About Norman's at the Ritz-Carlton Orlando
NORMAN'S, at The Ritz-Carlton Orlando, Grande Lakes, offers the unique flavors of celebrity Chef Norman Van Aken's “New World Cuisine." Conveniently located just 2 miles from the Orange County Convention Center, NORMAN'S is the recipient of the prestigious AAA 4 Diamonds and Mobil 4 Stars Awards as well as the Wine Spectator Award of Excellence.
NORMAN'S cuisine, is a celebration of the many different culinary and cultural influences that make Florida a unique place; it seamlessly combines Caribbean, Latin-American, and Asian flavors in dishes such as Yuca stuffed Crispy Shrimp, Key West Yellowtail Snapper, or Roasted Pork Havana.
Hours of Operation:
Dinner: 6:00pm - 9:30pm
John Young Parkway
$31 to $50
AMEX, Diners Club, Discover, MasterCard, Visa
Parking Details: NORMAN'S offers complimentary Valet Parking to all guests dining at our Restaurant.
Norman Van Aken
Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Farm to Table, Full Bar, Non-Smoking Restaurant, Patio/Outdoor Dining, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Smoking Area, Smoking Area (patio only), View, Wheelchair Access, Wine
Special Events & Promotions:
Available for buyouts and partial buyouts. Private dining and semiprivate dining areas are available as well.
Norman's has private dining options for groups from 8-400 guests. Allow Norman's to prepare a custom menu for your group showcasing the inspirations of Florida's most awarded James Beard recipient Chef Norman Van Aken. Guests may work with our sommelier for personalized wine pairings.
Norman's at the Ritz-Carlton Orlando Ratings and Reviews
The service at Norman's is impeccable, E ...
The service at Norman's is impeccable, Everyone went above and beyond to make our fine dining experience extraordinary. The menu had a wide range of variety to choose from. The Chef Passion showed in Every Flavorful Dish which was HandCrafted with Love! We felt like we were the only ones in house which made the evening special. I recommend everyone to dine @NormansGrande Lakes and receive the Royal treatment they have to offer!
We loved the ambiance of the restaurant. ...
We loved the ambiance of the restaurant. All staff
Were friendly and professional.
Loved the food. Great wine selection. Excellent service from Alper our server.
5 star restaurant. Thanks to manager Yusuf who came by and check on us.
We dined at Norman's and absolutely love ...
We dined at Norman's and absolutely loved the entire experience. We frequently dine at high-end restaurants across the country, and this was one of the best experiences in recent memory. We asked our waiter, Fernando, to surprise us with a three-course meal of his choosing, something we do regularly. Wow, was it a delicious surprise. We started with the empanadas, which came with two dipping sauces. Our second course was the fried conch soup, something we would have never ordered on our own, and it was amazing. It had small pieces of fried conch and roasted vegetables in a fruity yet spicy broth. The final course was the sea bass and the pork, and both were cooked perfectly. Fernando paired each course with wine for us, and he could not have done a better job both choosing the food/wine and serving us. This was truly a world-class experience, and we will be returning when we are in Orlando again.
My wife and I have gone to Norman's for ...
My wife and I have gone to Norman's for our Anniversary for past few years - cannot say enough about the quality of food and exceptional service. We had the Chef' stating with wine pairing - simply fantastic experience. Highly recommend for any special occasion.
From the initial welcome by the hostess ...
From the initial welcome by the hostess to the special birthday dessert this was a perfect 60th birthday celebration for my husband. The wait staff was very attentive to our table. I would like to mention our main server, Cory. He was one of the best we have ever had at Norman's. His food and wine recommendations were perfect. They even started our dining experience with a glass of champagne for our table. A very special touch! The main course selection of sea bass was delicious and cooked perfectly. The lamb chops had an incredible seasoning with a great seared crust with a perfect medium rare center. Thank you for the customized menu my husband was given to commemorate the evening. it came in handy when our daughter called and asked what we had for dinner. We will be keeping the menu to remember a beautiful evening. Thank you. We can't wait to come back.
This was our wedding anniversary and we ...
This was our wedding anniversary and we have celebrated many special occasions at Norman's. On this occasion the service was not up to par for Norman's AND usually on a special occasion dinner you get a desert treat with "Happy Occasion" written on it. Our server never did this or mentioned our special occasion, plus, they tried to sit us at a back table when way ahead of time we requested window seating.
I honestly cannot say enough great thing ...
I honestly cannot say enough great things about our experience at Norman's last night. Our server Fernando & his assistant Vincent, were absolutely unbelievable. They were both so attentive & knowledgeable about our meal. We elected to do the tasting menu for Drew's birthday. The food was incredible & the service was even better. Fernando knew so much about each wine pairing (which Drew just absolutely loves) and was such a nice guy. We will definitely be back, and will be requesting Fernando (& Vincent)! Thank you so much!
Food ,service,ambiance all what you woul ...
Food ,service,ambiance all what you would expect from a 5 star restaurant.I was there about 1 year ago and it has not lost a step.My server , Fernando , helped bring the meal together with his advice on both food and wine.It is a must for those visiting Orlando who want a high end dining experience.
The $72 bone-in ribeye came medium well ...
The $72 bone-in ribeye came medium well instead of medium rare. I think the waiter knew this, and was waiting to see what I was going to say. When I asked him to confirm that it was not right, he promptly took the steak away, but it was a good 35 minutes before I got my food. Meanwhile, my dining companion had completely finished his meal. Not exactly ideal.
Also, $56 corkage fee for two bottles??? That seems a little excessive.
Also, my right leg started to fall asleep waiting on my food, so it looks like it's time for them to replace their chairs.
My friend ordered an appetizer from their special menu which was a nice accommodation.
We invited our waiter to take a taste of the wine that we brought, but he was terrified to do so, as the management told him that it was against the rules to drink alcohol with guests. This policy sounds absolutely ridiculous, and seems designed to prevent the stuff from learning about the trade in which they work. This actually sort of tells me a lot about what goes on at this restaurant.
I remember the old Norman's in Miami fon ...
I remember the old Norman's in Miami fondly, but this food was heavy, tiny portions, low quality, and unimaginative. Incredibly over-priced for what it is. Some examples: the shrimp was overcooked and bland; the fish was a small portion and also quite bland. Once upon a time, Normans had soufflees but the server said it took too much time. One nice note: the server was helpful when our guest was an hour late, and he did not upsel the wine but actually brought a cheaper wine than we ordered. One tacky note: the fancy online wine menu simply did not track what they had available. We only had bad food in Orlando.
We came to this restaurant because we we ...
We came to this restaurant because we were staying in the hotel that night. We were celebrating my birthday. Overall the experience was okay. I felt as if our server was very busy and rushed. Don't get me wrong I like privacy at the table especially when it was just my fiancé and I but it was almost like we were forgotten about and the assistant did a lot for us. I probably would not visit this restaurant again. It was disappointing that the Ritz name was behind it.
We have been there before but this time: ...
We have been there before but this time: SERVICE left much to be desired. We started early: 6:45 and all went well but as the dining area filled up; we were forgotten. Too bad!
Next time: Victoria & Albert's; Bull & Bear; Saratoga Springs; il mulino: we live in Windermere... so: Thank God for choices.
Everything from the time we arrived unti ...
Everything from the time we arrived until the time we left was just wonderful. Service was outstanding, food was perfectly prepared and presented, the restaurant itself was elegant and quiet. I would definitely come back.
The lamb was divine, complemented by the ...
The lamb was divine, complemented by the "on sale" bottle of wine. We were treated to complimentary champagne to toast our anniversary and attentive service. Our appetizers and dessert and cheese were all wonderful. First bit spoiled a little by cranky little ones next to us and almost being seated by the kitchen even tho my hubbie had been promised a window seat about three hours earlier.
From beginning to end our dinner at Norm ...
From beginning to end our dinner at Normans was unforgettable. We were greeted by the assistant general manager Juan ,who quickly seated us at a beautiful table by the window. We were greeted soon after by Fernando who'd be taking care of us that night and that he did, from start to finish he guided us through the menu and made great recommendations for dinner. Just when we thought it couldn't get any better Juan came around to check on us and we asked for help with wine for the evening, he made a gorgeous selection for our wine, he selected a champagne that complimented our seafood dishes so well. I have been in the hospitality industry for almost 10 years here in Orlando and I haven't been treated better anywhere than I was at Normans by Juan and Fernando. We will definitely be returning to eat here soon.
If you are looking for excellent service ...
If you are looking for excellent service, food, and atmosphere, this is the place. This was our second time at Norman's. The first time was during our honeymoon to celebrate where they paid attention to the details I had under the notes section of my open table reservation.
The food was fantastic and the waiter was very knowledgeable about what would pair greatly with the courses we selected. My wife and I travel from Georgia to go back to Norman's when we are in the area.
My wife and I enjoyed the special Chef's ...
My wife and I enjoyed the special Chef's Tasting Menu. Every bite of food was amazing, the wine parings were perfect and the service was impeccable. It was perhaps the best meal we have ever eaten! We even received a signed copy of the menu from Chef Norman at the end of the evening.
Not up to par
Our experience at Norman's was outstanding because of the food. Amazing! However, the service was too attentive and rushed - and when the manager came over, he didn't have the courtesy to button the top button on his shirt or tighten his tie - unprofessional for a supposed five-star restaurant.
I have to say that we were very impresse ...
I have to say that we were very impressed with the service and the attention. First, the host remarked our reason for our dinner and congratulated my husband for his birthday. I wasn't expecting that the note I made on the reservation would be taken into consideration throughout the night. Second, my husband received a personalized menu with a message wishing him a happy birthday !! Third, our server also congratulated him and offered us free champagne to start celebrating his day. This personalized and warm attention from the staff is very uncommon specially in very touristic cities such a Orlando. I always get great experiences dinning in any of the Ritz Carlton restaurants but so far this has been the best one !! Thank you guys for the extra attention
We virtually always get a reservation for Norman's if we stay more than a couple of nights in Orlando.
On this occasion we visited mid-week and decided to try the Chef's Tasting Menu - and in my case the accompanying Wine Flight. The entire meal was a delight especially supported by outstanding service and knowledgeable and friendly staff.
It was not inexpensive at a touch below $350 for our meals and including an appropriate tip. But the quality, presentation and cooking were there too.
The Evening was slightly disappointing in that some fellow guests decided to use their cellphones in the Restaurant. There's fortunately plenty of space so that one is not sitting atop other guests; and we ate at a civilised pace too. Despite the "Dress Code" there were some very casually dressed people in the Restaurant.
There's an excellent selection of wine; prices range from just under $50 a bottle. We had surprisingly generous portions and thought we'd enjoyed a very good value meal highly professionally served and truly fine dining.
We were waited on by Fernando and his ta ...
We were waited on by Fernando and his table team, which included Andrea. Their attentiveness made our anniversary dinner wonderful. The food was spectacular and provided great sharing portions for all three courses.
As most locals we typically avoid "hotel ...
As most locals we typically avoid "hotel restaurants", but the great reviews compelled us to try this one. It was a fantastic experience all around. Great food, service and ambiance, and the perfect place to have a romantic night.
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