan to go back.
Our server Derian was spectacular!! The food was very good and this was the best service that we have had at Paleo. Derian was very good at reading the table and recommending different wines as well as entrees. Derian also was very helpful in helping me pick out safe gluten free items on the menu.
Drinks took excessively long to arrive after waiting a long time for a waiter to show up. Then a loud argument or fight erupted in the dish wash room right by our table!! 😳 A manager did a good job to de-escalate the situation and an employee was sent home. Although, nobody acknowledged this to our table or apologized for the disturbance. Once the food arrived, we were quite pleased -- everything was delicious. 👍🏻
Good restaurant with very nice wait staff. Enjoyed our experience and the food, although they were out of 2 things (wine & dessert) that I tried to order. There was also a piece of a label in my husband's pasta but they made him a new plate immediately and gave us his dinner at no charge.
Palio's is one of our favorite places to dine in Ann Arbor due to its location and ambience and the rooftop, away from the busy sidewalk and traffic, is the best option for outdoor dining on Main Street during the summer months. Food is good but not outstanding Italian; service during a recent busy Thursday evening at the restaurant was very slow but the wait person did his best.
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