Food was excellent, waited almost 2 hours for it though, I won't go again

Exelent Services kind and friendly !!!! Take his time to explaint the way our Food Was make it and also very parientes with the kids

Wonderful food, very polite staff, great ambiance, even the gluten free rolls didnt taste dried out like most gf breads

We stayed at the Gaylord Palms and dined at Old Hickory Steakhouse for our 50th wedding anniversary. Our waiter was excellent - I wish I could remember his name. Such a pleasant dining experience - not rushed. Our entree was short ribs of beef which was delicious. We mentioned that we were celebrating our anniversary and our waiter brought us a dessert to share with Happy Anniversary written on the plate. A very nice gesture from Old Hickory and disappointingly, one that we did not receive from the Gaylord Palms although we did mention we were celebrating a special anniversary. We have heard conflicting reviews about Old Hickory but our experience was excellent and we would definitely return.

Hostesses messed up our reservation so we waited 45 minutes for a table of 6, when they sat us there was at least a dozen Empty tables. That was frustrating but our server and the food made it right. Wine, food were great

wonderful dinner wait staff was exceptional food was great a bit pricy but it was worth it

WE take clients as often as we can, very proud of having such a great restaurant in our destination. The food is always excellent.

Beautiful ambiance and amazing steaks. I would highly recommend it for a special occasion.

Javier offered excellent service. He went over and above to see that my husbands birthday celebration was outstanding.

Excellent meal. Superior service and highest quality food. Relatively expensive but overall a very nice experience.

Excellent experience! We have been going to the Old Hickory on our anniversary for 6 years now.

We love the artisan cheese selection and the steaks are by far the best around. The price point to very good. Overall the Old Hickory is an exceptional dining experience!

I ate here with some friends while staying at the hotel. I was pleasantly surprised. This gem will give any steakhouse a run for their money. I would say that this place is as good or better than any of the high dollar stand alone places. Next time I'm in Orlando, I will visit reguardless of my hotel choice.

A must try!!! We come everything we are in town! Service is top notch! Food is to die for! Steaks, roasted mushrooms and cream spinach out if this world!!

Ask to be seated with Javier!!! He is awesome!!!

We had a great experience and one reason was our server, Lynette. She was outstanding.

Wonderful dinner and excellent service by Ron. It was so good that we returned a few days later and enjoyed cheese cart and wine. Love this restaurant!

Would give more stars, if available .

Food service excellent!

Highly recommend .

The cheese cart was excellent. The steak was just OK, cooked wrong and then cold in the middle when the second one came out. I would not recommend this place for steak. The sides were ok, though they were just like box sides from a grocery store. Our credit card was charged twice so the dinner was over $1,500. It took 6 calls before the problem was fixed by reversing the double charge. The billing dept never answered the phone, but I left a detailed message and they fixed it.

Service was probably inside the top 1 % of restaurants I've dined in. Cheese tray was Outstanding and the meal was flavorful. However the price was as extravagant as the service was good. While I expected to pay a premium I was a little disappointed in the cost. Even-though I enjoyed the meal, the price was prohibitive and it is not likely I would return.

Lynett our hostess was outstanding and made an excellent meal an even more enjoyable experience.

Would highly recommend!!!!!!!

This was our second time eating there. First was 11+ years ago when we didn't have children. Excellent food then. This time was not as good as the first. My son and I got filet suppose to be medium well and there was no pink at all. He think of himself as a food critic was very disappointed in his steak especially for the price. We should have been able to cut it with a fork however couldn't. My other son got the kids filet which was good. My husband got the Cowboy and he said it was very good. Salad and dessert we great. Next time no butterfly to our steak and cooked medium. Would eat there again.

Ireallyenjoyedmyself. . Theservicewasgreat. Kaii wasthebest, he made great suggestionsandwhen Idecidedontheshortribshe suggestedthebestwine. He knew his wines also.

Thanksfor.agreatevening.

My husband and I spent the weekend at the Gaylord with our two grown children and their spouses and two teenage granddaughters. We own and operate, as a family, a restaurant in Brandon FL. It was a much needed getaway!

When we had dinner at the Old Hickory on our last night, we could not have been more pleased with the food and the service (I believe her name was Sharon) was perfection. She actually turned us on to a Cabernet Sauvignon we had never tried and loved it. (in fact we now have it on our wine list!). She guided us through our meal expertly, but not hovering. Perfect! We've been there before and we will definitely come back!

The steaks were just ok, I expected better. Don't feel we received value for our money.

Best restaurant in Orlando. Hidden gem. Cheese plate. Gotta get 12. 3 or 6 not enough. Fresh honeycomb. Steaks always cooked perfect.

We enjoyed our dinner experience at The Old Hickory Steakhouse. The food was excellent and the staff was very attentive to our party of 4. I would highly recommend this restaurant, but share some of the portions as it is a little pricey!! They were very happy to do that for us as a 20oz. ribeye was way too much for just one of us!!!

My husband and I spent his 36th birthday at the Gaylord Palms and his birthday dinner at Old Hickory Steakhouse; couldn't have picked a better spot. Ambiance, food and service were all absolutely perfect! Adelle and Javier made the birthday dinner perfect and deserve to be recognized.

Best Porterhouse steak ever. Ordered it Pittsburg and waitress knew exactly what I wanted. Service was excellent.

The food was all great. The crab cake had a lot of crab meat. My only critiques are that my lobster bisque only had 1 piece of lobster and the passion fruit ice cream that went with the creme brûlée didn't compliment it. Service was great, as was the atmosphere. It is very pricey though!

I thought the prices at the lounge were pricey. Conversely, I felt the prices for our dinners were on par with other fine dining restaurants we have been to. The food was excellent as were the ambience and service.

What was not to like other than the price. Everybody was great and took very good care of us. They mafethe night feel very special.

We were not happy with the Mac and cheese selection, but the steaks, salad, and mushrooms were great.

A wonderful meal, fabulous service and a lovely setting. Perfect for our special occasion. Pricey but worth it

We had a party of four and two out of the four steaks we ordered were great. One was a bit tough and my brother-in-laws was pretty raw even though he ordered medium. Why he didn't complain, I don't know. The waiter also forgot his soup but we all forget. He did bring it out when he was reminded.

Lobster Tail was tough. Too expensive for the ambiance. Tasted more like a fast food alternative.

I've stayed at the Gaylord Palms several times, but this was my first time dining at this restaurant. The service was excellent while things went smoothly. When things began to decline, the server, almost embarrassed, became scarce. I had several issues, but primarily, I have a problem when a place that specializes in steaks can't get the correct cook temperature of the steak. It took 4 attempts and almost 2 hrs to get a "medium" steak to be medium and not rare or well done. It was frustrating. My husband had finished his dinner and I was still waiting to get my steak. Also, while the flavor is there, sadly, the value is not. The steaks are not a premium cut and have a lot of grizzle. Even the filet had a little fat on it. There are no sides at all with the steak dish and it's presented as an a la carte for sides. It starts to add up and the portions are not large at all. Overall, the ambiance was nice. We sat indoor and it was a slow/quiet night. The manager was excellent and truly did make every effort to correct the situation. At this price point, I expected a flawlessly cooked steak and a pleasant experience overall. Sadly, that wasn't the case.

Service and quality of food has declined and prices have gone up in the 10 plus years we have visited Gaylord Palms. Service was OK but maybe better suited for an Outback Restaurant. Food and service used to be outstanding and that is why we went there once a year at the Dental Meeting. I can't believe they call there emplyees "Stars". Sound demeaning. No more. Capital Grill blows this place away

When you first sit down you are met by a server that gets you water and takes a drink order. The busboy then brings you the bread selection (which is abundant and tasty). The steaks are great. The porterhouse was cooked to perfection (I ordered it rare +). My wife had the fillet which was also cooked perfectly. The porterhouse was seasoned with a slight touch of garlic butter that added more flavor to an otherwise flavorful steak. All in all a pleasant experience. Bring you wallet. Its around $80.00 per person with a drink and a starter. BUT don't miss it.

Excellent place...excellent location. Our server Brian was a pleasure!

Always fantastic. Took kids tonight. They loved it as much as we do.

Only improvement would be the sides. Mashed potatoes and mushrooms were only okay. Truffle & parm fries were excellent however.