About Mastro's Steakhouse - Palm Desert
Palm Desert, CA 92260
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.
Hours of Operation:
Sunday - Thursday: 4:00pm - 10:00pm; Friday & Saturday: 4:00pm - 11:00pm
$50 and over
AMEX, Diners Club, Discover, MasterCard, Visa
Live entertainment & dancing nightly at the piano bar.
Private Party Contact:
Kelly Greene : (760) 776-6777
Banquet, Bar Dining, BYO Wine, Corkage Fee, Entertainment, Full Bar, Late Night, Non-Smoking, Private Room, Wheelchair Access, Wine
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Mastro's Steakhouse - Palm Desert Ratings and Reviews
I have enjoyed Mastro's at least 25 time ...
I have enjoyed Mastro's at least 25 times and this evening was unacceptable by all standards! But to add to the horrible experience we had. I received a call from maestros asking me how my dinner was , I asked if I could talk to the manager and he came on the phone. I talked to Hanny the manager and explained what happened and he apologized up and down and was aware of everything. The upsetting part he offered nothing in return and was aware of the horrible service as we were the first to arrive! He said he would make sure next time I came in that everything would be better! Wow, seriuosly! Didn't offer a drink or dinner nothing! Not sure I will frequent this location again! Shame on Mastro's!
Great food as always but service was not ...
Great food as always but service was not to expectations, slow and inattentive. Noise level in the dining room was LOUD. Very disappointing, might as well have been seated in the open bar area. Music through the speakers was higher than it should have been as well. Tables way too close to one another. We will not visit here again.
You should clone Ashley! She was wonder ...
You should clone Ashley! She was wonderful and very attentive. Love her suggestions and sense of humor. Love mastro's we will be back the next time we are in town. Only draw back, it gets noisy later in the evening.
Judged on its own, Mastro's in Palm Dese ...
Judged on its own, Mastro's in Palm Desert was a fantastic experience. Great food, exceptional service, and a fun atmosphere. If you've never been to a Mastro's and don't mind the price tag, I highly recommend it (it's worth the price).
However, I've been to four Mastro's now including this one (Beverly Hills, Costa Mesa, Newport Beach), and the food at this location was slightly disappointing compared to the other locations. I specifically got the French Onion soup because I liked the way it was prepared at Mastro's, but what I received at the Palm Desert location was closer to something I'd get at Outback; it was still delicious, but didn't meet the exceptionally high quality bar set by the other Mastro's locations. The Gnocchi, Lobster Mashed Potatoes, and steaks were all a little saltier and the steak a little less flavorful than I was expecting from a Mastro's restaurant. The Sauteed Scallops, Sauteed Mushrooms, and Warm Butter Cake were all as expected (and delicious).
Overall, this is still a Mastro's restaurant and is an amazing dining experience with delicious food and incredible service. The only knock against it is that the food of the Palm Desert Mastro's is probably a tier below the other Mastro's restaurants that I frequent regularly.
Had a great experience. Our uber driver ...
Had a great experience. Our uber driver told us many great things about Marcos theft manager. We asked for Marcos and received great service from him and the rest of the staff. The food was great. I will definitely be back on my next visit to Palm springs.
Party of 4, New Year's Eve 2016, very no ...
Party of 4, New Year's Eve 2016, very noisy and crowded as expected! We have had these reservations for about 6 weeks and have dined at this location several times. Big disappointment because they "ran out" of the Tomahawk Ribeye Steak, our usual order. How can this happen when our reservations were at 6:45 pm? We dine at Mastro's frequently at different locations and this is pretty strange: wouldn't they have ordered ahead for a big night?? We suspected that they were "holding back" these specialty steaks for larger or more important parties that night. The manager told us that each location is "allocated" just so many of these steaks and they just ran out at very early. Yes, we found another steak to order and yes, they compensated with free wine corkage and dessert. It's just a weird story!
Waiter (Bill) seemed aloof... We request ...
Waiter (Bill) seemed aloof... We requested gluten fee sauce for the steak; he said they didn't have any. We asked the bus boy later; he happily brought it over.
The restaurant was overcrowded, due to the New Years rush (so we understand that)
Mastro's did not meet our expectations. ...
Mastro's did not meet our expectations. We had previously visited the Mastro's in Laguna and loved it. Based on that experience, we had expected the Palm Desert location to be a fine dining experience, but that is not what we got.
When we arrived the 5 hostesses were helping the guest ahead of us, no one greeted us. When a party arrived after us, the host sat them immediately, before even acknowledging us.
The dining room is so-so for ambience, not nearly as refined as Laguna. The service was good, although there were a few times we had to ask for things multiple times.
My biggest complaint was the noise. They had a live band in the bar, which was very talented, but the noise carried into the dining rooms and made it extremely difficult to have a conversation.
I would not go back to this Mastro's on a date, as it was not worth the cost. However, I would recommend going there for the bar to listen to music.
Night before New Year's Eve, crowded and ...
Night before New Year's Eve, crowded and not great service in the bar. Mixed up request for Cl
Hi lean sea bass sauce, but all else fine. Music not as great as we have heard before. I would still go back as usually the food is excellent.
This was our first time going to Mastro' ...
This was our first time going to Mastro's and we looked forward to it. When we first entered the restaurant we waited to give them our reservation name and we were not greeted. Once the young lady finished with the guest in front of us, she immediately asked the couple behind us how she could help them and that lady told the hostess that we were next, (I guess she didn't notice that we were standing right in front of her). Once she was corrected, she didn't bother to apologize and I had to tell her who we were. Once seated our server Lily was exceptional & we were treated well by everyone else.
The filet mignon was not as tender as expected it was warm not hot, brussel sprouts & Alaskan king was salty. Alaskan king crab was overpriced at 1 pound for $67 really? In addition, the Caesar Salad had parts of the lettuce that is usually discarded and did not come with slivered Parmesan cheese... how can you mess up a salad?
Finally the noise from the lounge made it difficult to have a conversation, but at least we had a view of the street through the blinds and could see everyone that was receiving valet parking.
So if you want to spend $250 + for a great meal; please choose somewhere else to dine.
We were in palm desert over the holiday ...
We were in palm desert over the holiday and had our Xmas dinner at Mastro's. All four of us think it might have been the best filet we ever had. And we have eaten all over the world. Also, the duo performing in the bar were fun and excellent. I think the hostess said there name was The Trebles. Awesome!!!
Overall it was a great experience and th ...
Overall it was a great experience and the food was delicious. It was very loud in the whole restaurant, however with the live singing (it was not a band) and it being christmas, we did expect the noise level so it really didn't bug us. The service was not exceptional, it was just okay and a restaurant of that price and class I would expect it to be better.
The restaurant is very overpriced for wh ...
The restaurant is very overpriced for what you get. The service was excellent but the food was not exceptional and the ambiance was crowded and noisy. We dressed up to go there but most other guests did not. Vegetables were soaked in butter/oil though crispy.
Went with my family to Mastros on Christ ...
Went with my family to Mastros on Christmas. It started off a little shaky with a confusion about the Lounge seating options, but the bar manager made it up to us quickly with a round on the house and got our reserved table ready in great timing. The food was excellent and overall a great time :)
I live in Marina Delray and we drove all ...
I live in Marina Delray and we drove all the way to the desert for an extended weekend. Dinner at Mastro's was really good. The steak was exactly prepared as I requested and the meat was fantastic. I told the hostess that I had a hearing problem and wanted to be in a quiet room. I was seated in a room with five tables and it was exactly perfect. I recommend the restaurant at the highest level.
Bill was our server and he made our expe ...
Bill was our server and he made our experience one that was truly memorable. We make it a habit to come to Mastro's for each Christmas Eve we're in the desert and haven't been disappointed yet...I even received a call from them asking how our experience was!
The ambiance was horrible...Stuck in a s ...
The ambiance was horrible...Stuck in a small room staring at a wine rack ,being overwhelmed by the conversation of 4 other tables...The filet was charred black for "medium" ...Prices are a rip off in value compared to other steak houses in town...Will never return and waste another special celebration opportunity!
We had a wonderful dinner celebrating ou ...
We had a wonderful dinner celebrating our anniversary. I had the bone-in ribeye and my wife had the bone-in filet. The steaks were the best we've ever had.....so tender and flavorful. The ambiance, service and wide selection was great. Will definitely return to Mastro's Steakhouse. Thank you for a wonderful evening!
Celebrated my 1 year anniversary with my ...
Celebrated my 1 year anniversary with my girlfriend here and it was awesome from the service to the food. definitely recommend coming here regardless of the occasion. I have even done large dinners for my clients here and again the staff went out of their way to make our dining experience exceptional.
The food was wonderful. The server was ...
The food was wonderful. The server was visibly annoyed that my wife and I were sharing an entree. The portions are large and our appetites are not.
In spite of his less than cordial attitude, a gratuity exceeding 20% was left.
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