About Maggiano's - Durham
Welcome to Maggiano's Durham located in the Streets of Southpoint Mall. The mall is 5 miles from Research Triangle Park off Interstate 40. Please call us for more specific directions. Maggiano's dining room is an ideal location for your dinner, baby shower, or important client meeting.
The seasonal patio seats 25 and has an old-world feel of dining on the bustling streets of Florence.
So join us soon! We look forward to hosting your next business or family gathering.
Hours of Operation:
Lunch: Daily: 11:00am - 3:00pm
Dinner: Sunday - Thursday: 3:00pm - 10:00pm, Friday - Saturday: 3:00pm - 11:00pm
$30 and under
AMEX, Carte Blanche, Diners Club, Discover, MasterCard, Visa
Maggiano's delivers! Just place your order, and we'll take care of the rest. All delivery orders include: table coverings, plates & utensils, a complete setup to keep the food warm throughout your event, party-sized pans providing generous portions for all of your guests. Please call 919-572-0188 to schedule your delivery. Orders must be placed by 7 p.m. for next-day delivery. Minimum order required. Delivery fee applies.
Banquet, Bar/Lounge, Beer, Delivery, Full Bar, Outdoor dining, Private Room, Takeout, Wheelchair Access, Wine
Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.
Maggiano's - Durham Ratings and Reviews
They have made lots of changes in terms ...
They have made lots of changes in terms of quality. The salad which used to be really good was not good at all, very wet lettuce and not well dressed. Desserts have changed and the food prep also. The service was moreso the issue. The server just seemed very uninterested in waiting on our table throughout the evening. I had the chicken manicotti which is served on large double oval plates. Normally Maggiano's will box the food up for you but this young lady brought the foil pans and left. When she came back I asked if they stopped boxing the food for guests and she stated, "No we still do it, I shouldve done it but, I dont know". Whatever that means.
I have dined at this location many times ...
I have dined at this location many times and have usually had a good overall experience. The past couple of years it has definitely gone downhill especially evident in the morale/attitude of the staff. I met my mom there for dinner and though I requested a quiet table or booth bc she is hard of hearing we were seated next to two tables of screaming kids. We ended up moving to the bar and were waited on by a young black guy. He remembered my mom which was nice, but seemed upset or stressed out on this particular night. Very long wait for drinks, refills, any attention really. We ordered soups then salads/ apps. Never got the soups, after abt 20 min our salads came and abt 10 min later we saw him and he just said the soup got overheated so it looked bad n he didn't want to serve it. While we appreciated him not serving bad product we asked when more wld be ready and he just said they prob wldnt have more, even though it was only 8pm. Had we known ahead of time we would have just changed our orders but since we already had the salads we just ordered a spinach dip and figured it wld be ok since I had to work later and didn't have a lot of time left. Abt 30 min later the dip finally showed up. The cream cheese was in one lump on the side so we mixed it in ourselves. The Caesar dressing had no flavor And finally I requested it removed. Overall I ended up being late for work at 9, when my reservation was at 715 after eating sub par food that I didn't really want. I feel like a manager should have been looped into the situation at some point to get it under control
The food is quite good for a chain-type ...
The food is quite good for a chain-type restaurant. My pasta was cooked perfectly - something you don't often find at a restaurant service food at this scale. Our server was excellent; very friendly and properly attentive.
First off, I love Maggiano's. The food ...
First off, I love Maggiano's. The food is very good and I've always had great service. Our visit on Saturday, other than a couple of bumps, was very nice. We had a reservation for 8:30, arrived about 8:15, but still weren't seated 'til after 8:45. We ordered an appetizer, however our entrees came out first. The manager did come by and comped the appetizer, so that was nice. I was drinking water and for the most part my water glass stayed refilled, however the waiter was certainly more attentive to my dining companion who was drinking cocktails. Our food was delicious and the portions were ample. It did take excessive time to get our bill and pay, but we weren't really in a hurry so that didn't matter. I definitely recommend going during the week or earlier on a Saturday, as these minor issues have never happened during these times.
Disapointed with dining experience becau ...
Disapointed with dining experience because the tables in the diningroom are too small- your food is served on platters. We had a reservation for 4 people. Cramming that many people into a confined space makes for a very loud atmosphere. My server Enron was excellent. Except, I should not have to eat my salad on the same small appetizer plate.
We dine here several times a month, and ...
We dine here several times a month, and often order the Parmesan Tilapia and a large Maggiano's house salad. On this visit, the Tilapia had a very fishy taste, which we noticed on our previous visit as well, so we are a little "over" eating here. This used to be a delicious dish but we feel that in the last 6 months the dish has not been prepared consistently. Very disappointing. also on this visit also, our house salad appeared to not be dressed. After much stirring and scraping of the bowl, we discovered a bit of dressing on the bottom, but pretty much the salad was tasteless. We did not mention this to our waiter due to the timing of his checking on us and our eating the salad (not his fault). Also the entree arrived a bit too soon, as we were still eating salad when a person (not our server) delivered the entree. I do want to say that the service at this Maggiano's is almost always excellent and the servers are very knowledgeable about menu items. I feel that the value of the food items is usually very good. However, I gave the restaurant only 3 stars for value because of the overpriced wines by the glass. We eat dinner in restaurants every night and I enjoy a glass of wine with dinner so I know about wine value and prices. The by-the-glass prices (for comparable wines) are several dollars more than, say, Firebirds which is across the driveway from Maggiano's. Anyway, since our last two visits were slightly disappointing we may not be back as frequently as we were. If you are not making comparisons to previous visits you will probably like this restaurant (except for fishy fish). They seem to handle large tables well, and servers are very attentive. On my previous reviews of this restaurant I have given 4 and 5 stars for food quality.
I especially enjoy the fact that the che ...
I especially enjoy the fact that the chef personally came out to speak to us because we had inquired about an item on the menu that we felt was excellent. He has done this once before and I like the care he shows when he comes out to see us. (By the way, the food is very good and the take home is also great!)
Our special occasion, the 65th birthday ...
Our special occasion, the 65th birthday celebration for my wife, was very good, but fell short of our expectations somewhat.
1st--I called ahead and asked for a quiet table/booth. The booth in which we were seated was secluded, but was in a wait staff high traffic area. Plus, we could hear too much noise from the kitchen. So, we asked to be reseated and were. Also, when I called ahead, I made it clear we were celebrating my wife's birthday, hence wanted a special desert item or something to surprise my wife. When our waitress arrived, that surprise was ruined when she asked if we were celebrating any special occasion. I was not happy.
2nd--Unfortunately, none of our three entrees, the chicken parmesan, rigatoni, and chicken saltimbocca, were special--just okay instead. All three were a bit bland. However, the Italian sausage flatbread was very tasty. And, the Villa Nozzole Chianti was perfect!!
3rd--Due to the background noise from the tables in the main dining area, I couldn't hear our waitress at all. My daughter had to relay what was said. It was a nuisance.
All that said, we had a good time celebrating my wife's birthday as she enjoyed reading her birthday cards and opening a few presents.
Last, despite our being a bit disappointed, we will no doubt come back. There are other items on the menu that we would like to try.
Enjoyed a lovely anniversary dinner. Ev ...
Enjoyed a lovely anniversary dinner. Everything was great, although the shrimp scampi could have had a bit more flavor. It was pretty bland. A bit of fresh parsley, lemon zest, or garlic butter would have helped. Great Manhattan, and I really like the bread.
My husband and I came here for a nice lu ...
My husband and I came here for a nice lunch date. We were seated almost 5 minutes after arriving, and the service was fast! Our food was great, we did the meal for 2 for $42 and it was more than enough food! Will definitely be coming back :)
Staff did not have their act together. ...
Staff did not have their act together. Good was very delayed in arriving after our salads were served and no one came to address the issue or communicate about the problem. We went for my birthday and my guests told our waiter and the host and no recognition of the birthday occurred. Not even a verbal happy birthday was offered. My husbands beef portion looked like a child's portion. I find this restaurant very inconsistent and lacking in friendly service
My experience at Maggiano's was amazing. ...
My experience at Maggiano's was amazing. The servers were very attentive and kind. The ultimate gin and tonic lived up to my high expectations. Worth the $10 price of the drink. The Lobster Carbonara was amazing. The pasta was cooked to perfection, not too soft and not to hard either. The creme brûlée although a bit bigger than I was able to handle was creamy with a perfectly sweet and crunchy topping. I will definitely come here again. What a treat!
Maggiano's is simply an amazing dining ...
Maggiano's is simply an amazing dining experience. No other restaurant even comes close. Family-style dining is very impressive when the food is set up on the table. It is immediately apparent from the moment you sit down, great care is taken in providing personal service and exceptional food. I dare you not to over indulge!
Good but not great. Went to Maggiano's ...
Good but not great.
Went to Maggiano's before our movie. As usual, the service was polite, friendly and timely. Food is fine...nothing to write home about, so don't expect it to be the Italian restaurant you want to rave about. Servings are good, slightly on the large size, but not overkill. You'll leave satisfied, but always hoping that the sauces were a bit more special.
This was a great experience, but that's ...
This was a great experience, but that's always the case at Maggiano's. The waitstaff is skilled and experienced. They almost always have the ability to make you feel like you're the only customer even though they clearly have more. The food is delicious and the portions are huge. My wife and I can turn one dining experience into 4 meals with the take home pastas they offer.
Maggiano's is one of our favorites. Don't hesitate to give them a try for an excellent Italian experience.
My wife and I had a very good experience ...
My wife and I had a very good experience at Maggianos. The waiter was very kind and helpful . He was very knowledgable of the menu items and never let our glasses go empty. It was just the wife and I so when we were asked if we wanted A table or a booth we chose A booth (I always choose a booth when out for dinner). The boothes are meant for larger parties but one was available so they had no problem at all seating us there. The food was very good and was presentable. If I had to give some type of criticism it would only be that the table at the booth was just a bit tall. Other than that we had no complaints. On A side note, we visited the CKF A couple of days before and found that the food there was not on the same level as Maggianos. Will ony go there for a special desert that the wife craves.
We had to do family style because we had ...
We had to do family style because we had 8 people. but the value has gone down hill over the past few years. the bowls of salad were small, so had just enough to feed 8, meaning no leftovers to take home. And the 2 ravioli plates had 8 raviolis on them, so 2 raviolis per person. Again, no leftovers. So, since the family style barely gives you enough for the meal.....the value of the 'buy an entree and take one home' is much better. Therefore, it's not right to require guests to do family style if you no longer want to give us healthy portions. Thanks for listening.
We have not been to Maggiano's for about ...
We have not been to Maggiano's for about 6 months.
But the last few times, we had been getting the Classic pastas which is BOGO.
I had missed getting the Rigatoni D Pasta, so got it this time.
The portion size for this and the Maggiano's salad are a lot smaller than they used to be.
The pasta didn't have a lot of mushrooms or chicken and the flavor was a little bland.
The food overall was fine, but just not what I remembered, so a little disappointing too.
My wife's main course arrived before her ...
My wife's main course arrived before her salad. The waiter apologized and said there was some software problem in the kitchen. The waiter's manager was kind enough to compensate by paying for her drinks. This made here very happy and she forgot the whole incident. THANK GOD !
Please sign in to record your input. Thanks!
Report this review as inappropriate?
If you believe this review should be removed from OpenTable, please let us know and someone will investigate.