About Mastro's Steakhouse - Chicago
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.
Hours of Operation:
Dinner only, 5:00pm - Midnight, Daily.
M Bar Piano Lounge - 4:00pm - 2:00am, Daily.
North Dearborn and Grand
$50 and over
AMEX, Diners Club, Discover, MasterCard, Visa
Live entertainment & dancing nightly at the piano bar.
Banquet/Private Rooms, Bar Dining, Bar/Lounge, Beer, Entertainment, Full Bar, Late Night, Non-Smoking Area, Non-Smoking Restaurant, Patio/Outdoor Dining, Private Room, Smoking Area, Takeout, Wheelchair Access, Wine
Special Events & Promotions:
Please contact Kelly McGrath for your next event.
Mastro’s Steakhouse Chicago offers four luxurious private rooms with wall-to-wall wine displays and glass blown chandeliers.
Mastro's Steakhouse - Chicago Ratings and Reviews
Remarkably, the restaurant "ran out" of ...
Remarkably, the restaurant "ran out" of all 6 ounce, 8 ounce and 12 ounce filet mignon. We were only told this after the bottle of wine we ordered was opened and served. This was remarkable considering it was a Sunday night. The hostess seemed very annoyed that we did not want to be seated in the bar area with loud live music. I was not impressed with the attitude.
Despite not being able to eat what we wanted, the food was well prepared. Our server was pleasant.
Food was good dont get me wrong. Basic ...
Food was good dont get me wrong. Basic steakhouse type of menu nothing too exotic. They ran out of 3 smaller filets and steaks which was not great and we dined at 7pm ( not so late ).
Service was sub-par. I think they just need more staff on crowded nights. Our waiter tried hard but I can not say it was smooth service.
He was either rushed, or absent. Wine pouring was lacking, and we probably would have drank more, spent more, if it was poured more frequently.
We eat at Mastros a couple times a month ...
We eat at Mastros a couple times a month and not sure we will be back anytime soon. We were seated 45 minutes later than our reservation. Not even an apology offered. We arrived early and looked for a seat in the bar. When a group got up from a high table, we went to sit down. After they cleared the table and we sat, a manager told us the table was reserved and made us move. Same manager who is offering us free everything when I am dinner with guys on the Blackhawks. Not the way to treat people, let alone people you have met under different circumstances.
Upon being seated it took 10 LONG minute ...
Upon being seated it took 10 LONG minutes before a server came to our table with menus. I order the 22oz bone-in rib-eye cooked medium-well, the steak was slightly burned along the edges. For a $58 steak at a high-end restaurant I would expect better! Other than the steak, my girlfriend and I enjoyed the ambiance of the restaurant. There was also live music and the bar was very vibrant.
I loved the food! I'm a foodie so I enjo ...
I loved the food! I'm a foodie so I enjoy good food. I 1st went to the location in Vegas but this one in Chicago was the best. The steak was super tender, they special made garlic butter that I wanted and it was to die for. The drinks are a little expensive but well worth it ESP because it was extra in the shaker for later. The waiter was just ok, he seemed to get frustrated because we wanted the bill separate. Other than that I will make it a tradition to go to this restaurant every time I go to Chicago since I'm from MI.
Host was unpleasant. We are a younger cr ...
Host was unpleasant. We are a younger crowd, and got treated terribly. Money isn't a problem for us and they treated us like our parents were going to come in and pay our bill. Our server was not friendly; she gave us the vibe she was annoyed to have to serve us. Didn't want to explain menu options to us/add ons. Went there for my friends birthday and they didn't do anything special.. After I spoke to them twice they still never did anything!! Once our bill came and the server saw we tipped good, she was extra friendly to us. The GM apologized but that doesn't change the fact of how we were mistreated and they did not follow through with the birthday celebration. Only 4 tables in the restaurant and somehow the information was miscommunicated.
We ordered a course at a time, as we wai ...
We ordered a course at a time, as we waited for a friend to join us. Waitstaff was polite, attentive, and did not rush us. Probably the best rack of lamb I've had in years, and the portion was generous enough to split (at no extra charge).
Fantastic steak menu! A little pricey w ...
Fantastic steak menu! A little pricey with all food a la cart but well worth it!
Dress code not enforced as visible through patrons in gym shoes and shorts.
Would recommend sitting in upper dining room due to the loud band in lounge.
We had our anniversary dinner here. Fro ...
We had our anniversary dinner here. From the minute we walked in it was special. The manager found out it was our 33rd anniversary and we were given a better table. He checked on us throughout the meal. We both had different steaks. I had truffle butter on mine and it was to die for. The server was excellent, even the washroom attendant was a pleasure. They brought us their famous butter cake with happy anniversary written on the plate for dessert. I'm not much of a dessert person and prefer chocolate but this cake was to die for! Even the coffee we ordered was so good. It is not cheap but so worth it. This has to be the best meal we both have ever eaten and we've eaten at many great restaurants. Highly recommend. They had live music in the bar as well. Make your reservations early as this is a popular spot.
Excellent food choices, preparation, and ...
Excellent food choices, preparation, and presentation. Able to accommodate and personal requests to individualize. Nice ambience, music throughout facility at a noise level to permit socializing. Service exceptional, paying close attention to every detail without hovering.
I have always been pleased with Mastro's ...
I have always been pleased with Mastro's. However, this was a bad experience. Our main entree was very late. Ruined the dining experience and made us rush for our next engagement. We spent a lot of money for a bad experience. Yes, we were disappointed.
There are a lot of good steakhouses in C ...
There are a lot of good steakhouses in Chicago. But this one is exceptional because not only is the food spectacular, the service is top notch, and the ambiance couldn't be better. They also have an outstanding bar that has live music which is great too
After reading all the positive reviews on Open Table, I wanted to celebrate our 15th anniversary at this top spot, but was sorely disappointed. The steaks had a very gamey taste, the rub they use is overly sweet (which the server did not mention upon ordering), and the plates were sizzling with grease, thus splashing us both and staining our clothing. I had to return my 8oz filet for being tough, dry, and inedible. I truly couldn't order anything else, despite the pleadings of both our server and the manager. Their apologies were all we received and a cold dry piece of chocolate cake for our anniversary, no free drinks, or anything else to make up for being an awful dinner. Never will I ever return.
Please sign in to record your input. Thanks!
Report this review as inappropriate?
If you believe this review should be removed from OpenTable, please let us know and someone will investigate.