About Mastro's City Hall Steakhouse
Scottsdale, AZ 85251
Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. A truly unparalleled dining experience.
Hours of Operation:
Dinner: Sunday - Thursday: 5:00pm - 10:00pm, Friday - Saturday: 5:00pm - 11:00pm
$50 and over
AMEX, Diners Club, Discover, MasterCard, Visa
Live entertainment & dancing nightly at the piano bar.
Banquet, Bar Dining, Bar/Lounge, Counter Seating, Dancing, Entertainment, Fireplace, Full Bar, Late Night, Outdoor dining, Private Room, Wheelchair Access, Wine
Special Events & Promotions:
Please contact Suzi Ayers for your next event.
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Mastro's City Hall Steakhouse combines atmosphere, comfort and elegance for the perfect setting for your next corporate, social or charitable event. Our private dining rooms offer the perfect setting for every type of event for groups of 10 to 500 guests. It's an unforgettable experience!
Mastro's City Hall Steakhouse Ratings and Reviews
Too dark, too LOUD and too expensive. 2 ...
Too dark, too LOUD and too expensive. 22 oz bone-in ribeye was nothing special. 4 of us, no alcohol and a 354.00 bill plus tip!? We were hoarse afterwards from shouting at each other, could barely weave our way to the restroom because the tables were so close together. I've had better ribeye from Costco. 5.00 coffee and 15.00 sides? Really? Fine, if the atmosphere/ambiance was exceptional. A band played but no dance floor? Romantic? Absolutely not. Two words: overrated, disappointed.
We celebrated my husband's birthday at C ...
We celebrated my husband's birthday at City Hall Mastro's. Our server was Sarah, very friendly and efficient. She was attentive the entire meal. We both had the filet steaks and shared the scalloped potatoes, shrimp cocktail and wedge salad. All the portions were huge. Because it was our first time there and a birthday, Sarah gave us the dessert of warm butter cake. Fantastic.
We were sat in the lounge for some reaso ...
We were sat in the lounge for some reason, lots of open sitting everywhere. Turned out to be oawesome , we were able to get outstanding service really much better than I could have imagined. Our waitress was unbelievable with probably the best service in her knowledge of the menu, wine advise. From starters thru dessert. Will definitely asked to be sitted in the same area again.
We chose this location to celebrate our ...
We chose this location to celebrate our 20th anniversary. Unfortunately, our night did not go as expected. It took 35 minutes for someone to come to our table and take drink orders! Only because my husband talked to someone. When we finally got a waiter, the manager interrupted us three times to confirm the last name on the reservation. One of the dishes that we ordered was cold and the cheese was hard( it was supposed to be creamy)
We rarely treat ourselves to a meal like that, when we do we expect it to be flawless.
We will not be recommending or going back to that restaurant.
It's Mastro's, the food is great, portio ...
It's Mastro's, the food is great, portions are huge, and the service & ambiance are top shelf. If there's any complaints... the restaurant is often too dark to read the menu's tiny print, and I hate the valet over-monopoly of parking spots near the restaurant. It's ridiculous, and deters me from visiting more frequently.
The food was fantastic although I didn't ...
The food was fantastic although I didn't feel the service was up to par. Everything was served and prepared with no issues just felt the person at the front desk, as well as the waiter, lacked any respect for any personal interactions. They were rather methodical, no warm fuzzies for customer service here. Not sure I'd return even though the food was delicious. It's very expensive and I can get great food with better service elsewhere.
My boyfriend and I went here for a date ...
My boyfriend and I went here for a date night. We normally go to Ruth's Chris or Flemings. Mastros far exceeded both of our expectations. The food, drinks, atmosphere, and service was impeccable. Definitely will be coming back again!
This is our favorite restaurant! We can' ...
This is our favorite restaurant! We can't wait for friends and family to come south for winter visits to take them to Mastro's! When we bet on anything huge - the prize is a trip here for best steak and time in all of AZ! Can't wait till we can go back again!
Cooked all 4 steaks wrong. Two grades un ...
Cooked all 4 steaks wrong. Two grades undercooked. While this mistake is not uncommon at steak place. I expect Maestros at these price points to do better.
Of course they wanted to reheat the steaks rather that replace, which, to their credit they eventually did. But 4 people at the table at a half hour later than the rest. My previous 4 visits were good and would give those visits a 4.5 rating.
Had one of the best seafood towers I hav ...
Had one of the best seafood towers I have had in a long time. Everything was super super fresh and looked amazing !!!! Also I'm a pork chop critic and I'll tell you the flavor and the juiciness of this chop was perfection!!! Amazing amazing evening with family !!
We have dined here many times. I then s ...
We have dined here many times. I then started to go to Steak 44 for a change. I decided to come back and give it another try. This was by far the worst service we ever had. They brought soup and salad out before they brought our oyster appetizers. No apology. Just an "oops" by our waitress. Our steaks followed within minutes of finishing our oysters. Waitress promise to bring bread back and had to be reminded a second time. Bottle of wine came five minutes after we had our steaks. All in all it was the worst service I've ever had at this restaurant. Steak 44 is much better. If given the choice, go to steak 44. You will not be disappointed like we were at Mastro's.
The food and the service was very good. ...
The food and the service was very good. The darkness in the dining room is ridiculous. It is impossible to see the menu and what your eating. Plus the noise level is high. Why do all the high-end steakhouses do this?
The food was excellent and quite expensi ...
The food was excellent and quite expensive but the portions were huge which, along with the quality of the ingredients, made up for the cost. The ambiance was a little too dark and stiff for my taste, so I don't see going back except for possibly a couple of rondez-vous' a year with my husband for a drink and appetizer during happy hour.
Service was great so I was surprised whe ...
Service was great so I was surprised when I ordered a steak in a place known for steak that it wasn't cooked properly. I ordered a filet medium. The server asked if a warm pink center was acceptable and I said yes. What I got was an extra well done hockey puck. Wouldn't go back again.
Food was outstanding and perfectly prepa ...
Food was outstanding and perfectly prepared as always. However, seating location was fair at best and server (although good) seemed more interested in hiking the bill for a larger tip than doing what was best for us.
The food is amazing we were given free c ...
The food is amazing we were given free cake for our anniversary and was awesome. it is a little loud and crowded even on Wednesday night and we sat very close to the tables next to us, so privacy is difficult. Was worth it for the food though
The service was remarkable! Although, I ...
The service was remarkable! Although, I did eat way too much of their bread because it was so delicious and they would not stop bringing it. We both ate so much of the delicious crunchy bread that we had to take the majority of our main courses home. The staff was amazing... Each person who touched our table said happy birthday to my girlfriend and all I did was leave a little note in the open table reservation. They also brought a very nice desert for the occasion.
I would highly recommend this place if you are happy spending money on a dining experience, wanting that extra level of service, and appreciate high quality food.
Fish was undercooked and cold. Waitress ...
Fish was undercooked and cold. Waitress never asked how meal was , bus boy asked but no one came over to see what they could do or what the issue was. It was ignored. It's a lot of money to spend and not get good service and meal.
Been to City Hall more times than I can ...
Been to City Hall more times than I can remember. Usually we have a great experience from the wonderful door to the knowledable and efficient staff. This last time everything was just off. Food came out cold and we were not given replacement utensils or small plates to share desserts. We were a party of ten and it seemed like we were given a brand new server and busboy. Terrible service and mediocre food. Good thing this was not our only time dining here or we would not be back.
It's always a wonderful experience at Ci ...
It's always a wonderful experience at City Hall. However I was disappointed not to find the ladies restroom attendant and no toilet paper in my stall. My husband said there was an attendant in the men's room! Seems odd.
The seafood tower is always my favorite.
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