About Palace Café
For over two decades Palace Cafe has been serving award-winning, contemporary Creole cuisine in the historic Werlein Music building. Located downtown, at the entrance to the French Quarter, this Dickie Brennan restaurant is popular with visitors & locals alike.
Creole / Cajun / Southern, Seafood, Bistro
Hours of Operation:
Monday - Friday: 8:00 am - 11:00 am
Monday - Friday: 11:30am - 2:30pm
Monday - Sunday: 5:30pm - til
Saturday & Sunday Jazz Brunch
10:30am - 2:30pm
Bar Service (continuous)
Limited menu from 2:30 - 5:30
$30 and under
AMEX, Diners Club, Discover, MasterCard, Visa
Join the Rum Runners Duo during Happy Hour in the Black Duck Bar on Palace Café's second Floor. Happy Hour is Monday - Friday from 4pm-6pm.
Place Café also offers a live jazz brunch every Saturday and Sunday from 10:30am-2:30pm featuring the Joe Simon Trio.
For parking we offer discounted parking at the Marriott next door, based on availability. If this lot if full, we recommend the following garages, but are unable to offer discounted rates: The Sheraton Hotel on Canal Street, the Wyndham Hotel on Royal Street, and Premium Parking Garage on Iberville Street.
Easily accessible by the Saint Charles Streetcar & the Canal Street car.
Private Party Facilities:
Palace Cafe boasts three private dining rooms accommodating parties from 10 to 80. For events up to 200 the Second Floor is available. Please contact the restaurant directly for private dining space.
Private Party Contact:
Mary McGee-Tilloy: 8776259155
Banquet, Bar Dining, Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Entertainment, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking, Outdoor dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine
Special Events & Promotions:
All Private Dining Reservations must be made through our Group Sales Department. Please contact Sales at 504-521-8310 for information.
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Palace Café Ratings and Reviews
Too loud. Service terrible. Waiter has a ...
Too loud. Service terrible. Waiter has an attitude. Ignored us, a couple, concentrated on big tables. Lost our order. Apps were so so. Entree was tasty. Didn't try dessert. Never will return. Manager doesn't care about the waiter service nor food delays.
I dined alone for lunch. My waiter was ...
I dined alone for lunch. My waiter was wonderful- so hospitable- just like you would expect in New Orleans. He told me that if you dine alone, that you receive a free dessert. I chose the bread pudding- amazing! I had shrimp remoulade and butternut squash & carrot soup as my meal- both so delicious.
Was a great meal in a quiet location. Th ...
Was a great meal in a quiet location. The staff was very friendly and on top of everything. They explained it was not normally that quite but it was a welcome change to busy New Orleans restaurants. The bananas foster was delicious!
Great food with great service. The waite ...
Great food with great service. The waiters were very friendly and funny. All the staff were great. I had the Penne St. Charles and it was very well seasoned. My husband had the braised Porkchops and I must say, it was the best I have ever tasted. I high recommend it. They also have a very impressive Rum collection.
Had it not been for Co-Server, CLAIRE, r ...
Had it not been for Co-Server, CLAIRE, review on service would've been POOR.
Other server was not good at all, inattentive and condescending. Think it must've
been because it was 4 women dining...who normally tip 30-35% CASH for good
service. His loss. Might go back, but too many other great options with far better
service to choose from. Disappointed.
The shrimp remoulade with fried green to ...
The shrimp remoulade with fried green tomato was excellent as was the Creme Brulee. Everyone loved their entrees including the andouille crusted drum. The only downside was the beverage server was not very friendly and the coffee tasted like it was old and burned. When we requested a fresh cup, it still tasted just as bad.
The restaurant is in a prime area in NOL ...
The restaurant is in a prime area in NOLA. Our family was very excited to spend our Thanksgiving at a well respected, highly ranked NOLA establishment. The menu had everything we were looking for and we were very willing to pay the price to enjoy the meal. When we were seated, we were next to a huge table that left little room to move our chairs and we could not enjoy the ambience of the restaurant. The staff waited on this quickly to take our drink orders but then got hung up trying to finish the huge table that was next to us. When our order was finally taken, the food arrived cold and even after sending it back it was still cold. The waiter and staff were nowhere to be found for most of the time after the meal. Even a manager when he brought the food back did not even check to see if the food was satisfactory. And when the waiter was told he tried to make it good by giving us a free dessert. Very disappointed by the experience.
Ambience was nice. Service was excellen ...
Ambience was nice. Service was excellent. We went for Thanksgiving Dinner 11/16. The food was good but portions were small on the vegetables, but ample on the turkey. The waitress knew it was our 40th Anniversary and said happy anniversary. However, our previous dinner the night before at a different restaurant asked why we were in town which we let her know we were there to celebrate our 40th anniversary and she brought us a free dessert! Another restaurant brought us a free glass of champagne which was nice also.
The entire dinner was tasty. The best pa ...
The entire dinner was tasty. The best part was the crab cheesecake. It's listed as an appetizer, but I could eat the wonderfully rich and savory dish as an entree. Next time, I will order the crab cheesecake and a salad.
A Decent Meal Ruined by a Sullen Server ...
A Decent Meal Ruined by a Sullen Server
We were in New Orleans recently to celebrate our son's birthday. Palace Cafe was recommended to us. Our dinner started out pretty well. The server was not overly friendly to start with, but she was adequate. As the night progressed, nothing happened on our end but she definitely decided our table was not where she wanted to be. Anyway, she stopped any attempt at friendliness and ended up just dropping our bill on the table without a thank you. We were just dumbfounded. I wish I remembered her name.
There are too many places in New Orleans with great food AND great service!!!
The Palace Café has been my family's fav ...
The Palace Café has been my family's favorite New Orleans restaurant for many years, and I take guests there. But my most recent visit was a distinct disappointment. The food is usually outstanding, but this year my dish was pretty pathetic. I had grilled mahi-mahi, which was to be accompanied by spinach, fingerling potatoes, red onion, and a lemon buerre blanc. What I got was a piece of fish with a few little hard potatoes and pieces of red onion hidden beneath the fish. Even the creme brulee, one of the Palace's best desserts, was off. Whereas it is usually silky smooth with a crisp caramelized sugar crust, this time the brulee was doughy, with a few blueberries sprinkled on top, and the sugar crust was scant. The quality has really slipped. I probably won't take guests there again.
The food was amazing, and the service wa ...
The food was amazing, and the service was great, as well. I had the brined root beer pork chop with sweet potato and spinach, and it was fantastic. I could eat it every day for a month and not tire of it. Now, my wallet couldn't really afford that, but if you are looking for a great location to eat a special meal--this is it.
Wonderful place. Could be seen as a tad ...
Wonderful place. Could be seen as a tad touristy but we loved the classic feel, all the wrought iron, the murals with famous New Orleans musicians. Food was great. We had the crab "cheesecake" appetizer with creole meunière sauce. Divine. The white chocolate bread pudding wasn't as moist as it could've been but was still great. Swordfish was very good. Service exceptionally friendly ,
Only thing great is the build your own m ...
Only thing great is the build your own mimosa bar - we waited over an hour for our food of eggs and potatoes and it came out cold and the order was wrong -the crab Benedict was terrible as well as the fried egg cheese and brioche- only thing great were the mimosas
We have eaten there several times, but n ...
We have eaten there several times, but not since their most recent renovation. We were slightly disappointed. Not in the food so much or the service, but the timing. Though the food was good, it was not as good as before. But the real issue was the length of time we had to wait after getting our drinks. Almost 40 minutes, which is unusually long. I do think the Palace Cafe is a unique New Orleans food experience and one I recommend trying. But..... so are lots of places in New Orleans...
We are from Birmingham and hit New Orlea ...
We are from Birmingham and hit New Orleans about once a year. The Palace is always a must for us. Again, we had and extraordinary meal and experience. To top it of, Lindy Sanders invited us upstairs to see the new Black Duck Bar, which was not there the last time we dined there. It is a great addition to an already outstanding facility and a great way to finish our evening. Lindy and his staff are absolutely the best and we can't wait to get back.
The serive and food strongly reflect the ...
The serive and food strongly reflect the New Orleans love of tantalizing food and deelightfully sharing experiences with other people. A definite favorite place!! The energy (and noise) builds as at the time of day passes.... so match the time with your occasion.
As usual, the food at The Palace is exce ...
As usual, the food at The Palace is excellently prepared and presented. Crab claws, crab cheese cake and oyster bruschetta were exceptional. The seafood gumbo delicious.
The service left some to be desired. Drinks were not refilled, the table was not properly set with bread plates, requested lemons never got to the table. Without bread plates, the table was covered with crumbs that were never swept away.
Because the food is so delicious, all is not lost. I'll always go back to Dickie Brennen's restaurants for the food. The service should enhance the experience. I'd compare this time to eating at home except at home I could get my own drink refills and lemons. It has become so common place to eat from paper plates and drink from styrofoam cups that proper table setting and service is lost on the masses. Though the restaurants are nestled in right next to the T shirt shops and trinket shops and its is all to common for guests to arrive with their Big Gulps in short shorts and rubber thongs flapping as they waddle across the tile floor, Dickie Brennen's Restaurants should be an island in this see of tacky. Sure, the dress code is relaxed, and the conversation is much too loud and inappropriate for the dinner table, is it not service that sets you apart from fast food? Don't let that go the way of the collared shirt and proper shoes and socks at the dinner table.
Overall amazing. However the 4 star inst ...
Overall amazing. However the 4 star instead of 5 star boils down to food temp. The crab cheesecake and out eggs Benedict were both very luke warm/cool. Then the very delicious bread pudding, probably one of the best I've ever had was a bit too hot. However I'd rather hot food than cold. This is actually similar reviews I've read prior to choosing to eat there but I figured it could have been a one off night. Its now looking like it could be an issue. I'm hoping theyou read these and fix the Temps as the food is delicious
Our reserved table was waiting for us. T ...
Our reserved table was waiting for us. The service was impeccable. The restaurant decor is lovely. Even though it's located on the hustling Canal Street, you are aware of none of the chaos outside it's doors. The crawfish cheesecake appetizer alone is worth the visit. All of the items on the menu are delish. Just remember to leave room for the bananas foster. Not only will you be treated to tableside preparation, you will experience dessert nirvana!
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