I know this is supposed to be a food review, but when you experience awful service, something needs to be said. Stopped in for lunch while in New Orleans. The food was still excellent, but the service was as bad as I ever had anywhere ever. We had a reservation, there was 3 other tables of patrons and a few at the bar. Walked in, no "hello" "can I help you" or anything like that. The guy just looked up and we had to initiate the conversation They sat us, we waited 5 minutes for the server to come to the table withe menus. She gave us the menus, poured water, didn't take a drink order and then 10 mins later we had to ask someone to get her. Sorry but 15 minutes with no drink in an empty restaurant IS a long time We placed our food order and ordered iced tea. Another server poured us water a few times, we said "thank you" every time and she never once said "you're welcome" or anything. The food was delivered eventually, barbecue shrimp and gumbo are truly excellent, but only 3 shrimp on slice of bread. I never got the iced tea, had to ask for a dessert menu, was charged for the iced tea and then just left in disgust. And I still tipped 15%, not sure why, but Emeril, you need to know your NOLA is in shambles.
Don’t waste your time. Average food. Not emeril’s standard.
Excellent Louisiana modern cuisine at very reasonable prices for the French Quarter. The oyster Brie pot pie with bone marrow was particularly memorable.
Service was poor and slow. We had a mumbling waiter who could not explain the menu and there were long waits between the courses. Our entrees came out nearly luke warm - certainly not when they were plated and ready.
The food was fair to good, but not great and not excellent. The one foot egg roll sounded interesting but it was so tough Panda Express would not have okayed it for their menu. Salads were good, but they should be if you’re in a good New Orleans restaurant. Salmon was a small piece and nearly cold although it had been cooked nicely. Shrimp and grits were very disappointing - 5 smallish shrimp on a bed of grits that you might get at a diner.
This restaurant does not live up to its reputation.
We decided dessert would be equally disappointing and didn’t even bother.
This was my second visit to NOLA. It was even better than the first. We had to wait a while after our reservation time to be seated. However, once seated everything was great.
Thoroughly enjoyed our time.
Absolutely love NOLA. Every time we visit New Orleans we have lunch or dinner at NOLA. Great service and great food.
Disappointed. Not what I expected from an Emeril property
Food was fabulous!! It took a long time to get anyone to come to our table. It seemed like our server had too many tables. The food was worth the wait. You can’t be in a hurry though.
Although I’ve been to Nawlins quite a few times, I realized I’d never eaten at a restaurant owned by Emeril...NOLA looked good and it lived up to its reputation. Very imaginative seared tuna salad starter, 2 great entrees ...pork chop and a grouper special were both beautifully prepared and presented...and the desert we picked was the best we’ve had in a long time...coconut semifreddo with fresh mango and pineapple sorbet....we’re still talking about it
Amazing food, good service, and simple, but tasteful decor. Dining area was a bit loud, but consistently one of my favorite restaurants in the US.