About Palio - Ann Arbor
Revel in the simple good taste of country Italian cooking in a convivial setting. Enjoy traditional Italian wines in a comfortable atmosphere. The wonderful aromas of this true Italian cooking are something to be savored. click here for information on special events and promotions http://www.paliorestaurant.com
Ask about our Birthday Meal Deal!
Palio del Sole (Palio rooftop) is walk-in only!
Hours of Operation:
Dinner: Monday - Thursday: 5:00pm - 10:00pm, Friday - Saturday: 5:00pm - 11:00pm, Sunday: 4:00pm - 9:00pm
$30 and under
AMEX, Discover, MasterCard, Visa
Parking available next to the restaurant in a paid lot, a parking structure or street meter parking.
Private Party Facilities:
Private party seating available for up to 40 guests, featuring the rustic Palio charm & our special Festa di Vitto menu.
Private Party Contact:
Andy Jacobs: 8884563463x
Bar Dining, Bar/Lounge, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking Restaurant, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine
Palio - Ann Arbor Ratings and Reviews
I've been here before and was always hap ...
I've been here before and was always happy with the food and service, but this time we sat on the patio and the service was just OK. The draft beer was warm and sent it back. The food was delivered and all of us thought it was not hot-order probably sat for a while.
veal stuffed tortellini ordered by 3 at ...
veal stuffed tortellini ordered by 3 at our table (on upstairs patio); all agreed it was quite
underwhelming both in terms of visual appeal and terrible in taste. All parties at table noted that food entrees were not hot. Disappointed since our usual experience at Palio's is that the food is dependably good.
Food and service were very good!
The food quality was very good and our server was personable and helpful. We learned that you cannot reserve outdoor seating and it's not setup for large groups (we had a group of 8). They are unable to put tables together due to fire codes. Great for smaller groups.
WTH? No Lasagne Verdure?
Was very disappointed to see the Lasagne Verdure has been removed from the menu, "for the summer" according to the manager. I wish restaurants like this would learn that people come in because of their old favorites, not in spite of them. If you want to add some things to the menu that's great, but don't remove anything I've been loving for 15 years!!!
Okay food, poor service
I had dinner with my aunt on Saturday evening, it had been several months since we had gotten together and were looking forward to a pleasant evening at Palio. While our reservation got us seated right away, it took our waitress 15 minutes to get to our table. She walked by us on a couple of occasions before she greeted us. I assumed she was very busy, but after looking around I noticed that she was waiting on only 1 other table. That said, we ordered our drinks and I asked for some bread as I was quite hungry. Another 15 minutes passed and we finally received our drinks, and no bread! At this time we ordered our meals and she returned with the bread and olive oil. We then realized that we had no silverware or napkins. My aunt was facing our waitress and motioned to her, however we were ignored. My aunt then got up and retrieved silverware rolls from another table. Our waitress saw her do this but did not offer any apology or mention anything about the silverware. The salad and dinner came out in the order one would expect, but it did take a while. I would say that the food was good, but I am not sure if I can get past the poor service we experienced. At the end of the meal we declined dessert, and our waitress promptly gave us the check. Amazingly, she was very quick to come back for payment, in fact I did not have time to get my credit card out of my wallet. Needless to say, after she returned with my card and the receipt, she promptly took the bill as it was clear that she wanted to go home as we were her last table for the night. By that time 2 hours had passed since we were seated, this was due mostly to her slow service. There are plenty of good restaurant choices in town, and I am not sure yet if I will go back to Palio.
Has gone way downhill. Everything felt s ...
Has gone way downhill. Everything felt sticky. Service was awful and had to beg for water to get filled. Plenty of restaurants in downtown are staffed by college kids but it's apparent the staff here has no direction. Food had no flavor and was oily without taste. Too bad because great location and rooftop, but just needs to be reworked massively
I'm afraid they are either poorly staffe ...
I'm afraid they are either poorly staffed or the staff is poorly trained. We waited a good 15 minutes after we were seated before a server came by and brought us water. It went downhill after that. We (4) dined on the patio upstairs and fortunately it was a beautiful evening, because we spent much more time than we could have expected. They were not particularly busy, but the service was EXTREMELY slow. We didn't order anything out of the ordinary, but SLOW was the word. In fact, it was taking so long to get our dessert that we ended up canceling the dessert order, and walked down to Washtenaw Dairy. Plus, to our surprise, we were charged for a refill on my glass of iced tea. It cost nearly $6 for two glasses of iced tea. I wish the waitress would have told me there would be a charge for the second glass, I would have just had my water, especially since it took so long to get it, I didn't even finish the glass.
VERY DISAPPOINTING VISIT =(((
Service and food was ok except the following: Chicken and pesto not good. The chicken was grisly and inedible. They replaced it but it wasn't much better. Another meal came after the rest of us were done. They made the wrong dinner. They took both meals off, that was good.
Great Place For Birthdays
Palio has a very customer-friendly policy of offering a free meal plus dessert ON your birthday (drivers license or equivalent required for proof). Their food is excellent and the waitstaff is very friendly and attentive. I highly recommend a visit!
We like to go to Palio for special occasions, as was the case this time. Unfortunately our food was not as good as usual. Maybe it was because we went on a Sunday night? Not sure but the salmon was only so-so and other than a pasta dish, no one really was excited this time. Normally this is really good food. Think something was just off this evening. Waiter was great. Noise level was high only because of kids that were part of our party :(
My dish was listed with polenta and Brus ...
My dish was listed with polenta and Brussels sprouts. I didn't want polenta and was told I could substitute asparagus. It came with polenta and asparagus. They took away the polenta. I guess they were out of Brussels sprouts but I wasn't told that by the server. I later got broccolini instead, which was awful. We ordered coffee which came in mismatched cups which were very different sizes. I was given a big soup spoon to stir cream in my coffee. All I all, not a pleasant dining experience. I won't return.
A consistent performer disappoints
We typically have had wonderful success at Palio and choose it as a location halfway between ourselves and some dear friends. Th company was outstanding and 2 of 4 meals were good, but the remainder was such a disappointment. A tomato bisque soup that was inedible (curdled). A delightful but slow waitress. Shortchanged on the salad which only had lettuce on it....and mislead with a seafood entree. We will probably choose another spot next time we meet.....so sad
Reliable for great evening
This is our third time to enjoy Palio and I'm now compelled to write solid review about great food and lovely experience. Our reservation time was respected on busy post-game evening. Our orders were taken and delivered in a timely but not rushed fashion. Again, the food was delicious and I'm now confident I'll get a delicious meal at a reasonable price. Service was fine, neither exceptional nor problematic. I'll take that and their cray-cray bruschetta anyday! We'll return with friends and family whenever we can because this is now my go-to when I'm in AA.
We ordered 2 fish dishes which were ined ...
We ordered 2 fish dishes which were inedible and more like cardboard than fish. They were happy to replace but my replacement salmon was also tasteless. The replacement time totally ruined the cadence of the meal which was in celebration of my son having been awarded university honors earlier in the day . To try to put a happy face on a bad experience I ordered a round of sambuca for all four diners . I was shocked that the manager didn't offer to
Comp the sambuca to at least try to have us leave with some good sentiment. As it is none of us are ever going back and we plan to tell all our friends to avoid this establishment. If I had more time I would trash the experience on Yelp but will suffice to just use word of mouth ......
Not what it used to be
Every year we celebrate my husband's birthday at Palio's. This year will be our last! We have always had a positive experience, but this time was different. Our waiter was not at all engaging, did not follow up with us and we had to ask and wait for bar drinks, water, coffee. The restaurant was not busy, so not sure why this was. Food was okay, but nothing spectacular.
With the number of great restaurants in Ann Arbor, Palio's should re-evaluate it's offerings and staff to create an experience versus just a mediocre meal. Disappointed!
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