Great over Stroll weekend, can't wait to be back this summer!
Stroll Weekend and they were not prepared for the rush. Beautiful venue, grouchy greeter, wait staff excellent and food was good but not great meat like summer.
Our server Kat was friendly and attentive.
This is my first and last time going to prime
Restaurants not professionally Ron who have amateur staff service was horrible and the food was mediocre at best
It is not someplace I'd recommend to anybody
Nothig. Restaurant was closed with no notice. Disappointed in the communication.
Very nice place to dine- love the decor and the food was delicious!
Service was poor but it wasn't the server, who was fine. It was the kitchen. The chef comped us an extra appetizer to apologize for the wait. We then waited too long for our entrees. They admitted their mistake and then repeated it.
Also, one would think a steakhouse called Prime would have prime rib. Actually, they don't have much beef at all. I had the Big M-ACK burger. OK, but the food trucks at Cisco Brewery are a better value.
My wife and I had a lovely evening at Nantucket prime. The staff is super friendly, and we absolutely adore the outdoor patio. The manager Kat was so nice, she came over to us a couple of times to check on us and made sure we had a memorable experience. The food is top notch! Make sure you try the big mACK. We will definitely go back there next time we are on Nantucket!
Lively outdoor dining venue. Service was fair food was expensive and not uniformly good. My salmon was barely edible and I ercooked. My husband's swordfish was perfect. Very uneven food and service.
Awful in so many ways. Well after appetizers served (including cold chowders) waiter came to table to tell us they were taking the swordfish 3 of us had ordered off the menu for the fall and just ran out (don't they buy it fresh every day rather than for the season?), and didn't he know this right after we placed our order? We instead ordered salmon cooked rare and halibut. Both well overcooked and served cold. Had a nice bottle of wine, but nobody ever visited the table to pour it. To their credit, they took all the main courses off the bill. Terrible food, terrible service. So many other good places on island to eat. Avoid this at all costs - and perhaps since this is so poorly managed also avoid their related restaurants at other Nantucket Island Resorts properties.
I made a reservation for two weeks in advance realizing Nantucket can be a busy place. The restaurant was relatively quiet and we were seated outside, neck to the stairs. I asked to move inside which wasn't a problem. We ordered the Burrrata, for 19$ and it was 1/8 a slice of tomato and some cheese. When the dish was addressed with the waitress she simply stated "this is how it comes". We left after the small snack.
Really a gorgeous night! We were seated immediately in garden-nice al fresco experience. Drinks, raw bar and a lovely heirloom tomato/stone fruit salad all were lovely. Great entree choices beyond steaks-the pan roasted lobster sounded so tempting but we were trying to switch it up so focused on aged steaks. All perfect and sides were presented /seasoned well. Kids enjoyed as well and devoured it all... Hard to get the perfect mix across ages, trends and palates...but it worked! Coffees, desserts also great-passionfruit sorbet and a brownie sundae. On par w/NYC restaurants but in a absolutely lovely Nantucket locale. Really a nice experience to round out the weekend. We'll be back they are doing all the right things from service, food and overall experience--it is obviously well planned/orchestrated to be this successful...So happy we chose this!
Great food, great service: Moisa was really sweet and attentive!
It was a great family evening.
Great experience all around. The host and wait staff were super-friendly. Was very kid-friendly as well. Big M-ACK delicious as always!
Great setting! Great food! Great bartender. But what happened in the kitchen? After waiting almost 30 minutes for our salads/starters; we then waited 45 minutes more for one entree (the other 3 came 6-7 minutes later) we truly enjoyed the food and the bartender waiting on us in the fun outdoor bistro worked very hard, but the manager made excuses and really never handled it the way she should have. We'll give Prime another try as setting superb, food excellent. Hopefully my next review will be even more positive.
When you have to send 3 out of 4 steaks back, that's the sign of a bad "steak house". One was way too rare (and we like our steaks medium rare) and two were lukewarm at best. For $65 a steak I expected things to be much, much better. There are way too many other great options on Nantucket to have to put up with sub par food. Maybe that's why we got a reservation just two days ahead of time.
I do have to say that the sommelier/manager did the right thing. I told her that they needed to do something on the bill and she rightly took the most expensive steak off the bill (we still spent over $400). She had heard about our food and was mortified. She didn't push back when I asked for some kind of credit.
I couldn't recommend this place to any one looking for a good meal on Nantucket.
The food was fabulous and the service was fantastic - everyone was very attentive. We sat outside by the bar and enjoyed the music played by the bartender - not too loud which was awesome. The wine list was very nice but would have been better if it had more moderate priced options. Although the food was deliious - the sides were ala carte. If I am buying a $49.00 piece of steak - it would have been nice if sides were included. The experience was good, outsiding dining fabulous but a bit pricey.
Ridiculously slow service. 30 minutes before bread. 90 minutes before entrees. Has been going downhill last summer and this. Great venue, food and service have become disappointing.
This place was dead in terms of diners. We were the only ones seated inside on a Sunday night. Place was boring, overpriced, and slow. Perhaps would've been a different experience if we had been seated outside, which we requested but were told our request could not be accommodated. Would not return or recommend given the other options available in the area.