About Mastro's Steakhouse - Palm Desert
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.
Hours of Operation:
Sunday - Thursday: 4:00pm - 10:00pm; Friday & Saturday: 4:00pm - 11:00pm
$50 and over
AMEX, Diners Club, Discover, MasterCard, Visa
Live entertainment & dancing nightly at the piano bar.
Private Party Contact:
Kelly Greene : 7607766777x
Banquet/Private Rooms, Bar Dining, Entertainment, Full Bar, Late Night, Non-Smoking Restaurant, Personal wines welcome, Personal wines welcome (corkage fee applies), Private Room, Wheelchair Access
Mastro's Steakhouse - Palm Desert Ratings and Reviews
Love this place. Great service, impeccab ...
Love this place. Great service, impeccable food, and friendly atmosphere. Including this place in my cool vibe category. Frank S or have been proud of the martini and service, let alone one hella good steak!
I think it may have been the best New Yo ...
I think it may have been the best New York steak I've ever had.
The resturant in Palm Desert was ice col ...
The resturant in Palm Desert was ice cold and very uncomfortable on Fathers day.. the service started out good and then they just left us sitting for a while.. not what I expect when Iam paying these prices... The music was loud and not conducive to relaxing and having dinner... and being able to talk... I won't be back anytime soon.
I must say that the minor oversight from ...
I must say that the minor oversight from our last visit in May was minimal but the staff was so welcoming and treated us to a appetizer. We were not asking for that but it was well appreciated also by the couple accompanying us for our anniversary dinner. All four of us last Sunday asked for the $65 special dinner and ordered the 8 oz. filet. things were going along well until our guest received this half inch steak instead of the thicker filets we received. the waiter was perplexed and a woman supervisor was adamant that his small piece of meat was a filet. His wife traded the steak with him and confirmed that it was a NY strip. We all thought the staff would want to satisfy and offer a new steak but none was forthcoming. I'm not sure we will be able to bring our friends back who have dined at Mastros everywhere except PD. Too bad it happened that this one person made our evening uncomfortable especially for our waiter who worked hard and we appreciated his effort.
I had requested a quiet table in my rese ...
I had requested a quiet table in my reservation form through open table...as we were with elderly people with hearing aids. When we arrived we were told they would not honor our request as they were not opening up another dining room. The only dining room open on Father's Day was next to the bar where live music was playing...and only a curtain separated the 2 rooms. so the loud music infiltrated the dining room they were utilizing. For what we paid, this was unacceptable. The manager stopped by our table , as well as others, and asked how we were enjoying ourselves, and we explained the situation. She offered no explanation, but said it should n to have happened...and did not offer to move us, or comp a drink or dessert, or anything.She just walked away and we did not see her the rest of the evening.
We requested a high table in the bar sin ...
We requested a high table in the bar since we like the lively scene and our request was granted. The service was pretty on point; however for the high level of restaurant Mastro's is, I thought our service was not very polished. Her serving style, etc. were not very crisp or on point. Overall we had a great experience and would go back but dinner for 2, splitting an entrée , was $153. If you like a high end restaurant and have the funds, it's the place to go
Steaks are absolutely amazing, but I lov ...
Steaks are absolutely amazing, but I loved the dungeonous crab cocktail! It was delicious. Very knowledgable and courteous staff.
Very upscale. Might sound petty but if m ...
Very upscale. Might sound petty but if my glass of Diet Coke is empty, I should not have to ask to have it refilled.
Our experience at Mastros exceeded expec ...
Our experience at Mastros exceeded expectations. The service, atmosphere, quality of food and overall experience was fantastic. Chef Devin Peters came out and said hello, which made us feel special. I highly recommend to anyone considering a great dining experience in the desert.
Chef's cut ribeye steak was cooked perfe ...
Chef's cut ribeye steak was cooked perfectly! Well seasoned. Definitely worth a return visit.
Our first time here, and celebrating our ...
Our first time here, and celebrating our 27th anniversary we found we weren't alone. At least three couples around us doing the same. Excellent steak..filet on the bone. The lobster mashed potatoes too pricey but tasty. Service? Great. From door to table, and even a follow up call the next day. Very comfortable room, too. We'll be back.
Dining has always met my expectations, g ...
Dining has always met my expectations, great food with ambiance.
Mastro's is a 5 star dining experience. ...
Mastro's is a 5 star dining experience. They live up to this standard every time I visit.
It saddens and angers me that we chose M ...
It saddens and angers me that we chose Mastros to 34th. we got bad service and my hubby's steak was so bad that he had to have them take it back. He did end up getting another steak but by the time he got his new steak our sides were too cold to eat. We ask for more bread which we got but the person who broght it to us just placed it on our table in a not so nice manner without taking the other empty basket. We had to aks for our waters to be refilled twice. When we got our check, we were being charged for both of my hubby's steak which we had to tell them to fix. It was as if noone was paying attention that night. I just feel like we could have gone to a lower scale steak house and gotten way better service for the $200 we ended paying at Mastros in Palm Desert. We have gone to Mastros in Costa Mesa many times and have always gotten great service. Needless to say next time we have a special occasion will think twice before going back to Mastros. I feel like my birthday dinner was ruined. About the only thing i enjoyed that night was the signature lemon drops i had. Very disappointed customer, Sherley Vargas
Service markedly diminished from previou ...
Service markedly diminished from previous experiences; almost absent! Nobody came after serving apps, main course or dessert to check. Had to chase down personnel in halls for needs including water/tea refills. No offer of tea/coffee/etc with dessert or after. New personnel vs staffing problems?
Never disappoints! Aside from the $$,it' ...
Never disappoints! Aside from the $$,it's THE BEST! Drinks are great, steaks and sides definitely enough to share...still going to set you back, but not quite so painful...LOVE IT!
Steaks did not get served t the same time
Food as usual was great! Our servers where uncoordinated. My wife and kids filet came 10 minutes after mine was delivered. Not good!
Dinner was good until the Kardashians showed up
I took my wife and our best friends there for her 39th ++ BD. Our waitress was less than ok, a bit on the loud side. I asked for a glass of ice which took at least 15 minutes to arrive. The expensive bottle of champagne that was bought for the two ladies, I had to pour twice because no one came by. The same was true with the equally expensive bottle of red wine. But the service got very bad when Cris Kardashian sat down stairs a table next to ours. Ours waitress wouldn't leave there table and became even louder. Their table seemed to find great humor in flicking butter up so it stuck on the restaurant's 12' + ceilings. My friend told them they should stop and one came over and said it was all in fun. When he asked who was going to pay to clean it , he was told it wasn't their problem. After waiting a half hour for our desserts, my wife's favorite hot butter cake, which she'd waited for was not brought but instead a piece of cheese cake. Wanting the butter cake we'd order we ordered it again being assured it would take just 5 minutes. We finally gave up after 20-30 minutes and decided to leave, the cake was brought to us in a bag as we left the restaurant.
Tables a little bit scattered and close ...
Tables a little bit scattered and close in dining room but otherwise service and food were excellent as always.
Food and service was great, but no ambia ...
Food and service was great, but no ambiance. It was so loud, we couldn't hear each other talking. Tables were too close together. We won't be coming back.
Way too loud: Music from the bar made co ...
Way too loud: Music from the bar made conversation impossible
Our guests were seated before we arrived ...
Our guests were seated before we arrived and they did not order cocktails. When we arrived we were not offered cocktails until the third visit to the table and I had to ask to order a drink. Waiter was condescending catering to men at the table who he may have thought were paying the bill...not!!!
Amazing as always! We had a group of 5 a ...
Amazing as always! We had a group of 5 and everyone was completely satisfied! Tried the butter cake, to die for!!!
First time for a bad experience at Mastro's
Made a reservation for our anniversary for dinner and dancing in the lounge. Very busy, service was slow. There were servers but all attentive to tables around us. Been coming to Mastro's for many years and the Palm Desert Location since it opened. Took a lot of time to place orders and receive them from the bar and kitchen. Oyster Rockefeller's are the best. The Filet is a 9 of 10. We ordered the Lobster Mac and Cheese, but got mashed potatoes instead. so we ended up paying for food we did not order. Tried to bring it to the attention of management but it was too busy. next time we go back to Ruth Chris for some reason the steaks at this Mastro's are inconsistent.
Absolutely love this place. Favorite in ...
Absolutely love this place. Favorite in the desert
Good steak not great. Went two times in ...
Good steak not great. Went two times in one week. One time on Sunday night, it was great. Second time on a Saturday night, just so/so....consistency especially during prime hours is a must....
Way too crowded and noisy although it wa ...
Way too crowded and noisy although it was Saturday night. Food was good but overpriced and certainly not worth the hype and cost. Couldn't wait to leave the noise. Couldn't talk to friends.Even the waitress had to yell over the sound and we were in the back (quiet) room. Never will return here when there are better places nearby.
I have been several times and found the ...
I have been several times and found the food and severs great and will return
I ordered a petite filet My husband a bo ...
I ordered a petite filet My husband a bone in filet 12 oz We asked for medium For both the meat was overcooked and flavorless. The Brussels sprouts were under cooked Even the scalloped potatoes were not as good as we remembered. Very disappointing
The food was great and the service was e ...
The food was great and the service was even better!
The food was amazing! Delicious sea bass and lamb! And their scallop app was perfectly cooked! The staff was so nice, we will be going again and again!
Will come back!
Food & drinks were delicious, service was amazing! We will be going back.
Go here if you don't mind having your cell phone stolen by the staff and receiving zero help from management.. I walked from my table to the door remembered that I forgot my phone walked back one minute later and my phone was stolen and turned off... My phone had a full charge and when I asked the manager for help I was told we're busy at the bar its your problem.. Have a good night
Erica Villalobos, the manager, was incre ...
Erica Villalobos, the manager, was incredibly helpful and accommodating during our visit. Her excellent service created a very distinct and enjoyable experience. And the food was delicious as always!
Upon arrival our table for 7 was not sui ...
Upon arrival our table for 7 was not suitable as they had not read the request for access for a double stroller. Whilst the initial order for drinks was done quickly we had to wait a further 35 minutes for a waiter to take the food order despite making representations to front desk. Eventually a surly waiter approached who was expressionless and had a could not care less attitude. After making a further complaint that waiter was replaced. The starters then came in good time and were delicious, however we then had to wait another half an hour for our main course to arrive which was not up to the usual standard that we are used to, some of the steaks were over done and vegetable sides were under done and the mashed potato was lumpy and we were on very disappointed with our evening. No one apologised to us not withstanding a bill for approaching $1,000! Having eaten at this establishment many times i was surprised at the lack of response from anyone in authority. I will not be frequenting Mastro's in Palm Desert for the foreseeable future.
Nice place, great food, vibrant entertainment
A 9.9 on a scale of 10. Great food, great atmosphere, vibrant entertainment, and a comfortable setting. A cool spot to hangout and just chill.
We started at the bar with a great (and huge) martini. Bar scene very happening and live duet playing good music. Dinner was wonderful - great salad and sides. I do not order steak often but had a steak and it was perfectly cooked and delicious. Only complaint was I didn't save room for any dessert. Really enjoyed the evening - the food, drinks and overall experience.
Food was great, our server Daniel was aw ...
Food was great, our server Daniel was awesome! Daniel was also a Som which we appreciated for his knowledge. Overall great experience, we will be back!
Great food, excellent service. The noise ...
Great food, excellent service. The noise from the bar area (music n sport noise from the NBA games) was extreme and put a damper on our evening intended to reward my group of top tier customers n their spouses in the dining room. Need to find a way to buffer /separate that.
Fantastic service and food. Everything ...
Fantastic service and food. Everything was great. We used to go to Ruth Chris but a bad experience has caused us to find another place. Maestros is our new choice
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