The views here are absolutely incredible. The food and service, on the other hand, are not. We had to wait 20 minutes for bread and wine to come out (and the room was only about 20% full). My elk steak was way overcooked, and my partner's mussels had hair in it (the short curly kind). But again, the view is stunning, particularly at sunset.
Our dinner was good. We both had wild salmon which came with wild rice and Brussels sprouts. The sprouts were undercooked and blah. It the salmon and rice were very good. Our waiter was knowledgeable, particularly about wine.
Once again we came for dinner to this excellent restaurant in the heart of the beautiful Grand Teton National Park. Our recommendation is to time your reservation to the time of year, and to the setting sun for this location. We aim to sit down about 30 min prior to the official sunset, and then we sit and watch the show: Often a beautiful sunset as the sun drops low on the western horizon and then behind the magnificent mountains. There really is no better more romantic scene than this - all in the comfort indoors behind 30 foot floor to ceiling windows eating a fabulous meal.
If you can arrive a bit before your reservation (and DO MAKE reservations!) the lounge is very good - get a drink and then sit at the outdoor tables to take in the scene. Be sure to tell the hostess where you are so they can come and find you when your table is ready. If bad weather, sit inside the lounge - or better yet in the grand lobby in from of the fire place.
We have lived here for the better part of 25 years. We love Jackson as well - but the consistency of restaurants in town is problematic. One year the food can be great, and when you return a year later, only marginal. Not so here in the Mural Room at JLL. Always consistent and always excellent. It is a bit expensive, but we find the experience worth the cost and feel the value of an occasional special night out with "dinner and a sunset" to be excellent.
Decor and view were wonderful. Staff was very attentive and friendly. Trout was only OK, and pork tomahawk was a bit overcooked.
Awful. Great environment, but the service was so bad it was laughable.
Not only is the view of The Tetons outstanding so is the staff and the food!
Having a son with multiple allergies dining out can be a challenge, but the serves and the chef all handled everything just beautifully!
A wonderful wine selection as well!
Great staff, great good, great atmosphere!
Nice experience. Food and service were better this, the second night of our visit.
Beautiful table, special anniversary meal. Window beside table dirty with food debris, both water glasses sent back, dirty, waiter "sniffed" at our concerns. Inexperienced waiter, had to ask about wine list, person she asked did not bother to speak to us yet could see he was not overly busy. Meal arrived within 5 minutes, did not even get bread which comes with meal so speedy was meal delivered. Waiter barely spoke to us and meal served by different staff. Water glass not replenished. Sense that they wanted to clean up and go home. (8 pm booking). All in all very disappointing. Would not recommend despite it being described as fine dining by reception. Meal further disturbed by argument between next door table and staff over plates being removed too quickly, staff handled this well and table behind us noisily sending their food back. Not sure why.
Everything was fine but not exceptional. I had higher expectations.
The food is decent and the view is outstanding . The wait staff was great.
Nice and enjoyable
Restaurant is in Jackson lodge at grand Teton National park. View of mountains and willow flats is famous and for a good reason. Service is nice, everyone is friendly, food is a lot local and very nice. A bit expensive. If you’re at Jackson lodge you’re already spending g a lot of money, so it’s worth one night’s dinner
If the view was not the mountains it would not be worth the money. Waiter was ok the guy that filled the water glasses needs to be acwaiter much more responsive and observant
All greeting and service were excellent. The food was a bit pricey, but that is expected. I don’t think it was the best food in the park for the price, but overall a 4/5 experience.
It was a nice touch for the staff to know it was a birthday dinner, and the waiter knew our names.
Attentive service, fresh delicious food with a unique view of the awesome Teton mountains. Enjoy a leisurely meal.
The Mural Room gets such a low rating primarily because if you can't cook Steaks at the preferred medium then you've failed. Had to send back two steaks that were served well done instead of medium and then we next ones served one was still over done and the second one verged on bloody rare. By now we just said screw it and proceeded. They were taken of the bill, which is the right thing to do, but you expect a dining facility that is to be fine dining to at least know how to cook steaks. Remember it is always about the food. Additionally, the server after this failure was not attentive as she spent way to much time chatting with another table. Also be advised that if you are party of three or more have no tables by the window, as requested.
Scenery is beautiful but the food and service were average
Great!!! Jay jay and Lori were excellent servers! We all had a great time and food was excellent!
Excellent food and service with some of the most spectacular scenery one will ever experience. The floor to ceiling windows are amazing. Not to be missed if one is visiting Grand Tetons Park.
The bison was tough and dry. The elk very charred and smoky. Service was slow. The view and ambiance can’t be beat though.
Food, service, and view of the mountains were amazing!
Charles was a little over the top in his service rhetoric, gave an un-genuine impression. From my humble perspective.
Fantastic View, cannot be beat. Some unique food offerings that we cannot get easily on the East Coast. Elk Steak was good. We don't usually do high end dining, but this was worth it.
The Mural Room is a very nice place for a meal in Jackson Hole. The food is good but a bit overpriced. You are paying for the view as well as your meal.
Best dinner in the Tetons, best view too. Salmon was the best meal of a 10 day vacation.
The wait staff and management were excellent. The price is very high for my usually spending but because it was the last day of our vacation we decided to go, as it came highly recommended. We were not disappointed. Great food, great service and the best view you can get for a meal in Teton or Yellowstone. Will definitely go again on future trips.
The view is magnificent, but it's available throughout the facility. The elk short ribs were tough, the rest of the meal was unremarkable.
Only complaint was the cost of the special which was a vegetarian ravioli. It was a little steep at $33. Guess we should have asked before ordering. Otherwise we loved the place. Every table had a view. The food was great and service was too. We were celebrating a birthday and we each received a complimentary glass of Prosecco.
Very good food; we had the trout and the salmon
Highly recommend for dinner
Best view ever - sun setting over the Grand Teton mountains!
We have eaten at the Mural Room befor. The menus changed and portions wer smaller for some items, the prices were the same, or more... we arrived early for our reservation but were seated immediately. The table we had was in the corner where the view and sunset were not great. There was an event with a lot of people and noise which made the view and the sound unimpressive in a normally very impressive setting... some things can't be avoided. We will return in the future:-)
Overly good but very busy
Whenever we are in the area this is the first reservation we make. The food is exceptional, service is great and the view is truly magnificent. Our favorite restaurant
We had dinner twice in the Mural Room and had breakfast there about 6 times.
Dinner was very expensive. The first time we had dinner there I ordered the grilled salmon with couscous and it was excellent. So the second time I ordered the very same meal, but this time it was extremely disappointing, especially how the couscous was prepared. So it seems the quality is hit or miss. After that, we preferred going to Dornan's in Moose for dinner or the Pioneer Grill next door.
For breakfast, the buffet was really excellent (much better than ordering from the menu). They have an omelette station where they can also make fresh waffles. The fresh fruit was especially good. I would definitely recommend the breakfast buffet.
The panoramic views of the Tetons from the restaurant are outstanding and the restaurant is known for its murals, hence it's name.
I'd say the 'Value' is fair for dinner and good for breakfast.
Great view but the food was marginal. This place is way overpriced.
Food was excellent and service was truly exceptional. We had Charles who politely and courtesly added to the evening. Superior service by him and others. Portobello appetizer and prime rib. Cadallic margarita was superb. Great evening out and UNBELIEVABLE VIEW OF TETONS.
Highly recommend. Great service and food! Should I ever return to Grand Teton, I will definitely eat at this restaurant again.
My server was Sylvia I believe. She was from Colorado. She was fantastic. Thank you
While visiting Jackson Lake Lodge in Grand Teton National Park we were excited about dining in the beautiful Mural Room overlooking the Teton Range. We made our reservation in advance of the trip so we would not miss this dining experience. Our party of 4 arrived on time and were seated within 20 minutes of our reservation time. We were seated at a table near a server/busser station, which was very noisy with wait staff constantly dumping dishes, cutlery and glasses into bins -- at that was the tolerable part of the evening. Our food came to the table cold, entrees were dried out and looked as though they sat on a plate for some time, one chicken dish was even raw inside; incorrect items were brought to the table; and, the manager was ineffective at helping to resolve issues. To sum up our evening: service was extremely poor, from the inexperienced wait staff, to the inexperienced manager; the food was poorly prepared and served; food prices were very high for food that was mostly inedible; and the beautiful surroundings were hard to enjoy with the noisy hustle and bustle of the staff. Beware, this may be a beautiful dining room in a beautiful national park, but do not expect a fine dining experience.