About Maggiano's - Vernon Hills
Maggiano's specializes in Italian-American cuisine served in a warm & friendly atmosphere. We are open daily for lunch & dinner and offer a convenient carryout service as well as delivery. Maggiano’s menu features both classic & contemporary Italian-American recipes including homemade pastas, signature salads, prime steaks, fresh fish, regular chef specials & specialty desserts, accompanied by a large selection of wines & specialty drinks. The food is made from scratch daily & served in a welcoming environment. Family style service or individual entrees are available.
Vernon Hills, IL 60061
Hours of Operation:
Mon-Thu: 11:00 am-10:00 pm
Fri-Sat: 11:00 am-11:00 pm
Sun: 12:00 pm-9:00 pm
$30 and under
AMEX, Discover, MasterCard, Visa
Maggiano's - Vernon Hills Ratings and Reviews
Very disappointed my 6pm reservation turned into 6:25 seating. Had my 87 year old mother out for her birthday and who needs wheel chair. The extra 25 minutes makes things much tougher on her. When checking on delay was told the folks already seated were sitting longer than expected, maybe they should be more selective about seating non-reservation folks when approaching reservation time, otherwise what's the point of the reservation? All this and a whole section left open which was used a week earlier when my wife and I were there together. Opening that area would have alleviated the sitting issue as we were not alone from what I saw. Will think twice in future.
The restaurant went above and beyond to fulfill a special dish request for a special celebration. Our server was stupendous and well deserving of a strong stream of big tips. Though busy the management did their best to accommodate and ensure a wonderful evening for all.
Made us wait even though I had reservations for 5:30pm. Our table wasn't ready and made us hold a buzzer. Waiter was really lost and forgot many things. Sometimes took dishes away before even asking us but might have been new to waiting. Food was not up to par with the Old Orchard location. We left unsatisfied with our time there and probably won't be coming back for dinner. Lunches have been fine but the service goes down significantly when they get busier.
We celebrated a birthday with 10 people. It was noisy, but we knew that going in. For our group they suggested we go family style and it worked out beautifully. There was plenty of good food. The four cheese ravioli with the pesto sauce were a big hit as well as the chopped salad. They were kind enough to put the candles I had brought into dessert for the birthday. The noise level is definitely an issue.
Our server was Tony and he was very attentive and polite. Didn't wait for anything. There should be more servers like him. All three of us enjoyed our meals and would recommend the restaurant to anybody asking where should I go eat? Thank-you for a very nice dinner out!!! Will for sure see you again soon!!!
We had a reservation and were seated promptly by a hostess. She asked if it was a special occasion and we told yes it is, our anniversary. She asked how many years and wished us well.
We ordered from their menu of one meal for now and one to go.
We found the food to be very salty.
We took for granted the restaurant would somehow thank us for choosing them for our anniversary! Didn't happen :(.
We were so bummed we decided not to order dessert and be done with our dinner. We were very excited to celebrate that night and apparently we made the wrong choice. I hope this is not repeated, please learn from this customer service mistake!
this is a mall and kid friendly restaurant, so it's loud. but it's the food that keeps me going to this maggianos. our server, yonny gave us exceptional service on a very busy valentines, birthday, and date night for my wife and i. we had an excellent chicken piccata and the special carbonara!
We love this location, it's out of our way and further than our local one but we will gladly take the drive further out to here than the Old Orchard location any day! The service is amazing, the ambiance is very comfortable , and the food is always hot and delicious.
Food and service was good (other than getting charged for an iced tea that we didn't not have), when we finally were seated. It was a busy Friday night, but we had a reservation. We showed up on time for our reservation, but wanted over 30 minutes to be seated. I'm not sure why you take a reservation, if you can't save tables for those who make one. We wanted to go out for dinner as we had early morning obligations on Saturday. Those 30 minutes lost could have be spent more valuable than sitting waiting for a table. Poor organization on reservations might cause we to think again going to Vernon Hills Maggiano's.
My husband and I went to your Vernon Hills restaurant with another couple. Although I have been to your restaurant before, I had never made a reservation using your online application. It was very user friendly and quick.
We had four different cocktails and four different dinner selections. All were delicious.
There was only one small glitch. One person in our party cannot eat gluten, so she ordered a chopped salad and calamari without the breading. It was presented with the breading, but the item was removed, with apologies, and quickly replaced with the ordered item. Her husband was thrilled to be able to eat your delicious pasta (which she doesn't make at home anymore) and happily took advantage of your eat one now, take one home meal.
We will return to enjoy your restaurant in the future.
Dinner here was fabulous. The food was so tasty it definitely had me wanting to return. The only issue was the service was a bit slow and we had arrived for dinner at 4:30 PM and hardly anyone dining in the restaurant yet. We celebrated my friends birthday and they made sure she was recognized with a special treat. The entire meal was delicious, from the calamari, salad to the main course. The mushroom ravioli was to.die.for.
Got seated 20 minutes after our reservation and it than took 10 minutes for the waiter to stop by, and another 10 minutes to get water and our soft drinks. Appetizers came out at different times and the soup came out luke warm. They were out of the daily special by 7:15pm. The restaurant was packed and loud.
Good food as usual. With a resveration still had to wait 20 min.. then our waiter disappeared on us, never asked if our meals we're okay, or refilled drink. Manager came over to apologize, but didn't offer anything to make up for his inatentive staff. Kind of a disappointing experience.
We had a great experience up until our dinners came out. My fiance and I both ordered the surf and turf that was on the specials for the evening that include filet medallions, lobster and mashed potatoes. When our meals came out we had scallops, asparagus and filet medallions. We told the waiter that we did not think we received the right orders and he went to check for us. The manager came to our table and apologized that it was not communicated to the waiter that they had been out of lobster since the night before. So instead of giving us the opportunity to choose a different meal, they tried to serve us scallops instead of lobster. In the end they ended up removing the price of one of our dinners and brought out some flavorless shrimp. The experience was very disappointing. It would have been no big deal if they just let us know up front that they were out of what we wanted so that we could choose something else that we could actually enjoy. Or if you are out of something then please remove it from the menu or communicate this to your wait staff. So for this reason we will never dine at this restaurant again.
Girls night out for my friends first night away from her baby. The food was amazing as always. The only issue we had was with our waitress. From the get go the service was horrible to say the least. We were sitting for at least 10 minutes before being greeted. Seeing as it was a busy night we gave her the benefit of the doubt.
Once she did stop by she quickly introduced herself then was gone in a flash. Another 5 minutes before we even got water. Then another 10 before she asked if we wanted to order drinks or apps. Another 10 before getting said drinks or apps. Ordered dinner and was told she could not hear me over the noise, yet she could easily hear my friend from minimum 10feet away. Never addressed me and always looked at and addressed my friend even when I was the one speaking. When we finally were done with our food she was MIA for another 10 minutes while we tried to get her attention to wrap up our leftovers and to order dessert. Placed our dessert order and she actually entered it into the system wrong (we ordered the brownies and she entered cake). When we told her this she blamed the kitchen staff for reading the screen wrong when our bill clearly said "cake" and not "brownies". By the end of the meal once we finally got our check and paid we learned that her other tables had issues as well and that she was trying to blame everything on "an unusually busy night because the super bowl is tomorrow". We will definitely go back because we love the food however I will make a point to not have the same server as she clearly is not fit for her position and was overwhelmed by everything going on around her.
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