The food was good but service was a bit slow and didn’t check on our table much. We ordered an appetizer but never received it, as apparently it was never put in. Overall it was an enjoyable evening,but the server could have been more attentive.
The view is amazing! But the service and meal was not up to an exclusive restaurant. While my pork chop was good, my husband's meal of crab cakes for his entree was wrong when it arrived and barely warm. The service was just OK. The server was nice, but I think he was taking care of too many tables. I informed the restaurant that it was my husband's 71st birthday when i made the reservation. Sadly, no mention was made of the birthday. I'm happy we experienced the 360 view once, but we won't do it again.
Our reservations was at 7:30 and we were promptly seated. The food was wonderful and the steaks were cooked to perfection!! Our waiter was very professional and took very good care of us. We will definitely be back.
This was our second time at Grille 360. The first time was Thanksgiving 2 years ago. We traveled in part to Florence from Atlanta to go to the restaurant and we were not disappointed. The food and service are excellent. Our waiter Lorenzo and his assistant Andrea were fantastic. Mostly a steak restaurant we enjoyed Manhattan strip steaks. The desserts are also very good. The views from every table spectacular. Michael the manager was also quite nice and very accommodating. Our only suggestions if you go is to bring a sweater or jacket. The rotating restaurant with air vents above in the ceiling can sometimes make the air quite cool. But the restaurant is well worth the visit. Try the Federalist Cabernet if you have steak. It is wonderful!
Was in town for wine fest had overnight reservations at the Marriott so it was very easy to dine here
Great service with Richard our waiter.
Charcuterie Board was excellent generous portions and good selection but a bit different as there was smoked salmon and very ordinary sliced ham. The smoked tripe was. Very good as were the cheeses. Would recommend this for an appetizer however it was a lot of food so we split a Cesar salad. The Cesar salad was weak! They split it and the portion was quite small even for splitting. The dressing was fair and the rest of the salad was boring. You can skip the Cesar salad here
We ate so much from the charcuterie board we decided to split a NY strip. Glad we did it was generous in size cooked perfectly RARE. And seasoned just right.
Wine list had a nice selection. We opted for the Merryvale Cabernet. Good value at $69. Better wines were available. Caymus and frank family Cabernet which I would recommend over the Merryvale but about $100 more / bottle
Too full for dessert
We had made reservations well in advance for the meal today and were seated promptly upon arrival. There were only 2 other tables with patrons that we could see from where we were seated. However, it was clear the wait staff was in no hurry to get us drinks or food. The waiters assistant filled our glasses with water and we had to wait for some time before the waiter came by to introduce himself. We were told we would receive bread shortly, but never saw any of that. Once we finally placed our order and received our food, the waiter came by before we had time to taste it and asked how everything was. At that point it was fine, since we haven’t even had a bite of anything. Once we actually tried our food, the croque madame seemed like it was made with ordinary lunch meat. Also the menu stated that shrimp and grits were made with conecuh sausage, which none was included. When we brought it up to the other wait staff we were told that shrimp and grits didn’t include conecuh sausage. We questioned the guy about it we were told he would ask about but never came back to our table. Our original waiter spent most of the time we were there chatting up the table behind us...while we sat with empty drinks. However, when he finally came back to our table he did have the shrimp and grits taken off our bill because he wasn’t made aware of the situation. We also later found out that our reservation on Open Table was not checked in appropriately and we were listed as a no-show. However, if the hostess had not been taking selfies she might have checked us in correctly. This is not our first less than stellar experience here and will likely be our last.
Didn’t feel I got good value for money spent.
It was great for me and my wife 5 year anniversary.
The service was great, the food was good to a certain extent, and the scenic views were priceless. My only downside was that we ordered two steaks with the oscar topping and the steaks came out on a hot skillet plate..when you put hollandaise on a hot skillet it cooks the egg. Spending $16 on a topping for a steak that wasn’t even good was the downside to my meal. If they put the steaks with Oscar topping on a normal plate I would have been able to enjoy my steak like it should have been enjoyed.
The most beautiful view at sunset in the revolving restaurant! My son loves to have his birthday parties here each year! Thanks for making it a wonderful experience and a memorable occasion for us!
Food was prepared and presented very well. Server was very accommodating. Good view. Good wine selection. Would like to have seen a better local beer selection.
We had a great time, the food was excellent. The atmosphere was quiet and relaxing. I would definitely recommend this place to anyone looking for a unique dining experience.
This is a great concept with wonderful views of the river and the city of Florence as the restaurant rotates around a full 360 in 60 minutes. Great ambiance and AMAZING food!
The atmosphere and views are great. The restaurant is quiet and great for a romantic dinner. Afterwards you can enjoy live music at Swampers.
The food, service, and view were amazing, the only thing I didn't care for were some loud patrons around the bar area, but the were overshadowed by the great food and atmosphere.
Everything was fantastic from the moment the elevator doors opened. From our warm and gracious greeting, the incredible view, the exceptional service and the delicious food. It was truly a unique dining experience worth the trip. Will be back! Often!
Me and the wife loved it Great food and service word of advice don’t lay phone purse etc on window seal like we did or you will have to go look for it’s rotating restaurant lol
Our server, Brian went above and beyond for our anniversary. He had a dozen red roses waiting for me when we arrived. He also offered a complimentary dessert and chocolate covered strawberries. The night was spectacular and exceeded our expectations. We will be back!
Just had dessert and coffee but was excellent
VERY DISAPPOINTING !!! OUR RESV . WERE AT 745 WE ARRIVED AT 7 , WE WERE PLANNING ON SITING AT THE BAR UNTIL OUR TABLE WAS AVAILABLE THE MATREDE TOLD US WE COULD BE SEATED IF WE WERE READY SO WE WENT AHEAD & GOT SEATED , WE ORDERED A BOTTLE OF WINE WHICH WAS VERY GOOD , WE ORDERED FOOD AROUND 730 A TENDERLOIN & A RIB EYE WHICH FINALLY CAME AT 835 THE RIB EYE ORDERED MED RARE WAS VERY WELL DONE NO FLAVOR AT ALL THE TENDERLOIN ORDERED MED WAS PART WELL DON & PART MED RARE NOT SURE HOW THEY COOKED IT THAT WAY . THE BILL WAS 130 SOMETHING $ I NEVER MIND PAYING FOR GOOD FOOD BUT THAT WAS REALLY DISAPPOINTING !!! WE DID ENJOY THE 3 TRIPS AROUND THE 2 HOURS WE WERE THEIR BUT BETTER FOOD & ONCE OR TWICE AROUND WOULD HAVE BEEN BETTER
Waited an hour and a half for food. Manager only had excuses. We will not be back.
The atmosphere and food were well-worth the 2 hour drive from Birmingham! This was our second visit and we'll come again. The pear and arugula salad was wonderful!
My husband and I had brunch at the 360 Grille the morning after our wedding. The food was amazing. I had the steak and eggs benedict, and the steak was one of the best I've ever eaten. My husband had the short rib hash, which was delicious. We started with the beignets and chocolate gravy which were also great. Our servers were excellent and very attentive. We had a miscommunication about my order, and they comped my meal although I never would have expected that. Just overall great service and a delicious meal.
good food - great presentation; scenic view with friendly staff.
We went on a cold winter weather that’s why I guess there were few customers.
We have been to the 360 Grille on several special occasions, wonderful ambience and views with the rotating turret. The service has always been great. The food, while good is way overpriced. We probably will go again on those very special occasions where the atmosphere and ambience is the main priority.
NYE dinner - The food we received was great, but for the $ it wasn’t worth it...
Went for the Christmas Eve brunch. Being new to the area , we really enjoyed the 360 view. When we arrived we were handed the brunch menu and then was told that everything on the menu would be brought to our table. We had a great time and great food. Definitely will be back next year.
It was just OK. The food seems to never change to tbe better. Nice view.
We had a lovely time. Thanks for helping us celebrate our mother's birthday!
Everything was great except I made the mistake of ordering the rib-eye. It was very gristly and fatty. My bad! My wife had filet which was very good! Unbelievable view
We had a celebration Dinner with my Daughter. She graduated from the University of North Alabama earlier that day. I couldn't think of a better way to celebrate her accomplishment! Everything was fabulous!
The restaurant sits up high in the sky and amazingly rotates while you dine. You can feel the movement at times, which can be bothersome if one has a tendency to get motion sickness. The service was good , servers very attentive. The disappointment was with the food. We ordered 2 different salads to start ...they were flavorful and very good. The main entrees arrived cold. The meat was very under seasoned and bland. The vegetable sides were all cold which made it hard to eat. We did send them back but it made the meal very broken. Overall the food was really disappointing for the cost and for the experience. Dessert was excellent. This is such a unique place , it should be an attraction for special occasions to all of North Alabama. I feel , ultimately, the taste of the food is likely what keeps this from being a major attraction. I would certainly hesitate to return after driving over an hour for a meal like I had.
This was our first Anniversary and our expectations were low but we were amazed! The view is unbelievable. Our steak was absolutely perfect. This was definitely the most romantic evening ever! We stayed at the Marriott so we didn't even have to get out in the cold to go to the restaurant! Our room was amazing also!
We really enjoyed the attention we received from our server and the rest of the crew. The food was amazing! Absolutely, we will go back.
My husband and I celebrated our anniversary here. It was so nice, the service was great.
View was beautiful. Nice way to do something different.
Arrived at 360 and greeted by friendly staff. Seated in the rotating dinning room with awesome views on the Tennessee River. Waitress was knowledgable and was able to make recommendations on all courses of the meal, friendly and very attentive to us while dinning. Food was incredible - cooked to perfection, cooked to order with no issues, and paired with other foods and wine to have a delicious flavor.
We’ve been here many times, but this was the first time the food did not meet expectations. My steak lacked flavor and was unevenly cooked. Also, the menu didn’t have some of our favorite items. It was very limited unlike in times past. It was definitely not worth the expense. In fact, the hotel restaurant Swampers was better food at a better price.
Best view, fantastic food, First-class service; no better place for a special occasion!
It is such a shame that this elegant restaurant with a great view could not deliver on the food. The steak was cold and under cooked. The wine list was not up to date. The service was very friendly and attentive. For the very high price I would recommend having an drink at the bar with appetizers enjoy the view then eat somewhere else.