The restaurant was half empty and our waitress had limited knowledge about the wine and food menu but she was pleasant and attentive. The ambience was quiet which was surprising for a Friday evening. It was more than half empty. For appetizers we shared a rainbow dim sum platter which was average in taste and presentation. However the sauce for the dim sum was very flavourful. We had the steamed fish and seafood fried rice as main course. The quantity is good but the fish was a little bland though well made. The fried rice was well made and flavourful. For dessert we had the bubble waffle which is a bit juvenile as it’s basically a waffle with vanilla ice cream and berry compote. Nothing too spectacular and presentation and taste.
Delicious food attentive knowledgeable staff super service and great location
Outstanding food and service! We were staying at the Soho Metropolitan Hotel & even after having dinner at the CN Tower, came to Luckee Restaurant afterwards for after dinner drinks & apps! Love the vibe & would definitely recommend!
Been here a few times and the service is always poor, this time it was atrocious. After sitting for 30 minutes our waitress finally asked if we would like a drink. I repeatedly asked for the server and manager in the 30 minute time frame but I guess neither wanted to serve our table. I will not be going back or recommending to others. I’ve always told people that the food was amazing but service was slow, there in excuse for the manager to not address me when I asked for them twice.
This is my second time dining at Luckee. Unfortunately my experience this time was sub-par. I attended with my family for Mother’s Day Brunch. Because we were the last seating (2:30) our server quickly rushed us to get our order in (kitchen closed at 2:45 pm)
The brunch menu was not explained well by our server. Food was great as usual, we all wished we had more time to sample and decide what we wanted. My husband’s main meal order was not put in at all. The food we did receive was outstanding. Overall our experience was disappointing.
Very loud, service was not attentive and our two servers were too quiet. Food was good.
We were a party of three and two of them had a stomach upset after eating here. The chicken in the Cheung Fun seemed undercooked. The third person ate vegetarian food which was good and no issues with that. Food is pricey but it is different from your average Chinese food. Kudos to creativity.
Amazing One of the best dinners we
Have experienced in a long time
My husband and I eat out regularly and both of us give this experience a 5 in all aspects
Ambiance, service, food and price
The food was fantastic and the service was outstanding. Would definitely return and recommend it to others!
Great , innovative food and exceptional service ! Would go back anytime !
We will be back. Everything was perfect for a lovely dinner.
Great food. Exciting menu, very unusual, the peak of original Chinese cuisine.
Service was exceptional, our server was very informative, accommodating and friendly. Food was good but not exceptional.
Overpriced. Feel Disappointed because it is a so-called Susur Lee restaurant. Food is average, food court quality but charges you fine dining price. The beef short ribs were too salty. Hot and sour soup is no longer as surprising as before, adding only a piece of squid should not make it worth $12. The only highlight was the Abolone gow. Nice place for a super casual meal, just a meal to make you full. No expectation, no disappointment.
This is my 2nd visit to Luckee, the last time was 2015, and it is as I remembered, even better. The food is simply delicious and absolutely beautifully presented. The staff is very knowledgeable and everyone has a role. The table was cleared within good time, the ambiance was dark yet very lively. Everything about this place is a truly great experience.
Excellent as always
Luckee has gone down hill. Not only did we end up with broken glass on our drink flutes from a breakage at the bar but there was a hair in the dipping sauce and small flies hovering around our table. It doesn’t feel nearly as special as it once did. I won’t go again for that price.
We went there for a family dinner. The food was creative, very appealing to the eye, and delicious. The wait staff was very helpful with choices and helped us adjust dishes to satisfy everyone. Our only disappointment was that the dishes were on the small side, but we were advised of this when ordering.
Great food. Tasting an array of the menu, every dish full of flavours and a pleasure to eat.
Next time in town would definitely visit Luckees again
Everything was lovely. The bench I sat at was too deep, had to prop myself on the edge so I didn't sink all the way to the back of it.
Highly recommend ordering multiple Cheung Fun dishes! It’s the best thing on the menu.
Luckee is not as high end or fancy as the other Sue Sur Lee restaurants, which honestly encourages me to visit more often. It’s more casual dinning with amazing food.
Incredible and friendly service, I'm a vegetarian and they were able to tweek some of the restaurant options so I could enjoy more of their dazzling menu other than being stuck with only one or two overplayed vegetarian options. Good wine, great atmosphere, and even better food.
Cool ambience and well executed menu. The dim sum is definitely the best part of the menu; tried the Luckee Duck which was undoubtedly good but would still stick to the purpose of this restaurant; dumplings, har gow, etc. Cheung Fun is my personal favourite (lobster option). My only complaint is the wine list, but that's not surprising and not really why people come here.
I wish I could have given Luckee a higher rating as our first 3 dishes (har gao, Cheung fan dumplings, duck) were absolutely stellar. The duck in particular and Cheung fan dumplings exceeded expectations. However our last two dishes - Szechuan shrimp and wild mushrooms with noodles were disappointing. The shrimp were not as spicy as expected and breading was heavy. The breaded mushrooms were even worse - bland, heavily battered/breaded so as to feel heavy without satisfying and piled on equally bland noodles.
Birthday! Great food, great fun
Always good with interesting dishes. My guest was impressed and it’s become a local choice for me
We've enjoyed every Susur Lee establishment we've ever patronized, and this one did not disappoint. Besides the expected innovative approach to classic dishes, the service was attentive and personable, and the atmosphere was stimulating, comfortable and relaxed.
Great food and outstanding service! You must try the Luckee Duck - it's so good! The soba salad is not on the menu, but is also very good. Our waiter was incredibly accommodating and on-point, and it was overall an excellent dining experience.
Waitress rocked. Helpful and friendly without being sickening.
Told staff one guest was celiac and the kitchen tried their best to accomodate. Perhaps a review of the menu to offer medical consideration option for guests.
Is a good experience. Food is good, the dim sum cart is a good feature. Service is excellent! Would definitely come back again. Good job!
Food was terrific, as always. Ambience great. Really enjoyed the evening.
Service was great and the food was top notch. This restaurant has some of the best Chinese Food I have ever eaten.
I would definitely go back - everything was great, food, service - I was a bit concerned when I realized it was in a hotel as so many hotel restaurants are over priced and under deliver. In this case while definitely a bit pricey the food was truly great. Loved it!!
Best Dim Sum in Toronto. Maybe the world? Susur Lee is a genius. This restaurant is very good. Try the Dragons Roar cocktail and Cheung Fun (spl?) dim sum.
I have been many times and this restaurant is amazing! I have never been disappointed!
Delicious dishes served by a friendly lovely woman. If you’re craving Chinese food I would highly recommend. Nice atmosphere in the room as well.
Ambience, food and service was exquisite.
Delicious dishes, with attention to details.
Great representation of Asian culture.
Vegetarian food very satisfying even as an omnivore.
Food is pretty good, but WAY overpriced. We eat out a lot, and used to frequent Luckee quite often. Tried it again after a long break and realized just how our of whack the prices are, especially given other great Chinese options in the city. The lobster dish was outrageous, the meat was so hard to get to as it was cut with the shell, resulting in small nuggets of meat hiding. I’m sure we wasted quite a bit because it was too messy to try and get to it. For $50 I’d expect plenty of chunks of lobster meat, not a whole lot of shell. The atmosphere is great, fun and casual. But the prices are not in line with the vibe. It has an everyday dining vibe, with special occasion prices. This experience left us feeling ripped off.
The lobster dish on 16 Feb, CNY night seems a bit overpriced. It was not warm enough and for that price, it needs to be close to perfect.